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HSM Golden Playa

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Calle Marbella 14, 07610 Playa de Palma, Majorca Spain
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Traveler (372)
Room & Suite (130)
Pool & Beach (80)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 07/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from HSM Golden Playa
Updated 07/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#17 of 84 hotels in Playa de Palma
Location
Cleanliness
Service
Value
GENERAL: The 4* hotel HSM Golden Playa is situated in front of a long, sandy beach. The hotel has been recently refurbished (winter 2016-18) and offers high quality facilities and service. Its superb location and staff's friendliness are acknowledged among its faithful clients who visit the hotel year after year and offer the best recommendations. The hotel opens from March to October. LOCATION: The hotel HSM Golden Playa is situated in a sea front position in Playa de Palma, one of the most popular and visited resorts in Majorca. Playa de Palma extends between the municipalities of Palma de Mallorca and Llucmajor and it is 4,5 km long. The most outstanding features of the hotel are: its proximity to Palma de Mallorca (12 km) and the airport (4 km); being one of the longest and beautiful beaches in Majorca, its long sea promenade with countless bars, restaurants and shops, ideal to go by tourist train, by bike or simply walking. Impressive marine park "Palma Aquarium", one of the biggest in Europe, is only steps away from the hotel. The water park "Aquacity" is situated 6 km away. The golf course Golf Son Antem is 10 km away. At its east end there is sports port Club Nautico de S'Arenal (Llucmajor). It is worth mentioning that there is an efficient public bus service to Palma de Mallorca and El Arenal, the bus stop is only few meters away from the hotel. The hotel HSM Golden Playa has a direct access to the beach and the sea promenade. ROOMS: The hotel offers refurbished double and single rooms that give a fresh and more up-to-date look to the hotel. All the rooms offer modern decoration with bright, mediterranean colours. All of the rooms include a bathroom, hairdryer, heating and air conditioning, mini fridge, safety deposit box (extra charge), telephone, WIFI (extra charge), music channel, LCD satellite TV and a balcony! All of double rooms come with a spectacular sea view (direct or lateral). The hotel also offers comfortable and cozy Junior Suites, with a direct sea view. Junior Suites consist of a living room and bedroom with LCD satellite TV and a bathroom, spread in 29 m². GASTRONOMY: The hotel offers a half board food and beverage package (breakfast and dinner). In 2011 the restaurant began to offer an outstanding buffet with show cooking. All meals are served in thematic buffet style and offer a wide selection of cold and hot dishes, a variety of homemade desserts and fruit. Drinks in half board are not included in the price (dinner). The clients are asked to wear suitable clothes for dinner. FACILITIES: The hotel offers a spacious swimming pool for adults and a separate one for children, with spectacular sea view! There is a spacious terrace with sunbeds and sunshades. Bar service at the pool, with its "chill out" corner, an ideal place to have a drink while enjoying beautiful sunset. In winter the hotel offers indoor swimming pool and "wellness & relax" area which includes: Turkish bath, hydrotherapy pool, jacuzzi, sauna, small gym, with no extra cost. Refurbished and spacious common areas. Bar indoors, game room, meeting room. Storage place for bicycles. CHILDREN: Swimming pool for children. There are also baby cots and high chairs available in the restaurant, at no extra cost. ADITIONAL SERVICES: 24/7 reception. Pool towels and bathrobes for rent (with a deposit). WIFI in common areas (no extra charge), WIFI in hotel rooms (extra charge), Internet corner (extra charge). Rent a car and rent a bike. Massage service (extra charge). We accept Visa and MasterCard credit cards. SPORT AND ENTERTAINMENT: The hotel is specialized and certified in cycling tourism: not only the hotel has a well prepared storage room for bicycles, but also it offers the general information about cycling routes, meals adapted to the cyclists' needs, etc. Possibility to practice sports in the area.
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Property amenities
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Bicycle rental
Kids pool
Car hire
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Special diet menus
Poolside bar
Game room
Billiards
Evening entertainment
Spa
Massage
Steam room
Baggage storage
Newspaper
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Private balcony
Refrigerator
Cable / satellite TV
Flatscreen TV
Bath / shower
Safe
Telephone
Wardrobe / closet
Clothes rack
Private bathrooms
Complimentary toiletries
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Great View
Languages Spoken
English, Spanish, German
291Reviews18Q+A31Room tips
Traveler rating
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Popular mentions
raphaelg0mez wrote a review Sep 2021
1 contribution
Excellent staff (reception, cleaning, breakfast...), very professional and friendly. The room and the reception are very nice. EVERYTHING was super clean. I would highly recommend the HSM Golden Playa.
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Review collected in partnership with this hotel
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from HSM Customer Service, Agencia/asesor at HSM Golden Playa
Responded 3 weeks ago
Dear Customer, Thanks for giving us a perfect rating and for recommending our hotel to other travellers. We are sure that all staff enjoyed your visit. We are delighted that you liked the entire hotel. We will congratulate all the staff, they will be very happy. We will be very pleased to welcome you back again! Best wishes from Mallorca, HSM Customer Service.
