Hotel Pure Salt Garonda
Mar Negra 2, 07610 Playa de Palma, Majorca Spain
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What you can expect during your stay
- Face masks required for staff in public areas
Updated 07/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#9 of 84 hotels in Playa de Palma
Location
4.6
Cleanliness
4.5
Service
4.5
Value
4.2
Travelers' Choice
This recently refurbished adults only establishment right on the beach near the city of Palma captures the essence of the urban beach concept. Pure Salt Garonda is known for its friendly professional service, with our staff always available to help you rent cars, reserve restaurants, organise visits to the Mallorcan wineries or take care of all your golf reservations. Stay in a Junior Suite with an innovative design inspired in the nature of Mallorca, where you will be able to relax and have a bath while enjoying the views of the Mediterranean Sea. Enjoy a relaxing moment reading a book in our hotel garden, dine in style at our Spanish tapas restaurant by the sea, enjoy a spa treatment in our O Spa or sunbathe at the exclusive beach club The Eight, located right in front of the hotel.
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Property amenities
Street parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Airport transportation
Conference facilities
Wifi
Hot tub
Pool / beach towels
Pool with view
Adult pool
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Massage
Steam room
Baggage storage
Concierge
Currency exchange
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Charming
Languages Spoken
English, French, Russian, Spanish and 6 more
Location
Full view
85Good for walkers
Grade: 85 out of 100
53Restaurantswithin 0.3 miles
5Attractionswithin 0.3 miles
Contact
Mar Negra 2, 07610 Playa de Palma, Majorca Spain
Name/address in local language
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The feel of the hotel is one of a modern venue yet quite pleasantly laid out. No assistance with luggage to the room is offered and although the room was good (Junior suite in our case) with a nice front sea view, the room was narrow and didnt get any sun until mid afternoon. A jacuzzi bath is at the front of the room whch seems a bit pointless as you cant get a sea view when in it. The bed was comfy and pillows good, cleaning was clearly done quickly but okay. The hotel pool is unbelievably cold. It doesnt get the sun on it fully and is obviously not heated. The pool bar does not serve until midday. Breakfast is standard buffet fair and not particularly special at all. The spanish and Italian restaurants are both good, we didnt eat the buffet as breakfast didnt inspire us to. The rooftop bar is good when service is available (we had to ring for service several times) but the pool at the top is only a paddling pool. Overall we were content with the hotel but there is nothing there to make us want to rush back at the price we paid. Two words of warning: 1) and I did inform reception of this, taxis ordered by/from the hotel always charge more than the "proper" price for a trip and frequently take the "scenic" route. Worth avoiding. 2) Mini bar. The Pure Salt chain has a habit of charging to your credit card after you have checked out, for drinks taken from the mini bar in your room during your stay. Their management of these mini bars is disorganised and not accurate at all. Make a very clear note of all drinks taken as it is very difficult to argue your case once you have left.…
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Date of stay: September 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Manager Garonda, Atención al cliente/recepción at Hotel Pure Salt Garonda
Responded 4 days ago
Dear Mr. Vinay, Thank you for choosing our Pure Salt Garonda Hotel for your stay in Palma de Mallorca and contacting us to explain your experience. Regarding the issue of taxis, I can assure you that the hotel does not have any kind of agreement with taxi drivers, it simply calls them, I am sorry if you have found yourself in a situation where you have been overcharged, but I can assure you that it has nothing to do with the hotel. And regarding the minibar charge, during check out guests are always asked if they have consumed anything from the minibar. The bar department then goes to the rooms to refill them and if they see that something has been consumed that has not been charged, the guarantee card is charged. We regret that we have not lived up to your expectations but we are looking forward to regaining your confidence and receiving it with pleasure at the hotel on your next trip. Best regards! Alba Maymó Guest Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
For this price tag we really expected different experience. We arrived quite late so we took shower and went to bed right way NOT really noticing that our room was infested with mosquitos. In the morning we woke up covered with bites all over us. Later on we count at least 10 of them before we went to Mercadona to get some Reid. Breakfast was so so with the worst omelet I ever had. Honestly lady was lovely but I never see something like this. Service at the roof top bar non existent. you need to order drinks at the bar. Prices high for what it is. 10,5 eur for aperol spritz. We went to Al Faro restaurant and had cocktails there with same price but that what I call cocktails. Gap in the shower caused flood every time we got out. And so on We've been to Mallorca over 20 times and tried many different hotels from budget to luxury ones but we won't stay here again.…
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Date of stay: August 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Guest Manager Garonda, Atención al cliente/recepción at Hotel Pure Salt Garonda
Responded 1 week ago
