Just stayed for 11 days on cycling trip and I have stayed many times at this hotel. Great service as always, I was pleased that buffet was normal self service. Masks had to be worn in public areas and in restaurant except when eating which was fine really. Room was spotless and spacious and very comfortable with great sea view.
We enjoyed the hotel very much. Great location, and we had fantastic views from our balcony. Also the staff were exceptionally friendly and went out of their way to help. my daughter has a gluten allergy, and the catering staff were all too helpful. The cycle path from the hotel to Palma is superb and makes getting around fun and easy.
Myself and my partner stayed here for a week this was not our original booking but our first 2 hotels was shut, the el cid stood by our holiday providers agreement of all inclusive which was very good of them but at times seemed like a bit of a burden on the hotel and staff which made us a little uncomfortable using all inclusive facilities so we only ate in the hotel once a day which was mainly teatime and we could not fault the food very good, but didn't have as many drinks throughout the day or night as felt uncomfortable. The hotel is clean but we had issues with ants coming under our door from the carpet on the landing when told about this it was just noted. other than that the room was very clean the cleaners very good and reception staff also very nice especially Helena (Ellen) all staff were friendly and helpful. Location is good and at these strange times all in all the holiday was very good and would come back again thanks THB el cid…
My husband and I enjoyed a few days at El Cid hotel and 3 nights at THB Guya Playa hotel, in our annual holiday stay in Mallorca, this September. THB El CID was a pleasure to stay at again, it felt totally safe, all staff wearing PPE and respecting social distancing. The food was to their usual high standard. The staff were friendly and attentive. It was such a relaxed environment, I wish we'd stayed longer. But needed to return home to quarantine. Thank you for making us feel safe, relaxed and special.
Me and my girlfriend had a lovely stay here. Jordi kindly upgraded us to the beautiful suite, his communication was great throughout, often checking up on us and seeing if we had any enquiries whilst there. The hotel was in a great location, with many things to do nearby. They were conscious of the current pandemic, with staff all wearing masks and hand sanitiser located all over the hotel. The two pools were also very nice, spacious and spotless. I would definitely recommend this hotel as a place to stay! :)
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