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Random51243 wrote a review Sep 2021
2 contributions
Pros (for me of course): - very close to the beach, you can literally get hotel wifi signal from it - i personally liked the breakfast and lunch - AC works - not a lot of establishments right next to the hotel so it's not very noisy. However if you walk literally 3-5 minutes and you're looking for better night life then you can have it. There is a restaurant, a shop and tabacco store nearby (in front of the hotel) - free parking in front of the hotel, there's a huge dog park and all around it or nearby places the parking is free - has small gym and water filter Cons - furniture could be better but it did the job. I guess from the humidity it gets ruined quick - Wifi setup caused issues with gadgets. There's a problem with the 5Ghz signal (interruptions and such), and i had to force to use the 2,4Ghz on all my devices Tip: - The AC starts only if the balcony door is properly closed, do not be fooled - There is a faucet when you enter from the beach side on the left to clean your feet
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Date of stay: July 2021
Value
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Response from HSM Customer Service, Agencia/asesor at HSM Golden Playa
Responded Sep 17, 2021
Dear Customer, Thank you for sharing your opinion with us. We would like to thank you for your constructive criticism as it allows us to improve our services. We will happy to welcome you again and you can verify our commitment to improve the quality of our services! Best regards, HSM Customer Service.
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marylandaa wrote a review Aug 2021
1 contribution
The best hotel in Playa de Palma. Very close to the beach. Only five minutes form the airport. 15 minutes in the bus if you want to visit the centre of Palma de Mallorca. In the hotel everything in perfect: (food, staff and swimming pool)
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Review collected in partnership with this hotel
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from HSM Customer Service, Agencia/asesor at HSM Golden Playa
Responded Aug 27, 2021
Dear Customer, Thank you for the time you invested in your fantastic review. We are happy to know that you have enjoyed of a wonderful stay and let us express our gratitude for your nice comments related to our hotel. We hope your journey back home was a safe and pleasant one and that you return to our hotel again in the future. Best regards, HSM Customer Service.
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h0stme wrote a review Aug 2021
1 contribution
Location of the hotel is great, near the water. Shops are near. The beach it's great. The breakfast was great, the dinner was also great with lots to chose from. The cleanliness of the room was so-so, because it was not done properly.
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Review collected in partnership with this hotel
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from HSM Customer Service, Agencia/asesor at HSM Golden Playa
Responded Aug 23, 2021
Dear Customer, Thank you for taking the time to share your experience with us. We take note of your assessment and comments about the hotel staff. We would have liked that during your stay you had informed us about this in order to solve the problem. Best regards, HSM Customer Service
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Đorđe M wrote a review Aug 2021
1 contribution
Overall, the biggest strenghts of this hotel are (i) superb location on the beach great for people who think about renting a car, but also very good public transportation connection, (ii) cleaning of the rooms, cleaning ladies are really doing good work and whole hotel is sparkling clean. On the other hand, hotel has a lot of room to step up the game, especially in terms of ammenities in the rooms (rooms are bland, no tea/coffee sets, no mini-bar, no complementary water as tap water is non-drinkable). Also, huge improvement of bar could be performed, as bar should be main place of socialization between guests while in hotel's bar nothing happens at all which might be fine for older guests or young families (which are majority) but still there are other guests who would appreciate some additional energy. We had only breakfast (no dinner) which was of good quality but monotonous. Finally, usage of room safe is charged approximately 3 EUR per day which is in my view nonsense, but it seems that hotel policies are bit outdated as I have never seen such policy in a modern hotel (as well as some other things like deposit for beach towells or no food / snacks in the pool bar). To summarize, very good place for old people and young couples, while for other type of guests I would recommend several other hotels with similar location more suited to young people / young couples.
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Date of stay: August 2021Trip type: Traveled as a couple
Room Tip: If you are looking for hotel with a lot of content with different activities, you should skip...
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Response from HSM Customer Service, Agencia/asesor at HSM Golden Playa
Responded Aug 23, 2021
Dear Customer, Thank you for sharing your opinion with us. We would like to thank you for your constructive criticism as it allows us to improve our services. We will happy to welcome you again and you can verify our commitment to improve the quality of our services! Best regards, HSM Customer Service
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PRICE RANGE
$92 - $253 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
golden playa hotel playa de palma, golden playa de palma
LOCATION
SpainBalearic IslandsMajorcaPlaya de PalmaCan Pastilla
NUMBER OF ROOMS
124
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Frequently Asked Questions about HSM Golden Playa
Which popular attractions are close to HSM Golden Playa?
Nearby attractions include King of Escape - Escape Room Mallorca (0.1 miles), Palma Aquarium (0.3 miles), and Havana Cafe (0.08 miles).
What are some of the property amenities at HSM Golden Playa?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at HSM Golden Playa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at HSM Golden Playa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to HSM Golden Playa?
Conveniently located restaurants include Mola in The Hype Restaurant, Restaurante Carrion II, and India House.
Are there opportunities to exercise at HSM Golden Playa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at HSM Golden Playa?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at HSM Golden Playa?
The staff speaks multiple languages, including English, Spanish, and German.
Are there any historical sites close to HSM Golden Playa?
Many travelers enjoy visiting Porta del Camp (4.8 miles).