If you’re looking for a family-friendly hotel in Puerto Del Carmen, look no further than Las Costas.
Given the close proximity of popular landmarks, such as Old Town Harbour (2.0 mi) and Walk from Puerto del Carmen to Puerto Calero (2.7 mi), guests of Las Costas Hotel can easily experience some of Puerto Del Carmen's most well known attractions.
Las Costas offers guests an array of room amenities including a flat screen TV and air conditioning, and getting online is possible, as free internet access is available.
The hotel offers a concierge, to make your visit even more pleasant. The property also features a pool and free breakfast. Guests arriving by vehicle have access to free parking.
While you’re here, be sure to check out some of the Asian restaurants, including Asia Delicious, Oriental World, and Mumbai Masala Jameos, all of which are a short distance from Las Costas Hotel.
The staff at Las Costas looks forward to serving you during your upcoming visit.
Fabulous hotel in excellent location with superb staff excellent food beautiful location & fabulous well looked after pool. Arrive on 29 October & again in March 2022. Well done to all for an excellent holiday.
Have just returned from a week at Las Costas were we really enjoyed our first stay. The location is brilliant and the beach is literally just a few steps away. The hotel is very clean and the staff do an excellent job. Throughout the day no matter where you looked someone was always cleaning which is very reassuring at present. Every member of staff, from the cleaners, restaurant and reception particularly Caroline and Ulrika were all very friendly and helpful and nothing was too much trouble for them. Our room was fabulous, comfortable and so spacious. Having stayed half board, the food was 10/10 and there was always plenty of choice partially for the vegetarian member of our party. The on site gym and pool area was also always clean and tidy and the pool side entertainment staff are brilliant.We felt very safe during our whole stay. Can’t wait to return next year.…
We had the best holiday we have had in a long time. First time staying at this hotel. We stayed half board as we were unsure with covid and eating out. Food was 10/10 plenty of choice. Annie looked after us very well for breakfast/ bar food and evening dinner. She’s a credit to the hotel. Couldn’t praise her enough. Delia cleaned our room to the best standard. She’s also very nice lady. Everyday our rooms were cleaned fresh towels, floors mopped and beds made/changed. No matter where you looked throughout the day someone was cleaning.. which is so reassuring during these times. The pool area was always clean and tidy. We had a sea view room 1084.. well worth paying a bit extra. Room was fabulous! Reception were also great very accommodating whenever we needed them. Honestly cannot recommend this hotel enough. Felt very safe our whole stay. The beach is just 3 steps away. Location is brilliant. We never stay again in the same hotel twice but we will be staying here again next June. Don’t hesitate book this hotel. You will not be let down. 10/10 - on everything…
Positives: A beautiful hotel, very clean and well-equipped. We were greeted with a very thorough welcome with an explanation of everything and a pack of further information to read in the room. The room was beautiful, well-decorated. Lovely and very useful light fixtures, attractive art, great view. The bed was very comfortable. The temperature could be easily controlled to your preference. There was a kettle with some tea/coffee and a very good hair dryer. We found the shower powerful and hot, and the bath also deep and hot - very nice. Some toiletries were provided and there was shower gel in the shower. Free wifi was very good, although there were sometimes that it lost signal. Our fare included breakfast which was good and had everything you need. Omelettes could be cooked fresh for you. We like that you can fill a pot with coffee/tea and bring it to your table. Staff were efficient and friendly at all times. Covid precautions were taken seriously and well-adhered to. Information about extra precautions were also given to you at check-in. The location of the hotel is in a quiet spot but a very short walk to the main lively area of "the strip". There were some restaurants, bars and a supermarket directly across the street and a taxi rank right next door in front of the San Antonio Hotel. Negatives: Once we connected our 2 phones to the hotel wifi were were not allowed to connect any other devices (tablet/kindle). There was a limit of 2 devices per room. Slightly inconvenient - not a big deal. We put our towels and beach items on the sun loungers on our way to breakfast and when we returned, all of our things were gone. A guest told us the reception had taken out things away. We went to reception and they told us you cannot put anything on a sun lounger before 9am. OK, this information was not given to us in our info packet, but it is a fair rule - so, fine. But then later in the day we went across the street for lunch and left our towels on the loungers. When we returned there were other peoples' property on the loungers. We did not know if those were still our towels or their towels (there is a 20 euro fee if you do not return your towels). We asked the staff at the pool and they would not help or get involved. So we were angry at these people for "stealing" our towels and our sun loungers. Fortunately, we are not the type of people to confront them - but many people would do! I say fortunately, because as the day continued I witnessed the staff removing people's towels and bags while they were away. But they did not tell anyone they were doing it! And they did not tell us when we asked about our towels/loungers being taken. I heard one staff telling a customer that they cannot leave towels claiming sun loungers because (with the covid spacing) there are not enough sun loungers for everyone. This is a fair explanation, and reasonable, but the problem is they did not TELL THE GUESTS this was happening. So people would step away and return to find strangers on their loungers. Not nice, and may cause arguments. This should have been in the Covid information/rules that they given people at check-in so we would be aware. We would not have a problem with the rules, only with not being aware of the rule. Overall we loved our stay, we would return, and we would recommend it!…
This was our second visit to Las Costas and it did not disappoint. Welcomed by the lovely Karolina as we arrived. It was great seeing the same staff from 2018 in the restaurant too, they are always so friendly and welcoming. Ankur the entertainment manager is full of energy and enthusiasm, he is a credit to the hotel I hope he stays. Unfortunately some guests were reserving sunbeds and not using them for long periods so it would be great if this could be monitored as towels left out hours used to be removed by pool attendant. Also the person at the pool is not a lifeguard more a pool attendant. They sit set back from the pool and are not watching the people in the water