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Grupotel Acapulco Playa

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Traveler (153)
Room & Suite (54)
Pool & Beach (16)
Overview
  • Excellent46%
  • Very good40%
  • Average10%
  • Poor2%
  • Terrible2%
Travelers talk about
“sea view”(8 reviews)
“great hotel”(6 reviews)
AMENITIES
Wifi
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
All hotel details
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Reviews (205)
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63 results
Traveler rating
29
23
9
0
2
Traveler type
Time of year
LanguageEnglish
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29
23
9
0
2
Show reviews that mention
All reviewsthe indoor pool areasea viewgreat hotelgerman customersvery nice stayrefundable depositbeach holidaystay there againwi fidi parmaeasy accessclose to the airportgood sizethe hotel staffstayed here for nightsfirst floorbooked this hotel
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1 - 5 of 63 reviews
Reviewed 3 days ago

Near to the sea, excellent breakfasts, clean rooms etc. I was surprised by the view from my terrace - it's unforgettable. This hotel was free of Russian tourists. So a lot of cafes, markets, supermarkets around this hotel)

Thank Vasyl G
Reviewed 2 weeks ago via mobile

Excellent hotel located right next to a beautiful sand beach. We've enjoyed our staying. The hotel service was professional and really helpful. Id you look for good food you would not be dissapointed.

1  Thank Renne W
Reviewed July 10, 2018 via mobile

The staff is not friendly at all. Some get a shot others don't, even if they tip well. The waitress forgot everything and never apologized for it. Positive: it is clean inside. It's a pitty because it looks like a nice hotel...

1  Thank Angie A
Reviewed July 5, 2018

We booked our stay directly with the hotel & arrived around 10.30am. Our room wasn't ready but we didn't really expect it to be. Reception gave us a voucher for two drinks (which was a nice touch) & directed us to the luggage room &...More

1  Thank c e
Reviewed July 1, 2018

The staff and services were excellent and the room was comfortable with good views from the balcony - only 10 minutes from the airport was great with the beach and 7 km bay directly opposite - the area had a variety of shops and restaurants...More

Thank nickstokeld
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Beachfront
Bar/Lounge
Hotel Amenities
Wheelchair access
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Hot Tub
Indoor pool
Outdoor pool
Details
Price range
$117 - $264 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Playa de Palma
#11 On the Beach Hotel in Playa de Palma
#17 Luxury Hotel in Playa de Palma
Room types
Non-Smoking Rooms
Details
Price range
$117 - $264 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Playa de Palma
#11 On the Beach Hotel in Playa de Palma
#17 Luxury Hotel in Playa de Palma
Room types
Non-Smoking Rooms
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Traveler (153)
Room & Suite (54)
Pool & Beach (16)
Dining (5)
Family and Play Areas (1)
Business Center & Event Rooms (1)
Questions & Answers
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JOESKY123
May 6, 2018|
AnswerShow all 2 answers
Response from Pitchulina | Reviewed this property |
one of the small fridges, hairdryer for sure but do not remember about iron or tea/coffee...may be there but the hotel is used for meetings and seminars and I believe the reception would provide you with one upon request
1
Vote
sunnut9
February 18, 2018|
Answer
Response from Doug H | Reviewed this property |
Yes, pool towels are provided for a deposit of 10 euros. Robes can also be provided for a deposit of 20 euros.
0
Votes
Room Tips
"sea view room"
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"Front of hotel looks directly onto the bay"
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"Sea view rooms on the 1st floor have access to an exclusive decked sun bed area."
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"we asked to be moved to 1st floor to a bigger room, the room on 2nd floor was pretty bad"
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