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Hotel Riu Playa Park

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Hotel Riu Playa Park
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255 Reviews from our TripAdvisor Community

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Showing 41: English reviews
Oswestry, United Kingdom
Reviewed October 23, 2016

i cant believe I'm writing a review on trip advisor but here goes.i well remember my first riu hotel experience booked with thomsons.this was some years ago and based on that have only used riu hotels since.every holiday at my chosen property has been an absolute pleasure returning several times to the favourites, have also introduced friends having no qualms...

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Helpful?
Thank P5214ONhelen
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Playa Park, responded to this review

Dear guest, Many thanks for sharing your experience with us. We appreciate the opportunity to respond. As a service minded hotel chain, it is disappointing to hear that you encountered inconveniences in our property as mentioned in your review and that it caused your holiday to be less enjoyable. We are deeply disappointed to find that our team did not...

London, United Kingdom
Reviewed August 19, 2016

We booked to stay here last minute and were pleased to find an all inclusive hotel wth family rooms at short notice. We arrived late in the evening to be greeted by reception, check in was swift and easy. Lifts in the hotel are terribly old, doors slamming closed on anyone entering/exiting and very slow. We stayed on the 4th...

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Helpful?
1Thank Joanne B
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Playa Park, responded to this review

Dear guest, We would like to thank you for choosing RIU Hotels and Resorts for your holidays and for taking the time to give us your constructive and valued feedback. We appreciate your positive comments about the entertainment program for children. Our team works hard to make sure the kids have a wonderful time. Regarding the food, we would like...

London, United Kingdom
Reviewed August 8, 2016

While we didn't expect too much from our last minute booking, we were also didn't receive anything more than we had hoped for. It was exactly as the other trip advisor reviews had said, simple, basic, no aircon, no wifi and full of German, young, male partying tourists. While the staff were very friendly and we were only a short...

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Helpful?
Thank Sarahlouisepearson
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Playa Park, responded to this review

Dear guest, Thank you very much for taking the time to write a comment about your stay. We regret that you could not enjoy your holiday as much as you expected. First of all we would like to apologize that you did not feel comfortable with the location of our hotel. On our website you can find all official information...

Reviewed July 18, 2016 via mobile

This hotel is packed with youth, that come to this place with one goal : partying! Do not expect a nice relaxing vacation. Music and yelling until 4 am. So either go with the flow or find a less touristic location. Plus: friendly staff.

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Helpful?
Thank Wouter D
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Playa Park, responded to this review

Dear guest, Thank you very much for choosing our resort and for taking the time to write a comment about your stay. We regret that your stay at our hotel did not live up to your expectations. We fully understand your disappointment about the noise and behaviour of other guests. We can assure you that we do everything in our...

Epsom, United Kingdom
Reviewed April 16, 2016

Not bad for a short stay, couple of nights maximum. The hotel is very dated, needs a revamp. The staff were lovely, very friendly and helpful. The food is of a reasonable quality, not a huge variety of choice. Go to the second dinner sitting, the earlier one is very busy. Pool towels would be useful!

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Helpful?
1Thank jologo
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Playa Park, responded to this review

Dear guest, Thank you for sharing your constructive review. We appreciate your positive comments about our staff. Regarding the food and the pool towels, we will share your comments with management. We always welcome feedback from our customers, since it gives us the opportunity to make appropriate improvements and changes where necessary. We hope to see you again in RIU...

Reviewed November 3, 2015 via mobile

Hotel Riu Playa Park is a very basic hotel en low level of comfort. It's okay if you're not hole the time in the hotel. Food is ok and so is service The animation for the kids was ok but there was nothing that really shines.

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Helpful?
Thank Joeri I
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Playa Park, responded to this review

Dear guest, Thank you for sharing your review. We are sorry to read that the hotel did not live up to your expectations. We work hard to make our guests happy during their stay and to offer the best quality service. It’s a shame you did not feel that way. We would be delighted if you would honor us with...

Hampshire
Reviewed October 10, 2015 via mobile

The bad points:- the hotel needs a revamp, there is NO air con just a fan, old rusty radiator, inadequate lighting in bathroom, Germans leaving towels on sun loungers at 8am not returning till 2pm, some reserving two to three loungers around the pool, The good points the food and the choice is very good plus loads of it, Would...

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Helpful?
1Thank fulhamfcboys
Stockholm, Sweden
Reviewed October 5, 2015

Stay away from booking this hotel unless you want to sleep on the street. June 11th I booked this hotel for 5 nights over Christmas. I booked directly on their website in English. I booked the hotel first and immediately after I booked the flights. Not because we were under the illusion that this was a fantastic hotel . From...

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1Thank Bettestep
Copenhagen, Denmark
Reviewed September 15, 2015

We have been to Mallorca before and the budget for holiday this year was matching this place's rate: around 1200 euros, 7 nights, all inclusive. But there was a catch and we never thought about it because we have tried 3-stars hotels but we were not dissapointed let's say... When we entered the building I could immediately sense a strong...

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Helpful?
6Thank TheOneWithTheBlaBla
Leeds, United Kingdom
Reviewed August 19, 2015

We booked this hotel 2 weeks before arriving on the 12th August for 5 nights (we are 3 women; aged 20, 40 and 45) and thought surely it couldn’t be as bad as the reviews, how wrong we were. I'll start by saying that this hotel is located at the top of the street on the main party strip for...

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Helpful?
2Thank jmhx
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
About the property
  • Wheelchair access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Laundry Service
Official Description (provided by the hotel)
* Located in Playa de Palma * 9-storey building * 14,000 m2 garden * 350 m from the beach * 12 km from the centre of Palma * 100 m from various shops * 5 km from the airport * 300 m from a bus stop * Credit cards accepted: MasterCard, Amex, Visa, Diners ... more   less 

Additional Information about Hotel Riu Playa Park

Address: Calle Pare Bartomeu Salva 15 | Playa de Palma - Mallorca, 07610 Playa de Palma, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Playa de Palma
Price Range: $100 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Riu Playa Park 3*
Number of rooms: 362
Reservation Options:
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Also Known As:
Riu Playa Park Hotel
Riu Playa Park De Palma
Hotel Riu Playa Park Playa De Palma, Majorca
Hotel Style:
#5 Top resorts Hotel in Playa de Palma
#34 On the Beach Hotel in Playa de Palma
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Riu Playa Park staff and other travelers.
4 questions
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Questions? Get answers from Hotel Riu Playa Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“High floor try to avoid to avoid public areas especially at night because of noise”
 of 5 bubbles P5214ONhelen, Oct 23, 2016 | Read review
“Remember a beach towel!”
 of 5 bubbles jologo, Apr 16, 2016 | Read review
“Simply choose any other room, from any other hotel”
 of 5 bubbles TheOneWithTheBlaBla, Sep 15, 2015 | Read review
“Avoid unless you are German.”
 of 5 bubbles jmhx, Aug 19, 2015 | Read review
“High floors that dont overlook the bar area”
 of 5 bubbles trudic216, Jun 24, 2013 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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