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Calle Villagarcia de Arosa 24, 07610 Playa de Palma, Majorca Spain
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Traveler (61)
Dining (12)
Room & Suite (10)

About

#58 of 84 hotels in Playa de Palma
Location
4.1
Cleanliness
4.0
Service
3.9
Value
4.2
IN GENERAL: The 3* hotel HSM Venus Playa, (partially refurbished in winter 2011-12) stands out for its friendly, customer oriented atmosphere. It is situated very close to a leisure area with countless activities during the day and a vibrant atmosphere at night. But, at the same time there are countless opportunities to relax in a quiet area next to the originally-shaped swimming pool. The hotel is open from May to October. LOCATION: The hotel HSM Venus Playa is situated in Playa de Palma, one of the most popular and visited resorts in Majorca. Playa de Palma extends between the municipalities of Palma de Mallorca and Llucmajor and it is 4,5 km long. Its most important features are: its proximity to Palma de Mallorca (15 km) and the airport (8 km); being one of the longest and beautiful beaches in Majorca, Playa de Palma's long sea promenade contains countless bars, restaurants and shops, ideal to visit by tourist train, by bike or by simply walking. The impressive marine park "Palma Aquarium", one of the biggest in Europe, is situated 2 km away from the hotel. The water park "Aquacity" is situated 4 km away and the golf course Golf Son Antem is 10 km away. At its east end there is sports port Club Nautico de S'Arenal (Llucmajor). It is worth mentioning that there is an efficient public bus service to Palma de Mallorca and El Arenal, the bus stop is only 200 m away from the hotel. STANDARD ROOMS: The hotel offers refurbished double and single rooms, with modern and minimalist decoration, full of lively, warm colours. All with bathroom, air conditioning, safety deposit box (extra charge), parquet floor, telephone, WIFI (extra charge), satellite LCD TV and balcony. SUPERIOR DOUBLE ROOMS: There are also spacious superior double rooms, 30 m² big, that offer better quality and more comfort. Apart from all facilities standard rooms offer, these rooms also have additional space with a sofa, ideal to relax, 2 balconies with terrace furniture and a mini fridge. GASTRONOMY: The hotel offers a half board (breakfast and dinner) food and beverage package. The restaurant offers in buffet style a large selection of hot and cold dishes, and a wide variety of fruits and desserts. Beginning in May 2012 the hotel now offers dishes prepared instantly in show cooking. Drinks are not included in the price (dinner). Guests are asked to wear suitable clothes for dinner. FACILITIES: In the center of the quiet and perfectly kept terrace is an original-shaped swimming pool for adults, that includes a separate space for children, surrounded by sunbeds and sunshades. Bar service is available at the pool. Inside of our facilities there is an indoor bar and cozy, comfortable common areas. CHILDREN: Swimming pool for children. Also available baby cots and high chairs in the restaurant, at no extra cost. ADITIONAL SERVICES: 24/7 reception. WIFI in common areas (no extra charge), WIFI in hotel rooms (extra charge), Internet corner (extra charge). Rent a car and rent a bike. Massage service (extra charge). We accept the following credit cards: Master Card, Visa. SPORT AND ENTERTAINMENT: Possibility to practice sports in the area. Live music various times a week.
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Property amenities
Free internet
Pool
Bar / lounge
Beach
Billiards
Shuttle bus service
Concierge
Non-smoking hotel
Wifi
Outdoor pool
Restaurant
Breakfast buffet
Poolside bar
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Telephone
Wardrobe / closet
Cable / satellite TV
Flatscreen TV
Bath / shower
Complimentary toiletries
Clothes rack
Private bathrooms
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish, German
86Reviews5Q+A6Room tips
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Marek wrote a review Oct 2022
2 contributions2 helpful votes
good price, nice accomodation and fantastic food (we had breakfast and dinner). perfect location (just 300 metres from the beach). i can really recommend this hotel (staff was extremely helpful and kind).
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Date of stay: October 2022
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from HSM Customer Service, Agencia/asesor at HSM Venus Playa
Responded Oct 19, 2022
Dear guest, Thank you very much for your lovely comment. We are very pleased to know that you have enjoyed your holidays in our hotel. We are pleased that you have valued in such a good way the efforts made by our staff because we always try to encourage the kindness and courtesy in our team. For that reason, we will congratulate our staff for their great job. Our main objective is that our customers feel like home. We will be pleased to receive you again at our hotel! Best regards, HSM Customer Service.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alison K wrote a review Aug 2022
4 contributions
Muy bien ! ☺️ Muuuuuuuchos Graciaaaaaas ! Its an nice hotel, i will come back here Thanks you a staffer , The room was nice, the bathroom was very cleaning Meals are very good Thanks you so much, Bye Alison K.
