Hotel Riu San Francisco

Hotel Riu San Francisco

Hotel Riu San Francisco
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Panorama at the Hotel Riu San Francisco
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Hotel Riu San Francisco
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Avg. $118 /night, 2/11 - 2/12
$143
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$72
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About

#41 of 84 hotels in Playa de Palma
Location
4.3
Rooms
4.1
Value
4.0
Cleanliness
4.5
Service
4.4
Sleep Quality
4.0
Tripadvisor gives a Travelersā€™ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Our Hotel Riu San Francisco is Adults Only & Half Board, opened all year, is in the bay of Playa de Palma, in the gorgeous island of Majorca. It lies directly on the palm tree-lined sea front promenade, with an array of services, pedestrian areas, shops, bars and restaurants. The RIU Classic Hotels offer comfortable rooms and excellent facilities with great leisure and relaxation facilities, as well as international gastronomy. Enjoy a relaxing holiday - whether alone, with family, partner or friends! Its location is ideal due to its proximity to Son Sant Joan Airport and the capital of the island, the beautiful city of Palma de Mallorca. We offer 165 comfortably furnished rooms and many amenities. Relax in the wellness centre or stay in shape at the gym! Cool of in the outdoor pool, enjoy the evening entertainment and live music! Our gastronomy has something for all tastes, also, try the main restaurants with live cooking stations and 2 bars! Come and become a Riu Class member!
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Property amenities
Street parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Bar / lounge
Beach
Boating
Car hire
Wifi
Fitness / spa locker rooms
Pool / beach towels
Adult pool
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Outdoor dining area
Wine / champagne
Poolside bar
Windsurfing
Evening entertainment
Tennis court offsite
Spa
Massage
Adults only
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Laundry service
Room features
Desk
Housekeeping
Interconnected rooms available
Private balcony
Minibar
Cable / satellite TV
Sofa bed
Bath / shower
Safe
Telephone
Wardrobe / closet
Private bathrooms
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Ocean view
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Centrally Located
Classic
Languages Spoken
English, French, Spanish, German
Hotel links

Location

Carrer del LlaĆ¼t, 24, 07610 Playa de Palma, Majorca Spain
Name/address in local language
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 86 out of 100
86
Palma Mallorca Airport
2.5 miā€¢
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Traveler rating
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Detailed Reviews
Maps766059 wrote a review Sep 2024
Hotel's Favorite
5.0 of 5 bubbles
This hotel location is so easy to walk everywhere. The full breakfast every morning was so good. Eggs, bacon, sausage, potatoes, pancakes, lots of fresh fruit. They know how to accommodate so many at one time. The pool area was nice and relaxing. Saltwater pool too. Our room was very nice and clean. Perfect for our vacation thy was didnā€™t have a car rental.
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Date of stay: September 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David Ayzenberg wrote a review Sep 2024
Rochester, New York
3.0 of 5 bubbles
Overall, it was an okay stay. The staff is very friendly and accommodating. Any questions we had, they were always there to help. As far as location, this hotel is basically in Little Germany. Every single store, restaurant, and bar was in German and/or catered to Germans. If youā€™re looking for a local flare or spot, you will not find it here. The resort is beachfront but Playa de Arenal is SUPER crowded. When we booked our stay, we selected sea view. However, when we arrived, our room was on floor 1 and our ā€œsea viewā€ was blocked by the pool and cabanas. We should have had a room on the higher floors. My room had ants, which stayed in a small corner of the room. Room itself was clean, bathroom shower could have been scrubbed a bit more, and bedding was somewhat comfortable. Room also seemed outdated and could have used a refresh. We enjoyed the breakfast buffet that was included but always ventured out to explore the island during the day and evening, so dinner was never on property. The hotel is 15 min from the airport, which is nice plus as well. For my next Mallorca adventure, Iā€™ll be staying somewhere else that has more of the local vibe and flare.
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Date of stay: August 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Online Reputation Director, Owner at Hotel Riu San Francisco
Responded Sep 9, 2024
Dear David A, We are very grateful to you for staying with us. Nonetheless, we regret to learn that your experience did not meet your expectations as our goal is to make your stay memorable. Please note that the information provided is not sufficient, we do not know with whom the reservation was made. Much to our regret we must underline that when a reservation has been made with your booking channel, we cannot deal with it directly. It is through your booking channel that we can review what happened and give you an appropriate response. Though we manage a proper fumigation program for all our areas, it is unfortunate that we are unable to control insects at 100%. Due to the warm weather and the location of our hotel, it is possible that insects can enter our facilities. Our staff work to keep them under control, since our grounds have extensive garden areas. We fumigate continuously all areas to keep insects away from our grounds. We will share your concerns with the appropriate members of our team for improvement. Best Regards, Hotel Riu San Francisco Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
These reviews are machine translated from their original language. Show machine translations?
Susanne S wrote a review Dec 2024
Vienna Region, Austria
5.0 of 5 bubbles
We had a fantastic time at RIU San Francisco in Mallorca. Although no room with sea view or promenade was available anymore, the standard room (No. 203) convinced us completely. It was impeccably clean, the decor modern and the large walk-in shower very comfortable.

