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C/Mato S/n Urb. Matagorda, 35510 Puerto Del Carmen, Lanzarote Spain
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Traveler (3286)
360
Panoramas (10)
Room & Suite (594)

About

#53 of 89 hotels in Puerto Del Carmen
Location
3.9
Cleanliness
3.9
Service
3.8
Value
3.6
It is situated few meters from playa de Matagorda, with direct access to the promenade of Puerto del Carmen. From here you can easily visit the island of Lanzarote for its central location. The spaciousness of its rooms will make you enjoy a more comfortable stay. The hotel’s gastronomic and leisure offers are so wide-ranged that you will not get bored. The majority of the rooms offer a sea view. Enjoy your stay at Lanzarote, at the island of the volcanoes, the malvasia wine, the beaches of golden sand and with the guarantee of service from Hotel Beatriz Playa & Spa. The centre of Puerto del Carmen is located less than 10 minutes away with car from Beatriz Playa, and the closest golf club is only 6 km’s away.
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Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Indoor play area for children
Parking
Paid wifi
Pool / beach towels
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Poolside bar
Mini golf
Entertainment staff
Evening entertainment
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Massage
Salon
Steam room
Currency exchange
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Bay View
Languages Spoken
English, French, Spanish, German

Location

Full view
60Somewhat walkable
Grade: 60 out of 100
18Restaurantswithin 0.3 miles
5Attractionswithin 0.3 miles
4511Reviews870Q+A100Room tips
Traveler rating
  • 1,329
  • 1,378
  • 935
  • 464
  • 405
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Popular mentions
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Most Recent
darrenw30 wrote a review Dec 1
Exeter, United Kingdom46 contributions61 helpful votes
See you in March and November 2023 ! Absolutely love this place, the staff, the rooms, the pool, the food, the planes, the entertainment, the location.... most of all... the fellow guests. Lovely bunch ! Feliz Navidad mi amigos / amigas !!!!
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Gerry P wrote a review Nov 2022
Stranorlar, Ireland90 contributions60 helpful votes
Loved this hotel. Yes, it needs a revamp. Bedroom was clean. Towels were changed daily and room cleaned. We had a half board booking. Plenty of choice at both breakfast and evening meal. Definitely, something for the fussy eater. The Christmas decorations were beautiful, especially the crib in the foyer
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Date of stay: November 2022
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Dirección Beatriz Playa, Director General at Hotel Beatriz Playa & Spa
Responded 4 days ago
Dear guest, Thank you very much for writing about us in such a favourable way. We are very pleased that all the services and facilities of the hotel were to your liking. Meeting the expectations of our guests is a source of satisfaction for Beatriz Hoteles. We hope you will visit our facilities again soon and enjoy a new stay. Best regards. Javier Rodriguez, Manager of Hotel Beatriz Playa & SPA.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Michael M wrote a review Nov 2022
Dublin, Ireland564 contributions199 helpful votes
This hotel is only 8 minutes by car from the airport and while not in the centre of Puerto del Carmen is still within walking distance of quite a few shops and restaurants. The staff, particulalrly on reception, are very pleasant and helpful. Facilities are good with several bars and restaurants on site as well as a large pool with plenty of sunbeds and an very nice spa.
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Date of stay: November 2022
Cleanliness
Service
Sleep Quality
Room Tip: Try for a sea view or partial sea view even though a bit more expensive
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Dirección Beatriz Playa, Director General at Hotel Beatriz Playa & Spa
Responded 4 days ago
Dear guest, Thank you very much for your remarkable contribution to the Beatriz Hotels community. We are glad that you enjoyed the facilities and services of our hotel establishment. We would be delighted if you could count on us for future visits to the area. Best regards. Javier Rodriguez, Manager of Hotel Beatriz Playa & SPA.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Martina B wrote a review Nov 2022
8 contributions6 helpful votes
Our 3rd and last time in Beatritz, hotel seriously needs a good upgrade, room was shabby, towels stained, breakfast was cold and awful. Staff lovely very helpful such a shame to see it has deteriorated so much.
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Date of stay: November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Response from Dirección Beatriz Playa, Director General at Hotel Beatriz Playa & Spa
Responded 4 days ago
Dear guest, Thank you for commenting on your experience at our facilities. We appreciate you highlighting the professionalism of our entertainment team who take great care to make the experience unforgettable for children and adults alike. On the other hand, we regret that you did not enjoy your stay with us. Our daily work is reflected in our personalised customer service, optimum cleanliness, a restaurant with a variety of dishes and top quality products, spacious and well-kept facilities and a privileged location just minutes from the beach. Having said that, we will continue to enhance our virtues and improve our small defects in the short, medium and long term. Best regards. Javier Rodriguez, Manager of Hotel Beatriz Playa & SPA.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LoLo wrote a review Nov 2022
Malaga, Spain6 contributions4 helpful votes
