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Beatriz Playa & Spa

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Beatriz Playa & Spa
Beatriz Playa & Spa
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2,386 Reviews from our TripAdvisor Community

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Showing 1,379: English reviews
Leeds
Level Contributor
3 reviews
4 of 5 stars Reviewed yesterday NEW via mobile

Lovely hotel. Food was as nice as you would expect from a buffet. Entertainment staff were brilliant with teenagers, young children and all the adults in our party. Rooms were clean and suitable for all our needs. Had a water leak which was promptly fixed and dry cleaning offered for damaged clothing. Near to a small nightlife village and fab... More 

Helpful?
Thank lkkdavies
Cumbernauld
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed their from 9th to 23rd September. I emailed ahead and asked for a sea view which we were charged an additional £140.00 euros on arrival.most of the hotel especially on 2nd or 3rd floors have sea views and can't believe that everyone in those rooms paid extra. I was apprehensive before arrival having read some of the reviews,... More 

Helpful?
4 Thank AnnNorthLanarkshire
DireccHBeatrizPlaya, Departamento de Att. Cliente y RRPP at Beatriz Playa & Spa, responded to this review

Dear guest, First of all, thank you for your review at TripAdvisor. We would like to thank you for your recent stay in our hotel. Our hotel has different kind of rooms, which all have different prices. In this hotel you pay extra for a see view. We are glad that your experience with our housekeeping was good. In our... More 

Level Contributor
3 reviews
2 of 5 stars Reviewed 3 days ago NEW via mobile

Unfortunately I wouldn't class this as four star. The food wasn't great, there wasn't much choice and it wasn't warm at all. I know it's a buffet, but I've been to buffets with hotter food. We ate out 3 times instead. The Chinese restaurant was the best. Spirits were generous, however the cocktails were shocking. The room was okay, when... More 

Helpful?
Thank Rebecca T
DireccHBeatrizPlaya, Departamento Att. Cliente y RRPP at Beatriz Playa & Spa, responded to this review

Dear guest, Thank you very much for having chosen Hotel Beatriz Playa &Spa and for taken the time to share your experience on TripAdvisor. About the rooms we would like to inform you that we are working step by step to renovate the entire hotel. We are sorry to hear that we have not been able to satisfy your needs... More 

Travelers are raving about these Puerto Del Carmen hotels

1 review
4 of 5 stars Reviewed 3 days ago NEW via mobile

Plenty of food choices, friendly and helpful staff. Good entertainment every night. Great location ideal for beach, shops and bars. Ideal for couples and families, 2 pools for adults and one for young children, also a Pool Bar. Kids club + entertainment for adults day and night.

Helpful?
Thank Sandra W
DireccHBeatrizPlaya, Departamento Att. Cliente y RRPP at Beatriz Playa & Spa, responded to this review

Dear guest, First of all, thank you very much for your review. We are so happy to hear that the efforts and dedication of our staff made such a positive impact on your holidays. We really appreciate for having taken a few moments of your valuable time to express your satisfaction about our Hotel Beatriz Playa&Spa****. We cannot be more... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Spent the first 2 weeks of September here with my 8 year old, and my Mum & Dad. The hotel is in Matagorda, & to the start of Puerto del carmen was around an hours walk away so it's quite far out. I had reservations about this hotel given the many mixed reviews that I'd read, but first impressions were... More 

Helpful?
2 Thank LauraG2503
DireccHBeatrizPlaya, Departamento de Att. Cliente y RRPP at Beatriz Playa & Spa, responded to this review

Dear guest, Thank you very much for having chosen Hotel Beatriz Playa &Spa and for taken the time to share your experience on TripAdvisor. Since we strive to maintain and continuously improve our high standards ,a constructive feedback and suggestion of our guests are a great importance to us. We work hard on continuously improving and adapting our services and... More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

The only downfall i had regarding my stay at the beatriz was that our room wasnt cleaned how it shouldve. Beds were only changed once in 7days, and after the cleaner left the room it was how i left it that day. Apart from that, the bar staff were just fab, kids got on very well with the animation team... More 

