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Beatriz Playa & Spa

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Beatriz Playa & Spa
Beatriz Playa & Spa
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2,377 Reviews from our TripAdvisor Community

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Showing 1,375: English reviews
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Spent the first 2 weeks of September here with my 8 year old, and my Mum & Dad. The hotel is in Matagorda, & to the start of Puerto del carmen was around an hours walk away so it's quite far out. I had reservations about this hotel given the many mixed reviews that I'd read, but first impressions were... More 

Helpful?
2 Thank LauraG2503
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

The only downfall i had regarding my stay at the beatriz was that our room wasnt cleaned how it shouldve. Beds were only changed once in 7days, and after the cleaner left the room it was how i left it that day. Apart from that, the bar staff were just fab, kids got on very well with the animation team... More 

Helpful?
4 Thank Geraldine M
Dublin, Ireland
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Back again for the fifth time , upgraded dining area has certainly got the wow factor and is a credit to the management. Food once again was excellent but my one gripe is the beef joints are always cooked to medium rare and if thats not your preference , then tough. The situation with wifi is appalling , one room... More 

Helpful?
4 Thank Peter J
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

This hotel deserves no stars!! We stayed here for 7 nights and I will never wish my worst enemy to stay here. The room cleaning service is atrocious.the maids do not change bedsheets or towels. We found the same dirty towels just folded back up again. We had to soak the towels with water for them to be changed. On... More 

Helpful?
6 Thank Janny243

Travelers are raving about these Puerto Del Carmen hotels

Radstock, United Kingdom
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from a weeks all inclusive break. The hotel is stunning, clean and comfortable with stunning views. Planes do take off and land every day as you are just five minutes from the airport, but really you don't take any notice of them. There was no problem for us with the all inclusive part. Food was varied and a... More 

Helpful?
6 Thank Liz B
DireccHBeatrizPlaya, Responsable de Relaciones Publicas at Beatriz Playa & Spa, responded to this review

Dear guest, Thank you very much for having taken the time to leave us your feedback on TripAdvisor. It is wonderful to hear that you have enjoyed your return visit as much as your first stay. How nice to read your words of praise concerning our culinary offer. Our chefs love to delight our guests with national and international delicacies... More 

Dublin, Ireland
Level Contributor
64 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent two weeks here b&b basis, end of june/early july. The hotel itself is stunning, and a treat to wander round. But wander you will, because it;s huge!!! The underground is amazing, but the shops under neath lack any vibrancy (and customers). the staff in the stores were dour and looked absolutely fed up. We visited the spa and had... More 

Helpful?
3 Thank elizabethDublin
DireccHBeatrizPlaya, Responsable de Relaciones Publicas at Beatriz Playa & Spa, responded to this review

Dear guest, Thank you very much for having chosen Hotel Beatriz Playa &Spa and for taken the time to share your experience on TripAdvisor. Since we strive to maintain and continuously improve our high standards ,a constructive feedback and suggestion of our guests are a great importance to us. We work hard on continuously improving and adapting our services and... More 

London, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Absolutely DISGUSTING hotel. I went here with my mum and son thinking this was a 4 star hotel when in fact it's worse than a hostel!!! There was cockroaches in the food and all over the bar and dining area, our room was full of ants which kept biting us all to death!! And to top off this disaster of... More 

Helpful?
9 Thank Kimberley N
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This hotel was stunning and clean. Having read a lot of bad reviews we expected it to be quite dirty but we saw people cleaning all day ever day and the pool area was cleaned every day. The pools were too deep really for families and were really really cold which was a shame. We did use the kids pool... More 

Helpful?
2 Thank Sarah W
Scotland, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We thoroughly enjoyed our holiday here, we were quite apprehensive on arrival after reading some reviews. We arrived after 9pm and were welcomed by very friendly ladies in reception , they told us to go straight to the restaurant to have our meal and check in later on. We went in for our meal , there was plenty of choice... More 

Helpful?
3 Thank DreaMack1
DireccHBeatrizPlaya, Responsable de Relaciones Publicas at Beatriz Playa & Spa, responded to this review

Dear Guest, First of all , I would like to express my thankfulness for writing a comment this detailed about your experience after staying in our Hotel Beatriz Playa & Spa ****. This is very helpful for other people who would like to choose our hotel for their next visit to Lanzarote . It is so encouraging for me and... More 

worcester.england
Level Contributor
99 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 1 week ago

Where do I start.My friends booked this holiday through low cost holidays, we paid for it but a few days later Low Cost went bust. We were all luck as we paid by CREDIT CARDS always pay by CREDIT CARD because you are protected. Once we paid we had a lot of problems but our bank Lloyd paid us out... More 

Helpful?
4 Thank richandangie
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting

Additional Information about Beatriz Playa & Spa

Address: Urb. Matagorda, 35510 Puerto Del Carmen, Lanzarote, Spain
Location: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Price Range: $83 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Beatriz Playa & Spa 4*
Number of rooms: 404
Reservation Options:
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Also Known As:
Beatriz Playa And Spa
Beatriz Playa Hotel Puerto Del Carmen
Beatriz Playa Lanzarote
Beatriz Playa & Spa Lanzarote/Puerto Del Carmen
Hotel Style:
#5 Spa Hotel in Puerto Del Carmen
#15 Luxury Hotel in Puerto Del Carmen
#21 On the Beach Hotel in Puerto Del Carmen
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