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Hotel Riu San Francisco

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Traveler (287)
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About

#39 of 84 hotels in Playa de Palma
Location
4.4
Cleanliness
4.5
Service
4.4
Value
4.0
The Adults Only & Half Board Hotel San Francisco opens all year round and is situated in the south of Majorca, in the bay of Playa de Palma, a lively holiday area. The hotel lies directly on the palm tree-lined sea front promenade, which offers an array of services for tourists, with pedestrian areas, shops, bars and restaurants. The RIU Classic Hotels offer comfortable rooms and excellent facilities with great leisure and relaxation facilities, as well as international gastronomy. Enjoy a relaxing holiday - whether alone, with family, partner or friends! The location is ideal due to its proximity to Son Sant Joan Airport PMI (5km), Palma de Mallorca (12km) and invites you to explore the area. The hotel has 165 comfortably furnished rooms and offers many amenities. Relax in the wellness center or get in shape at the gym. 1 outdoor pool. Evening entertainment, live music. For lovers of gastronomy, we offer main restaurants with live cooking stations and 2 bars.
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Property amenities
Street parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Boating
Car hire
Wifi
Pool / beach towels
Adult pool
Outdoor pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Outdoor dining area
Wine / champagne
Poolside bar
Horseback riding
Mini golf
Windsurfing
Evening entertainment
Tennis court offsite
Spa
Massage
Adults only
Currency exchange
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Laundry service
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Room features
Desk
Housekeeping
Interconnected rooms available
Private balcony
Minibar
Cable / satellite TV
Sofa bed
Bath / shower
Safe
Telephone
Wardrobe / closet
Private bathrooms
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Centrally Located
Modern
Languages Spoken
English, French, Spanish, German
Hotel links
Special Offer:10% off Riu Class members
320Reviews25Q+A13Room tips
Traveler rating
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Tracey G wrote a review Dec 2023
2 contributions
Beautiful Hotel..Thank you so much to your lovely bar staff for taking the time to make me an espresso martini even though it was not on your cocktail menu. It was delious. That is perfect customer service.. Please tell your bar staff I will definitely be back for another one or maybe two during our stay.. x
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Online Reputation Manager, Owner at Hotel Riu San Francisco
Responded Dec 20, 2023
Dear Tracey G, We were very happy to receive your review, For us it is an important reward that our guests value us in this way. We would be very pleased if you would repeat your stay in our facilities and, thus, be able to offer you an experience, minimally like the one you recently had. We encourage you to visit us again sooner rather than later!! Yours faithfully, Hotel Riu San Francisco Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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lc74 wrote a review Aug 2022
London, United Kingdom37 contributions109 helpful votes
Hotel's Favorite
We are doing a road trip around the USA and have stayed at various hotels and this was fantastic! It absolutely did what it says! Brilliant location, functional rooms and good service. Everybody raves about the breakfasts. That’s the one thing I disagree with. The queue was long (but max wait 10 mins) and the breakfast was chaotic. However like the hotel it was functional and efficient. If you want a good cost effective hotel in a fantastic location with a good pool and nice rooms this is your hotel!
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Flashpacker_1987 wrote a review Nov 2023
Bexhill-on-Sea, United Kingdom24 contributions7 helpful votes
A nice enough hotel but limited amenities, no access to vending machines (if you’re jet lagged and thirsty in the night) and no staff around at night on reception to request some water. Location was great, breakfasts were superb with lovely staff and the room was ok just a little damp smelling as well as noisy from air con and various other machines around the hotel at night.
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Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Online Reputation Manager, Owner at Hotel Riu San Francisco
Responded Nov 21, 2023
Dear Flashpacker_1987, Thank you for your valuable feedback. As our goal is to deliver the best service, it is disheartening to read that we fell short of your expectations in some aspects. We are constantly looking for ways to improve our service therefore we are grateful for the feedback and we forwarded them to the responsible department for an adequate follow up. We hope you will consider giving us another chance to provide you with the excellent hospitality and comfortable accommodations which we are known for. Kind regards, Hotel Riu San Francisco Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Judith M wrote a review Sep 2023
4 contributions1 helpful vote
Lovely Hotel as our base to get around San Francisco, close to Pier 39 for lots of attractions and a bite to eat in the evening. Staff were friendly, rooms were clean and the Breakfast was amazing. Don't be put off by the que for breakfast, it moves very fast.
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from RIU Hotels and Resorts, Owner at Hotel Riu San Francisco
Responded Sep 8, 2023
Dear Judith M, We would like to thank you for taking the time to share with us your comments and your experience during your last visit to our facilities, as they are very important for us to continue creating experiences for our guests. We hope to see you again soon in one of our facilities enjoying your holiday. We hope to have you soon in this, your home. Yours faithfully, Hotel Riu San Francisco Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Maryna B wrote a review Jul 2023
Poznan, Poland2 contributions
Great vacation:) Nice hotel, delicious food, very friendly and always smiling staff:) We especially liked Señor Pedro at the reception:) I want to thank him for his charming smile, warm welcome and room with a sea view. I recommend this hotel!5
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from RIU Hotels and Resorts, Owner at Hotel Riu San Francisco
Responded Aug 4, 2023
Dear Maryna B, Thank you for taking the time to review your time at the Hotel Riu San Francisco and for the good score. We are thrilled you had an overall enjoyable stay! It was our pleasure to take care of you during your stay and we hope to see you again here at our hotel. Our very best, Hotel Riu San Francisco Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Donna P wrote a review Jul 2023
4 contributions2 helpful votes
