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C/ Padre Bartolome Salva, 15, 07610 Playa de Palma, Majorca Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 06/18/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Riu Playa Park
Updated 06/18/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#47 of 84 hotels in Playa de Palma
Location
Cleanliness
Service
Value
The 0'0 All Inclusive Hotel Riu Playa Park is situated in the south of Majorca, in the bay of Playa de Palma, a lively holiday area with many other hotels, entertainment and shops. The 4.5 km-long beach of fine sand is about 350 m away from the hotel. The RIU Classic Hotels offer comfortable rooms and excellent facilities with great leisure and relaxation facilities, as well as international gastronomy. Enjoy a relaxing holiday - whether alone, with family, partner or friends! The location is ideal because of its proximity to Son Sant Joan Airport (PMI) (5 km) and Palma (12 km) and invites you to explore the area. The hotel has 475 comfortably furnished rooms with free WiFi and offers many amenities. Get in shape at the gym or relax in our 3 outdoor pools, 1 of them with swim-up bar. Evening entertainment and various water sports available on the beach. For lovers of gastronomy, live cooking stations and themed buffets at our main restaurant, as well as a themed restaurant serving different types of cuisine; 2 bars and a grill. This hotel's all-inclusive service is subject to the restrictions of Decree Law 1/2020, of 17 January, against excess tourism for the improvement of quality in tourist areas (BOIB No. 10 of 23 January 2020).
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Property amenities
Free internet
Pool
Bar / lounge
Entertainment staff
Evening entertainment
Car hire
Baggage storage
Concierge
Internet
Indoor pool
Outdoor pool
Restaurant
Breakfast buffet
Poolside bar
Currency exchange
Sun umbrellas
24-hour front desk
Laundry service
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Room features
Safe
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English, Spanish, German
Hotel links
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151Reviews29Q+A9Room tips
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Ania_Zosia_N wrote a review Sep 2021
2 contributions
This hotel is located not far from the beach, approximately 5 minutes walk. There is a supermarket close by and, unfortunately, Bierkonig & Bamboleo pubs. Still, you don't hear much noise. There are over 400 rooms in the hotel and it's too much. The swimming pools are too small for so many guests, sunbeds are very close to each other. There is not enough space to move around and the photos make it look like everything is bigger. Still, the lobby and lobby bar are spacious. Standard room is big enough, but I suggest getting a bigger one if you are a family. The decor is new,modern and quite nice. Everything is clean and well furbished. The bathroom is also up to standard, but in a 4 star hotel I would expect something more than an ordinary shower gel. There was no shampoo, no conditioner etc. Rooms are cleaned daily. There are 2 restaurants: main and themed. Main restaurant is very big and there is enough place to eat. Food was good, very tasty and varied. As for themed restaurant "Spices" it's Spanich, Mexican and Asian cuisine. Also very nice, but Asian is the weakest one. Non alcoholic drinks are a DISASTER!!! All you get is a water that tastes of chlorine, artificial juices (awful) and sodas. There is no fresh orange juice for breakfast (or any other time) despite Mallorca having their own orange groves. Coffee was ok, but I've drank better - make sure you order it at the bar, not from the cofee machine (undrinkable). There are no non-alcoholic coctails available. As for the alcohol, I will say the same thing as other people - DO NOT CALL IT ALL INCLUSIVE WHEN YOU CAN'T SERVE ALCOHOL. This is a full board hotel and you should change it. What's more, the prices of alcohol are moderate-high. Entertainment - there is only one employee who runs all of the entertainment. And unfortunately, it shows. I have no complaints regarding his work, he did his best, but there should be someone else to do it with him. Side note, there aren't any entertainment for kids (no kids pool or playground as well). Service - all was well. They are nice, competent, friendly. If you really want to relax and see more than bars at the beach, choose a hotel in a less populated area. Still, if you want to go sightseeing, you are close to Palma de Mallorce and access to the island is easy. All in all, I enjoyed myself, but would not come back to this hotel. It's not bad, it's average.
