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Johan Laidoneri Square 8, Viljandi 71020 Estonia
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Guests1 room, 2 adults, 0 children
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$74
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Traveler (48)
Room & Suite (35)
Dining (12)

About

Location
Cleanliness
Service
Value
Park Hotell Viljandi is the perfect residence for the guest who appreciates comfort, quality and superb location. The four star hotel with its remarkable history and presence opened in July 2018 after nearly 100-year break. Park Hotel Viljandi is located in the center of the Old Town and connects three beautiful parks. The hotel comprises of 37 rooms which are perfect for a business trip or leisure. Restaurant Ormisson and the Cafe offer tastes carefully selected by the hotel’s chef and baker. The seminar room on the first floor is equipped with modern technical solutions and seats up to 30 people.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free internet
Free breakfast
Bar / lounge
Meeting rooms
Concierge
Non-smoking hotel
Wifi
Public wifi
Internet
Restaurant
Breakfast available
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Housekeeping
Refrigerator
Good to know
HOTEL CLASS
52Reviews0Q+A7Room tips
Traveler rating
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Popular mentions
Good location. Directly opposite the town hall. All within a 5 min walk - lake, ruins of the castle, lot of cafes. The hotel is opened 2018, interesting interior desing. The shower room is larger than average. Pleasant service, clean and quiet. Below the hotel is a very good restaurant Ormisson.
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Prior to my stay at Park hotel Viljandi, I had stayed in another hotel in South of Estonia called hotel Lydia in Tartu (also 4 star hotel) and the contrast between the client service of these two hotels is startling. Park hotel has a good potential, with beautifully renovated building and perfect location, but they need to get their service up to a standard required from 4 star hotel. Service is slow and just bad: at breakfast table the dirty dishes lie around forever; if something runs out, you need to wait long snd finally remind the staff. Airco doesnt work properly-too warm (we had Atrium view room and you cannot open the window which means you totally rely on airco). There is no attention to detail at all by the staff. There are no cups or glasses in the room. Just a small detail, but makes you go down to the reception and ask for it. To sum it up, the hotel is beautiful and perfectly located, but has serious shortcomings in service. They should either lower the star ratings to 3 or step up their client service.
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This was a first class stay. The staff went above and beyond to make us comfortable. The restaurant food was outstanding as was the wait staff. Very convenient location to walk most places. I highly recommend this hotel!
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Definitely the best hotel in Viljandi. Cozy, quiet, great hospitality. Room was clean and bed was super comfy. The weather was super hot, but the air conditioning worked perfectly. Very good breakfast! Surely will visit it again!
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Response from Keirin P, Director of Sales at Park Hotel
Responded 3 weeks ago
Hello Sandra! Thank you for kind feedback! You are welcome back anytime!!
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Park Hotell Viljandi is a real gem. And definitely the best hotel in Viljandi and comparable to any 4-star hotels in a world. After the long-lasting construction works, Park Hotell opened its doors last year. The building itself is over 100 years old and built for a hotel purpose. During the war, the hotel closed its doors as a hotel. Luckily now the old-time shining with modern comforts have here. I stayed a couple of nights during the Folk Festival when the town is boasting life. The hotel was obviously full, but inside the hotel, there was very calm. In Estonia, most of the hotels don't have the air-conditioning in rooms, mostly because there is no need for it. But when the heatwave hits, itäs so comfortable to have a serene haven, to sleep and have a rest. There are basically two kinds of room in Park Hotell: ones with a view to park and ones with atrium view. If the outside view is not essential for you, you'll get better value without an outside view. Park Hotell offers a reasonable buffet breakfast, and the atmosphere in the breakfast restaurant is calm and peaceful. I recommend this hotel for all Viljandi visitors, but especially for couples and families with toddlers.
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Response from Keirin P, Director of Sales at Park Hotel
Responded 3 weeks ago
Hello Timo! Thank you for staying in Park Hotel Viljandi and for positive feedback! Hope to see you again next year!
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PRICE RANGE
$81 - $195 (Based on Average Rates for a Standard Room)
LOCATION
EstoniaViljandi
NUMBER OF ROOMS
37
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