Wonderful clean hotel right next to all the attractions. Free breakfast was amazing. Perfect for a four night stay. As we stayed in November we did not get to use the pool, but it was still open. Would definitely stay here again.
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Date of stay: November 2022
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from RIU Hotels and Resorts, Owner at Hotel Riu San Francisco
Responded Aug 4, 2023
Dear Donna P, Thank you so much for your review! It was a pleasure to have you with us. We are happy to know how much you enjoyed your stay. It is our hope to be able to welcome you back for many stays to come! Best wishes, Hotel Riu San Francisco Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Chelle U wrote a review Apr 2023
27 contributions7 helpful votes
great location comfortable beds, nice pool, excellent employees, clean. Zero complaints. Close to everything. Loved it walking distance to many main attractions and ubers in and out of the driveway all the time. 40 minutes from airport.
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Date of stay: April 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from RIU Hotels and Resorts, Owner at Hotel Riu San Francisco
Responded Apr 28, 2023
Dear chelleu2016, Thank you for your comment, We are happy to hear that you left with such a good feeling about our facilities and we are very pleased that you appreciated our work so positively. For our part, we hope that you will visit us again soon, so that we can offer you a 100% wonderful experience. Yours faithfully, Hotel Riu San Francisco Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rona T wrote a review Apr 2023
Kirkcaldy, United Kingdom52 contributions47 helpful votes
Very disappointed we booked your hotel as an Adult only and had my son not phoned you the day before to be told you were overbooked and we were moved to the Rui Bravo. Although the hotel was excellent it was a family hotel and as we booked Adult only extremely disappointed with the service of your hotel.
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Date of stay: April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from RIU Hotels and Resorts, Owner at Hotel Riu San Francisco
Responded Apr 14, 2023
Dear ronat930, Thank you very much for taking the time to share your comments with us. We are sorry to read that we did not get everything right. Please accept our apologies. We will be following this up further, as it is our hope you will consider a future visit, in order to experience the level of hospitality that is typical of our hotels. Warmest Greetings, Hotel Riu San Francisco Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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iam_intrigued wrote a review Mar 2023
Minneapolis, Minnesota150 contributions86 helpful votes
This was our first trip to San Francisco and we weren’t sure where to stay. We chose this one since it was close to fisherman’s wharf. It turned out to be a good location. Besides the location, it had other things going for it too. The beds were really comfortable and the breakfast that was included was great and they really knew how to get people seated fast. Finally, the bartender was professional but friendly and helped us enjoy our stay.
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Date of stay: February 2023
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from RIU Hotels and Resorts, Owner at Hotel Riu San Francisco
Responded Mar 27, 2023
Dear I am Intrigued, Thank you for such a fantastic review! We are so pleased to read you loved it and you had a great time. We cannot wait to host you again, your comments will be forwarded to our lovely staff, who will be very happy to learn their efforts paid off. Looking forward to welcoming you again. Loving Regards! Hotel Riu San Francisco Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kasia S wrote a review Mar 2023
Gdansk, Poland109 contributions56 helpful votes
I had read in previous reviews about (a) the noise and partying and (b) the lack of water during dinner service. (A) I visited in March 2023 so there was no partying going on. The balcony and rooms are pretty noise resistant so even so, I did not hear much noise coming from the streets or beach walkways. (B) It is true that there is no water even offered during dinner service. However, there is juice offered at the main island where you grab salads, cheese, devilled eggs, etc., so don’t worry. The first night I had blueberry smoothie juice, second was mango and the third was tomato. All were delicious. Breakfast comes with all sorts of beverage options included. The buffet for both was amazing but dinner really blew me away. All three nights had a different main dish “wow” meal. Was super happy and excited when dinner came around. Well done, Riu! Stayed in the ocean front room, #313. Amazing sunset views. Very clean bathroom. Refrigerator chilled the wines perfectly. I requested a higher floor, bummed they didn’t accommodate that, even though it looked like there was availability.
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Date of stay: February 2023
Value
Location
Service
Trip type: Traveled solo
Room Tip: There’s no water for dinner (so stupid that it’s not even offered for free) but there is at least...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$165 - $258 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
riu san francisco hotel
LOCATION
SpainBalearic IslandsMajorcaPlaya de Palma
NUMBER OF ROOMS
165
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOTEL RIU SAN FRANCISCO - Prices & Reviews (Playa de Palma, Spain)

Frequently Asked Questions about Hotel Riu San Francisco
Which popular attractions are close to Hotel Riu San Francisco?
Nearby attractions include Iglesia La Porciuncula (la Iglesia de Cristal) (0.3 miles), Bierkönig (0.09 miles), and Bamboleo (0.07 miles).
What are some of the property amenities at Hotel Riu San Francisco?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Riu San Francisco?
Top room amenities include a minibar, a flat screen TV, and a desk.
What food & drink options are available at Hotel Riu San Francisco?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hotel Riu San Francisco?
Yes, street parking is available to guests.
What are some restaurants close to Hotel Riu San Francisco?
Conveniently located restaurants include VERBANO, Chalet Siena, and Kanistesa.
Are there opportunities to exercise at Hotel Riu San Francisco?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Which languages are spoken by the staff at Hotel Riu San Francisco?
The staff speaks multiple languages, including English, Spanish, French, and German.
Are there any historical sites close to Hotel Riu San Francisco?
Many travelers enjoy visiting Santuari de Cura (9.2 miles), Sa Llotja (6.5 miles), and Palau de l'Almudaina (6.3 miles).
Does Hotel Riu San Francisco have any great views?
Yes, guests often enjoy the ocean view available here.
Is Hotel Riu San Francisco accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.