I’ve stayed here with my partner before and found the hotel ok but this time I wasn’t happy. We were just here luckily on bed and breakfast basis as I found the breakfast not at all good. Yes there’s plenty of variety but nothing I actually enjoyed. Every single day we had to go to reception to get a new key card as the two we had seemed to stop working after midday. Total pain having to keep going down to reception to have them renewed. The receptionist kept telling us to keep key cards away from phone etc. yes we are well aware of that and our key cards were kept separately well away from any electrical devices. The wifi in the room and in the most part of the hotel was utter rubbish. I couldn’t conect my iPad to wifi at all in our room. The mobile data signal was also really poor and I was unable to hotspot my iPad from my phone either. I will say the lady who cleaned our room every day was really lonely. So friendly and always with a smile.
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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meadowIreland wrote a review Nov 2022
ireland11 contributions6 helpful votes
Location and general facilities of this hotel are good. Staff are friendly and helpful. That's where the positive ceases, bed and breakfast is acceptable anything beyond this is a big No No. Half board was very disappointing, the quality of food served in the evening did not reflect the 4 star rating this hotel has. Generally bland and tasteless, frozen pizzas , even in the :specialist" Italian restaurant, which there is an additional charge for. Frozen deserts... the list goes on & on. A number of attempts were made to discuss changing the booking with the hotel, breakfast & lunch prehaps as we were going out to eat in the evening, both via face to face & email, all of which were ignored 🙁 which obviously compounded the situation.
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Date of stay: November 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Dirección Beatriz Playa, Director General at Hotel Beatriz Playa & Spa
Responded 4 days ago
Dear guest, Thank you for commenting on your experience with us. We are very pleased that you highlight the work of our customer service team and that you enjoyed our location and facilities. On the other hand, we would like to point out that we always strive to offer a fresh and quality product to our guests so that they can enjoy a gastronomic experience of the level they deserve. We regret that the food was not to your liking. Having said that, we would like to emphasise that one of our main objectives is to improve every day and offer a better experience to our visitors. Therefore, we will take into account everything you have said with the intention to solve them and thus grow in the future. We hope that you will come back to visit us in the future and that we will be able to change some of these issues. Best regards. Javier Rodriguez, Manager of Hotel Beatriz Playa & SPA.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
helen wrote a review Nov 2022
Crich, United Kingdom12 contributions13 helpful votes
Nothing wrong with this hotel for a cheap break with a short transfer from the airport. The hotel layout is very quirky and the public areas are large, set in a weird atrium . Reminded me a bit of a large shopping/ eating centre. Rooms are lovely and spacious, clean and comfortable. Good location to explore this stretch of coast. Food was ok , not fantastic but it’s a cheap hotel and you get what you pay for .
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Date of stay: November 2022Trip type: Traveled as a couple
Room Tip: Take advantage of the electric scooters outside if you can , fun way to zip around.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Dirección Beatriz Playa, Director General at Hotel Beatriz Playa & Spa
Responded 4 days ago
Dear guest, We thank you for such a simple and gratifying comment. We are thrilled that our guests enjoy a complete and happy stay at our hotel. We hope you will count on us for your next visit to the island. Best regards. Javier Rodriguez, Manager of Hotel Beatriz Playa & SPA.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sue J wrote a review Nov 2022
Greater Manchester, United Kingdom8 contributions4 helpful votes
Just returned from a week at the Beatriz and we had a wonderful time went as a couple to celebrate my partners birthday Hotel is clean , staff are friendly but not pushy to get you involved in activities . Food is something for everyone,rooms clean towels changed daily key card had to be re-activated a few times . All in all a relaxing stay lots of memories made Thankyou to the staff who work really hard
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Date of stay: November 2022
Location
Service
Sleep Quality
Room Tip: Top floor is best sea view is amazing
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Dirección Beatriz Playa, Director General at Hotel Beatriz Playa & Spa
Responded 1 week ago
Dear guest, Thank you very much for contributing to this feedback forum. There is nothing better than a guest who is satisfied with our facilities and who reflects it in an outstanding comment. We look forward to welcoming you in the future to enjoy another stay. Best regards. Javier Rodriguez, Director of Hotel Beatriz Playa & SPA.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
John L wrote a review Nov 2022
Limavady28 contributions62 helpful votes
We have been regular returning guests to the Beatriz Playa for almost 15yrs and unfortunately hadn’t been back since 2019 due to Covid. We have never had a poor stay here. When we walked into reception Maria the receptionist was really pleased to see us back and gave my wife a huge hug. Nothing was too much for the staff on reception who were extremely helpful and made us so welcome. First impression being back was just how clean the Hotel was and the free WiFi available had been significantly upgraded so you could access it easily now in your room which was great. The food on offer was very good, with a huge variety on offer, with salads, meat, fish etc. The chef would be grilling away with Steaks, Chicken, Pork etc and you could help yourself to as much as you could eat with no restrictions. Believe me you will not go hungry in the Beatriz Playa. The desserts are absolutely amazing, as is the choice of food. It does pay to go all inclusive, as I did see some guests expecting to eat for free when they didn’t pay for all exclusive. You get what you pay for. The restaurant staff are