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Klosterhotel Neuzelle

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Klosterhotel Neuzelle
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22 Reviews from our TripAdvisor Community

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Showing 1: English review
Boston, Massachusetts
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed April 8, 2016

We reserved some rooms coming on a business trip to the area.
Upon arrival we went to the bar to check in.
There was a young guy and a young lady.
We were checked in but they never welcome you or smile. Only cold faces.
Then I found out the room I received had no WIFI reception.

There was no A/C and no way to heat the room.

Breakfast is supposed to start at 07:00 but until 07:30 they were still arranging the food.

There was no server av available, only a lady rarely coming in.

The overtly demonstrated dislike to us, perhaps since we were foreigners and did not speak German.

For example, there was a sign in German explaining it is possible to order eggs. I asked the lady who "did not understand" me. Then I talked to the young man with a sour face who also tried to comfuse me. But after I insisted he explain the sign and requested to know if I may have eggs, he answer in a passive-aggressive indifferent voice...
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Amenities

Additional Information about Klosterhotel Neuzelle

Address: Bahnhofstr. 18, 15898 Neuzelle, Brandenburg, Germany
Location: Germany > Brandenburg > Neuzelle
Price Range: $131 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Klosterhotel Neuzelle 4*
Number of rooms: 14
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