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Hotel Floresta

Certificate of Excellence
Calle Mercurio 2, 35510 Puerto Del Carmen, Lanzarote, Spain
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Hotel Floresta
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988 Reviews from our TripAdvisor Community

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Showing 797: English reviews
Cork, Ireland
1 review
2 of 5 stars Reviewed 3 days ago NEW

Floresta Hotel is in a fantastic location, Prom, beach, plenty of bars and restaurants nearby. Rooms and pool area are very well kept. Johan the Cuban entertainment guy was fantastic, night time entertainment was very basic. However, the quality of the food was very poor and very repetitive. They must have a huge calve population on the island as veal... More 

Helpful?
Thank Horatio2016
Ulrike B, Recepción at Hotel Floresta, responded to this review

Dear client, Thank you for sharing with us your impressions about Hotel Floresta and your feedback about your recent expierence in our house; all comments of our guests are always welcome and help us everyday to improve the attention and service we offer. We are glad that you liked the location, rooms, pool area and Joan and his entertainment program.... More 

Earlston, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We are back from our visit holiday to Lanzarote. The hotel was excellent, staff were very hard working and friendly. Rooms are big and cleaned everyday. Food was hotel standard but absolutely nothing wrong with it lots of choice for everybody. Pool area was clean, only downside there was a notice stating that no sunbeds were to be booked before... More 

Helpful?
5 Thank mscott2703
Ulrike B, Recepcion at Hotel Floresta, responded to this review

Dear client, Thank you for sharing with us your impressions about the Hotel Floresta and for choosing us as your destination for your holidays. As you mentioned right, do we have the problem with reservation of sunbeds early in the morning before anybody starts to work in the hotel, except reception of course. For exactely this particular reason did we... More 

Perth and Kinross, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Just returned from 12 great days in Lanzarote - hotel is in a great location and rooms are both clean and large. Pools are a good size but do get very busy and this caused several arguments mainly down to the early morning placement of the towels. This was solved in the second week as the chap that cleaned the... More 

Helpful?
3 Thank DoogsW
Ulrike B, Recepcion at Hotel Floresta, responded to this review

Hola DoogsW, first of all I would like to thank you that you took some time for a valoration! Thanks for pointing out all the positive things about our hotel and the island and be sure that we take all your complaints serious. We will investigate why there is a lack of cleaness in the pool bar and react that... More 

Bradford, United Kingdom
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed for 11 days with my husband, 16 year old son and his friend. We booked 2 one bedroomed apartments and requested these be next to each other overlooking the pool, which is exactly what we got. The apartments are clean and spacious with air con in the lounge area and ceiling fan in the bedroom. We stayed on a... More 

Helpful?
5 Thank dianeb16
Ulrike B, Recepcion at Hotel Floresta, responded to this review

Hola dianeb16, we're pleasead that you had such an wonderful stay with us and enjoyed your holiday on Lanzarote! We always try to fulfill the requests of our clients, but b unfortunately it is not always possible. For that reason we can not guarantee any request. Important is to send us the request as soon as possible, than the chances... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

1st day back home after a terrific holiday at The Floresta Hotel. Highly recommended to anybody considering Lanzerote, easy transfers from and to the airport (10 Mins) and very efficient service. Hotel staff are all very well mannered and friendly with nothing to much trouble. Accommodation kept spotlessly clean with regular changes of towels & sheets etc. Food is good... More 

Helpful?
3 Thank John M
Ulrike B, Recepcion at Hotel Floresta, responded to this review

Hola John M, Thank you very much that you took some time to valorate us here on tripadvisor! It's an honor to hear that we are the best resort where you have been on the Canary Islands. Such comments make us proud and pushes us to keep up the reached standard. As we know about the problem with the towels... More 

worksop
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Believe all the top reviews of this amazing hotel ... Amazing location , 10 mins from airport , check in so easy , rooms & grounds spotlessly clean , staff all work so hard we went AI & there is so much choice if you can't find anything you like to eat then there is something wrong with you !... More 

Helpful?
18 Thank macattack32
Ulrike B, Reception at Hotel Floresta, responded to this review

Hello macattack32: It was great to read your review, one positive thing after the other. It seems that you had a fabolous time, so much that you will be coming back next year. So we hope you will do that and we can welcome you in our hotel again. Until them many greetings from Lanzarote and Floresta More 

County Kildare, Ireland
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Fab holiday in a lovely hotel and great location 15 mins walk to puerto del carmen main strip and matagorda. Two bed apts spacious and spotless, cleaning service excellent. Reception staff very helpful.

Review collected in partnership with Alpharooms

Helpful?
8 Thank martinagan2016
Ulrike B, Reception at Hotel Floresta, responded to this review

Hello martinagan2016: We are very happy that you had a great time in our hotel. It seems that everything was to your complete satisfaction. We hope we will be able to welcome you soon again. Many greetings from Floresta More 

London
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our 5th year in a row visiting the Floresta and yet again it delivered! With many returning guests who we've met over the years. All the staff are a credit to the hotel but a special mention to Herbert, Noel, Blas, Teng, Eva, Bianca and the new entertainments manager Johan who is definitely the best in our 5yrs albeit he... More 

Helpful?
7 Thank Keenbo
Ulrike B, Reception at Hotel Floresta, responded to this review

Hello Keenbo: we are delighted that it was already your 5th visit to our hotel and once again you have enjoyed every moment of your stay here. We hope this hasn't been your last holiday here with us and you will be back soon. Many greetings from the Hotel Floresta-Team. More 

Sheffield, United Kingdom
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Had a nice stay but have a few negatives I e-mailed a good month before to get 2 rooms side by side but ended up in separate blocks although I was told they were close together not much help ... but decent size rooms always kept clean as was the pool area and gardens..The food left a little to be... More 

Helpful?
4 Thank andyjane29
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Internet
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Multilingual Staff
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hotel Floresta

Address: Calle Mercurio 2, 35510 Puerto Del Carmen, Lanzarote, Spain
Location: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Price Range: $70 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Floresta 3*
Number of rooms: 242
Reservation Options:
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Also Known As:
Floresta Apartments Hotel Puerto Del Carmen
Floresta Apartments Puerto Del Carmen
Floresta Lanzarote
Floresta Apartments Lanzarote
Hotel Floresta Lanzarote/Puerto Del Carmen
Hotel Style:
#10 Family Hotel in Puerto Del Carmen
#13 Romantic Hotel in Puerto Del Carmen
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