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THB El Cid

Vaixell, 2, 07610 Playa de Palma, Majorca, Spain
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THB El Cid
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315 Reviews from our TripAdvisor Community

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Northampton, England, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 27, 2015

The staff at this hotel are amazing, nothing is too much trouble, there is always a smile to be given, the spoken English was first class. We have never done a short break before and now that we have would thoroughly recommend it :) Choosing this resort was a key part to our overall satisfaction as the flight time is... More 

Helpful?
3 Thank Dawn M
uk
Level Contributor
25 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
2 of 5 stars Reviewed October 3, 2015

Hotel is right on the beach and has 2 lovely pools. Rooms on the west side are great. It's easy to get to and from the airport or go into town by bus. I hated my room - it was on the roof of the restaurant so the 'sea view' I had paid extra for was actually a view of... More 

Helpful?
1 Thank Benkei
THB El Cid H, Gerente at THB El Cid, responded to this review

Dear Benkei, I am sorry if your stay was not as expected. About your room, I want to say that we gave you what you paid for. All the room facing the pool, are rooms with direct sea view. I am sorry if you think that you did not have any privacy, there is nothing we can do in this... More 

Knokke-Heist, Belgium
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed October 2, 2015

Old modern Hotel, but still comfortable. Nice location. Although the airport was not far, it did not disturb us. It was fun to see the airplanes coming in or going out. Although Lunch an d Dinner was the same buffet, it is more for people eating out at lunch and/or dinner. Nevertheless the selection was good. I was afraid to... More 

Helpful?
3 Thank Henri V
THB El Cid H, Gerente at THB El Cid, responded to this review

Dear Henri V, Thanks very much for you comment and for taking some minutes to write about us. We are happy to know your positive experience at our hotel and we will keep on working in order to improve our service with the guests. Kind regards, More 

London, United Kingdom
Level Contributor
4 reviews
2 of 5 stars Reviewed September 23, 2015

Stayed at this hotel in Sept 2015 for 4 days and can honestly say this is more a 2* than a 4*. Room was really small, outdated and lacked all facilities you would expect from a 4* - no tea/coffee facilities, no water/drinks in the minibar, no extra towels. I had an end-of-corridor room and, although I had a nice... More 

Helpful?
Thank Endlessly80
THB El Cid H, Gerente at THB El Cid, responded to this review

Dear Endssly 80, I am sorry if you did not like the hotel. I do not know which kind of room did you book, but the double rooms are 27 square meters big, and the single rooms are Ok for one person. About the facilities, I know we lack of facilitiies that other four stars hotels have, but I can... More 

Manchester, United Kingdom
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed September 21, 2015 via mobile

Stayed on a cycling trip for 5nights and was a super hotel for our needs. Food was good and the restaurant was good. Great coffee at breakfast and super choice of food which appeared to be catered for the cyclist as at this time of year is 85% of the hotel. Rooms are a decent size and all have a... More 

Helpful?
1 Thank Andrew C
THB El Cid H, Gerente at THB El Cid, responded to this review

Dear Andrew C, Thanks very much for your nice words. We are glad to know that you liked your stay at our establishment. Our hotel is very equipped in order to allocate cyclist guests, we have two big garage which can afford a lot of bikes. We hope to see you soon again with us, Kind regards, More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed September 5, 2015

When we arrived, we had to wait in the lobby for over an hour, the lady at the front desk was rude and went over the whole process 5 times before she said that only 2 out of the 6 rooms we booked were even available. The original room me and my partner were given was positioned so we were... More 

Helpful?
2 Thank Luke L
THB El Cid H, Gerente at THB El Cid, responded to this review

Dear Luke L, I am sorry if your holidays with us were not as expected. First of all, I want to apologize if the behaviour of our recepcionist was not as expected. As I am sure that you know, on the departure day the guests can stay in the room until twelve o'clock, and once they have left the room,... More 

Amsterdam, The Netherlands
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed September 2, 2015

Oh El Cid. What a difference a room makes. This is not my kind of place. I'm a mountains and adventure kind of a gal but I'm by myself and I've lost my holiday mojo and in a moment of weakness last year looked for a short flight to a warm spot with minimal faffage from the airport and there... More 

Helpful?
5 Thank HappyNomad77
THB El Cid H, Gerente at THB El Cid, responded to this review

Dear HappyNomad77, I am sorry if you did not enjoy your time with us. About the room, I want to say that in all of our years we have not tricked any of our guest that we have had about the rooms. What is more, maybe we have given some guests more than what they had paid for. I do... More 

Oslo, Norway
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 25, 2015

My overall stay at THB El Cid was quite enjoyable. The hotel is perfectly located next to the beach. The staff was quite friendly especially the bartenders in the downstairs bar. The hotel room was comfortable and provided most of the regular amenities. The pools were perfect for relaxing after a day at the beach. My problems were the labeling... More 

Helpful?
2 Thank FayJay0906
THB El Cid H, Gerente at THB El Cid, responded to this review

Dear Sir or Madam, Thanks very much for your comment. I am glad to know that you enjoyed your holidays at our hotel. We look forward to seeing you in a future ocasion, Thanks very much, Kind regards, More 

Brixham, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 18, 2015

perfect location, Two pools one at the front of the hotel overlooking the beach and one at the back ( much better pool but with road noise) We stayed on b&b basis , good choice at breakfast, We had lunch twice by the pool which was very good. Great service from the waiter at the front pool. Great hotel although... More 

Helpful?
2 Thank Diane T
THB El Cid H, Gerente at THB El Cid, responded to this review

Dear Diane T, Thanks very much for your nice comments. It is very good for us to know that you enjoyed your holidays, and to know that we did a correct work during your stay. We will keep on trying to be better every day with our work, in order to make our guests feel like if they were at... More 

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