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Date of stay: August 2021
Rooms
Location
Service
Room Tip: For families of at leat 3 persons, get a bigger room
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Response from RIU Hotels and Resorts, Owner at Hotel Riu Playa Park
Responded 2 weeks ago
Dear Ania_Zosia_N, Many thanks for sharing your valuable review. It is great to hear you appreciated your room´s comfort and cleanliness, the hotel´s beautiful, modern decoration and the accommodating and attentive service of our staff members. On the other hand, it's unfortunate to learn that you weren't completely satisfied with your recent experience as our aim is to make our guests feel at home from the moment they step into our resort. Please note that the current lack of amenities is because of our strict anti-covid-19 protocols, which has been implemented to safeguard our guests and employees. We would have liked to have been informed about your wishes during your stay as many of the mentioned amenities are available to customers at our reception. We are also very sorry to hear your disappointment regarding the drinks during your stay with us. We indicate on all our booking channels, what is included in our All-Inclusive program - taking into account Regulation 1/202 to improve quality in tourist areas Balearic Islands Government Official Gazette BOIB No. 10 of 23 January 2020. We regret the misinformation and we are looking forward to having the opportunity to better serve you in the future. We remain with warm regards, Hotel Riu Playa Park Online Reputation Manager
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james wrote a review Jul 2021
Northampton, United Kingdom2 contributions1 helpful vote
The 0'0 All Inclusive* is very misleading. Full board would be a better description. Alcohol drinks are not included in the all inclusive price and must be purchased separately which is in line with local laws which I understand where introduced during 2020? Any alcohol purchased is added to your room, fortunately I requested a bill updated from reception after 5 days and was a little surprised to find a € 300 bar bill? Please beware. Overall the hotel is very good. I would prefer a room closer to the lifts as the furthest rooms are quite a walk. COVID rules are very good but I felt the staff in the dinning rooms were stretched at the busier times. For an hotel of this caliber more staff should be in place to assist at the busier times. There are just enough sun beds but I would question the cleanness of them throughout the day and if they are being cleaned after use or at the end of each day? You also need to be an early riser to get a decent spot as beds are reserve with towels? All staff are very friendly and welcoming. Over all a great stay at this hotel.
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Date of stay: June 2021Trip type: Traveled as a couple
Room Tip: Be mindful of the bar bill from the onset
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1 Helpful vote
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FreqTraveller T wrote a review May 2021
Brussels, Belgium9 contributions5 helpful votes
Although TUI belgium’s definition of All Inclusive is clear on their own website (‘all food and drinks for free...’) they are selling this hotel as all inclusive while it isn’t: not a single alcoholic beverage is included in this package. This while on Riu.com and Booking.com you are immediately made clear that this now is a ‘0,0 All inclusive’ hotel. On top of that at check in we had to pay 46,2€ tourist tax. Again where Booking.com and Riu clearly state the cost of this, no amount is even mentioned on TUI.be. A disgrace! The RIU Playa Park is a modern, nicely designed hotel although the rooms are a bit ‘clinical’ for my taste. But clean they sure are! Covid rules are well adhered to. The staff is super friendly. The food is good (all meals in buffet style). We stayed here shortly after reopening the island so at first is was very quiet. At the end of the week the hotel was getting pretty full already though. I totally understand that local authorities decided it is not allowed for hotels in this area to offer all inclusive anymore! The mega-bars just a few minutes walk away from the hotel attract young and (very) drunk customers who tend to forget there are still masks to be worn nearly everywhere among others. All these huge bars were still closed for now but even then we already saw a few bad examples... We enjoyed the hotel but would never return being afraid that a good night sleep is simply not possible in this neighborhood in ‘normal’ times. I was a bit disappointed that the manager was not even willing to hear about the problem we had at booking through TUI. I agree it is not her fault but in the end she should have realized that my review was not going to be fantastic; this was not worth the money because we did not get what we paid for. Please talk to TUI!
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Date of stay: May 2021
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Sleep Quality
Room Tip: If you want to have sunshine on your balcony ask for a room above the ‘Swim up’ rooms.
