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Beatriz Playa & Spa

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Beatriz Playa & Spa
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2,474 Reviews from our TripAdvisor Community

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Showing 1,428: English reviews
Limavady
Reviewed yesterday NEWvia mobile

If you read my previous reviews you will see that my wife and I visit the Beatriz Playa for a week several times a year for almost a decade. This months visit was for our 35th wedding anniversary. We knew the hotel was being refurbished when we last stayed and were really looking forward to seeing the improvements made. We...

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Thank John L
Johannesburg, South Africa
Reviewed 3 days ago NEW

Honestly I read a whole bunch of reviews before i left on holiday and it really all depends on what type of person you are... You could go to the worlds best hotel as a grumpy tourist looking for problems and you would probably find some. No hotel is perfect but this hotel was way more than adequate for our...

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3Thank M_Richerts
Falkirk
Reviewed 4 days ago NEW

Myself and my partner have recently returned from this wonderful hotel. We just want to say a huge thank you to Javier and all the staff at the Beatriz Playa. All staff are so friendly and welcoming, they are extremely hard workers. This is our 2nd year visiting this hotel and we were really impressed with the refurbished restaurant. The...

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4Thank Rainbow07
Reviewed 5 days ago NEWvia mobile

Stayed here for a week all inclusive and would not recommend it. Food was so bad we had to eat out most nights even though we had paid for all inclusive.Informed reception of this twice but got no satisfaction not even an apology. Pool restaurant is a joke as it opens at 1 and even if it rained while we...

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4Thank mammyann
Newtownards, United Kingdom
Reviewed 1 week ago

The Beatriz playa and Spa is a lovely hotel it sits right across the road from the beach. There is a shopping centre within a 5 min walk and you can walk the whole way into Porta del Carmen either along the promenade or Beach. The hotel its self has a selection of eating houses French Chinese burger bar although...

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6Thank Allison M
DireccHBeatrizPlaya, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review

Dear guest, First of all, thank you for choosing us one more year to spend your holidays in our Hotel Beatriz Playa&Spa****. Also, thank you for sharing this review on TripAdvisor. We are sure that your comment will help future clients choose us as a holiday destination. It is lovely to read how much you enjoy your vacation in the...

Liverpool, United Kingdom
Reviewed 1 week ago

room great number 1018 second floor - food good bit warm but very edible - hired fridge but just pay 25 euros for the drinks to put in and get half price spa ticket also spa happy hour twice a week 12 euros for 2 people if staying all inclusive - pool great one is heated - rooms large plenty...

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5Thank stephanieandrobert
DireccHBeatrizPlaya, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review

Dear guest, Thank you for leaving your opinion on TripAdvisor. We are proud that your stay at our hotel has been as expected. We work with the aim that all customers complete their holiday with a wonderful experience; it is truly satisfying to know that with you this was achieved. Again, thanks for your comment, these words help us keep...

Reviewed 2 weeks ago via mobile

There was nothing specific wrong with this hotel, and it did have several good things about it but for a 4 star I expected better, and have stayed in better similar priced hotels in the canaries. Our main point was that you had to pay extra for everything, and what was free/included was poor standard. Food-plentiful but cheap quality. Coffee,...

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4Thank Suzanne D
DireccHBeatrizPlaya, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review

Dear guest, Thank you very much for writing a comment about your stay in our Hotel Beatriz Playa&Spa****. We are sorry to read your words of discontent because we work very hard to give our customers the best experience possible. We feel that in your case it has not happened. Regarding the details, I would like to emphasize that the...

Coral Bay, Australia
Reviewed 2 weeks ago

We traveled with two other families and were very impressed with the activities on offer. The entertainment and activities crew were great. Full of energy and had something on everyday. Free yoga or stretches in the morning by the pool, riffle shooting, darts, crazy golf and kids activity clubs all included. The spa was not included, you needed to pay...

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3Thank Manager6701
DireccHBeatrizPlaya, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review

Dear guest, First, I would like to thank you for your comment about your stay at our Hotel Beatriz Playa & Spa ****. We are very happy to read that your stay has been what you expected and we want to convey to you that we are very proud to have had you as a customer. We are sure that...

Thornton Cleveleys, United Kingdom
Reviewed 2 weeks ago

Arrived at reception, the staff were not very welcoming and the lady started chatting to the man in the back office whilst she was dealing with our check in, so I wasnt very impressed by that. The lady gave us a leaflet explaining when and where to eat. We received room key cards and was directed to the lift behind...

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5Thank christinemaloney
DireccHBeatrizPlaya, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review

Dear guest, First of all, thank you very much for writing a TripAdvisor review about your stay at our Hotel Beatriz Playa & Spa ****. Your feedback is very important to us. We try to improve on the basis of both positive and negative comments. We are sorry that the hotel services did not meet your expectations. Still, I assure...

Billingham, England, United Kingdom
Reviewed 2 weeks ago

Stayed for one week 10-17 Nov 2016. Very pleasant spacious hotel and very clean, Our room was very modern and airy (2098) but if you wanted a quiet night you wont get it in this room as you are above the entertainment bar so you have the music till 11.30pm, Not that it bothered us. I read a few comments...

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7Thank Stephanie C
DireccHBeatrizPlaya, Gerente at Beatriz Playa & Spa, responded to this review

Dear guest, Firstly, I would like to thank you for your time and for your comment about your experience at our Hotel. We are very pleased to read that your stay has been very pleasant and we want to convey to you that we are very happy to have had you as a customer. We are convinced that your comment...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Beatriz Playa & Spa

Address: Urb. Matagorda, 35510 Puerto Del Carmen, Lanzarote, Spain
Location: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Price Range: $81 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Beatriz Playa & Spa 4*
Number of rooms: 404
Reservation Options:
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Also Known As:
Beatriz Playa And Spa
Beatriz Playa Hotel Puerto Del Carmen
Beatriz Playa Lanzarote
Beatriz Playa & Spa Lanzarote/Puerto Del Carmen
Hotel Style:
#5 Spa Hotel in Puerto Del Carmen
#16 Luxury Hotel in Puerto Del Carmen
#20 On the Beach Hotel in Puerto Del Carmen
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Questions & Answers

Here's what travelers have asked, with answers from Beatriz Playa & Spa staff and other travelers.
249 questions
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1 month ago

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Questions? Get answers from Beatriz Playa & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“always ask for 2nd floor or up as it has better views the higher you go of coarse.”
 of 5 bubbles M_Richerts, 3 days ago | Read review
“High floor sea view”
 of 5 bubbles Rainbow07, 4 days ago | Read review
“we were over looking the crazy golf with a sea view it was lovely”
 of 5 bubbles AllisonM367, 1 week ago | Read review
“3rd floor, has the best Sea view”
 of 5 bubbles christinemaloney, 2 weeks ago | Read review
“High up and away from the Bar.”
 of 5 bubbles samuelheaney, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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