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Beatriz Playa & Spa

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Beatriz Playa & Spa
Beatriz Playa & Spa
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2,322 Reviews from our TripAdvisor Community

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Showing 1,354: English reviews
North Yorkshire, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

This is the fourth time that we have visited this hotel, and we would be more than happy to book our next visit tomorrow. As a party of 11 with three separate bookings this hotel has been great at accommodating us and making sure we are always able to sit together at meals etc. The poolside area is definitely family... More 

Helpful?
2 Thank Abi E
Skelmersdale, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We've just returned from 14 nights at the Hotel Beatriz Playa and Spa. My wife, myself, and 3 boys, 15, 8, 2. We had a superb holiday, probably the best we've had, and we've had a few. Firstly, the hotel. We found the hotel, and it's staff, mostly polite and helpful. There was a few, especially in the main buffet... More 

Helpful?
4 Thank Andy S
Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We have just returned from another two week stay at the Beatriz. I think it was our 17th visit! My wife and daughter won't even consider going anywhere else! Yes, the rooms are getting a bit tired and an update would be good but the maid provided an excellent service, as always, keeping the room very clean. The reception staff... More 

Helpful?
3 Thank Guywesty
DireccHBeatrizPlaya, Responsable de Relaciones Publicas at Beatriz Playa & Spa, responded to this review

Dear guest, Thank you very much for having taken the time to leave us your feedback on TripAdvisor. It is wonderful to hear that you have enjoyed your return visit as much as your first stay. How nice to read your words of praise concerning our culinary offer. Our chefs love to delight our guests with national and international delicacies... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed 1st August for a week Hot hot hot!! Room nice, room service exallant Food great! Lots for everybody! crowded dining room but that's unavoidable The bar at night was a joke getting served long long q's

Helpful?
4 Thank Steven H
DireccHBeatrizPlaya, Responsable de Relaciones Publicas at Beatriz Playa & Spa, responded to this review

Dear guest, Thank you for your stay and for having taken the time to share your experience on TripAdvisor. We are always glad to hear the feedback from our guests and knowing that our efforts to serve and provide you with a refreshing stay were worth it, is very rewarding! As we always strive to maintain and further improve our... More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

My family and I (4 adults and 5 children, aged 8, 6, 5, 3, and 11 months) have just come back from this hotel. It wasn't the worst hotel, but it was not good either. It could be so much better with a little investment. The rooms are not available until 3PM. We were not told of this, and were... More 

Helpful?
4 Thank DMouse007
DireccHBeatrizPlaya, Responsable de Relaciones Publicas at Beatriz Playa & Spa, responded to this review

Dear guest, Thank you for your recent stay and for having taken the time to write a review on TripAdvisor. About the check in ,like in any hotel round the world is between 3 pm and 5 pm in some of the places. We try always to do it before 3 pm, without any exception . In our hotel, All... More 

Travelers are raving about these Puerto Del Carmen hotels

Cheshunt
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 1 week ago

Have just returned from a 2 week family holiday (4 adults, 5 children) at this all inclusive hotel, and have to say, it is one of the worst hotels I have ever had the misfortune of staying in. We arrived at 1pm, having been travelling since 4am, only to be informed that there were no rooms until 3pm, this hotel’s... More 

Helpful?
1 Thank RALCheshunt
DireccHBeatrizPlaya, Responsable de Relaciones Publicas at Beatriz Playa & Spa, responded to this review

Dear guest, Thank you for your recent stay and for having taken the time to write a review on TripAdvisor. It saddens us very much that we are not able to meet your expectations. About the check in ,like in any hotel round the world is between 3 pm and 5 pm in some of the places. We try always... More 

Droitwich, England, United Kingdom
Level Contributor
75 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed 1 week ago

We decided on this hotel as we needed somewhere that offered a good time for us a a family of four, I will start with the food, cannot fault it, plenty of choice and variety and the restaurant area was of good standard. We didn't unfortunately have one of the newer refurbished rooms that was mentioned in other reviews but... More 

Helpful?
2 Thank Lisa H
DireccHBeatrizPlaya, Responsable de Relaciones Publicas at Beatriz Playa & Spa, responded to this review

Dear guest, Thank you for your recent stay and for having taken the time to publish a review on TripAdvisor. I would also like to thank you for your constructive suggestions. Rest assured that we are continuously working on further improving our high standards and adapting our services to our guests’ needs and requirements, so all of your comments have... More 

Cheshunt, United Kingdom
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 1 week ago

We have just returned from 2 weeks, and frankly would not recommend it to anyone, especially if you don't like cockroaches! Hotel basically only wants your money - 3 Euros a day for the safe, 3 for the fridge, 7 per day or 20 per week for Internet, which we couldn't get to work, and 3 per day for tea/coffee... More 

Helpful?
1 Thank supernannie
DireccHBeatrizPlaya, Responsable de Relaciones Publicas at Beatriz Playa & Spa, responded to this review

Dear guest, Thank you for your recent stay and for having taken the time to write a review on TripAdvisor. It saddens us very much that we are not able to meet your expectations. About the check in ,like in any hotel round the world is between 3 pm and 5 pm in some of the places. We try always... More 

Limerick
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Lanzarote was great. Overall, our stay at Beatriz Playa very enjoyable - nice, clean, airy-feeling hotel. Kids Club staff were brilliant and our two youngsters looked forward to getting down there every morning. We were half-board ... food is buffet style and is reasonably good, and varied, but you'll naturally want to get out the odd night, to break it... More 

Helpful?
1 Thank DearCadence
DireccHBeatrizPlaya, Resposable de Relaciones Publicas at Beatriz Playa & Spa, responded to this review

Dear Guest, Thank you for your recent stay and for having taken the time to publish a review on TripAdvisor. First of all, we are very pleased to learn that you consider very enjoyable your stay with us. I apologize for the bad impression about the staff. I have personally followed up on these issues ,to make sure that incidents... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Just returned from our 14 night holiday 2 adults 2 children (aged 7 and 10) and we had a lovely time. I would say that this hotel is best for families as the kids mini club (4 to 7 yrs) and junior clubs (8 to 12yrs) were fantastic offering activities such as mini golf, pool, kids darts, archery, ping pong,... More 

Helpful?
2 Thank Leanne G
DireccHBeatrizPlaya, Responsable de Relaciones Publicas at Beatriz Playa & Spa, responded to this review

Dear guest, Thank you very much for sharing your opinion with the community of TripAdvisor. Thank you as well for your nice remark on all our staff as they all try to make your holiday as memorable as they can. Our guests’ feedback is of utmost importance. As we continuously evolve and further adapt our service and facilities to our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Free Internet
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting

Additional Information about Beatriz Playa & Spa

Address: Urb. Matagorda, 35510 Puerto Del Carmen, Lanzarote, Spain
Location: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Price Range: $82 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Beatriz Playa & Spa 4*
Number of rooms: 404
Reservation Options:
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Also Known As:
Beatriz Playa Hotel Puerto Del Carmen
Beatriz Playa And Spa
Beatriz Playa Lanzarote
Beatriz Playa & Spa Lanzarote/Puerto Del Carmen
Hotel Style:
#5 Spa Hotel in Puerto Del Carmen
#15 Luxury Hotel in Puerto Del Carmen
#21 On the Beach Hotel in Puerto Del Carmen
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