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Calle Anzuelo 23, 35510 Puerto Del Carmen, Lanzarote Spain
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#2 of 89 hotels in Puerto Del Carmen
Location
4.6
Cleanliness
5.0
Service
4.9
Value
4.8
Travelers' Choice
Aqua Suites is a 4 Star Family Boutique Style Hotel with an emphasis on good food and service. Comfortable spacious rooms. Suite type lay out. Large main bedroom. Super comfortable beds of 2 metres. Smaller bedroom suitable for 1 adult or 2 children. Main pool and kids pool. And large heated Jacuzzi ( Adult only). Intimate and friendly setting. From arrival to departure, the guests will feel at home.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Darts
Entertainment staff
Baggage storage
Non-smoking hotel
Parking
Wifi
Hot tub
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast buffet
Kids' meals
Snack bar
Special diet menus
Poolside bar
Evening entertainment
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Dry cleaning
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Minibar
Refrigerator
Flatscreen TV
Hair dryer
Laptop safe
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Trendy
Languages Spoken
English, French, Spanish, Catalan and 2 more
Hotel links
Special Rate:Special rate available

Location

Full view
76Somewhat walkable
Grade: 76 out of 100
34Restaurantswithin 0.3 miles
10Attractionswithin 0.3 miles
1211Reviews260Q+A100Room tips
Traveler rating
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Becca wrote a review Yesterday
5 contributions1 helpful vote
Hotel is only 15 mins from the airport (private transfer) and you are greeted with a friendly welcome, fast check in and a welcome drink. Hotel was spotless and well looked after. If you chose to eat in the restaurant then you won’t be disappointed - food is lovely and reasonably priced. Room had complimentary wine and beer in the minibar. All the staff work very hard and are super friendly and accommodating, Corinna loves to keep everyone entertained in the evening and is great at her job. Ivan in the bar makes some of the best cocktails we have had on a holiday, you can see he has a real passion for his job and we recommend joining his master class that they put on once a week. Hotel is around a 5 minute walk down to the main strip and beach, going back is up a reasonable hill but more than manageable. All in all, a great stay - thanks again 😀☀️
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Jennifer C wrote a review Jul 2022
5 contributions9 helpful votes
+1
Hotel's Favorite
Just home from an incredible 14 days at Aqua Suites with my 2 daughters, husband and parents. It was our second time at AS and it was just as fantastic as the first time 5 years ago. On arrival we were greeted with a cold glass of cava from the lovely lady on reception who was super helpful. This was just what we needed after a long day and an 11pm arrival. All of the ladies on reception were so helpful and friendly. Our rooms were gorgeous. Absolutely immaculate, so well kept by the fabulous group of cleaning staff and as we were on the top floor (rooms 412 & 414) it was so peaceful with lots of privacy too. The rooms overlooked the pool which was perfect. The food was unbelievably good during our stay. Olivio the chef is a real master at his craft. Every person we spoke to was so complimentary about the food and he went out of his way to make sure the guests were happy with the food. He was also happy to take any suggestions of what people would like to eat. The BBQ on a Wednesday is amazing and the food cooked to perfection. I can't say enough about how amazing the hotel is. We met and got to know so many lovely guests and such fabulous staff of the hotel. We all absolutely loved Andres, Ivan, Alexis, Erene, Anna and her lovely Mum, Corina and all of the people who work their socks off to make the place such a success. Ivan makes the most incredible cocktails in the bar and makes people want to keep going to the bar night after night. He's so friendly and is great with the kids. He makes you feel so welcome. Alexis is a total gem and goes out of his way to make sure you are ok and having a good time. He's great with the kids and is such a polite and kind person. Erene was just wonderful with my girls, especially the youngest who adores her and cuddled her every time she saw her. Anna is super helpful and always has a smile on her face and wants to do everything she can to help. She's so polite too. Corina is a complete firecracker who is so full of energy. She does most of the entertainment and is so hardworking. She tries to get everyone involved and is a lot of fun. Andres is hilarious and so hard working too. He always has a smile on his face and made us laugh so much. The hotel is so lucky to have such wonderful staff and would be so silly to ever let any of these people go as they make the place what is it. The lifeguard is also a lovely guy and he helped my youngest daughter one day when she hurt her foot along with one of the maintenance guys who was really great and helped her too. The maintenance guys clean all day and night to make sure the pool areas are as clean as possible and they never stop. The only downside and it's a tiny couple of things is the air con and certain parts of Puerto Del Carmen. I know there was a heatwave but the heat in the rooms at times was hard to sleep in so the management really need to look at this. When you go to the bottom of the road when you come out of the hotel and get to the water, I'd suggest going to the left. If you go to the right it's not as nice and is full of overcrowded bars and restaurants. The left is a bit calmer. I'd definitely recommend the hotel and would come back again for sure. I hope the hotel keep all of the amazing staff and don't change anything about the place as things like late check outs and good views from the rooms can make or break a holiday. Well done Aqua Suites. We loved our holiday.