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Date of stay: July 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from HSM Customer Service, Agencia/asesor at HSM Venus Playa
Responded Aug 3, 2022
Dear guest, Thank you for your comment and for the positive assessment you make about your experience in our establishment. We are proud to know that you feel so comfortable in our hotel and that, as you can prove, for HSM our guests are the most important and your satisfaction is our main objective. We are looking forward to welcome you soon again at our hotel! Best regards, HSM Customer Service.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Caron B wrote a review Jul 2022
Sheffield, United Kingdom41 contributions25 helpful votes
A lovely hotel not far from beach. Good food, friendly staff, great facilities. Would stay again. We were the only English people there but felt extremely welcome. Good choice of food at both breakfast and dinner. Relaxing music played around the pool, and always got a sunlounger.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from HSM Customer Service, Agencia/asesor at HSM Venus Playa
Responded Jul 5, 2022
Dear guest, Thanks for giving us a perfect rating and for recommending our hotel to other travellers. We are sure that all staff enjoyed your visit. We are delighted that you liked the entire hotel. We will congratulate all the staff, they will be very happy. We will be very pleased to welcome you back again! Best wishes from Mallorca, HSM Customer Service.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
manzur089 wrote a review May 2018
Koblenz, Germany1 contribution
Very clean and spacious hotel room for couples. Specially liked the dining where hosts were too friendly. All the stuffs are welcoming and friendly. There is a nearby beach which is walkable. Bus stop is also just 5 mins walk.
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Date of stay: May 2018Trip type: Traveled as a couple
Room Tip: Clean and spacious room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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sunnysummergirl wrote a review Feb 2013
bucharest241 contributions8 helpful votes
After a couple of years we choose a 3 stars hotel in the summmer, and not a 4 star one. At the first look, we thought it will be a disaster. Groups of young noise germans were changing opinions from their balcony and come late in the night speeking loud on the coridors. This was the first night, and we were afraid our hoollyday was compromised. The hotel is very nice, the food was very good, not so diversificated, but what it was good. We were half board. Breackfast with no complain, more kinds ofeggs, ham, cheese, dry fruits, croissants, fruites, etc We choose a superior room witch was very large, with new furniture and having a minibar. In my opinion they have to improve the standard room with a frige, at least with a supl. cost. The pool area very nice, not very large pool, but ok. The beach is at a short walk, and is really nice. At the end I have to admitt that the management of the hotel have gestionate very well the young groups, that never made problems . The front desck personal very frendly, and also the manager lady. All in all, we had a nice stay.
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Date of stay: July 2012
Value
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Location
Cleanliness
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Sleep Quality
Trip type: Traveled as a couple
Room Tip: choose a pool view room.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from 4409, Leiter Öffentlichkeitsarbeit at HSM Venus Playa
Responded Feb 11, 2013
Dear Guests, Thank you for your nice comments. We are glad to know that you have spent a nice time in our hotel and would be happy to welcome you back in one of our 19 HSM Saint Michel hotels in Mallorca. With kind regards, HSM Customer Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SunSpangles wrote a review Jun 2012
22 contributions32 helpful votes
We we're at this hotel only 8 months ago and decided to return as we had such a fantastic time (see other review for details). The hotel has recently had a refurbishment and it was absolutely beautiful when we arrived. We opted for a 'superior room' this time and it was really lovely. Not your average 'european' hotel room. Clean, modern, stylish and spacious. This time we had a mini fridge which we kept stocked with supplies. We had a huge balcony overlooking the pool which is lit up beautifully at night. The staff at this hotel are second to none - they are all so friendly and helpful. They really put themselves out for you. Again, mostly German residents which we found great. No loud groups of people, just quiet, respectful couples and some families. Very rarely saw any children. The pool area was still very calm and quiet with only a few people there eac day - there is never a struggle to get loungers and nobody 'claims' them with towels. The food at the hotel this time has greatly improved - so much so that we ate there every morning and night. Breakfasts are cooked eggs, bacon etc, pastries, cereals, fruits, toast... te list could go on. Evening meals were incredibly varied and there was something for everyone. Everything was very tasty and well cooked. I'm a vegetarian and managed to eat extremely well. Also, if you are hungry during the day, they do amazing salads for a ridiculously small price. The beach is about 2 minutes walk away as well as various bars and shops. You must visit 'Make Up' and let the bartender create you a cocktail - just ask him to make something instead of looking at the menu. It's a very relaxed and calm hotel - not for groups or anyone looking for a wild holiday, but if you want a relaxed holiday in a fantastic hotel then this is the one for you. Send me a message if you have any questions!