The daily emptying of the glass container below our room did not bother us ā€“ we were already awake at that time anyway. The location of the hotel is simply unbeatable, and the entire staff was always polite, helpful and attentive.

The buffets were particularly impressive: a great selection, fresh and tastefully prepared. As vegetarians, we will kindly ask for additional protein options such as soy or tofu the next time we stay.

The Ballermann also had its own charm in November: quiet, but still lively enough to enjoy the promenade.

Our conclusion: a wonderful stay in an excellently run hotel. We can recommend the RIU San Francisco without restriction and look forward to our next visit!
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Automatically translated
Date of stay: November 2024
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Traveled as a couple
Room Tip:Ā Wenn mƶglich ein Zimmer zum Meer und der Promenade hin buchen
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
vitaminC22 wrote a review May 2024
Hemel Hempstead, United Kingdom
2.0 of 5 bubbles
To start, many of the reviews for the Riu Hotel San Francisco Mallorca are actually for a hotel in the city of San Fransisco, so be wary when booking this hotel that some reviews are not for the correct location.
I stayed at the Riu Hotel San Francisco in May 2024 and it was not a great experience. To begin with, the hotel is right on the main party strip for this part of the island (frequented by German tourists) and is therefore noisy day and night. We arrived around 5pm and it was already buzzing. Our room overlooked this street, we called reception and asked for another room, we were told this wasn't possible but to check the next day, however there would be a 59 euro charge if we changed. Given that we were only staying for 3 nights, we decided not to bother. I will say that even with the balcony doors closed and all the curtains pulled, it was still extremely noisy well into the small hours (5am at least) so we didn't get much sleep.
After the first night I asked reception for an extra pillow which never arrived.
Breakfast and dinner were OK but again, as this is a German resort, most of the food is catered towards that clientele.
The rooms are very basic with only shower gel and hand wash in the bathroom. The fridge is full of minibar items which makes it difficult to store anything else. Reception tried to charge us for items used from the minibar which we didn't take, although this was rectified.
The staff were friendly enough but I think because of the poor location of the hotel, their friendliness will only go so far.
Hotel states it has a spa, this is really only a jacuzzi that has to be booked prior to wanting to use it so we never bothered.
Location is roughly 40mins by bus into Plama but beware that during peak season, buses are packed and you may have to wait for a few to pass before getting on, this also goes for a return from Palma.
Definitely would not return to this hotel and probably won't ever stay at another Riu as this has not been a great experience.
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Date of stay: May 2024
2.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Online Reputation Director, Owner at Hotel Riu San Francisco
Responded May 29, 2024
Dear guest, Thank you very much for staying with us. We appreciate you taking the time to share your feedback with us, all comments are taken into account. It is saddening to learn we were not able to control the undesirable behaviour of some guests, who seem to respect rules in their country but not when they visit ours. After all the new measures and laws that are being applied in order to stop these unwanted behaviours, that these different gorgeous destinations around the world are being abused and disrespected, by visitors that would never dare to behave in such manner in their country of origin. Please accept our apologies. Your evaluation is very helpful when applying changes and improvements. The management department will be informed, it will be discussed and we will apply the right measures. Kind Regards, Hotel Riu San Francisco Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kasia S wrote a review Mar 2023
Gdansk, Poland
5.0 of 5 bubbles
I had read in previous reviews about (a) the noise and partying and (b) the lack of water during dinner service.

(A) I visited in March 2023 so there was no partying going on. The balcony and rooms are pretty noise resistant so even so, I did not hear much noise coming from the streets or beach walkways.

(B) It is true that there is no water even offered during dinner service. However, there is juice offered at the main island where you grab salads, cheese, devilled eggs, etc., so donā€™t worry. The first night I had blueberry smoothie juice, second was mango and the third was tomato. All were delicious.
Breakfast comes with all sorts of beverage options included. The buffet for both was amazing but dinner really blew me away. All three nights had a different main dish ā€œwowā€ meal. Was super happy and excited when dinner came around.

