Hotel Pure Salt Garonda
741 reviews
#10 of 84 Hotels in Playa de Palma
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Mar Negra 2, 07610 Playa de Palma, Majorca Spain
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$187
Free cancellation until 05/29/21
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About
#10 of 84 hotels in Playa de Palma
Location
Cleanliness
Service
Value
Travelers' Choice
This recently refurbished adults only establishment right on the beach near the city of Palma captures the essence of the urban beach concept. Pure Salt Garonda is known for its friendly professional service, with our guest manager always available to help you rent high-end cars, reserve starred restaurants, organise visits to the most discerning wineries or take care of all your golf reservations. Let us prepare you that special bath in your room with an innovative designed inspired in the nature of Mallorca, where you will be able to relax and enjoy the views of the Mediterranean Sea. Enjoy a relaxing moment reading a book in our hotel garden, dine in style at our Spanish tapas restaurant by the sea, enjoy a spa treatment with products by well-known brand Natura Bissé or sunbathe at the exclusive beach club The Eight, located right in front of the hotel.
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Full view
Property amenities
Street parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Airport transportation
Conference facilities
Wifi
Hot tub
Adult pool
Indoor pool
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast buffet
Poolside bar
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Massage
Baggage storage
Concierge
Currency exchange
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Ocean View
Languages Spoken
Spanish, German
Location
Full view
82Good for walkers
Grade: 82 out of 100
48Restaurantswithin 0.3 miles
5Attractionswithin 0.3 miles
Contact
Mar Negra 2, 07610 Playa de Palma, Majorca Spain
Name/address in local language
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We were very disappointed by our stay in this hotel, which for us is not offering 5* services. We had several small issues: our shower was flooding the whole bathroom every time we took a shower. We mentioned it to the reception (the lady wasn’t very nice- she didn’t seem to care/ didn’t apologize NOTHING) and nothing happened, we had this issue for the whole stay. It was dangerous. Once we came back to the room from breakfast and the housekeeper just started to clean our room. We had to wait outside. When we went to the swimming pool, no more towels available we had to go and collect them from the reception. Wifi wasn’t working properly all the time. Breakfast very disappointing and having to book a time to go was not very convenient when we are on holidays (but this would be because of COVID procedures so we can understand). The spa is nice. Staff from breakfast were really nice and friendly. View from the rooftop is amazing. We would not recommend this hotel that is not a good value for money to us.…
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Date of stay: August 2020Trip type: Traveled as a couple
Helpful
Response from Roberta Atzori, Marketing at Hotel Pure Salt Garonda
Responded Aug 19, 2020
Dear Vanessa, Thank you for taking your time to comment about different areas of our services. We regret that in so many of them, we have let you down. We wish to apologize for not having managed the incident with the shower more efficiently, a room move should have been offered, since our technician could not fix it. It is construction error and must be remedied professionally. Please accept our apologies. With regard to the time of cleaning of your room, we do this service from 9 to 15 o'clock, however if you tell the Reception any kind of preference, the housekeeping team adapt this time for you. On a more positive note we are happy to learn that you liked the beautiful view from our 6th floor terrace and truly appreciate your kind comments about our spa and breakfast team. We remain at your full disposa and regret that we won't be seeing you returning, Best regards, Barbara Surinova Manager
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Good staff, lovely room and view - see pic. Location nice and the pool area was great in that you can always find a chair. Getting to grips with COVID but they’re getting there which is good. Front desk very responsive to everything
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Date of stay: August 2020Trip type: Traveled as a couple
1 Helpful vote
Helpful
Response from Roberta Atzori, Marketing at Hotel Pure Salt Garonda
Responded Aug 10, 2020
Dear SRudders, First of all we wish to thank you once again for having chosen us for such a special ocassion, we are proud to be part of your memories you will probably treasure for a lifetime. We are happy that even with the occasional hiccups due to the covid mesaures, we were able to create a nice holiday for you. Your kind feedback about our Reception team is highly appreciated. It would be a pleasure to see you returning anytime in the future. We remain at your full disposal. Best regards and Hasta pronto! Barbara Surinova Manager
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+1
We picked Garonda for our “babymoon” - the last holiday for two before the baby arrives. I was 6 months pregnant then. Couldn’t have made a better decision! It was the perfect holiday from all perspectives! The room was excellent with the sea views and the whirlpool bath: we spent most of the days chilling on the balcony/terrace which had its own deckchairs. Cleaning was very good, the bed was huge and comfortable. We requested extra pillows to prop my growing belly which were brought in right away. We upgraded to half board upon check in, which was the best decision considering how fussy I was about the food in general. The evening meals looked exquisite and tasted great! Michelin-star look! The hotel also had live music several times when we dined. On that beach, we struggled to find anywhere else to eat which would beat the food at Garonda’s main restaurant. The pools on the top and ground floor are not heated so were quite cold to my liking but the sea in September was lovely! Staff were all great and my sincerest thanks goes to Vanessa, the guest manager, for going out of her way to make our stay as pleasant as possible. People like Vanessa belong in hospitality industry - she was just wonderful!! I gave her a hug when we arrived although we just met !:) The restaurant staff was brilliant too and I wish I remembered names now, because they are lovely, so helpful and such hard workers! The hotel is located in the German area on Palma so lots of German food and music around. There are buskers singing on the beach in the evening and there is a little market with souvenirs etc. Note for the staff : our baby Rosie was born at the start of January. Thank you so much for making our first holiday of 3 (with Rosie in my belly) such a wonderful holiday !…
