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Bitacora Club

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874 Reviews from our TripAdvisor Community

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Showing 846: English reviews
Reviewed June 12, 2014

I would like to start by saying that I merely came on here to check out a resort that I am thinking of booking and just decided to see what was being said about Bitacora, having had an experience there last year which started badly, then improved slightly and then just went insane altogether. We stayed there April 2013 and...

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Helpful?
20Thank Brian M
Gerhanlon, Manager at Bitacora Club, responded to this review

I am confused. And I am also pretty disgusted at a personal attack on me, when there are no facts in your e mail whatsoever! First of all that it would take you 14 months to share your awful experience on this forum is frankly strange. But the one thing that is great about TripAdivsor is that is gives us...

LONDONDERRY
Reviewed June 5, 2014

Didn't know what to expect as we booked a cheap week away, appartments are a decent size and very clean. All the essentials are there if you want to cook in the appartments. We didn't bother as eating out is so cheap in the area. The pool bar is handy for snacks from chips to burgers etc during the day...

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4Thank KEITH G
Gerhanlon, Manager at Bitacora Club, responded to this review

Thank you for taking the time to write your review on TripAdivsor and sharing your experience with some of our future guests. As you pointed out, we offer basic accommodation . But it is very clean and well located for both old town and main strip. The supermarket stays open until 11 so it is only people who arrive after...

Manchester, United Kingdom
Reviewed June 4, 2014 via mobile

This hotel has a lovely, friendly atmosphere. Apartments were clean and had everything you would expect in self catering accommodation. The drag show was hilarious and I would recommend it to anyone who wants a good laugh. Met some fantastic people here and had a great week!

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2Thank rockspebble
Gerhanlon, Manager at Bitacora Club, responded to this review

Thank you for your lovely review and for taking the time out on your return from Bitacora to write it. We do appreciate the feedback from our guests and we are glad you found the accommodation good and enjoyed the atmosphere of the bar and especially the drag show! We hope to see you back with us again in the...

Milton Keynes, United Kingdom
Reviewed May 28, 2014

These SC apartments are all built round the pool on 2 levels. A lot of effort was put into the cleaning of the whole area including the pool every day. The apartment was clean and tidy all basic requirements were catered for. All had a balcony area. The eating area was the pool bar which was a bit basic and...

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2Thank Roger R
Gerhanlon, Manager at Bitacora Club, responded to this review

Your heading I think says it all. That is what we do. We offer basis clean apartments and they are great value for money. As you say in your review, the pool area and apartments are very clean. We are glad everything was to your satisfaction and that you enjoyed your stay. Thank you for taking the time to write...

West Sussex
Reviewed May 26, 2014

Went with my wife for 3 nights, it's basic accomodation that's kept very clean with all needs caterered for. Air /Con and WiFi (good) payed for as required. Great value for money as base to enjoy the restaurants and beaches of Puerto del Carmen. A 10min stroll down to beach and 15mins back, 15mins easy stroll to Old Town and...

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1Thank Chris B
Hastings, United Kingdom
Reviewed May 23, 2014

Had a lovely stay at bitacora, apartments are basic but everything you need and very clean. Good location close to everything but far enough away from noise! Lovely pool area, plenty of Sun beds. Pool bar with great food served all day, cheap drinks and themed entertainment nights, all run by an amazing family. We will be going back in...

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2Thank jodi g
Reviewed May 21, 2014

I have stayed in these apartments 3 times, they are clean, basic apartments and you get your satellite channels .There are very reasonably priced and you get more than you pay for. The pool area is nice, has plenty of sunbeds. The only down side for me is that the pool is a little to deep for me as i...

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1Thank Leew19
Dublin, Ireland
Reviewed May 20, 2014 via mobile

Great appartments. Clean pools, friendly staff and great room cleaning service. Excellent location close enough to the main strip to walk (5mins) yet far enough away to not be effected by the noise at night. Ideal for couples. The restaurant/bar in the appartment complex is great! Cheap drinks & food, all day games & the British owners couldn't be any...

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1Thank Dougtrix
Sheffield, United Kingdom
Reviewed May 18, 2014

Me and my husband had already stayed at bitacora in 2009 and it has changed since then they have done pool area a bit different we got the same apartment as before which was nice and clean and a sun trap the people that run the bar was fantastic very friendly they have theme nights on which we did attend...

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1Thank wendy m
leistershire
Reviewed May 18, 2014 via mobile

Just had a week in the bitacora.didnt have any isues its a basic hotel well located slight hill walking up if your an older person.16 euro for a safe for a week with 3 back at the end.would recomend the big chinese resturant on the corner at the bottom of the hill u walk down.(orient world) best ive had.my tip...

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3Thank leisterjonhy
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Amenities

Highlights
  • Pool
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
Official Description (provided by the hotel)
If you are looking for good value and great location, quiet, yet within easy walking distance of the old town, and main promenade, then look no further. Our 2 star complex is clean and well appointed. All apartments have kettle, toaster, microwave, fridge and 2 ring hob. The bedroom has 2 single beds. The living room has a sofa which doubles up as a single bed. The apartments sleep 3. But if kids are small (under 12) we can take a 4th person. For this you have a rollaway bed, and a supplement of 5 euro per day. Cots for infants are free. We change the sheets once a week, towels twice a week and clean your apartment 3 times a week. If you require extra towels, sheets, you can order these from reception for a charge. We have one block which has air con. This is the block with pool view and sun all day long. The supplement for the air con is 5 euro per day. From June to end of October, we do not accept requests for this block, as it is only available for those who wish to avail of the aircon (and pay the 5 euro supplement). Our TV, which is free, has ITV, Sky News, BBC1, RTE 1 and RTE 2. We have a friendly family run pool bar which provides breakfast and snacks throughout the day. 3 nights a week there is dinner and entertainment. Reception is open from 09.00 to 13.00 and from 16.00 to 21.00.WE NOW HAVE WIFI! ... more   less 

Additional Information about Bitacora Club

Address: Calle Alcorce 11, 35510 Puerto Del Carmen, Lanzarote, Spain
Location: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Price Range: $48 - $73 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Bitacora Club 2*
Number of rooms: 85
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Also Known As:
Bitacora Club Hotel Puerto Del Carmen
Bitacora Hotel Puerto Del Carmen
Bitacora Club Lanzarote/Puerto Del Carmen
Hotel Style:
#8 Best Value Hotel in Puerto Del Carmen
#20 Family Hotel in Puerto Del Carmen
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Questions & Answers

Here's what travelers have asked, with answers from Bitacora Club staff and other travelers.
75 questions
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Questions? Get answers from Bitacora Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“1-3 and 39-42 face west 4-22 face pool and south 23-31 face east and pool and definitely have A/C 32-38 face south and road outside.”
  • Rooms226 and 227 above 126 and 127 below
  • Night view from balcony
 of 5 bubbles Y2060NAkeithh, 1 week ago | Read review
“Get one on the higher level and to the right of the pool if your stood looking at it from the pool bar. More sun!”
 of 5 bubbles Terzo290, 2 weeks ago | Read review
“email for a sunny room”
 of 5 bubbles robertoWigan, 3 weeks ago | Read review
“Room 216 was fab! Ground floor rooms didn't get much sun”
 of 5 bubbles terjamlydnat, 3 weeks ago | Read review
“We were on the shady side of the complex and envied the opposite side with sunny balconies.at the back of our apartment we did not have a patio just an area of volcanic ash which was ugly and the loose particles treaded into the room so we did not use it.”
 of 5 bubbles H5521QIcarolr, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question