Well done, Riu!

Stayed in the ocean front room, #313.
Amazing sunset views. Very clean bathroom.
Refrigerator chilled the wines perfectly.

I requested a higher floor, bummed they didnā€™t accommodate that, even though it looked like there was availability.
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Date of stay: February 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled solo
Room Tip:Ā Thereā€™s no water for dinner (so stupid that itā€™s not even offered for free) but there is at least...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MCRX wrote a review May 2024
United Kingdom
4.0 of 5 bubbles
This was a curveball booking for us, based on price mainly as we were looking to have a good value stay in the city, and to be honest thatā€™s what we got. The hotel is a little dated and absolutely packed full of tourists, this is 100% a place for people coming from all over the world to enjoy San Francisco. This it not a business hotel for business travellers, for example. The rooms are pretty spacious and everything is clean and functional, nothing to complain about. Itā€™s well located with helpful parking and easy to walk to various eateries and areas without facing any challenging hills. The most intriguing thing about this hotel is the breakfast, people go crazy for it. Itā€™s not very high quality but there is certainly quality and itā€™ll save you a lot of hassle and cash to eat here for free as part of your package. The only trade off is the queue that can form (all the Europeans are very happily up at 4am with their jet lag waiting as soon as it opens!!) so you might be waiting a while, plus it is VERY busy.
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Online Reputation Director, Owner at Hotel Riu San Francisco
Responded May 17, 2024
Dear MCRX, Thank you very much for choosing us for your holiday and for sharing your feedback. Our guestsā€™ feedback is valued and work to ensure improve for the future. It is disappointing to learn your stay was not perfect, we will share your remarks to the different departments for further consideration. We hope you will give us the chance in the future to offer you a better experience. Best Regards, Hotel Riu San Francisco Online Reputation Manager
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Antiek wrote a review Dec 2023
Baleares
4.0 of 5 bubbles
Hotel located directly on the boulevard but also between the famous beers, which means a lot of noise. Even now, in December, there was noise at night. If the naked one with front sea view, it will probably be less, but you may not be able to sleep because of the noise. The rooms are spacious, well furnished and clean. But noisy. I thought the whole hotel looked depressed, the public areas were small compared to the total number of guests, as was the pool. The dining room was very well decorated, but still provided like a small dining room because the seating space was limited for the total number of guests. The food was varied, both dinner and breakfast. The downside was that you had a thermos of coffee, so no chance for cappuccino or espresso. There was no supply of fresh croissants, but there were fresh waffles and variations of fresh eggs. All the staff were very friendly.
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Google
Date of stay: December 2023
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Traveled solo
Room Tip:Ā Es muy importante a donde esta tu habitacion porque el hotel esta directamente en los Calless de...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rene C wrote a review Jul 2024
1.0 of 5 bubbles
RIU San Francisco hotel in Mallorca runs the business of being overbooked. They charge well and then re-locate guests for the high price to lower-priced other Riu hotels nearby. Good business for Riu. Waiting already the "white-wash" of the Riu Online Reputation manager.
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Date of stay: July 2024
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Traveled with family
Room Tip:Ā Consider booking some other hotel not to be re-located to a cheaper hotel without any refund.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Online Reputation Director, Owner at Hotel Riu San Francisco
Responded Jul 25, 2024
Dear Rene C., Thank you very much for taking the time to provide your valuable feedback from your recent experience. The information provided does not specify with whom the reservation was made. This is a public platform where opinions and experiences are shared without having to provide any proof of the comments shared or full real name, furthermore, we wish to remark that, by no means, this is a platform where formal complaints are placed and assisted. We amiably recommend you place a formal complaint through the department in charge, which will take more effort and time, however, it will be more efficient. Sincerely, Hotel Riu San Francisco Online Reputation Manager
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Muriel R wrote a review Mar 2024
Thionville, France
4.0 of 5 bubbles
Very nice hotel. Very clean, charming and friendly staff. Varied, hearty and good breakfasts and dinners. We had a problem with our room and the change was made without problem. It is better to have a room at the front to avoid the noise of partygoers. Drinks are not included in the price of the meal but the prices are more than fair (1/2 liter rosĆ© and 1/2 bottle of sparkling water ā‚¬11.50)
