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Cosmopolitan

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Cosmopolitan
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268 Reviews from our TripAdvisor Community

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Showing 74: English reviews
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

I went with my the other half in early september this year.the hotel was nice and quiet ,we had pool view which was amazing .our room had breakfeast included and i can't complain at all about this ,was a nice selection .the beach is like 5 min walk and is beautifull .loads of germans tourist in the area ,i didn't... More 

Helpful?
Thank Alecsandra D
Hotelcosmopolitan_13, Subdirectora. at Cosmopolitan, responded to this review

Dear Alecsandra! Thank you for your positive feed back about your visit to our Cosmopolitan Hotel. We are glad to hear that you enjoyed here. We wish to welcome you back in order to provide you another fun and relaxing time! Kind regards, Inmaculada Parra. Hotel Cosmopolitan Team. More 

Lund, Sweden
2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Perfect hotel. Approx 10 minutes walk from the beach, but that was no problem. Very nice and small pool area with wonderful sun beds and good pool service. Nice, very well cleaned rooms, all with balcony. The staff are incredible friendly, and had huge local knowledge. We tested two recommended restaurants and were not disappointed. Small detail: please order snacks... More 

Helpful?
Thank glennavb
Hotelcosmopolitan_13, Subdirectora. at Cosmopolitan, responded to this review

Dear Client, Thank you for your review of your recent stay at our hotel. We are pleased you enjoyed your stay at our hotel and our customer service standards. We hope to welcome you back at our hotel in the very near future. Kind regards, Inmaculada Parra. Hotel Cosmopolitan Team. More 

Greater London, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

The hotel is nice, clean but definely is not 4 stars, I do recon 3. I had a problem with shower cabin, it was leaking all over bath floor..the cleaning wasn't done propely, just a little touch....bedding the same..my body towels disappear 1 day, also the door tag disappear that's way the cleaning staff knocking at my door every morning... More 

Helpful?
Thank catalin_publisher
Hotelcosmopolitan_13, Subdirectora at Cosmopolitan, responded to this review

Dear Catalin, Thank you for taking the time and efforts to share your concerns with us. At Hotel Cosmopolitan, we strive to provide a superior service experience for every customer: therefore your feedback is very important to us. We have taken note of your comments. Sorry for any inconvenience. Without a doubt, the satisfaction of our guests is our reason... More 

1 review
2 of 5 stars Reviewed 3 weeks ago

‎Hotel was disappointing in all aspects- rooms were tiny, I asked for a duvet as nights were cold,and guess what? No duvets in the hotel that claims to have a pillow menu ;) Food was terrible, they offer theme dinners, but in fact every day food is almost the same with slight modification,but still without taste! Meat or fish just... More 

Helpful?
Thank Karolina N
Hotelcosmopolitan_13, Subdirectora at Cosmopolitan, responded to this review

Dear Karolina, Thank you for taking the time and efforts to share your concerns with us. At Hotel Cosmopolitan, we strive to provide a superior service experience for every customer: therefore your feedback is very important to us. Sorry for any inconvenience. I am deeply sorry to hear that not everything during your stay was to your fullest satisfaction that... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

First impression- very small room and even smaller bathroom,you could hardly open your suitcase,baby doll size! Pictures on the website give an impression of a much bigger room, don't get fooled! Plus that it was clean. Food was terrible, only deserts were good. The rest was completely tasteless,low quality and served like for a dog in a bowl, everything fried... More 

Helpful?
3 Thank Robert P
Hotelcosmopolitan_13, Subdirectora. at Cosmopolitan, responded to this review

Dear Robert, Thank you for taking the time and efforts to share your concerns with us. At Hotel Cosmopolitan, we strive to provide a superior service experience for every customer: therefore your feedback is very important to us. We have taken note of your comments. About the food, we have ‘food safety management procedures’ based on the principles of HACCP... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed for 8 days in this hotel and it's a very nice one.Food was amazing and staff very friendly. Big thanks to Raoul from reception( he booked a taxi for us in seconds and always been helpfull) and also for Katya and Miguel from restaurant.Owerall, the hotel is clean with a really nice pool and a nice wiew from... More 

Helpful?
Thank Crudu I
Hotelcosmopolitan_13, Subdirectora. at Cosmopolitan, responded to this review

