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Beatriz Playa & Spa

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Beatriz Playa & Spa
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2,631 Reviews from our TripAdvisor Community

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Showing 1,524: English reviews
North East England
Reviewed May 28, 2013 via mobile

We visited mid april. Impressive hotel. We were myself, husband and 2 1/2 yr old son and my husbands parents. Quite simply there was nothing for my son to do. No clubs and the play area was probably only appropriate for 6yrs+. Meal time was a nightmare. Nothing really child friendly. Discovered the burger bar. Great we thought! As our...

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1Thank Nell81
Director R, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review

Dear guest, Thank you for sharing your opinion about your stay in the Hotel Beatriz Play & Spa with the community of TripAdvisor. I am glad that you liked the hotel in general and I hope that your holiday was relaxing and enjoyable. I am sorry that the entertainment for the children couldn't meet your expectations and I was quite...

Dublin, Ireland
Reviewed May 27, 2013

We have three children 6, 4 & 3 and find this hotel suits us very well. The staff are courteous, friendly and extremely efficient. The hotel is spotlessly clean, and the food is of a very high standard. The staff in the childrens club are excellent however if there are only a handful staying in the hotel they don't seem...

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4Thank TRH37
Director R, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review

Dear Guests, From the Hotel Beatriz Playa & Spa we are grateful for your kind words and appreciate that you have recommended us in the travel community TripAdvisor. Your words will help other travellers to know us better and encourage them to visit us. Your remark regarding the kids club has been noticed and you can rely on us to...

Stirling, United Kingdom
Reviewed May 26, 2013

Hotel staff great as always, food fantastic, lovely clean rooms,night entertainment so so. Quite a bit of renovations going on, very noisy, smelly and dusty, went with Thomas cook who never mentioned this beforehand. It did not really spoil our holiday as have been to this hotel many times and we were meeting friends so we all just got on...

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2Thank weefee1314
Director R, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review

Dear guest, Thank you so much for taking the time to leave a comment about the Hotel Beatriz Paya & Spa on tripAdvisor. First of all, I am sorry for the inconvenience due to the repair works, but unfortunately they couldn't be postponed. Apart from that I am very glad that we could once again meet your expectations. On behalf...

Moscow, Moscow City, Russia
Reviewed May 25, 2013

The hotel is big like town with various services inside. Spa zone is quite good, while massage service is something to be improved significantly starting from booking timeg (once mine was cancelled because several persons reserved the same time by mistake). The sweeming pool is small. The airport is quite close, so often plains landing is heard.

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1Thank ykri
Director R, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review

Dear guest, Thank you very much for your review about your latest stay in the Hotel Beatriz Playa & Spa. I am very sure that your remarks will help other travellers a lot. I hope that despite the little misunderstanding at the entry you enjoyed your massage in the Spa. We hope to welcome you again for another relaxing holiday...

mirfield
Reviewed May 21, 2013

Stayed here for 3 nights in May All Inclusive. The room was lovely bright and spacious room 3066 and with a great sea view which was good. The planes are fun to watch and after a while you don't notice them. The pool area was nice with plenty of sun beds and the pool was warm. They had just refurbished...

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3Thank mark46mirfield
Director R, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review

Dear guest, Thank you for your review on TripAdvisor about your stay in the Hotel Beatriz Playa & Spa. I am pleased to read that you liked the hotel and its facilities. I hope you could spend a relaxing break and enjoyed the island. We hope to welcome you again as our guest in the Hotel Beatriz Playa & Spa....

Newcastle, United Kingdom
Reviewed May 17, 2013

i stayed at this hotel with my partner, when we booked through Thomas Cook we were told it was a lively hotel in a good area....it was the total opposite. The first day we got there we went down to the main resturant for our dinner, where we were told we could not eat there as my male partner was...

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4Thank Lauren F
Director R, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review

Dear guest, I am sorry that we couldn’t meet your requirements and I would like to apologize for the inconvenience due to the repair of the pool. Unfortunately this was absolutely necessary. I am very much surprised that you didn’t know about the location of the hotel very close to airport, as this is usually mentioned in all the catalogues...