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Date of stay: June 2012
Value
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Trip type: Traveled as a couple
Room Tip: Go superior - it's not much more but well worth it. Also, book directly with the hotel...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from 4409, Customer Service at HSM Venus Playa
Responded Jun 12, 2012
Dear Guests, thank you for your nice comments. We are glad to know that you liked our hotel and that you have spent a nice time with us. We hope to see you again in Hoteles Saint Michel! With kind regards, Your HSM Customer Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cienfuegas wrote a review May 2012
Chester, United Kingdom12 contributions19 helpful votes
we have just returned from a five day break at this hotel it is in a quite location yet only a five minute walk to beach and bars ETC, the Hotel is very clean, the staff very friendly and obliging, the food is okay you can eat as much or as little as you like, it really is first class for value, one tip is if you are booking a package dont pay for transfers just get a number 21 bus from the airport get off at the hotel Accapulco and walk up Villagarcia 5mins, the bus fare is 1.5 euro and takes 10 minutes, this coupled with the very reasonable venus playa hotel rates makes for a very affordable holiday,
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Date of stay: May 2012
Value
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Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
Room Tip: try for a room overlooking the pool.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from 4409, Customer Service at HSM Venus Playa
Responded May 21, 2012
Dear Guests, Thank you for your nice comments. We are glad to know that you have spent a nice time in our hotel and that you liked our good service. See you next time in Hoteles Saint Michel! With kind regards, Your HSM Customer Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tom104 wrote a review Oct 2011
Scalby, United Kingdom26 contributions40 helpful votes
Clean rooms, great food, friendly staff and low cost! What more can anyone want. And it's very near to the beach, bars, restaurants and the airport. We really enjoyed a six day October break. Would stay again gladly.
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Date of stay: October 2011
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from 4409, Leiter Öffentlichkeitsarbeit at HSM Venus Playa
Responded Dec 9, 2012
Dear Guests, Thank you for your nice comments. We are glad to know that you have spent a nice time in our hotel and would be happy to welcome you back in one of our 19 HSM Saint Michel hotels in Mallorca. With kind regards, HSM Customer Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
susan j wrote a review Sep 2011
London, United Kingdom1 contribution4 helpful votes
My husband and I have just come back from staying at this hotel 11/09/11. It is very clean and friendly all the staff are extremely helpful and they really make you feel welcome. The food is fantastic well set out and lots to choose from. The only thing is it a German resort we were the only two english people staying there but that never spoilt our hoilday they were extremely friendly. sometimes it is better not to be around too many english as their behaviour can be embarrassing!! I would just like to say thank you to everyone at the hotel.
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Date of stay: September 2011
Value
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Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from 4409, hsm customer service at HSM Venus Playa
Responded Sep 16, 2011
Dear Guests, Thank you for your nice comments. We are glad to know that you have spent a nice time in our hotel and that you liked our good service. See you next time in Hoteles Saint Michel! With kind regards, Your HSM Customer Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SunSpangles wrote a review Aug 2011
22 contributions32 helpful votes
+1
We booked this trip last minute, as an easyjet package holiday, for 5 nights from 24th August. We just wanted something simple and somewhere where we could relax. We chose to look at Playa de Palma after being advised by a holiday company that it was more low key and away from the areas that younger people tend to visit to go clubbing. There wasn't a lot of information on Venus Playa and it seemed that not many English people stayed here but it looked like the best of what we could find so we booked it. We ended up having the best holiday we have ever had. The hotel is simple. Very European and a little outdated - this does not mean it wasn't a good hotel! The room was fine - enough room for us both and a balcony - just what we wanted. It was perfectly clean and the shower, although it looked like it wouldn't be, was very powerful. Apart from the room looking a little outdated, it was everything we needed and we were very happy with it. We also arrived to a selection of fruit and water in our room when we arrived. The air conditioning was very powerful - we even had to turn it down! And although the key works it, if you leave the room there is an easy way of keeping it on if you think carefully ;) Oh and we didn't rent the safe and left ipods, iphones, cameras and money out and it was all still there every time we came back. There is a large bar in the hotel selling drinks which were not expensive at all! The bar was never very full so we always got served instantly. We went half board which gave us breakfast and an evening meal each day. We stayed for the evening meal on the first night. It wasn't great for us but if you eat meat then you'd easily be able to eat well every night. It was just difficult for me