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HSM Golden Playa

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HSM Golden Playa
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141 Reviews from our TripAdvisor Community

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Showing 43: English reviews
Dublin, Ireland
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Recently returned from a stay in HSM Golden Playa. Its listed as "Four Star" but does not quite reach those heights in a few aspects. The location is fantastic, on the beach, close to shops, bars, restaurants and Palma city. The staff are wonderful ,helpful and polite. The pool area is roomy with numerous beds and chairs. There is a... More 

Helpful?
Thank brian d
4409, Director de Relaciones con Clientes at HSM Golden Playa, responded to this review

Dear brian d, We were regretful to learn that your perception of our resort did not comply with the image of a four-star hotel. Let me express our gratitude for your nice comments related to our service and facilities. Moreover, thank you for highlighting the profesionalism and kindness of our staff, be ensured that I will share with her and... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Loved every single thing about this hotel. From staff to the food, from room to the beautiful view. I absolutely have nothing negative to say about the golden playa. Staff was extremely helpful and cheerful; be it reception staff or the restaurant staff. They were very welcoming and willing to go extra mile to satisfy your needs. And then the... More 

Helpful?
Thank Ayesha A
4409, Director de Relaciones con Clientes at HSM Golden Playa, responded to this review

Dear Ayesha A, We are impressed about your fantastic review, we feel very proud to know that you have enjoyed your holidays in our hotel. Your satisfaction is our happiness. Let me express our gratitude for your nice comments related to our service and facilities. Moreover, thank you for highlighting the profesionalism and kindness of our staff, be ensured that... More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 8, 2016

We read quite a lot of reviews of hotels in the area before we booked this one and it was everything we expected. Great breakfast buffet, clean rooms, very friendly and personal staff. We didn't eat meat, which was not really a problem. The hotel is literally right at the beach, so it's very easy to walk everywhere (stores, restaurants).... More 

Helpful?
Thank Signý B
4409, Director de Relaciones con Clientes at HSM Golden Playa, responded to this review

Dear Signý B, We want firstly to say thank you for making HSM Golden Playa your destination hotel for your recent holiday to Majorca and also for sharing your holiday experience with us and the Tripadvisor community. It is a pleasure to know that you enjoyed your experience and you appreciated our facilities and our varied gastronomic offer. We are... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed June 7, 2016

The staff is simply fantastic! Always willing to go the extra mile regarding guest satisfaction! -very tempting breakfast and dinner, not good for those willing to keep the bikini figure. Location and view from the room were also very good.

Helpful?
Thank Rubina F
4409, Director de Relaciones con Clientes at HSM Golden Playa, responded to this review

Dear Rubina F, Let me express our gratitude for your nice comments related to our hotel and facilities. Moreover, thank you for highlighting the profesionalism and kindness of our staff, be ensured that I will share with her and the entire team your nice words. We look forward to welcome you back soonto continue enjoying pleasant experience with us! Best... More 

dunfermline
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed April 15, 2016

What can i say about this fabby hotel, only stayed for one night as our room was not available next door @ the tropical !! The golden Playa was superb, clean , modern, cool,fantastic friendly service, great food, we stayed on the fourth floor and what a view , i could not believe it, we will defo return, many thanks... More 

Helpful?
Thank chillaxx
4409, Director de Relaciones con Clientes at HSM Golden Playa, responded to this review

Dear guest, We are very pleased for this wonderful opinion. We are very happy when we obtain our main goal that is guest happines. It is great to know that you loved all the hotel and services. We are going to congratulate all the staff for his good work. We would like to welcome you again in our hotel or... More 

Salisbury, England, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed November 15, 2015

Where shall I start, Hotel is clean, tidy, nice polite staff, that is the nice bits, now for the rest which is not pleasant reading. This hotels DO NOT cater for English people, it is geared purely for our German friends even down to the radio music playing in public areas. 1. ROOMS. clean tidy, spacious. beds are abysmal with... More 

Helpful?
2 Thank Christopher O
Bern
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed September 15, 2015

My Husband and I arrivied erlier than we first expected. Kati at the reception was Very nice and was able to check us in straight away. She should be the employee of the month. The room has a great view overlooking the pool and the sea. The room was "clean" maybe "Spanish style " we choose to have our room... More 

Helpful?
Thank Metteemma
4409, Director de Relaciones con Clientes at HSM Golden Playa, responded to this review

Dear guest, We are grateful for your evaluation and your commentary. We are glad to know that you have enjoyed your holiday. Our staff, especially Kati and Aliz, will be happy about your positive remarks, as our first priority is to make your holiday as enjoyable as possible. We would like to thank you for your constructive criticism and confirm... More 

Leigh-on Sea, United Kingdom
Level Contributor
3 reviews
3 of 5 stars Reviewed September 12, 2015

Just arrived home after 7 nights at the HSM Golden Playa and thought id put in a review. Lets start with the positives… A quiet hotel, very little noise at all, so a peaceful stay. Right on the beach, walk out of the hotel, cross the road and your on a fantastic beach. Very friendly and helpful staff (almost all).... More 

Helpful?
Thank terry m
4409, Director de Relaciones con Clientes at HSM Golden Playa, responded to this review

Dear guest, Thank you for your evaluation and remarks. We are glad to know that you liked the location of our hotel. Our staff will be happy about your positive remarks, as our first priority is to make your holiday as enjoyable as possible. We are sorry to read that your stay in our hotel did not meet your expectations.... More 

Sarpsborg, Norway
Level Contributor
29 reviews
4 hotel reviews
4 of 5 stars Reviewed July 31, 2015 via mobile

