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Calle Villagarcia Arosa 19, 07610 Playa de Palma, Majorca Spain
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (188)
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 08/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from THB Maria Isabel
Updated 08/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#38 of 84 hotels in Playa de Palma
Location
Cleanliness
Service
Value
The THB María Isabel hotel is only 500 meters from the beach and very close to the airport. It offers 148 refurbished rooms with free wifi. The hotel has a buffet restaurant with terrace, a lounge bar and a nice pool area with free sunbeds. Small wellness area with an indoor pool and sauna. Bike garage and bike shop.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Sauna
Bar / lounge
Bicycle rental
Table tennis
Car hire
Street parking
Wifi
Indoor pool
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Meeting rooms
Adults only
Baggage storage
Outdoor furniture
Shared lounge / TV area
Sun terrace
24-hour front desk
Laundry service
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Room features
Air conditioning
Housekeeping
Safe
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Mid-range
Languages Spoken
English, Spanish, Catalan, German
Hotel links
Special Price:10% off room rate

Location

Full view
82Good for walkers
Grade: 82 out of 100
40Restaurantswithin 0.3 miles
3Attractionswithin 0.3 miles
348Reviews11Q+A21Room tips
Traveler rating
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Popular mentions
Ivan F wrote a review Sep 2021
1 contribution
I recently visit mallorca for a business trip in Palma and I was wondering trough the web the best location with the best facilities for my needs. As per cyclist myself I was looking for options that allowed me to mix my work duty with my hobby, mallorca is probably the best place in the world for cyclists and THB maria Isabel offer a perfect combination for me to stay. I booked and here I m, I ve done everything I wanted to do in my on time, the location is few km away from palma and close to the sea and motorway, not far away from the beach just the right distance to keep the area quite from the tourists, the buffet was rich, fresh and various in taste and combinations , the room was recently refurbished bright and comfortable, the staff attentive, polite and smiling all the time … what else I can say… I will be back !
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Date of stay: September 2021Trip type: Traveled on business
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Response from Maria Isabel THB, Director General at THB Maria Isabel
Responded 6 days ago
Dear J6199EAivanf, thank you for your fantastic hotel review. We will pass it to the whole THB María Isabel Team, in order that every staff member will know about it. Such comments, makes us try to improve every day so that every guest feels like home, or can enjoy vacations, which are so important. We hope to welcome you back very soon, THB María Isabel Team.
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Alibongo34 wrote a review Aug 2021
12 contributions2 helpful votes
We have just returned from 3 nights at the Maria Isabel. This hotel is spotlessly clean throughout and with the current situation it’s more important than ever! We booked half board and the food was delicious at every meal and what a bargain too! All meals were varied with lots of choice, great for meat eaters and for vegetarians alike. The beds are comfortable and they provide extra blankets and pillows if you want them. There is a safe in the room (free of charge), a fridge and a kettle. There is also a rainfall shower which we loved. The balcony was great, really private with nice views over the pool. We had an early flight this morning and they even did breakfast especially for us, as the restaurant doesn’t open until 8am and we were leaving at 6.30am. Everything was ready for us at 6am and the taxi was organised by reception and came promptly at 6.30am. Thank you so much we really appreciated this. Reception were really helpful throughout our stay and answered all our queries. Every member of staff we met were lovely, so welcoming and couldn’t do enough for you. We definitely recommend this hotel and would love to visit you again in the future.
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Date of stay: August 2021Trip type: Traveled as a couple
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Response from Maria Isabel THB, Director General at THB Maria Isabel
Responded Aug 12, 2021
Dear Alibongo0034, thank you for your fantastic hotel review. We will pass it to the whole Team, in order that every staff member will know about it. Such comments, makes us try to improve every day so that every guest feels like home, or can enjoy vacations, which are so important. We hope to welcome you back very soon,
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Antonio D wrote a review Jul 2021
Manchester, England, United Kingdom3 contributions3 helpful votes
The cleaner stole my wife's €4000 wedding ring from the hotel draw. She puts her 2 rings together before she goes to bed and there was only 1 ring there. She 100% put it there as she is so protective over it but they denied the maid took it and defended her. Whilst we were at reception complaining a Dutch man heard the conversation and he too was also at reception because his passport went missing from the safe. The manager was an extremely very arrogant man who did not care at all and did not believe us and said we should be educated on where to out our belongings. WORST STAFF EVER PLEASE AVOID OR YOU WILL REGRET YOUR STAY.
