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Appalling. The radiator control is broken. The heat is on high. When I complained I was told it was expensive to fix and to open the window. Opening the window does not help. No offer was extended to change rooms either. Avoid this hotel.More
Thank Peter F
Response from Paul L, General Manager at Elms HotelResponded 3 days ago
I am very sorry to hear that your stay was an uncomfortable one. This is not the type of response I expect any of our guests to get from any of the team here when any issues are reported, if you could email...More
This is a great family pub/restaurant. The staff are very helpful and friendly and make you feel very welcome.
We come here often and will continue to do so.
There are many families who come here with their children who are all happy that there...More
I stay in many hotels around the country but I love staying at the Elms in Retford. The staff are very helpful, the beds are very comfortable, the rooms are well kept and the food is plentiful.
I have came back to this review as...More
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We booked for a pre Christmas meal although we ate from the daily menu.
Excellent meal hot and tasty room decorated lovely for Christmas .
Excellent service from Paul could not do enough for us nothing too much troubleMore
Response from Paul L, Manager at Elms HotelResponded 2 weeks ago
Thank you for your kind words about your visit, we always appreciate feedback and try to accommodate all our customers needs. I am happy that we was able to make your visit a memorable one and look forward to welcoming you back again...More
When we got there our pre booked table wasn't ready. Had a really poor meal at the Elms today. We are regular customers and were all really disappointed with our meals. The service was really slow, the meals were all cold. Even the puddings were...More
$64 - $110 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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