Dear Guest, Thank you for taking the time and efforts to share your concerns with us. At Hotel Cosmopolitan, we strive to provide a superior service experience for every customer: therefore your feedback is very important to us. We have taken note of your comments. We have differents juices where you can choice, sorry for any inconvenience. Without a doubt,... More 

Hemel Hempstead, United Kingdom
Level Contributor
52 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Had a lovely 5 night trip here, arrived to very friendly staff who checked us in, we booked a room with a pool view which was nice, fairly basic but very clean, with a TV and fridge, bathroom was clean however small, only thing that wasn't great was they have out the hair dryer in the bathroom, so it gets... More 

Helpful?
Thank Julie H
Hotelcosmopolitan_13, Subdirectora. at Cosmopolitan, responded to this review

Dear Julie, Thank you for your nice feedback. We are pleased to hear that you enjoyed your stay at Hotel Cosmopolitan and that you appreciated the service and our friendly staff. We have taken note of your comments. Without a doubt, the satisfaction of our guests is our reason for being. We wish to welcome you back in order to... More 

Kent, United Kingdom
Level Contributor
4 reviews
5 of 5 stars Reviewed August 24, 2016

I stayed at the Cosmopolitan with my 5 year old son in August 2016 and we had a great time. The hotel itself, swimming pool and restaurant were all spotless. Rooms cleaned daily and sometimes the maids had even been in when we went for breakfast. The food is great with superb choices and even my 5 year old son... More 

Helpful?
Thank CarlaPelham
Hotelcosmopolitan_13, Subdirectora at Cosmopolitan, responded to this review

Dear Carla, Thank you for taking the time and efforts to share your concerns with us. At Hotel Cosmopolitan, we strive to provide a superior service experience for every customer: therefore your feedback is very important to us. We have taken note of your comments. Without a doubt, the satisfaction of our guests is our reason for being. We hope... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed August 17, 2016

The hotel was a good quality 4* with very friendly staff. It appeared that most people stayed just for a few days, we were there for 11 nights. The buffet breakfast was extensive, but after a while did get a bit repetitive. Very quiet around the pool during the day and they let you use lilo's which was a real... More 

Helpful?
Thank Frances1465
Hotelcosmopolitan_13, Subdirectora at Cosmopolitan, responded to this review

Dear Client, Thank you for your review of your recent stay at our hotel. We are pleased you enjoyed your stay at our hotel and our customer service standards. We hope to welcome you back at our hotel in the very near future. Kind regards, Inmaculada Parra. Hotel Cosmopolitan Team. More 

Lancashire, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 9, 2016

Just returned from a 5 night stay, a lovely clean hotel, bedrooms are a little small but very well maintained, most of the staff are very friendly and helpful especially the reception staff. The very comfortable sun beds with clean cushions were a treat. Unfortunately my daughter and I did seem to clash with the restaurant matre d Maria she... More 

Helpful?
Thank Juli2311
Hotelcosmopolitan_13, Subdirectora at Cosmopolitan, responded to this review

Dear Guest, Thank you for taking the time and efforts to share your concerns with us. At Hotel Cosmopolitan, we strive to provide a superior service experience for every customer: therefore your feedback is very important to us. Sorry for any inconvenience. Without a doubt, the satisfaction of our guests is our reason for being. I would like to explain... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Hotel Cosmopolitan is located at Playa de Palma, 400m from the beach and 8 km from the main city Palma de Mallorca (public bus stop just opposite the hotel) and 3km from the airport. The hotel has 196 double rooms, 4 superior double rooms, 17 single rooms and 10 suites. Hotel Cosmopolitan has completely renovated its facilities, adding many details to create more space for a comfortable stay. We would like to offer you a personalized service in order to make your stay as pleasant as possible. ... more   less 

Additional Information about Cosmopolitan

Address: Calle Mar D'Aral 4 C | Las Maravillas, 07610 Playa de Palma, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Playa de Palma
Price Range: $100 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cosmopolitan 4*
Number of rooms: 219
Reservation Options:
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Also Known As:
Cosmopolitan Playa De Palma, Majorca
Hotel Style:
#11 Luxury Hotel in Playa de Palma
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