Dear Mr. Lukas, Thank you for choosing our Pure Salt Garonda Hotel for your stay in Palma de Mallorca and contacting us to explain your experience. Your opinion is very important to us and we appreciate your sincere comments that help us analyze and improve our services with our intention to offer an excellent experience to our guests. We regret that we have not lived up to your expectations. We will continue working with the different departments involved in the hope of being able to give a better service. If we had the pleasure of being able to receive you again, we would love to answer any questions you may have or take note of your requests personally at guestmanager.garonda@puresaltluxuryhotels.com. Best regards! Alba Maymó Guest Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
After a few hiccups on arrival we enjoyed a great 5 days here. The corner junior suite was excellent, very comfortable. The hotel is ideally situated on the sea front with plenty of restaurants to eat & get drinks. Breakfast was very enjoyable, staff on hand with coffee as soon as you sit at your table & there was a nice selection of both hot & cold food on hand which suited both myself & husband. The rooftop bar of an evening was fabulous, with great views of the sunset an absolute plus for a memorable stay. Housekeeping came to your room every day, which couldn’t be faulted. The downside to our stay was that the pool area is very tight & sun loungers were too close for our comfort, also the bathing area on the roof was closed during the day leaving us to have to use the beach. Overall it was a great break & we will probably return again.…
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Date of stay: September 2022Trip type: Traveled as a couple
Room Tip: Book a junior suite for full sea views
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Guest Manager Garonda, Atención al cliente/recepción at Hotel Pure Salt Garonda
Responded 2 weeks ago
Dear client, Thank you very much for your good review and we are very happy that you enjoyed your stay with us. It would be our pleasure to welcome you back to our Pure Salt Garonda Hotel soon. Please do not hesitate to contact us to meet your needs and requirements. With kind regards! Alba Maymó Guest Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Compared to the rest of the hotels in the area, price versus quality was not the best but services are sufficient though. Given that there is an excellent beach in front we didn’t really use the facilities. Although the hotel prides itself on removing the towels the Germans quickly found a way to claim most of the seats around the pool which becomes quite annoying for other guests. Breakfast varied, check-in ok.
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Manager Garonda, Atención al cliente/recepción at Hotel Pure Salt Garonda
Responded 4 weeks ago
Dear Mr. De Vylder, Thank you very much for share your impressions of your stay at our Hotel Pure Salt Garonda. Your opinion is very important to us and we appreciate your sincere comments that help us analyze and improve our services with our intention to offer an excellent experience to our guests. If we have the pleasure of welcoming you again, we will be at your complete disposal for any question or special request at guestmanager.garonda@puresaltluxuryhotels.com. Best regards! Alba Maymó Guest Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Just back from 11 nights at this fantastic hotel. The hotel is an ideal location, right on the beach front and close to lots of different restaurants and bars. The staff were a credit to the hotel, always walking about with a smile on their face and happy to help. A shoutout to the lifeguard who was fantastic throughout. The room was cleaned daily and fresh towels were put out daily in the room and also by the pool. We had a junior suite room which is definitely worth the money, the view from the room and hotel is stunning. The rooftop pool is lovely and great at night to watch the sunset go down. The drinks were a bit expensive From the pool bar though. The bed in the room could fit about 5 people it was that big and comfy!! A few things to be aware of that could of made our stay better and people should know: 1 - The main pool area doesn’t get sun until around 12 a clock each day. We stayed up in the rooftop pool until it came out and then went downstairs to the main pool. 2 - There is a lot of mosquitos in our room and hotel area. My partner and I have over 20 bites between us which isn’t nice. We also spoke to a few other people who had a lot of bites as well. 3 - The main area and town is full of Germans. There is not a British/Irish pub anywhere nearby apart from the Manchester Pub in Can Pastilla which is good for football. This is something we weren’t aware of beforehand, but all the local bars are for Germans and only play German music which isn’t ideal. Overall, we throughly enjoyed our stay and would highly recommend the hotel.…
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Date of stay: July 2022Trip type: Traveled as a couple
Room Tip: Get a junior suite room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Guest Manager Garonda, Atención al cliente/recepción at Hotel Pure Salt Garonda
Responded Aug 7, 2022
Dear client, We are very grateful to you for sharing in TripAdvisor your sincere comments and your beautiful experience in our hotel Pure Salt Garonda. We are pleased that you met your expectations and we are glad that you enjoyed your stay with us. We look forward to welcoming you soon in our hotel. If you have any questions or requests, please feel free to contact us. We will be happy to help you: guestmanager.garonda@puresaltluxuryhotels.com With kind regards! Alba Maymó Guest Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Due to unforeseen circumstances we were unable to stay at this beautiful hotel this summer, but can confirm our experience with the management team in this situation was excellent, they could not have been more helpful and accommodating. We will definitely be booking a stay as soon as possible.