very attentive with many working in the hotel for many years. The room we stayed in was very clean and comfortable. Cleaned every day with fresh towels put in the bathroom and a nice Samsung TV on the wall with a channel giving American crime dramas back to back all day. CSI Miami, FBI, Criminal Minds etc all watchable in English with no subtitles. Twin beds were very comfortable and adequate cupboard space. Room has phone with access to calling reception if you need anything. We were given extra pillows, a kettle and basically anything we asked for within reason. Room has a moderate size fridge to keep drinks etc cool. The pool area was a nice place to go and relax. There is a table tennis set up to use, crazy golf course which the hotel are completely rebuilding with a nice new one and we were lucky to get 10 days of excellent hot weather. Lots of sun-beds and very nice clean pool area which they clean early each morning. There is a seating area very close by with free soft drinks, coffee, tea etc if all inclusive. This area has a smaller dining area for lunch etc if you want to stay close to the pool rather than going to the main dining area. Frankly for the price of our 10 night stay we were more than happy with the hotel and I can’t understand some of the poorer reviews on here. We would highly recommend Beatriz Playa has a comfortable base for any trip to Lanzarote and we will be booking a return trio back here as soon as we get home. We always stay with the all inclusive deal and you will never go hungry or need to eat out, as there is so much food available in the restaurant.
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Dirección Beatriz Playa, Director General at Hotel Beatriz Playa & Spa
Responded 1 week ago
Dear guest, Thank you very much for highlighting the best aspects of our hotel in your review. It is a pleasure for us that you enjoyed a comfortable stay, services suited to your requests and good quality and complete facilities. We would like to enjoy your company very soon. Best regards. Javier Rodriguez, Director of Hotel Beatriz Playa & SPA.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Eddiebyrne wrote a review Nov 2022
164 contributions72 helpful votes
+1
Read the reviews, stayed before years ago, eager to return, what a let down 🤦‍♂️, we booked half board, we eat out 4 of the nights costing us around €350-€400 when we should be eating in the hotel but the food was so bland and boring for a 4 star we expected more. The staff in general were lovely throughout the hotel the only plus. My biggest problem was how dated the decor was throughout inside and out, I was shocked that wooden carvings of Indians and whatever the rest were I do not know along with 80’s dated carpets still exist in this hotel the sheer darkness and low lighting throughout shocked me. The rooms were dated the decor is from the 90’s, probally earlier in fact! the value for money and location is what drew me back plus sentimental reasons having stayed there with my now wife many years ago I wanted to return but this hotel has had its day and I am sorry to say I won’t be back. I went walkout to look at other 4 star hotels nearby and the Beatriz management should take a long hard look at the competition and urgently spend money on refurbishment’s throughout. I don’t like giving poor reviews and i fact this may be my first time, but I won’t be the last to give a negative review I have to say, just home from a lovely week in beautiful lanzarote but for the Beatriz? Exit stage right 😢
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Date of stay: November 2022Trip type: Traveled as a couple
Room Tip: Have a good luck at the other hotel choices firstly
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Response from Dirección Beatriz Playa, Director General at Hotel Beatriz Playa & Spa
Responded 1 week ago
Dear guest, Thank you for commenting on your experience with us. We are sorry to hear that our hotel did not live up to your expectations. We would like to point out that our hotel has a characteristic aesthetic that is appreciated by most of our visitors. Even so, every day we try to improve and make sure that our facilities are up to date in order to offer the best service and ensure the wellbeing of our guests. Once again, we regret that your experience was not up to your expectations. We will continue to work hard to provide an unbeatable service. We hope that you will be able to return soon and change some of these perspectives. Best regards. Javier Rodriguez, Director of Hotel Beatriz Playa & SPA.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$79 - $124 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
beatriz playa hotel puerto del carmen, beatriz playa and spa, beatriz playa lanzarote
LOCATION
SpainCanary IslandsLanzarotePuerto Del Carmen
NUMBER OF ROOMS
404
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HOTEL BEATRIZ PLAYA & SPA $100 ($̶1̶7̶2̶) - Updated 2022 Prices & Reviews - Puerto Del Carmen, Spain

Frequently Asked Questions about Hotel Beatriz Playa & Spa
Which popular attractions are close to Hotel Beatriz Playa & Spa?
Nearby attractions include Peggy's Snug (0.2 miles), Tipsy Mcstaggers (0.3 miles), and The Sportsman Bar (0.2 miles).
What are some of the property amenities at Hotel Beatriz Playa & Spa?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Beatriz Playa & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Beatriz Playa & Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hotel Beatriz Playa & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Beatriz Playa & Spa?
Conveniently located restaurants include Pride of India, Jazz Bistro Restaurante, and The Auld Triangle Bar & Restaurant.
Are there opportunities to exercise at Hotel Beatriz Playa & Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Hotel Beatriz Playa & Spa have airport transportation?
Yes, Hotel Beatriz Playa & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Beatriz Playa & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Beatriz Playa & Spa offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hotel Beatriz Playa & Spa?
The staff speaks multiple languages, including English, Spanish, French, and German.