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1 Helpful vote
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Response from RIU Hotels and Resorts, Owner at Hotel Riu Playa Park
Responded May 21, 2021
Dear Guest, Thank you for taking the time to send your feedback following your recent stay with us. We are glad to see that the staff that you encountered were pleasant and friendly, and that you enjoyed our passionately prepared gastronomy. Furthermore, it is good to hear that our newly built hotel fulfilled your expectations. On the other hand, we are sorry to hear that you probably were not informed. We always comply with the local laws, and as you described correctly the offered All Inclusive program, takes into account Regulation 1/202 against tourism excesses to improve quality in tourist areas (Balearic Official Gazette BOIB No. 10 of 23 January 2020). As you have not directly booked through us, we recommend you to contact your travel agency for further questions in regards to your booking. Despite this inconvenience, we hope to welcome you to one of our worldwide available hotels. With our best wishes we remain, Hotel Riu Playa Park Online Reputation Manager
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Barry C wrote a review Apr 2021
Berlin, Germany163 contributions80 helpful votes
In corona times, this was one of the first hotels to open in 2021 (and all new hotel). It is located Schinkenstrasse, but there was no nois at all. Very empty as the whole area when I arrived. But now there should be more people. The only negative was, I booked all inclusive without alcohol. But I think at current time there are no party hotels open. There is even a doctor in the hotel every day for Corona testing (they speak german), for those who need it to fly back to Germany, I payed 30.
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Date of stay: March 2021
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Room Tip: 4010 I had
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2 Helpful votes
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Niall W wrote a review Jul 2020
Aberdeen, United Kingdom2 contributions2 helpful votes
All beds are ‘reserved’ at 8am with hotel towels never to be used the whole day. The pool area has a population of less than 50% all day as beds lie empty for the duration. The lifeguards are unwilling to do anything and the manager at reception said there was nothing he could do. I showed him a copy of their own hotel policy that states “we request our esteemed guests do not reserve sun loungers with clothes or other items. Hotel staff may remove these items if needed.” He still said he couldn’t do anything. The hotel needs to stamp out this practice of bed reservation. It’s entirely counter productive. Day in the room for me I guess! What a nonsense.
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Date of stay: July 2020Trip type: Traveled on business
2 Helpful votes
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Response from Riu Hotels and Resorts, Owner at Hotel Riu Playa Park
Responded Jul 30, 2020
Dear Guest, Thank you for sharing you concerns with us. We are very surprised by your words as according to our policy, we do not allow sunbeds to be reserved at the pool and usually we do our best to deal with this unfair practice. Authorized staff collect any towels left behind by hotel guests during the night or early morning, so that fair access to sun loungers is provided. We are also using a towel card system, in order to keep check of the towels and minimize this practice. We are sorry to learn that not every guest complies with this rule. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. Thank you again for your feedback and hope to host you someday again! With our best wishes we remain, Hotel Riu Playa Park Online Reputation Manager
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PRICE RANGE
$166 - $347 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
riu playa park hotel, riu playa park de palma
LOCATION
SpainBalearic IslandsMajorcaPlaya de Palma
NUMBER OF ROOMS
475
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Frequently Asked Questions about Hotel Riu Playa Park
Which popular attractions are close to Hotel Riu Playa Park?
Nearby attractions include Iglesia La Porciuncula (la Iglesia de Cristal) (0.07 miles), Tirolinas Go! (0.07 miles), and Bierkönig (0.1 miles).
What are some of the property amenities at Hotel Riu Playa Park?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
What food & drink options are available at Hotel Riu Playa Park?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
What are some restaurants close to Hotel Riu Playa Park?
Conveniently located restaurants include Emege, Chalet Siena, and Little Italy.
Are there opportunities to exercise at Hotel Riu Playa Park?
Yes, guests have access to an indoor pool during their stay.
Which languages are spoken by the staff at Hotel Riu Playa Park?
The staff speaks multiple languages, including English, Spanish, and German.
Are there any historical sites close to Hotel Riu Playa Park?
Many travelers enjoy visiting Santuari de Cura (9.0 miles), Sa Llotja (6.6 miles), and Palau de l'Almudaina (6.4 miles).