Helpful?
4 Thank Geraldine M
DireccHBeatrizPlaya, Departamento Att. Cliente y RRPP at Beatriz Playa & Spa, responded to this review

Dear guest, Thank you very much for having chosen Hotel Beatriz Playa &Spa and for taken the time to share your experience on TripAdvisor. It is so encouraging for me and each member of the staff to read these kind words ,and it makes me happy that the hotel and all sectors met your expectations so you decide to choose... More 

Dublin, Ireland
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 1 week ago

Back again for the fifth time , upgraded dining area has certainly got the wow factor and is a credit to the management. Food once again was excellent but my one gripe is the beef joints are always cooked to medium rare and if thats not your preference , then tough. The situation with wifi is appalling , one room... More 

Helpful?
4 Thank Peter J
DireccHBeatrizPlaya, Departamento de Att. Cliente y RRPP at Beatriz Playa & Spa, responded to this review

Dear guest, Thank you very much for having chosen Hotel Beatriz Playa &Spa and for taken the time to share your experience on TripAdvisor. . Since we strive to maintain and continuously improve our high standards ,a constructive feedback and suggestion of our guests are a great importance to us. We work hard on continuously improving and adapting our services... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

This hotel deserves no stars!! We stayed here for 7 nights and I will never wish my worst enemy to stay here. The room cleaning service is atrocious.the maids do not change bedsheets or towels. We found the same dirty towels just folded back up again. We had to soak the towels with water for them to be changed. On... More 

Helpful?
6 Thank Janny243
DireccHBeatrizPlaya, Departamento Att. Cliente y RRPP at Beatriz Playa & Spa, responded to this review

Dear guest, Thank you for your recent stay and for taking the time to write a review on TripAdvisor. It saddens us very that we are not able to meet your expectations. We are sorry about the appearance of a cockroach. Our property and each and every room are daily cleaned and all regular indoor and outdoor chemical control routines... More 

Radstock, United Kingdom
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from a weeks all inclusive break. The hotel is stunning, clean and comfortable with stunning views. Planes do take off and land every day as you are just five minutes from the airport, but really you don't take any notice of them. There was no problem for us with the all inclusive part. Food was varied and a... More 

Helpful?
6 Thank Liz B
DireccHBeatrizPlaya, Responsable de Relaciones Publicas at Beatriz Playa & Spa, responded to this review

Dear guest, Thank you very much for having taken the time to leave us your feedback on TripAdvisor. It is wonderful to hear that you have enjoyed your return visit as much as your first stay. How nice to read your words of praise concerning our culinary offer. Our chefs love to delight our guests with national and international delicacies... More 

Dublin, Ireland
Level Contributor
64 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Spent two weeks here b&b basis, end of june/early july. The hotel itself is stunning, and a treat to wander round. But wander you will, because it;s huge!!! The underground is amazing, but the shops under neath lack any vibrancy (and customers). the staff in the stores were dour and looked absolutely fed up. We visited the spa and had... More 

Helpful?
3 Thank elizabethDublin
DireccHBeatrizPlaya, Responsable de Relaciones Publicas at Beatriz Playa & Spa, responded to this review

Dear guest, Thank you very much for having chosen Hotel Beatriz Playa &Spa and for taken the time to share your experience on TripAdvisor. Since we strive to maintain and continuously improve our high standards ,a constructive feedback and suggestion of our guests are a great importance to us. We work hard on continuously improving and adapting our services and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting

Additional Information about Beatriz Playa & Spa

Address: Urb. Matagorda, 35510 Puerto Del Carmen, Lanzarote, Spain
Location: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Price Range: $84 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Beatriz Playa & Spa 4*
Number of rooms: 404
Reservation Options:
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Also Known As:
Beatriz Playa And Spa
Beatriz Playa Hotel Puerto Del Carmen
Beatriz Playa Lanzarote
Beatriz Playa & Spa Lanzarote/Puerto Del Carmen
Hotel Style:
#5 Spa Hotel in Puerto Del Carmen
#15 Luxury Hotel in Puerto Del Carmen
#20 On the Beach Hotel in Puerto Del Carmen
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