as a vegetarian. But they did have a salad bar, cold and hot pastas, pizza, meat dishes, veg, breads etc and lots of deserts. Breakfast was much better. Fruits, cereals, toast, pastries, cold meats, cheese, biscuits etc The cappuccino was lovely. We were given our own table for the week which we simply went straight to every time we visited which was nice. The pool area was fantastic. Ok, so it's not as fancy as more luxurious hotels but it had a lot of space and more than enough beds and seating. We never struggled to get a lounger, whatever the time of day. In fact, the pool area never really got busy. We had hours at a time during the day when it was just us at the pool. We even had a full day without anyone else outside with us! It was so relaxing and peaceful. There were hardly any children at the hotel and for the short time we saw any at the pool they were quiet and accompanied by their parents. Nobody ever went down to 'reserve' their seats by the pool. We also had some fantastic salads by the pool during the day - they were fantastic and around 3 euros each! The majority of guests were German - I don't think there was any other English guests. This actually was fantastic. The German/Spanish/French guests were all very quiet and respectful. There was never any noise in or around the hotel - not even on an evening. It was nice to completely get away from other Englishmen and not have to engage in a conversation with anyone but ourselves the entire week. There was a spa right next to the hotel, as well as countless cafes and restaurants, and it was a 3 minute walk to the beach and the strip. The beach was beautiful - white sand, blue sea. Cheap lounger rentals and not too busy or heaving with children. Food and drink in this area is extremely cheap - most meals were around 3-4 euros! The rest of Playa de Palma was similar to the hotel - we never crossed paths with anyone English all week. We even had a lovely Italian man who ran a cafe ask why we had come to this area as it's "where the Germans holiday - English go to Magaluf and Palma Nova" - this made us so glad we didn't go to that side of the island! We never once seen anyone 'wasted' or being loud or lairy. It was such a nice change and so unexpected! We sat in so many lovely bars, outside, right by the beach for hours at a time at night. Look for the Havana Cafe - so chilled out and funky! The only issue we sort of had is that most people serving us assumed we were German so spoke in German to us. This didn't make it difficult to communicate once we said we were English, it just really made us wish we'd brushed up on our German from school or learnt a few useful Spanish phrases so that we could look as though we'd made the effort! - We are going to study Spanish together now that we have come back. We have been to some amazing places in our time and stayed in the most luxurious of hotels - we were really expecting this to be a dump - the epitome of a 'last minute package deal'. However this turned out to be the best 5 day holiday we have ever had. We will definitely be going back next year - we've already been looking! It was so relaxing and helped us refocus on us as a couple instead of the daily grind. It was definitely romantic. If all you want is a quick and quiet getaway to refresh your batteries then choose this hotel and this area! But be respectful of the way of life and the people from other countries - they go to this area for a reason, don't give us Brits a bad name by being rude or ott - keep it as beautiful as it is and prove everyone wrong - we're not all bad!
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Date of stay: August 2011
Value
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
Room Tip: Don't worry about getting 'the best room'. We got a one at the back which was...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from 4409, hsm customer service at HSM Venus Playa
Responded Sep 6, 2011
Dear Guests, Thank you for you nice comments. We are glad to know that you liked our hotel and that you have spent a nice time with us. However, we will inform our quality department about all your suggestions. Hope to see you again in Hoteles Saint Michel. With kind regards, HSM Customer Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$85 - $162 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hsm venus playa hotel
LOCATION
SpainBalearic IslandsMajorcaPlaya de Palma
NUMBER OF ROOMS
80
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HSM VENUS PLAYA - Prices & Hotel Reviews (Playa de Palma, Spain)

Frequently Asked Questions about HSM Venus Playa
Which popular attractions are close to HSM Venus Playa?
Nearby attractions include Iglesia La Porciuncula (la Iglesia de Cristal) (0.5 miles), Tirolinas Go! (0.5 miles), and King of Escape - Escape Room Mallorca (0.6 miles).
What are some of the property amenities at HSM Venus Playa?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at HSM Venus Playa?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at HSM Venus Playa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
What are some restaurants close to HSM Venus Playa?
Conveniently located restaurants include Emege, Al Faro Beach, and VERBANO.
Are there opportunities to exercise at HSM Venus Playa?
Yes, guests have access to a pool during their stay.
Does HSM Venus Playa have an airport shuttle?
Yes, HSM Venus Playa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at HSM Venus Playa?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at HSM Venus Playa?
The staff speaks multiple languages, including English, Spanish, and German.
Are there any historical sites close to HSM Venus Playa?
Many travelers enjoy visiting Santuari de Cura (9.3 miles), Sa Llotja (6.1 miles), and Palau de l'Almudaina (6.0 miles).