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Date of stay: September 2019Trip type: Traveled as a couple
1 Helpful vote
Helpful
Response from PureSaltPortAdriano, General Manager at Hotel Pure Salt Garonda
Responded Feb 20, 2020
Dear Juliamet, First of all we wish to congratulate you on the new arrival, hopefully both the baby and the ''mama'' are doing fine. We are happy that we could provide you with some relaxing time before the bundle of joy arrived. Your kind comments of our team are highly appreciated, they are the true stars of Garonda. Even if the hotel is for adults only, we would love to see you returning. You could stay at Pure Salt Residences that are located only a minute away and also on the seafront. The cots and baby chair can be set up, too. You could even leave little Rosie with her dad and pamper yourself in our Spa! On behalf of all the team I remain at your disposal, Best regards, Barbara Surinova General Manager Pure Salt Garonda
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Well appointed and spacious room. Very comfortable bed. Decent sized balcony for chilling on an evening. Relaxing bar area with value for money prices. Wide range of choice at breakfast with both hot and cold food. Good safe storage area for bikes. Spa area was just what we needed after a long bike ride. Staff all very friendly and helpful. Higly recomended and already looking at a return visit
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Date of stay: October 2019
Rooms
Cleanliness
Service
1 Helpful vote
Helpful
Response from PureSaltPortAdriano, Director de Relaciones con Clientes at Hotel Pure Salt Garonda
Responded Oct 31, 2019
Dear client, We thank you very much for your kind review and high evaluation! Your opinion is very important to us and we are delighted with your comments. We are very pleased to know that you enjoyed your stay with us. It is very motivating to us to hear that we had met your expectations. It would be a pleasure for us to welcome you again at Pure Salt Garonda. Kindest regards! Vanessa Castro. Guest Manager Pure Salt Garonda.
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Just back from a weeks stay,Being disabled I made a few requests before arriving. Every one was in place on arrival, the hotel is the cleanest and quietest we have ever stayed in,our luggage was put in a luggage room until our room was ready ,we were offered a complimentary drink of our choice. When our room ready ,Monica took us up.our luggage had already been put in the room! during our stay both Monica and Vanessa were available to offer help, the restaurant staff both at breakfast and dinner couldn't be more helpful. I was slightly unwell one night and didn't want dinner, Monica insisted that food be served in the room as we were half board and my wife still had to be fed. all in all an amazing experience. Thank you all very much,we will try and return. AE 528.
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Date of stay: October 2019
Value
Location
Service
2 Helpful votes
Helpful
Response from PureSaltPortAdriano, Director de Relaciones con Clientes at Hotel Pure Salt Garonda
Responded Oct 20, 2019
Dear Mr. & Mrs. Easton, Thank you very much for share your impressions of your stay at our Hotel Pure Salt Garonda. Your opinion is very important to us and we appreciate the positive comments you have given us. It has been a true pleasure for the entire team from Pure Salt Garonda Hotel to be able to assist you in a personalized way throughout your whole stay. For us it is very important that all our clients feel comfortable and satisfied with every detail during their stay at our hotel. We are at your complete disposal for any question or special request during your next stay through the following email: guestmanager.garonda@puresaltluxuryhotels.com. We hope to welcome you very soon again. Kindest regards and all the best! Vanessa Castro & Mónica Gracia. Guest Manager & Guest Service Pure Salt Garonda.
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PRICE RANGE
$134 - $314 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mac garonda hotel
LOCATION
SpainBalearic IslandsMajorcaPlaya de Palma
NUMBER OF ROOMS
149
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Claim Your Listing Frequently Asked Questions about Hotel Pure Salt Garonda
Which popular attractions are close to Hotel Pure Salt Garonda?
Nearby attractions include RIU Palace (0.2 miles), Latino Bar (0.2 miles), and Dings (0.1 miles).
What are some of the property amenities at Hotel Pure Salt Garonda?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hotel Pure Salt Garonda?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Pure Salt Garonda?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hotel Pure Salt Garonda?
Yes, street parking is available to guests.
What are some restaurants close to Hotel Pure Salt Garonda?
Conveniently located restaurants include Sunshine Tapas Sushi & Steaks, El Patio, and My Thai.
Are there opportunities to exercise at Hotel Pure Salt Garonda?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Hotel Pure Salt Garonda have an airport shuttle?
Yes, Hotel Pure Salt Garonda offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Pure Salt Garonda?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Pure Salt Garonda?
The staff speaks multiple languages, including Spanish and German.
Are there any historical sites close to Hotel Pure Salt Garonda?
Many travelers enjoy visiting Santuari de Cura (9.4 miles), Sa Llotja (6.2 miles), and Palau de l'Almudaina (6.0 miles).