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Date of stay: July 2022Trip type: Traveled with family
Room Tip: Top floor rooms are great.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
5 Helpful votes
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ScottishTravellerNo1 wrote a review Dec 7
46 contributions119 helpful votes
I had been following reviews of Aqua Suites very closely prior to travelling and was somewhat disappointed to read a 2* review in November. Having now spent a week in Aqua Suites I can allay anyone elses’ fears, this is not a 2* resort, it’s absolutely 5*+. We’ve travelled fairly extensively, and have (what I think) are fairly high standards. There is honestly not one thing I disliked about the Aqua Suites. We were greeted warmly at check in, given our lovely glass of chilled Cava and all the information we needed to get us on our way. We had a junior suite, pool view, room 106. The room was huge, perfectly equipped, wonderfully clean. The outside space is great, 2 loungers, table, 3 chairs and an expandable clothes dryer. The daily housekeeping was 1st class. Every single member of staff approaches their job with a smile on their face, enthusiastic, helpful & welcoming. Special mentions to Ivan, Corina (I wish I had half your energy!) & the amazing chef (sorry we don’t know your name!) We also thank every person who served us in the restaurant, you certainly know how to treat guests and made us feel truly valued. We stayed on a half board basis, we expected to probably eat out at least once or twice but we enjoyed the food so much we had no reason to do so. Breakfast has a great continental buffet selection and hot food made to order, all beautifully cooked and presented. For dinner, you have a choice from 4 starters, 4 mains and several desserts. Usually, the mains comprised of 2 meat selections, 1 fish, one vegetarian. I’m quite a ‘picky’ eater but not once was I stuck, if I wanted to deviate slightly from what was on offer, it was absolutely not a problem. Whatever the secret is behind the Aqua Suites, please keep doing as you are doing, we will 100% be back to see you in future, hopefully very soon!
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Date of stay: December 2022
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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David m wrote a review Dec 2
1 contribution
I never write a review but I felt I needed to write one about the Aqua suites. It’s just perfect for what we needed. It’s quiet and laid back, which is just what I wanted. It’s nicely furnished and so so clean. The staff are friendly and are very approachable and helpful. I like the little extra touches like a drink on arrival, bottle of water daily, you get your safety deposit box money back at the end of your stay, they try and accommodate you a room if required on your last day for free. It’s these little things that go a long way. We only had breakfast, but they were ever so tasty and there’s so much choice and it’s all quality food. I’ve never been to Lanzarote before but will be back asap and I will not be going anywhere else other then the Aqua suites. We go home tomorrow and I am gutted. Keep up the wonderful work and well done to all the wonderful staff!!
