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Cosmopolitan

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Cosmopolitan
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240 Reviews from our TripAdvisor Community

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Showing 67: English reviews
Level Contributor
4 reviews
5 of 5 stars Reviewed yesterday NEW

I stayed at the Cosmopolitan with my 5 year old son in August 2016 and we had a great time. The hotel itself, swimming pool and restaurant were all spotless. Rooms cleaned daily and sometimes the maids had even been in when we went for breakfast. The food is great with superb choices and even my 5 year old son... More 

Helpful?
Thank CarlaAnthonyPelham
Hotelcosmopolitan_13, Subdirectora at Cosmopolitan, responded to this review

Dear Carla, Thank you for taking the time and efforts to share your concerns with us. At Hotel Cosmopolitan, we strive to provide a superior service experience for every customer: therefore your feedback is very important to us. We have taken note of your comments. Without a doubt, the satisfaction of our guests is our reason for being. We hope... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

The hotel was a good quality 4* with very friendly staff. It appeared that most people stayed just for a few days, we were there for 11 nights. The buffet breakfast was extensive, but after a while did get a bit repetitive. Very quiet around the pool during the day and they let you use lilo's which was a real... More 

Helpful?
Thank Frances1465
Hotelcosmopolitan_13, Subdirectora at Cosmopolitan, responded to this review

Dear Client, Thank you for your review of your recent stay at our hotel. We are pleased you enjoyed your stay at our hotel and our customer service standards. We hope to welcome you back at our hotel in the very near future. Kind regards, Inmaculada Parra. Hotel Cosmopolitan Team. More 

Lancashire, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just returned from a 5 night stay, a lovely clean hotel, bedrooms are a little small but very well maintained, most of the staff are very friendly and helpful especially the reception staff. The very comfortable sun beds with clean cushions were a treat. Unfortunately my daughter and I did seem to clash with the restaurant matre d Maria she... More 

Helpful?
Thank Juli2311
Hotelcosmopolitan_13, Subdirectora at Cosmopolitan, responded to this review

Dear Guest, Thank you for taking the time and efforts to share your concerns with us. At Hotel Cosmopolitan, we strive to provide a superior service experience for every customer: therefore your feedback is very important to us. Sorry for any inconvenience. Without a doubt, the satisfaction of our guests is our reason for being. I would like to explain... More 

Exeter, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

You cant help but acknowledge the cleanliness , variety of buffet and the general accommodation. The pool area, dining room and all the public areas were spotless and always being cleaned. The one thing that lets the Cosmopolitan down is the indifferent service you receive. Reception certainly needs some work, factual unsmiling staff who made you feel like you weren't... More 

Helpful?
Thank abally1973
Hotelcosmopolitan_13, Subdirectora at Cosmopolitan, responded to this review

Dear Guest, Thank you for taking the time and efforts to share your concerns with us. At Hotel Cosmopolitan, we strive to provide a superior service experience for every customer: therefore your feedback is very important to us. Sorry for any inconvenience. Without a doubt, the satisfaction of our guests is our reason for being. Thank you and we wish... More 

birmingham
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed here for 8 nights. Very nice and clean hotel. Staff very friendly and helpful. Buffet breakfast and dinner were good and had enough choice. It's a shame that they don't take credit card for excursions. But the bank is just around the corner. Overall it was very good.

Helpful?
Thank gss0121
Hotelcosmopolitan_13, Subdirectora at Cosmopolitan, responded to this review

Dear Client, Thank you very much for you kind feed back which is highly appreciated by our team. We are pleased to hear that you enjoyed your stay at Hotel Cosmopolitan. We have taken note of your comments. Without a doubt, the satisfaction of our guests is our reason for being. We hope to welcome you back at our hotel... More 

Jessheim, Norway
Level Contributor
93 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

After we had ended up at a dump in Arenal by our tour-operator, Ving, we moved to this hotel after 4 days and paid for a better standard. It was like coming to heaven for us! So friendly staff at the front-desk at all times of day and night. We had a room towards the streeet on 4th floor as... More 