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Date of stay: June 2022
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Guest Manager Garonda, Atención al cliente/recepción at Hotel Pure Salt Garonda
Responded Jul 31, 2022
Dear Lucie, Thank you very much for your nice words! It is always a pleasure for us to help our customers and it will be a pleasure to welcome you very soon! Please do not hesitate to contact us for any future requests or further information. Best regards, Alba Maymó Guest Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife Dalal and I spent 16 nights at this hotel it was our second visit and we really couldn’t fault it,it’s greatest strength is the staff everyone was so helpful and kind also the other guests were very good everyone seem to be enjoying their stay and we’re very calm and cheerful. Breakfast was excellent with plenty of choice with a relaxing atmosphere staff were great,we had the buffet dinner in the evening which again was good plenty of choice and very informal which is what we enjoy
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Guest Manager Garonda, Atención al cliente/recepción at Hotel Pure Salt Garonda
Responded Jul 31, 2022
Dear customer, Thank you very much for your nice words about your experience in our Pure Salt Garonda Hotel. We are pleased that you enjoyed your stay and the service of our staff, it is very motivating to hear that we are able to meet your expectations. If we have the pleasure of welcoming you again, we will be at your complete disposal for any question or special request. Best regards! Alba Maymó Guest Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife (Trish) and I had our wedding reception on the rooftop of this incredible hotel on June 25, 2022. We had originally planned on having the reception at a restaurant near the beach, but we visited Mallorca last year to scope things out (in June of 2021) and fell in love with the vibe and view at Pure Salt Garonda. When we asked the staff at the hotel if we could have an event on their rooftop, they replied that they hadn't done anything like it before, but that they would help us figure it out. And oh did they ever. Over the course of a year, we were in contact with the hotel's Guest Manager, Alba Maymo, who answered all of our questions promptly and thoroughly and helped us plan and customize what became the best day of our lives. We had 50 of our family and friends at the event, and many of them stayed at the hotel. Not only were we greeted warmly and treated like family by hotel staff during the week we stayed at the hotel prior to the event, but so were all of our guests. The hotel itself is wonderful - the rooms are clean and comfortable with fantastic sea views, and the junior suite has the best bathtub we've ever been in! The breakfast buffet is delicious and totally worth it. We convinced my dad to get the breakfast included option (he was initially skeptical), and he was thoroughly impressed. Eggs made to order, mimosas, fresh fruit and bread - yum. Our evening event on the rooftop was absolutely PERFECT. We had a great DJ who played our requests, amazing pintxos catered by the hotel and an open bar. The sunset views of Playa de Palma as we danced the night away were unreal. What made the night the most perfect was the staff at Pure Salt Garonda. The bartenders and servers were AWESOME and the staff even came out on the dance floor and danced with us a couple of times - it seemed like they were having as good a time as we were, which made it all even more fun. We would like to thank the following staff members from the bottom of our hearts for everything they did for us that night: Jose Maria, Maik, Yanina, German, Javi, Ana, Maria, Alberto, Borja, and ALBA!! It was more than we could have ever hoped for and the most special evening we have ever had. We'd like to note that we are a same-sex couple, and we always felt welcome and respected and celebrated at this hotel. We would HIGHLY recommend this hotel and event space for anyone and everyone, but especially those in the LGBTQ community who are looking for a safe, welcoming space to celebrate life. Thank you again Pure Salt Garonda - we will be back soon!…
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Date of stay: June 2022
Value
Cleanliness
Service
Room Tip: The Junior Suite is so worth it and has the best bathtub we've ever been in!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Guest Manager Garonda, Atención al cliente/recepción at Hotel Pure Salt Garonda
Responded Jul 26, 2022