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Date of stay: November 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Riverside Red wrote a review Dec 2
Middlesbrough, United Kingdom37 contributions40 helpful votes
First of all I'd like to thank everyone at Aqua Suites for making our break to celebrate our Ruby Wedding Anniversary so special and enjoyable. The hotel had given us the type of room we requested in advance, and on our special day they provided a nice chilled bottle of fizz and some chocolates without any reminder....thanks again. The thing that makes Aqua Suites is the staff, they are so friendly, efficient and cheerful as they go about their daily work which in turn puts a smile on most of the guests faces, a special mention must go to Corina, Ivan and the big man in the kitchen, but to be honest, from the pool man, to the cleaners, to the waiters and receptionists everyone deserves special praise. The rooms are large, bright and airy, with an additional room to the rear with a sofa bed and wardrobe, whilst there were ample coat hangers there could have been better storage and drawers to keep our clothes a little more tidy and accessible. The bed was huge and very comfortable. The bathroom was well appointed with a walk-in shower. Rooms were cleaned daily to a very high daily to a very high standard. The mini bar was stocked FOC on day one, and two litres of water was provided every day which was most welcome. The balcony is a great size with a table and chairs and two sun loungers, which were well used during the holiday. Pool towels are provide FOC. We found the food excellent with only one average meal during the whole holiday (Sunday Roast), but we had some fabulous Italian dishes, plenty of great Iberian pork, a lovely bbq and a superb octopus dish. It was great to talk to the chef (the big man!) regarding his philosophy around food too. Breakfast was superb and consisted of a buffet of cold foods with a served hot option, which was excellent with high quality ingredients such as back bacon and (UK style) sausage served with a full choice of eggs. The entertainment in the bar was a knockout considering only a few guests stayed back to enjoy it, Corina must be one of the most positive people I've ever met and she never gives up with trying to entertain, in which ever way she can...Ivan the bartender's cocktails were fabulous too, but he was unfortunately called away to a family emergency in Italy, however his stand-in did a great job too. On the night of our Ruby Wedding Anniversary my wife and I ended up (after lots of friendly banter) singing a duet on Karaoke, it was a first time experience after 40 years of marriage and the other guests will be hoping it's another 40 years. Finally we met some lovely people at Aqua Suites of a very similar mindset, from Ireland, Scotland, England and further a field as well, both young and old(er) all just wanting to have a chilled enjoyable holiday which is what Aqua Suites provided.
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Date of stay: November 2022
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: The hotel to the airport is only a 15 Euro taxi journey, worthwhile to miss the to-ing and...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Tony M wrote a review Dec 2
Derry, United Kingdom5 contributions1 helpful vote
Everything was great and everyone at the hotel were very friendly. We were there for five day and had a brilliant time. Break was very nice and cleaning staff were excellent. Thank you to everyone at the hotel
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Date of stay: November 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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drj2 wrote a review Dec 2
north east36 contributions24 helpful votes
Lots of positive reviews made us choose this place instead of some of the bigger hotels. It isn’t big and it doesn’t have loads and loads of facilities but it does everything really well. The food and staff were really good. Better food than I have had in 5 star all inclusive hotels in Europe. You won’t get foam and mini portions as you might expect in a Michelin star restaurant but we were really pleased with the food and drinks. The room was also spacious and clean with a good sized balcony. I was quite pleased not to have a pool facing balcony as that can mean people walking past you on their way to and from the pool or reception. When we left the hotel we liked long beach bar and restaurant as well as serenity roof top bar and restaurant.
