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Hotel Beatriz Playa & Spa

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C/Mato S/n Urb. Matagorda, 35510 Puerto Del Carmen, Lanzarote Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (2759)
360
Panoramas (10)
Room & Suite (511)
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#52 of 89 hotels in Puerto Del Carmen
Location
Cleanliness
Service
Value
It is situated few meters from playa de Matagorda, with direct access to the promenade of Puerto del Carmen. From here you can easily visit the island of Lanzarote for its central location. The spaciousness of its rooms will make you enjoy a more comfortable stay. The hotel’s gastronomic and leisure offers are so wide-ranged that you will not get bored. The majority of the rooms offer a sea view. Enjoy your stay at Lanzarote, at the island of the volcanoes, the malvasia wine, the beaches of golden sand and with the guarantee of service from Hotel Beatriz Playa & Spa. The centre of Puerto del Carmen is located less than 10 minutes away with car from Beatriz Playa, and the closest golf club is only 6 km’s away.
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Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Indoor play area for children
Parking
Paid wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Poolside bar
Mini golf
Entertainment staff
Evening entertainment
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Massage
Salon
Steam room
Currency exchange
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Bay View
Languages Spoken
English, French, Spanish, German

Location

Full view
60Somewhat walkable
Grade: 60 out of 100
18Restaurantswithin 0.3 miles
5Attractionswithin 0.3 miles
4161Reviews791Q+A100Room tips
Traveler rating
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Popular mentions
Amanda W wrote a review Today
Oxford, England1015 contributions447 helpful votes
I really liked the heated outdoor pool (28 degrees). There were lots of sunbeds and some were out of the wind. You can get a token for a pool towel from reception. Lunch at the pool bar was pleasant and calm with less choice than the main restaurant, but nicely displayed. The restaurant, bar for evening entertainment and souvenir shops are on level -1. Personally I didn’t like the layout, design or appearance of the hotel. You can get bottles of water from the evening bar. The evening entertainment was good (except for the magic circus show) and daytime was OK. My room was large with a fridge but very little storage. The balcony overlooked the car park and never got any sun. TV only English channels are BBC World and France 24. It was interesting to watch Canary Island news about the volcano on La Palma. WiFi ok in the room. If you hire the safe for a week you get a free entry ticket to the spa. The bathroom again was large with soap, sachets of shower gel and shampoo but no shower curtain so the floor got soaked (it was not a wet room). The spa has a circuit of heated jets as well as a jacuzzi, Hamman and sauna. I recommend trying this for a couple of hours and getting there when it opens as there is limited capacity. Due to covid you get shown to a table at meal times which I liked. The food was a bit hit and miss. Masks have to be worn everywhere except whilst sunbathing or eating. Only one group of people allowed in lift at one time but I never had to wait. Limited between meal snacks just filled rolls, fruit and cake. Do go to the beach by the hotel Its lovely to sit on the rocks at the back of the sand and watch the waves and also go swimming. Sunbeds are available on the beach about 10 minutes’ walk away outside the Sol Hotel. The quickest way to the shops is out of the front of the hotel turning left and walking through Las Gaviotas apartness and along the path through the palm tree filled gardens.
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Date of stay: November 2021
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darrenw30 wrote a review Nov 2021
Exeter, United Kingdom38 contributions47 helpful votes
Currently coming to the end of our 10 day holiday at the hotel, weather has been fantastic but a massive shout to the animation team, especially Sten , always smiling and making guests feel welcome, inclusive and looked after, a real asset to the Beatriz Playa. They have kept everyone entertain even when they themselves are bound by Covid restrictions. Usual pool games etc are stopped to avoid unnecessary overcrowding, even Tapi is in quarantine !! But activities do exist,aqua gym, dance lessons (helps with animation team dance.. (whoop-whoop) and poolside bingo (69- dinner for 2). The music choice is mellow and sublime,great to relax to. Kids and adults alike, all entertained. The evening entertaiment is very good, especially the magic show. People will always find fault,but these guys are going beyond.... well done and thank you for making this an exceptional holiday !
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Date of stay: November 2021Trip type: Traveled as a couple
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Christopher P wrote a review Nov 2021
Swindon, United Kingdom198 contributions73 helpful votes
Stayed at this hotel in October and November, the rooms are large and clean if just a little dated. The pool area is quite small copaired to the size of the hotel. The sun beds are very very close together. The pool area could do with more attention to cleaning as when you look around its quite grubby. The restaurant is very clean and there is a good selection of food. We found that breakfast was the best meal of the day with a selection to suit every one and having Cave was a bonus. The pool bar was good and the staff friendly just didn't like the plastic glasses but we know they have to use them. The bar in the evening was very noisy as the entertainment was in there and would be a good idea to have a quiet bar. Reception staff were very helpful and sorted the small problems we had quickly and efficiently. The animation team were fantastic even if we did have to put up with same club dance for 28 days lol. But we would like to thank Sten, Claudia and Christina for being so nice and welcoming, thanks to all three of you.
