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Club del Carmen

Certificate of Excellence
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Calle Noruego 2, Urb. Los Pocillos, 35510 Puerto Del Carmen, Lanzarote, Spain
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Club del Carmen
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239 Reviews from our TripAdvisor Community

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Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed yesterday NEW

My partner and I have just returned from a weeks stay at Club del Carmen, Puerto del Carmen, Lanzarote. The place was very clean, the staff were really very friendly and made us feel welcome from the moment we arrived till the moment we left. The food in the pool bar and restaurant was great, and very reasonably priced. The... More 

Helpful?
Thank Eamon O
Bournemouth, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Upon arrival at Club del Carmen, and throughout our stay, all members of staff were helpful and smiling - nothing was too much bother. Even on our last day when we needed our boarding passes they happily offered to do this for us at reception, printed them out and we collected them a few minutes later at no charge. In... More 

Helpful?
Thank Matt H
Diamond R, Manager at Club del Carmen, responded to this review

Thank you for taking the time to leave your feedback from your recent stay. We are delighted you had an enjoyable stay and found the team members were helpful and offered a good service throughout your stay. We are pleased you liked the accommodation and found it offered facilities to ensure you had everything at hand for a comfortable stay.... More 

2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed here with a few friends. Hotel was spotless, staff were more than helpful and had a good atmosphere. Close to the beach and main strip. Found the food excellent and very cheaply priced, as was the alcohol. Would def recommend it to others.

Helpful?
Thank Jay D
Diamond R, Manager at Club del Carmen, responded to this review

Thank you for taking the time to leave your feedback, we are delighted that you enjoyed your stay and found the resort has been serviced to a high standard. We are delighted you found the resort was in a good location close to the amenities. Thank you for recommending us to others and we hope that you get the opportunity... More 

Chester, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The villas are clean and well appointed, although it seems obvious that some have been refurbished recently, and we were accommodated in a villa that hadn't been refurbished, which was disappointing. The cleanliness of the property and the community was exceptional and the kindness of the staff was terrific. We thoroughly enjoyed our stay, and enjoyed the island immensely.

Helpful?
Thank andy l
Diamond R, Manager at Club del Carmen, responded to this review

Thank you for your lovely comments following your recent stay. We are glad you enjoyed your stay with us and the area that we are located. We may have some apartments that have been recently refurbished however all accommodation should still be serviced to a high standard. We hope that you will get the opportunity to stay with us again... More 

Leeds, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a very good hotel what makes it good is the very pleasant staff,clean grounds,refurbished rooms,comfy beds and pillows,nice swimming pool.There is entertainment a few nights a week,for a couple of hours happy hour 4-6.Puerto del carmen is just 5 minutes walk and Matagorda is 15 minutes walk the other way rancho texas is at the top of the... More 

Helpful?
Thank lukethomas23
Diamond R, Manager at Club del Carmen, responded to this review

Thank you for taking the time to leave your comments following your recent stay with us. We are pleased you had an enjoyable stay with us due to the service you received the accommodation and facilities that we offer. We hope that you will consider staying with us again, we would love to welcome you back as guests. Maria Luisa... More 

Newcastle
Level Contributor
117 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 273 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I would normally spend New Year's Eve in Tenerife but couldn't this year due to other commitments. Instead I found time for a quick wintersun getaway a week later and arrived in Lanzarote on the 7th of January. Our arrangements were made at fairly short notice. Initially I booked our accommodation at Hyde Park Bungalows but later changed to a... More 

Helpful?
2 Thank TandWtraveller
Diamond R, Manager at Club del Carmen, responded to this review

Thank you very much for taking the time to leave your lovely comments, we really do appreciate your feedback and we are delighted that you enjoyed your winter break with us. We are pleased that you found all of our team to be friendly and helpful during your stay, we pride ourselves with providing excellent service so members feel relaxed... More 

devon
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just got back and had to say what a fab place to stay. All staff were polite and nothing was too much trouble. We were on the wrong side of the road for our coach trip and missed our day out, the receptionist phoned up the tour operator and swapped it to the Friday with no extra cost. They really... More 

Helpful?
Thank carolleeDevon
BELFAST
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

From the minute we arrived at reception we knew we were in for a treat. Maisie and all reception staff ae so informative and helpful and always with a smile. We were not in a refurbished apartment (2G) however we found it very comfortable and spotlesslyclean. We had a beautiful view over the pool which got the sun most of... More 

Helpful?
Thank MARYBETHANNE
Diamond R, Manager at Club del Carmen, responded to this review

Thank you for taking the time to leave your feedback, we are delighted you had a good stay and we appreciate your kind words. We are glad you were offered a good service from our staff, we pride ourselves with providing excellent service to our guests from check in to check out. We will be sure to pass on your... More 

Edinburgh
Level Contributor
37 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here as it was a property advertised through Interval. We were 4 adults and a child. The flat was comfortable and the kitchen equipped with all the things that you might need to make a nice meal. Everything was in working order and we received the flat very clean. They provide 2 dishwasher tablets, lots of dishwashing liquid,... More 

Helpful?
1 Thank Canopus_10
Diamond R, Manager at Club del Carmen, responded to this review

Thank you for taking the time to leave your feedback from your recent stay with us. We are pleased that you were happy with the apartment that you were allocated and found it was well equipped,we aim to provide a home from home experience for our guests so we are pleased you were happy with what was offered. We are... More 

ashby de la zouch
Level Contributor
193 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Eight years since our first visit and we found Club del Carmen much improved. Immaculate one bed apartment with sunny balcony provided everything we needed. Plenty of space around the pool which was quiet and relaxed mid December. Love the beautiful effect of the pearl effect pool tiles in the sparkling sunshine and the new Jacuzzi is fabulous. Very helpful... More 

Helpful?
Thank kathy b
Diamond R, Manager at Club del Carmen, responded to this review

Thank you for taking the time to leave your feedback. We are delighted that you enjoyed your stay with us and found that the resort has improved since your first visit 8 years ago. We are really pleased that you decided to stay with us again and it is a pleasure to read how you found the apartment and resort... More 

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