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Date of stay: July 2021Trip type: Traveled as a couple
1 Helpful vote
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Response from Maria Isabel THB, Director General at THB Maria Isabel
Responded Jul 15, 2021
Apreciado V8958EZantoniod, Lamentamos la pérdida de un segundo anillo de boda tras su viaje de luna de miel y estancia de tres días en nuestro hotel. Respecto al primero, así como el reloj que encontró la limpiadora de la habitación en el cajón de la mesita de noche el día de su salida, tras tras su check out les fueron debidamente entregados siguiendo nuestros estrictos protocolos de objetos perdidos. No obstante y tras su aviso acerca de ese segundo extravío, procedimos a desmontar todo el mobiliario de la habitación por ustedes ocupada para ver si éste se encontraba detrás algún mueble, pero desafortunadamente no lo encontraron. Por nuestra parte seguiremos atentos para ver si lo encontramos y les agradeceríamos que si aparece entre sus pertenencias personales nos lo comuniquen de manera que podamos dar por cerrado el expediente interno abierto. Lamentamos profundamente su extravío así como que sospeche de la honradez de nuestra camarera de pisos, de quienes, por nuestra parte, no tenemos duda alguna, tras largos años de servicio en el hotel. Atentamente,
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Anonymous wrote a review Jul 2021
3 contributions
We stayed in this hotel for two nights. I forgot my wedding ring and my wedding band and a watch in the drawer, came back a few hours later and they only handed in my wedding band and Fitbit. They stole my 4000 euro right. I was so heartbroken. Reception was suspicious and they didn’t care. We called the police and filed a report. Only person that went into the room was the maid, they first said the maid is here and only found 1 ring then they lied and said the maid went home 5 hours ago. They stole my weddinf ring on my honeymoon. Please don’t stay here. Look at reviews on google and booking, THEYRE known for theft. It’s not the first case. Read the reviews so many people complained of stolen passports and money. When we were there a man from Holland told us that his passport was stolen the night before. Please save yourself the heart break. They cracked safes in the past, this place is not safe. They steal everything :(
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Date of stay: July 2021Trip type: Traveled as a couple
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Response from Maria Isabel THB, Director General at THB Maria Isabel
Responded Jul 15, 2021
Apreciada 549anwark, Lamentamos la pérdida de un segundo anillo de boda tras su viaje de luna de miel y estancia de tres días en nuestro hotel. Respecto al primero, así como el reloj que encontró la limpiadora de la habitación en el cajón de la mesita de noche el día de su salida, tras tras su check out les fueron debidamente entregados siguiendo nuestros estrictos protocolos de objetos perdidos. No obstante y tras su aviso acerca de ese segundo extravío, procedimos a desmontar todo el mobiliario de la habitación por ustedes ocupada para ver si éste se encontraba detrás algún mueble, pero desafortunadamente no lo encontraron. Por nuestra parte seguiremos atentos para ver si lo encontramos y les agradeceríamos que si aparece entre sus pertenencias personales nos lo comuniquen de manera que podamos dar por cerrado el expediente interno abierto. Lamentamos profundamente su extravío así como que sospeche de la honradez de nuestra camarera de pisos, de quienes, por nuestra parte, no tenemos duda alguna, tras largos años de servicio en el hotel. Atentamente
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Keith H wrote a review Sep 2020
Manchester, United Kingdom4 contributions
Having seen this hotel at 4 star and appearing central to Playa de Palma, I looked forward to my visit. Firstly, the food is shocking ! Eat elsewhere. I very soon became tired of the "ham, cheese and white bread" prison style meals - even at dinner only ham cheese & white bread, with a young lad slicing non descript meat (no sign nor description ) and a large queue of people waiting. Reminded me of "school dinners". A special mention must be made of the supervisor, who was often not at his post then re entered the dining room chastising those who sat down "without his permission" - even though the dining room was empty. I have never seen a queue for an empty dining room before, as the queue moved forward and I took the place of those in front of me, he then decided I was in the "wrong" place and made a pantomime of my