Dear Trish and Ash, Thank you from the bottom of my heart for your wonderful words of your stay in our hotel Pure Salt Garonda and thank you for making us part of such a beautiful experience. It has been wonderful to be able to help you throughout the process and to accompany you on such a special day. As I have told you several times, I hope we can meet again next year or in the future, this is already your home. Thanks again. I wish you all the best. Alba Maymó Guest Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We stayed at this hotel for 9 nights in July and had junior suite 331, perfect views. Be aware it’s €50 if you want a higher floor. All the staff we encountered were professional, friendly and efficient. We didn’t eat in the hotel other than breakfast, where there was a good selection to choose from. Breakfast is 7.45am-10.45am. The main pool doesn’t get the sun until about 11am. There is a rooftop you can go to with amazing views and a pool about knee deep. A lot of guests, us included were on the sun beds opposite the hotel €18 for two beds and an umbrella. Be aware that there are some ‘VIP’ sun beds (white beds and parasol) which are slightly larger and the beds can lay flat, these are €54 for two for the day. None of them are anything to do with the hotel, I think they are all government run.…
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Guest Manager Garonda, Atención al cliente/recepción at Hotel Pure Salt Garonda
Responded Jul 20, 2022
Dear Mrs Liz, Thank you very much for share your impressions of your stay at our Hotel Pure Salt Garonda in such nice words! Your opinion is very important for us and we appreciate the positive comments you have given us. It is very motivating to us to hear that we could meet your expectations. Would be a pleasure for us to welcome you again at Pure Salt Garonda. We will be at your entire disposal for any future questions or special requests. Look forward to receiving you soon again. Best regards! Alba Maymó Guest Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel was overall excellent, just a few things they can improve are: -There are mosquitoes in the rooms, in the dinner and breakfast boards there were no vegan milk alternatives and overall the dinner had some major gaps-not enough vegetables, no chicken options, a lot of breakfast types of food during dinner, the cooked and warm food not enough, the main dish extremely small guest were unsatisfied, healthy options not enough, there should be more warm cooked food.The chefs lack of experience some of the dishes were tasteless. One of the dinners the waiter made a mistake with my main and had to wait additional 30 min for main dish.For someone who is eating healthy like myself not enough options!The view from the hotel is OUTSTANDING,INCREDIBLE.The staff were friendly but the girls on the reception had no idea where the most exotic beaches were and were not helpful.The rest of the staff and the cleaners were on top level.The room was missing toothpaste but the room was clean and spacious.I will recommend the hotel to anyone who want romantic experience, there were no kids no noise and the class is real, the hotel is amazing if they fix those small things it will be 10/10 experience. The best location in PLAYA DE PALMA! There is a complementary champagne always in the room!…
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Date of stay: July 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Manager Garonda, Atención al cliente/recepción at Hotel Pure Salt Garonda
Responded Jul 20, 2022
Dear Ms Tomova, First of all, thank you very much for choosing our hotel Pure Salt Garonda for your stay in Palma de Mallorca and we also appreciate your time to send us your impressions. Your opinion is very important to us as it helps us improve and be able to offer the best possible experience for all our customers. We also thank you very much for your positive comments about the views, the location and the treatment of our hotel staff. If we have the pleasure of welcoming you again, we will be at your complete disposal for any question or special request at guestmanager.garonda@puresaltluxuryhotels.com. Best regards! Alba Maymó Guest Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$146 - $261 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mac garonda hotel
LOCATION
SpainBalearic IslandsMajorcaPlaya de Palma
NUMBER OF ROOMS
149
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Claim Your Listing Frequently Asked Questions about Hotel Pure Salt Garonda
Which popular attractions are close to Hotel Pure Salt Garonda?
Nearby attractions include Platja de Palma (0.05 miles), RIU Palace (0.2 miles), and Latino Bar (0.2 miles).
What are some of the property amenities at Hotel Pure Salt Garonda?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hotel Pure Salt Garonda?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Pure Salt Garonda?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hotel Pure Salt Garonda?
Yes, street parking is available to guests.
What are some restaurants close to Hotel Pure Salt Garonda?
Conveniently located restaurants include VERBANO, Sunshine Tapas Sushi & Steaks, and El Patio.
Are there opportunities to exercise at Hotel Pure Salt Garonda?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Hotel Pure Salt Garonda have airport transportation?
Yes, Hotel Pure Salt Garonda offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Pure Salt Garonda?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Pure Salt Garonda?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Czech.
Are there any historical sites close to Hotel Pure Salt Garonda?
Many travelers enjoy visiting Santuari de Cura (9.4 miles), Sa Llotja (6.2 miles), and Palau de l'Almudaina (6.0 miles).