Was on a holiday with a teenager and stayed at Golden Placa. This is a hotell that gives you a good breakfast in the morning and the people woorking here does a great job for you to be satisfied. I must point out that the hotell is clean and that they clean your rom every day. The hotell staff is... More 

Helpful?
Thank 853olej
4409, Director de Relaciones con Clientes at HSM Golden Playa, responded to this review

Dear guest, Thank you for your evaluation and kind remarks. We are happy to know that you liked our hotel and its location near to the beach and Palma. Our staff will be glad to learn of your positive remarks, because their most prized reward is to know that their efforts to make you feel comfortable have paid off. We... More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 21, 2015

Once again we had a 'fantastic' holiday - The hotel is in a quiet area of Playa de Palma which suits us - We arrived and straight away we were made welcome by the friendly Receptionist - Our room was really beautiful overlooking the pool and a spectacular view of the beach - cleaned thoroughly everyday - plenty of choice... More 

Helpful?
Thank janb1949
4409, Director de Relaciones con Clientes at HSM Golden Playa, responded to this review

Dear Jan, Thank you very much for your opinion. We are very happy you could have made it this year and had nice time with us. We do hope to see you next year in HSM Golden Playa. For the time being we wish you good summer. My best regards. Inés Zachara & my team More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Fitness Center with Gym / Workout Room
  • Free Internet
  • Bar/Lounge
  • Free Breakfast
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Free Breakfast
  • Dry Cleaning
  • Multilingual Staff
  • Shuttle Bus Service
  • Laundry Service
Official Description (provided by the hotel)
GENERAL: The 4* hotel HSM Golden Playa is situated in front of a long, sandy beach. The hotel has been recently refurbished (winter 2010-11) and offers high quality facilities and service. Its superb location and staff's friendliness are acknowledged among its faithful clients who visit the hotel year after year and offer the best recommendations. The hotel opens from February to October. LOCATION: The hotel HSM Golden Playa is situated in a sea front position in Playa de Palma, one of the most popular and visited resorts in Majorca. Playa de Palma extends between the municipalities of Palma de Mallorca and Llucmajor and it is 4,5 km long. The most outstanding features of the hotel are: its proximity to Palma de Mallorca (12 km) and the airport (4 km); being one of the longest and beautiful beaches in Majorca, its long sea promenade with countless bars, restaurants and shops, ideal to go by tourist train, by bike or simply walking. Impressive marine park "Palma Aquarium", one of the biggest in Europe, is only steps away from the hotel. The water park "Aquacity" is situated 6 km away. The golf course Golf Son Antem is 10 km away. At its east end there is sports port Club Nautico de S'Arenal (Llucmajor). It is worth mentioning that there is an efficient public bus service to Palma de Mallorca and El Arenal, the bus stop is only few meters away from the hotel. The hotel HSM Golden Playa has a direct access to the beach and the sea promenade. ROOMS: The hotel offers refurbished double and single rooms that give a fresh and more up-to-date look to the hotel. All the rooms offer modern decoration with bright, mediterranean colours. All of the rooms include a bathroom, hairdryer, heating and air conditioning, mini fridge, safety deposit box (extra charge), telephone, WIFI (extra charge), music channel, LCD satellite TV and a balcony! All of double rooms come with a spectacular sea view (direct or lateral). The hotel also offers comfortable and cozy Junior Suites, with a direct sea view. Junior Suites consist of a living room and bedroom with LCD satellite TV and a bathroom, spread in 29 m². GASTRONOMY: The hotel offers a half board food and beverage package (breakfast and dinner). In 2011 the restaurant began to offer an outstanding buffet with show cooking. All meals are served in thematic buffet style and offer a wide selection of cold and hot dishes, a variety of homemade desserts and fruit. Drinks in half board are not included in the price (dinner). The clients are asked to wear suitable clothes for dinner. FACILITIES: The hotel offers a spacious swimming pool for adults and a separate one for children, with spectacular sea view! There is a spacious terrace with sunbeds and sunshades. Bar service at the pool, with its "chill out" corner, an ideal place to have a drink while enjoying beautiful sunset. In winter the hotel offers indoor swimming pool and "wellness & relax" area which includes: Turkish bath, hydrotherapy pool, jacuzzi, sauna, small gym, with no extra cost. Refurbished and spacious common areas. Bar indoors, game room, meeting room. Storage place for bicycles. CHILDREN: Swimming pool for children. There are also baby cots and high chairs available in the restaurant, at no extra cost. ADITIONAL SERVICES: 24/7 reception. Pool towels and bathrobes for rent (with a deposit). WIFI in common areas (no extra charge), WIFI in hotel rooms (extra charge), Internet corner (extra charge). Rent a car and rent a bike. Massage service (extra charge). We accept Visa and MasterCard credit cards. SPORT AND ENTERTAINMENT: The hotel is specialized and certified in cycling tourism: not only the hotel has a well prepared storage room for bicycles, but also it offers the general information about cycling routes, meals adapted to the cyclists' needs, etc. Possibility to practice sports in the area. ... more   less 

Additional Information about HSM Golden Playa

Address: Calle Marbella 14, 07610 Playa de Palma, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Playa de Palma
Price Range: $124 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — HSM Golden Playa 4*
Number of rooms: 115
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Also Known As:
Golden Playa Hotel Playa De Palma
Golden Playa De Palma
HSM Golden Playa Playa De Palma, Majorca
Hotel Style:
#10 Spa Hotel in Playa de Palma
#17 On the Beach Hotel in Playa de Palma
#19 Luxury Hotel in Playa de Palma
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