standing 12 inches too far forwards. Surrounded by enpty tables, wouldnt it be easier to just sit down ? He made a beeline for me at each mealtime, I dont know if he was showing off to the young waitresses ? It became quite pathetic to stand waiting for several minutes each mealtime, giving up and simply sitting down, to then have him cause a scene in the dining room for your "crime" of sitting without his permission. On the third day this escalated to him giving me an ultimatum of following "his protocol" or leaving - I was pleased to advise I was leaving and ate at a restaurant nearby. This provides both a good example of what eating at the hotel was like, and is a reflection of their "attitude" to chastise & hassle people each mealtime. It also defeats his entire purpose - he may as well close the restaurant if he dislikes his job so intensely !! And of course a complete waste of money on my part, paying for meals at the hotel but only being "allowed" access to them if youre prepared to wait for him, follow his ridiculous instructions to sit / stand differently, await his persmission etc. I have seen hundreds of hotel maitre ds, but never seen one so sporadic in his attendace, while aggressively requiring his instructions upon his return. DO NOT eat there. Apart from this, quite a bland hotel, most areas are closed ( no cycling, no gym, no spa, but still full price charged) certainly not 4 star - I returned to Palma twice in August, staying at a far superior central hotel, nicer hotel, friendly (not aggressive) dining room staff & more reasonably priced. Look elsewhere !!
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Date of stay: July 2020
Value
Rooms
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Room Tip: Book elsewhere
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Response from Maria Isabel THB, Director General at THB Maria Isabel
Responded Jul 13, 2021
Apreciado Keith H, agradecemos el tiempo que se ha tomando en compartir su experiencia con otros viajeros en Tripadvisor. Lamentamos el incidente del restaurante pero queremos recordarle que el personal profesional y apasionado por su trabajo con el que contamos, sólo intentaba hacer cumplir la estricta normativa y ley impuesta por las autoridades nacionales y locales durante esta época tan difícil que nos ha tocado vivir. Nos entristece su valoración sobre la comida del hotel, ya que disponemos de muchas otras opciones mas que jamón y queso, como son las diferentes temáticas del buffet español, tropical, mexicano, mediterráneo, americano, oriental o la cena de gala donde hay opciones para todos los gustos, como son, carnes, pescado, vegetariano e incluso opciones veganas. Respecto a las zonas cerradas del hotel, lamentablemente nos vimos obligados a cerrarlas por la normativa existente para evitar riesgos innecesarios durante la pandemia. Esperamos que nos pueda dar una segunda oportunidad, donde seguro quedará entusiasmado del hotel abierto durante su normal funcionamiento. Atentamente,
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PRICE RANGE
$84 - $209 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
thb maria isabel hotel playa de palma
LOCATION
SpainBalearic IslandsMajorcaPlaya de Palma
NUMBER OF ROOMS
148
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Frequently Asked Questions about THB Maria Isabel
Which popular attractions are close to THB Maria Isabel?
Nearby attractions include Platja de Palma (0.3 miles), Playa de Palma, El Arenal (0.3 miles), and Sportsbar Mallorca Acapulco (0.08 miles).
What are some of the property amenities at THB Maria Isabel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at THB Maria Isabel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at THB Maria Isabel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at THB Maria Isabel?
Yes, free parking and street parking are available to guests.
What are some restaurants close to THB Maria Isabel?
Conveniently located restaurants include El Patio, My Thai, and Tapas Bar Alaska.
Are there opportunities to exercise at THB Maria Isabel?
Yes, guests have access to an indoor pool and a sauna during their stay.
Which languages are spoken by the staff at THB Maria Isabel?
The staff speaks multiple languages, including English, Spanish, German, and Catalan.
Are there any historical sites close to THB Maria Isabel?
Many travelers enjoy visiting Santuari de Cura (9.3 miles), Sa Llotja (6.1 miles), and Palau de l'Almudaina (5.9 miles).
Does THB Maria Isabel have any great views?
Yes, guests often enjoy the ocean view available here.
Is THB Maria Isabel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.