Helpful?
Thank Elin R
Hotelcosmopolitan_13, Subdirectora at Cosmopolitan, responded to this review

Dear Client, First of all thank you for your recent visit to the Hotel Cosmopolitan and for taking the time to write their impressions positive about our hotel. We are pleased to hear that you enjoyed your stay at the Hotel Cosmopolitan and that you appreciate our services. Our aim is to exceed the expectations of our guests and it... More 

Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here for 8 nights and found the hotel to be very good. The staff were all very friendly and helpful without exception. Everyone from the people at reception to the ladies who cleaned our room were a credit to the hotel. From the moment of check in to leaving, all the hotel staff and cleaners always had a... More 

Helpful?
Thank Patrick M
Hotelcosmopolitan_13, Subdirectora at Cosmopolitan, responded to this review

Dear Patrick, First of all we would like to thank you for having taken a few moments of your valuable time to express your satisfaction about the services of our Hotel during your recent stay with us. At Hotel Cosmopolitan our aim is to exceed the expectations of our guests and it is most inspiring for all members of our... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Me and my boyfriend spent a week here with another couple. Hotel was very nice and clean, the breakfast and evening buffets were good, and seemed to cater for everybody! The front desk staff were kind, especially a young friendly man named Raul, he helped us with any questions we had and made our experience a lot easier, so we... More 

Helpful?
Thank Carys S
Hotelcosmopolitan_13, Subdirectora at Cosmopolitan, responded to this review

Dear Guest, Thank you for taking the time and efforts to share your concerns with us. At Hotel Cosmopolitan, we strive to provide a superior service experience for every customer: therefore your feedback is very important to us. Sorry for any inconvenience. Without a doubt, the satisfaction of our guests is our reason for being. Thank you and we wish... More 

Cheltenham, United Kingdom
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hotel and pool very clean. Rooms had awful sound proofing and were woken every night by footsteps and conversations passing the room. The breakfast was great. Free wifi was useful though not available in rooms. Location was very close to airport and 7 minutes to beach and restaurants. Most of the staff were blunt and rude which was disappointing. A... More 

Helpful?
Thank tillyhosk
Hotelcosmopolitan_13, Subdirectora at Cosmopolitan, responded to this review

Dear Guest, Thank you for taking the time and efforts to share your concerns with us. At Hotel Cosmopolitan, we strive to provide a superior service experience for every customer: therefore your feedback is very important to us. We have taken note of your comments. Without a doubt, the satisfaction of our guests is our reason for being. We have... More 

Amman, Jordan
1 review
4 of 5 stars Reviewed 4 weeks ago

an excellent hotel, clean, spacious rooms, nice view, excellent pool. The staff are excellent everywhere in the hotel except for their front desk, as we had a real bad experience with a lady receptionist that lacked the very basics of being a receptionist at a hotel, she was simply rude and that was from the moment of check in. the... More 

Helpful?
Thank khaliljkh
Hotelcosmopolitan_13, Subdirectora at Cosmopolitan, responded to this review

Dear Guest, Thank you for taking the time and efforts to share your concerns with us. At Hotel Cosmopolitan, we strive to provide a superior service experience for every customer: therefore your feedback is very important to us. We have taken note of your comments. Without a doubt, the satisfaction of our guests is our reason for being. Kindly accept... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Hotel Cosmopolitan is located at Playa de Palma, 400m from the beach and 8 km from the main city Palma de Mallorca (public bus stop just opposite the hotel) and 3km from the airport. The hotel has 196 double rooms, 4 superior double rooms, 17 single rooms and 10 suites. Hotel Cosmopolitan has completely renovated its facilities, adding many details to create more space for a comfortable stay. We would like to offer you a personalized service in order to make your stay as pleasant as possible. ... more   less 

Additional Information about Cosmopolitan

Address: Calle Mar D'Aral 4 C | Las Maravillas, 07610 Playa de Palma, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Playa de Palma
Price Range: $103 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cosmopolitan 4*
Number of rooms: 219
Reservation Options:
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Also Known As:
Cosmopolitan Playa De Palma, Majorca
Hotel Style:
#9 Luxury Hotel in Playa de Palma
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