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Date of stay: November 2021
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Nicola H wrote a review Nov 2021
9 contributions1 helpful vote
Booked through Jet2 for five nights here we slept there one night I wouldn’t let my dog stay there, the food was terrible the rooms was dirty with dirty sheets and holes. The poles aren’t big enough to accommodate the amount of people that are staying there. We slept there one night and then called Jet2 to arrange an aeroplane home we were so unhappy luckily they changed us to the sol Lanzarote Which was 1000 times better I wouldn’t recommend this hotel to anyone. Also the staff were rude and very unhelpful not very informative either.
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Date of stay: November 2021Trip type: Traveled as a couple
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Hanna wrote a review Nov 2021
Herne Bay, United Kingdom20 contributions5 helpful votes
My partner and I booked this hotel literally 2 days before we were going. We wanted a bit of winter sun and being limited in November without wanting to fly long haul, we decided on Lanzarote and this hotel. We didn't book a transfer as a taxi to/from the airport was just under €10! And it was about a 7 minute journey, the taxi rank was right outside the departure doors as well so really quick and easy so definately recommend a taxi. Our first impressions on arrival- hotel was lovely and spacious. However when we tried to book in, they couldn't find our reservation. We had to wait about 30 mins (whilst they were seeing to other guests) and in the end I had to actually send them over our confirmation Via email. The receptionists weren't very friendly, nor apologetic for the delay and the issue, which didn't bode well with us and reception is the face of the hotel! The location was perfect- right on the beach so you could have a lovely morning/evening stroll and a short walk to the shops that were just down the road. There were plenty of bars and eateries also if you wanted to eat/drink outside the hotel. The room was okay- not 4* quality as previous 4* hotels I've been in before- as the toilet seat was coming off and the shower tap was really lose, so didnt want to jiggle too much in case it fell out the wall. but on the plus size the shower was hot and fast and the rooms were really spacious and cleaned every day. With regards to the food, again we don't think it was 4*- it was very 'samey' each day. Luckily we arent fussy eaters so it was fine for us, we literally ate everything that was there, but there was limited options for people that only like normal food (1 type of pizza, 1 type of chip product) the paella was amazing though, and so were the fish dishes! Puddings were incredible also. There are 2 other restaurants on site- oriental and Italian. They are only open certain nights though so you must check when you arrive what nights you want to go, as when we went to go to the oriental, it was fully booked which is a shame as that's our favourite cuisine. The Italian was lovely. The pool bar had a good variety of alcoholic drinks and the hot drinks machine was a god send when it was a bit chilly round the pool first thing in the morning. The entertainment staff were really lovely, they work incredibly hard and do activities for all ages- we loved bingo round the pool! All in all a lovely hotel, however comparing to previous 4* hotels we've been to, this hasnt been on par however we would deffo come back again!! Thank you for having us :) 
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Date of stay: November 2021Trip type: Traveled as a couple
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PRICE RANGE
$86 - $163 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
beatriz playa hotel puerto del carmen, beatriz playa and spa, beatriz playa lanzarote
LOCATION
SpainCanary IslandsLanzarotePuerto Del Carmen
NUMBER OF ROOMS
404
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Frequently Asked Questions about Hotel Beatriz Playa & Spa
Which popular attractions are close to Hotel Beatriz Playa & Spa?
Nearby attractions include Tipsy Mcstaggers (0.3 miles), Peggy's Snug (0.2 miles), and The Sportsman Bar (0.2 miles).
What are some of the property amenities at Hotel Beatriz Playa & Spa?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Beatriz Playa & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Beatriz Playa & Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hotel Beatriz Playa & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Beatriz Playa & Spa?
Conveniently located restaurants include Pride of India, The Auld Triangle Bar & Restaurant, and Decky Dillon's.
Are there opportunities to exercise at Hotel Beatriz Playa & Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Hotel Beatriz Playa & Spa have airport transportation?
Yes, Hotel Beatriz Playa & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Beatriz Playa & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Beatriz Playa & Spa offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hotel Beatriz Playa & Spa?
The staff speaks multiple languages, including English, Spanish, French, and German.