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Grupotel Orient

Traveler (143)
Room & Suite (21)
Pool & Beach (20)
About
Location
Cleanliness
Service
Value
Located in a quite area only 500 mts. Away from the spectacular Playa de Palma beach. Rooms: Bathroom. Hair dryer Heating/ air-conditioning. Sat-TV. Safety Deposit Box. Balcony. Sport & Leisure: Swimming pool with children's pool. Heated indoor swimming pool. Jacuzzi. Table tennis. Billiard table. Children's playground. Live music at evening . Gastronomy: Warm & cold breakfast and dinner buffet. Show cooking. Restaurant with breakfast, lunch and dinner service. Lounge & Pool Bar with terrace and snack service. Services: Babysitting service. Medical services. Car rental. Internet. Children entertainment in July and August.
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Property amenities
Restaurant
Pool
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Airport Transportation
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Paid Internet
Public Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Non-Smoking Rooms
Good to know
HOTEL STYLE
Family
Mid-range
HOTEL CLASS
Location
Full view
68Somewhat walkable
Grade: 68 out of 100
129Restaurantswithin 0.75 miles
23Attractionswithin 0.75 miles
Reviews & more
172Reviews
173Photos
17Q+A
4Room tips
Traveler rating
  • 39
  • 68
  • 42
  • 13
  • 10
Time of year
Traveler type
Language
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Popular mentions
The room was clean, the bathroom was smart. The beds were too hard and the pillows not very comfortable. The air con was good and easy to use. The breakfast options were adequate, though the coffee was disappointing. Dinner was on the whole poor, the hot options on the whole
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Response from DirOrient, Director General at Grupotel Orient
Responded Oct 5, 2018
Dear guest, Thank your for sharing your opinion in trip advisor, and although it seems you enjoyed some facilities and services, we are very sorry we couldn’t fulfill your high expectations. It would be a pleasure receiving you, if you decide to return in the future. The management
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From the moment we arrived til the time we checked all the staff were welcoming, friendly and helpful. We could not have asked for more. This includes the reception staff, ladies who serviced the rooms, restaurant and bar staff. The location of the hotel is just as we wanted,
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Response from DirOrient, Director General at Grupotel Orient
Responded Oct 5, 2018
Dear guest, First of all, we would like to thank for your kind words regarding our staff and facilities. Concerning the non positive points; we always try to satisfy all of our customers, so we are very sorry we couldn’t fulfil your expectations with the room and the restaurant. We hope, one day you change your intention and decide to visit us again, it would be a pleasure for us try to make your stay as pleasant as you would expect, you may be surprised with the possibility of a room with another location (in a corner of the building) that might be to your liking. Your Grupotel Orient Team
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We had a wonderful experience at Groupotel Orient. The staff is very accomodating, nice and helpful, going the extra mile to give us the best tips and advice. We were a bit worried about the hotel being a bit toofar from the beach but it is actually just a 5 min walk and then
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Response from DirOrient, Director General at Grupotel Orient
Responded Sep 8, 2018
Dear guest, Thank you for sharing your experience and for your words to our staff, food and live music (we are delighted, you could enjoy it every night from your room). It was really a pleasure serving you during your stay and make your holidays as pleasant as possible. We would like to see you again in the future. Your Grupotel Orient Team
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This hotel has a great restaurant and is kept very neat and tidy. The rooms are comfortable and fresh. It’s pity that some guests make a lot af noise coming back to the hotel in the middle of the night. You’re supposed to get a good nice rest when you’re on holiday. Not everyone
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Response from DirOrient, Director General at Grupotel Orient
Responded Sep 8, 2018
Dear guest, We would like to thank you for sharing your experience in Trip Advisor and are really happy you enjoyed your holidays and had a great time. It was a pleasure having you with us and are very sorry for the inconveniences with the noise of some customers. We hope to have the opportunity to receive you again in the future Your Grupotel Orient Team
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Would never go back just had a week there with my husband daughter and 2 grandchildren 12 and 10 the hotel was overrun with screaming drunk Germans taking over the pool with ball throwing and splashing .Hotel clean and staff nice except Michel in dining room who never smiled and
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Response from DirOrient, Director General at Grupotel Orient
Responded Aug 27, 2018
Dear guest, First of all, we would like to thank for your kind words regarding our cleanliness and our staff, it was a pleasure for all of us, having you with us and try to make your holidays as pleasant as possible. We always try to satisfy all of our guests and are very sorry, we couldn’t fulfill your high expectations (expecially with the entertainment), please accept our apologies also for the situation at the restaurant, we think, it must have been a misunderstanding. If one day in the future, you decide to change your mind and return (maybe, in other holidays period, with lower youth clientel), It will be a pleasure for all of us serving you and try to change your mind about us. The management
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Album Categories
All photosTravelerRoom & SuitePool & BeachDining Business Center & Event Rooms
Doppelzimmer mit Meerblick
vanuit onze kamer
room
Photo provided by managementGrupotel Orient
HABITACIÓN
dal settimo piano
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Dear Madam, Thank you for your question, the price for the safe is 1.5€ per day and/or 9€ per week. It will be a pleasure for all of us receiving you in August. Your Grupotel Orient Team
1 vote
Dear Madam, Thank you for your message and for choosing us as your holidays destination next summer. Relative to your question, I suppose you ask for tourist taxes, which are 3.30€ per person per day, 29.70€ per person for 9 days. Kind regards, Your Grupotel Orient Team
1 vote
Dear guest, Thank you very much for your question, each hotel has its own dress code, based mainly on the type of client and the location of the hotel. For example, in summer we have many young people and we are in a much warmer area than in the north of the island, that is why we are more permissive in summer, however during the rest of the season, our clientele requires us to be stricter and so we try. Thank you very much for your understanding. Your Grupotel Team
0 votes
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Dear Simon, Thank you for your question, in this area of Mallorca, the summer is very hot and we understand that long clothes are sometimes annoying, for this reason in summer, we only require not assisting with bathing suit or sports pants to the dinner. Shorts and bermuda are allowed. T-shirts are accepted except basketball shirts type. Your Grupotel Orient Team
0 votes
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Can we use the facilities of the Taurus Park hotel?
Dear guest, Thank you for contacting us, in relation to your question; facilities of Taurus Park are also available for Grupotel Orient customers. We hope to welcome you soon in our hotel. Kind regards, Your Grupotel Orient Team
0 votes
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1234
"View on pool"
"Slanted balocnies and views of dump sites avoid"
"The higher the better and best is not to take the pool side."
"Rooms facing backspace are quieter, but than you don't have maritime view"
PRICE RANGE
$90 - $185 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grupotel orient hotel playa de palmagrupotel orient playa de palma
LOCATION
SpainBalearic IslandsMajorcaPlaya de Palma
NUMBER OF ROOMS
272
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