Reviewed May 14, 2013

Smiles at reception, clean rooms, easy to check in, staff saying thank you, friendly to children. All of these were there . The hotel was also very clean everywhere we looked, small bit of construction on one day , no big deal. close to airport , early airport noise was only for one day. Went all inclusive and the value...

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3Thank Frankgclark
Director R, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review

Dear guest, Thank you very much for sharing your opinion about your recent stay in the Hotel Beatriz Playa & Spa with the community of TripAdvisor. I am very glad that you could spend a relaxing holiday with us and that you liked the hotel, its facilities and our staff. Thank you very much for your friendly remark about our...

Manchester
Reviewed May 12, 2013

We stayed in apartments close to the Beatriz, on the day before we were due to leave we went to the spa - what a brilliant decision we made! It cost 24 euros for 2 hours and you are supplied with towels. From the moment you enter the building you start to feel relaxed due to the atmosphere of the...

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2Thank Carol R
Director R, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review

Dear Carol R, Thank you very much for recommending our SPA. It is indeed one of our attractions and always contributes to the total relaxation during a holiday. We hope to see you again for a visit of the SPA. Maybe next time we can also welcome you as a guest of the hotel? We’d be delighted! Best regards Eric...

leigh lancs england
Reviewed May 12, 2013

Went to this Hotel on the 25th April with my wife for her 60th birthday, with my daughter and son in law and there 2 children (5 and 2), staying for 2 weeks. The hotel is very nice and well planed out, rooms are large and clean, maid service everyday. On our 3rd day they closed 2 of the 3...

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5Thank rhino chad
Director R, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review

Dear guest, Thank you for your remarks about your stay in the Hotel Beatriz Playa & Spa on TripAdvisor. First of all I would like to apologize for the inconvenience due to all the repairs that were going on. Unfortunately they had to be done and couldn`t be postponed – none of them. I am sorry for that drop of...

Dublin, Ireland
Reviewed May 12, 2013

My wife and i arrived friday the 26th April in the hotel Beatriz Matagorda, the food was very good, breakfast consisted of bacon,eggs.sausages, toast, and juice, washed down by champagne, dinner was also very good, all the meats pork, beef, chicken, and salads considering theres very little livestock on the island im told thats for the residents only so im...

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4Thank 747Gabriel
Director R, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review

Dear guest, Thank you very much for sharing your opinion about your stay in the Hotel Beatriz Playa & Spa with the community of TripAdvisor. I am delighted to learn that you could spend a relaxing holiday here with us and that you liked the hotel, the food we offer and the surroundings. Special thanks for recommending the Hotel Beatriz...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service

Additional Information about Beatriz Playa & Spa

Address: Urb. Matagorda, 35510 Puerto Del Carmen, Lanzarote, Spain
Location: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Price Range: $83 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Beatriz Playa & Spa 4*
Number of rooms: 404
Reservation Options:
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Also Known As:
Beatriz Playa And Spa
Beatriz Playa Hotel Puerto Del Carmen
Beatriz Playa Lanzarote
Beatriz Playa & Spa Lanzarote/Puerto Del Carmen
Hotel Style:
#5 Spa Hotel in Puerto Del Carmen
#15 Luxury Hotel in Puerto Del Carmen
#19 On the Beach Hotel in Puerto Del Carmen
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Questions & Answers

Here's what travelers have asked, with answers from Beatriz Playa & Spa staff and other travelers.
320 questions
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See all questions (320)

Questions? Get answers from Beatriz Playa & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for. Superior room”
 of 5 bubbles 627carolm, 3 days ago | Read review
“Ask for an upgrade to a Superior Room”
 of 5 bubbles DurhamTweetypie, 2 weeks ago | Read review
“Request a newly renovated room with walk in shower.”
 of 5 bubbles elijah242016, 2 weeks ago | Read review
“third floor room with full sea view room near beach”
 of 5 bubbles philipwhatmough, 2 weeks ago | Read review
“Get a sea view - all rooms get the sun.”
 of 5 bubbles coling961, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question