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Cinco Plazas

Certificate of Excellence
Calle Anzuelo, 56, 35510 Puerto Del Carmen, Lanzarote, Spain
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Cinco Plazas
Cinco Plazas
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1,284 Reviews from our TripAdvisor Community

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Showing 1,201: English reviews
Hitchin, England, United Kingdom
Level Contributor
52 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Arrived late eve, check in was quick desk staff friendly and helpful. Got a key for the safe at a charge 15 euro a week and get 5 euro back when you give the key back. Given a map as to where our room was, as it was night the front gates leading to our complex The Montana Plaza were... More 

Helpful?
Thank Chrissy R
Dublin
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

We chose the Cinco Plaza Hotel for our holiday this year. On arrival, we were allocated our room which overlooked the main swimming pool. A great location. The complex is spread out over a large area with 3 separate swimming pools. All blocks are only 2 stories tall. The rooms were very spacious and modern. The only drawback was that... More 

Helpful?
2 Thank Room105Dublin
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Staying here from the 17th until tomorrow, 24th together with my partner. First thing we noticed was that there were a lot (2/3) of Irish families staying here when we first arrived, which of course wasn't a problem but we found some of the children very loud, boisterous and rude on occasions. Above us was a family of 4 and... More 

Helpful?
2 Thank Fran B
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

First up bed sheets not changed untill the day after we arrived. Couldn't leave the door or windows open or you had a cat in beside you. Apartments wer tatty and dirty. Had towels out at 8 am to get a spot and sunbeds unlocked at 9 am, if you weren't there at this time you lost out. However the... More 

Helpful?
3 Thank padraig h
Oldham, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed here for 7 days on the 12th of July 2016. We went self catering and had two apartments. The cooking facilities in the room are good with two hobs , a microwave ,toaster ,kettle and Coffee maker. The rooms was very spacious with an en suite bathroom with entrance from the living area also. The rooms have plenty... More 

Helpful?
1 Thank smockey12345
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

Just returned from a 10 day holiday pools are lovely and clean although get up early to get a sunbed there's normally a queue to get one as they get unlocked at 9am, lady lifeguard likes to wind up the kids ours were constantly crying or running away from her as she aggravates and irritates the children. Our apartment only... More 

Helpful?
2 Thank Marvlisa84
CincoPlazas, General Manager at Cinco Plazas, responded to this review

Dear Marvlisa84: I would like to thank you for your sincere opinion on your stay with us. I regret all your expectations were not fulfilled and I have transmitted the commentaries to the staff. Herby I welcome you to send me an e-mail to contact you in person and learn more about your issues. Do not hesitate to contact with... More 

Derby, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here last month as a couple. There are quite a few children around and in the pools. It wasn't a problem for us though. The apartments are big and clean with everything you need ( except a hairdryer ) Bed sheets and towel changed frequently. There is a room safe to hire. Pool areas are clean with plenty... More 

Helpful?
5 Thank lisa b
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I have just returned from a two week stay at convo plazas. I travelled with my partner and three children aged 4 and under. Over all it was a fairly good place to stay. We stayed in a downstairs apartment facing the main pool which was great. The rooms were cleaned, towels changed and beds changed quite often. The cooking... More 

Helpful?
3 Thank Lauren L
CincoPlazas, General Manager at Cinco Plazas, responded to this review

Dear Guest: I would like to thank you for your sincere opinion, I am truly sorry that we have not managed to fulfil your expectations during your stay, all the suggestions are being taken very seriously since they are essentially important for our improvement, however, related to the good comments we want to express our gratitude for them. Yours faithfully. More 

Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

I came to cinco plazas with my son and partner and have to say it was perfect there was loads of pools so you didn't have to use the main one if it was super busy, we had a pool right outside our room which was great quieter, my son used the kids club we found the girls brilliant and... More 

Helpful?
Thank Jenny H
Belfast, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

If you are thinking of going here and staying in a studio don't bother you'll be stuck out of the way and all the sunbeds are taken by all those with a pool view. Most mornings when we came looking for a sunbed there were about 12 people actually lying on them and the rest were all reserved with towels.... More 

Helpful?
Thank norniron1964
CincoPlazas, General Manager at Cinco Plazas, responded to this review

Dear Norniron1964: I would like to thank you for your detailed commentary but I am really sorry about your unsatisfactory experience at our complex and the staff have been informed of the situation. However, we hope to get another opportunity to welcome you and demonstrate the changes. Yours Cordially. More 

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Plaza Amarillo Pool (12)
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Plaza del Sol Pool (24)
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Plaza Montana Pool (15)
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Multilingual Staff
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting

Additional Information about Cinco Plazas

Address: Calle Anzuelo, 56, 35510 Puerto Del Carmen, Lanzarote, Spain
Location: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Price Range: $46 - $103 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Cinco Plazas 2*
Number of rooms: 232
Reservation Options:
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Also Known As:
Cinco Plazas Hotel Puerto Del Carmen
Cinco Plazas Puerto Del Carmen
Cinco Plazas Lanzarote/Puerto Del Carmen
Hotel Style:
#16 Family Hotel in Puerto Del Carmen
#20 Romantic Hotel in Puerto Del Carmen
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