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Google
Date of stay: March 2024
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled as a couple
Room Tip:Ā 30mn en bus de Palma. Facile dā€™accĆØs
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Heidi wrote a review Jan 2025
Werne, Germany
3.0 of 5 bubbles
We stayed before a cruise before Christmas in diesm hotel.For a RIU house and for a 4 star house we could book it really cheap. Accordingly, our rooms were also oriented. 1 floor with balcony and view to the beer king. The beer king is not exactly well attended in December, but still relatively noisy. The rooms were clean, but despite renovation you can see the age of the hotel.The pool looks great in the hotel photos,but the photographer understood his craft...In December, of course, that was not important. The location is of course very good for German holidaymakers. Some restaurants and some open shops before Christmas. Significantly quieter than in warmer months.The dining room scared us off.Significantly too small. The tables are very close to each other.And the live kitchen mists the whole room with smells.The food selection, however, is good and also tasty. Something for everyone. The service is good and nice!The breakfast we found to be just satisfying.Almost always the same quite narrow selection. Also the quality of the goods offered were only satisfactory.We could not unfortunately book an upgrade to sea view because of the fully booked hotel.Conclusion for us is that price performance is okay.But a 14 day holiday I could not spend here. We know some RIU houses that are recommended.This is not one of them.In front of the hotel is a bus stop for which you can drive to Palma for 2 euros.
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Automatically translated
Date of stay: December 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ā€¦
Marie J asked a question Oct 2017
Sheffield, United Kingdom310 contributions43 helpful votes
Hello is this hotel suitable for a Christmas 5 day break ? traveling 24th 29th December
Answer from Tina B
16 contributions21 helpful votes
Hi yes I would recommend it. Hotel v nice and lots of bars and restaurants close by
Tina B asked a question Jul 2017
16 contributions21 helpful votes
How much does it cost for a taxi from the airport to the hotel?
Answer from Emily M
1 contribution
Itā€™s not too much! Uber and Lyft are readily abIlBle!
WMF wrote a tip Jan 2025
South Burlington, Vermont61 contributions31 helpful votes
5.0 of 5 bubbles
"Great location! Walking to fabulous restaurants and tour pickup area"
Read full review
paulrdcfc wrote a tip Aug 2024
Devon, United Kingdom11 contributions8 helpful votes
4.0 of 5 bubbles
"Busy and fun area but overrun by street sellers. Just ignore them!!"
Read full review
Rene C wrote a tip Jul 2024
1 contribution
1.0 of 5 bubbles
"Consider booking some other hotel not to be re-located to a cheaper hotel without any refund."
Read full review
viddene d wrote a tip Jul 2024
53 contributions11 helpful votes
4.0 of 5 bubbles
"The hotel has no parking, but you can park a few meters from it by the boulevard, for free. It's located in a busy area, be careful. "
Read full review
Kasia S wrote a tip Mar 2023
Gdansk, Poland107 contributions57 helpful votes
5.0 of 5 bubbles
"Thereā€™s no water for dinner (so stupid that itā€™s not even offered for free) but there is at least juice. "
Read full review
Not the right property for you?
There are more places to choose from in the Playa de Palma area.
PRICE RANGE
$95 - $147 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
riu san francisco hotel
LOCATION
SpainBalearic IslandsMajorcaPlaya de Palma
NUMBER OF ROOMS
165
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOTEL RIU SAN FRANCISCO - Updated 2025

Frequently Asked Questions about Hotel Riu San Francisco
Which popular attractions are close to Hotel Riu San Francisco?
Nearby attractions include Bierkƶnig (0.07 miles), Cocktail Island Palma de Mallorca (0.07 miles), and Bamboleo (0.08 miles).
What are some of the property amenities at Hotel Riu San Francisco?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Riu San Francisco?
Top room amenities include a minibar, a flat screen TV, and a desk.
What food & drink options are available at Hotel Riu San Francisco?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hotel Riu San Francisco?
Yes, street parking is available to guests.
What are some restaurants close to Hotel Riu San Francisco?
Conveniently located restaurants include Verbano, Xhaman, and Kanistesa.
Are there opportunities to exercise at Hotel Riu San Francisco?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Which languages are spoken by the staff at Hotel Riu San Francisco?
The staff speaks multiple languages, including English, Spanish, French, and German.
Are there any historical sites close to Hotel Riu San Francisco?
Many travelers enjoy visiting Sa Llotja (6.5 miles), Santuari de Cura (9.7 miles), and Palau de l'Almudaina (6.3 miles).
Does Hotel Riu San Francisco have any great views?
Yes, guests often enjoy the ocean view available here.
Is Hotel Riu San Francisco accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.
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