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Date of stay: November 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Geordietravellers16 wrote a review Nov 2022
8 contributions1 helpful vote
We went in to meet some friends on their last night in PDC for a pre-dinner drink, as we were staying in another Hotel nearby. Despite us being external guests, our experience at Aqua Suites was very enjoyable, to the point we decided to go back the next evening to get another couple of cocktails before heading for food in the old town! At the entrance, the Hotel looks new and modern. The receptionist was very welcoming and after explaining the reason for our visit he promptly showed us the way to the pool-bar area. Down in the pool area, the restaurant looked nicely decorated. We didn’t try the food, but we heard very good things about it from our friends and some other Hotel guests. After greeting our friends, we received a warm welcome from Ivan, the bartender. Apart from the attentive-but-not-invasive and professional service, it was very pleasant to talk with him and we had a good laugh together too! What a guy. After discovering his extensive knowledge of the bartending world we took up the challenge and we asked to try some of his cocktail creations. The presentation was outstanding and the flavours were nicely balanced so... big thumbs up! No need to say we left a bit tipsy after a few more... The same night we also met Corina, the evening event organiser, she was very friendly and lovely too!!! She also sang some romantic Spanish songs for us with her beautiful voice. So an excellent first impression. Your team is a real asset to the Hotel, and we are considering staying at Aqua Suites next time in PDC! Thank you
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Date of stay: November 2022
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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rocarmel wrote a review Nov 2022
Manchester, United Kingdom4 contributions4 helpful votes
I travelled with my husband and parents. It didn't start well as when we arrived I was advised there was a problem with the rooms. This would've meant unpacking, packing and unpacking in the space of 3 days! My husband and I therefore didn't get the pool view we'd paid for. We let my parents have the pool view. There was a definite lack of customer service from the receptionist. The rooms are very bland and sparse and all the same. The cleaning wasn't great in both our rooms. I cleaned the toilets and dusted out the wardrobes with baby wipes, together with washing the glasses and mugs. I should've complained but I was still upset from the room issue when we arrived. The beds were comfortable. There was no entertainment in the week we were there apart from karaoke. There was no atmosphere and it was very boring. There was a good selection of drinks and cocktails but the cocktails all tasted the same. My husband said the gin was watered down. The coffee was supposedly Lavazza which is excellent but it didn't taste the same and 90% of the time was cold. The breakfast was okay with a good choice of hot and cold food but the evening meals weren't great and the vegetables were more or less raw. It was fussy food, nothing plain and simple. Far too much seasoning. We ate out several times. I wish I'd never booked this hotel but the reviews were so good. Puerto Del Carmen is beautiful as is the Puerto Calero Marina, Playa Blanca and Costa Teguise. We visited Lanzarote 9 years previously and stayed at the Costa Calero Hotel. I wish we'd stayed there again. The holiday was lovely but the hotel was a let down for us.
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Date of stay: November 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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GozzyTraveller wrote a review Nov 2022
32 contributions48 helpful votes
The apartments are very clean and well maintained and the staff are very helpful and generally cheery. We stayed for 5 nights on a lads cycling trip and enjoyed it immensely. It’s a 5-10 minute walk to the front down a relatively steep hill although there are a number of bars on the way should you need them! There’s also a couple of supermarkets nearby. We were on B&B and the breakfast was one of the best I’ve had. I would definitely come back again.
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Date of stay: November 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Amelia Iglesias, Atención al cliente/recepción at Aqua Suites
Responded 2 weeks ago
Thank you very much for your nice review. It is a pleasure to know that you enjoyed your stay, and that we met your expectations. We hope to see you again very soon at Aqua Suites Lanzarote.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$142 - $220 (Based on Average Rates for a Standard Room)
LOCATION
SpainCanary IslandsLanzarotePuerto Del Carmen
NUMBER OF ROOMS
67
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AQUA SUITES $155 ($̶2̶1̶0̶) - Updated 2022 Prices & Hotel Reviews - Puerto Del Carmen, Spain

Frequently Asked Questions about Aqua Suites
Which popular attractions are close to Aqua Suites?
Nearby attractions include Betty Boops Karaoke Bar (0.2 miles), The Bucket List (0.3 miles), and Adelante bar (0.2 miles).
What are some of the property amenities at Aqua Suites?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Aqua Suites?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Aqua Suites?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Aqua Suites?
Yes, free parking is available to guests.
What are some restaurants close to Aqua Suites?
Conveniently located restaurants include Vikinghuset, Go Chow Mein Asian Street Food, and La Lanterna.
Are there opportunities to exercise at Aqua Suites?
Yes, guests have access to a pool during their stay.
Does Aqua Suites have airport transportation?
Yes, Aqua Suites offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Aqua Suites?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, and Catalan.
Are there any historical sites close to Aqua Suites?
Many travelers enjoy visiting Barco Telamon encallado (8.8 miles), Plaza León Y Castillo (5.9 miles), and La Molina - Gofio (5.7 miles).
Is Aqua Suites accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.