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Parkdean - Sundrum Castle Holiday Park

Coylton, By Ayr | Ayrshire, Coylton KA6 5JH, Scotland
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Parkdean - Sundrum Castle Holiday Park
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193 Reviews from our TripAdvisor Community

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Glasgow, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

Lovely place friendly staff the food was delicious I was there with 3friends and we had a great time and when we went in to the town people were very friendly cant fault it.going back in may looking forward to it.

Helpful?
Thank jayden2000
Paisley, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed November 3, 2015

Arrived on Friday night and couldn't fault the caravan. Clean, well presented and fully equipped. The biggest let down was, and I know it was end of season, was the bar running out of certain drinks. Firstly J2O that my son likes so he went on to appletise which again they ran out of. Then they ran out of Rose... More 

Helpful?
1 Thank Garry E
PDService, Manager at Parkdean - Sundrum Castle Holiday Park, responded to this review

Hi Garry, Thanks for sharing your feedback with us. I'm sorry to hear that we didn't get all aspects of your stay quite right and that there was a disturbance in the early hours. We do have security staff on park, so they would have welcomed a chat. Your comments are very much appreciated and have been shared with the... More 

Travelers are raving about these Coylton hotels

Scotland
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed November 2, 2015

Just returned from 2 night stay at the park - Halloween - and had a great time. Caravan was a good size for 8 of us and clean enough. Could do with a deep clean but sure that is done at the end of the season but everything was up to scratch for a short term use. The entertainment was... More 

Helpful?
Thank ScotlandKatyb
Middlesbrough, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed November 1, 2015 via mobile

Went to sundrum castle as a party of 8 when we arrived the caravan was very dirty and I do mean dirty the quilt had blood on it from previous guests the cooker was full of grease the toilet was disgusting I had to go and buy cleaning products to scrub everywhere phoned reception to be told it's definitely been... More 

Helpful?
3 Thank joannepursey
PDService, Manager at Parkdean - Sundrum Castle Holiday Park, responded to this review

Hi Joanne, Thanks for taking the time to share your feedback with us. I'm sorry to hear that your accommodation wasn't prepared correctly for your arrival, definitely not the best way to start your holiday and for this we apologise. Your comments are very much appreciated and have been shared with the management team on park. I hope that we... More 

Lancaster, United Kingdom
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed November 1, 2015

I have been here before and last time was no so enjoyable, however this time we had a lovely quiet break. If you want to get away from it all then come here. They do have a kids club, however my son does not use these as they are too noisy for him. They have bingo at 8.30pm. The shop... More 

Helpful?
Thank shazzersere
Edinburgh, United Kingdom
1 review
2 of 5 stars Reviewed October 31, 2015 via mobile

After weeks of looking forward to this got there and it was very disappointing popped to wee shop for convenient items and there was very limited stock in the shop. ( NO MILK ) also the restaurant only had limited selected item at 4pm and sold out of most things. Arrived at caravan to no cot or high chair finally... More 

Helpful?
Thank tazz180
Billingham, United Kingdom
1 review
3 of 5 stars Reviewed October 26, 2015

We visited Sundrum Fri-Mon and overall we had a brilliant time. We were travelling as a family with a toddler (nearly 2) and a teenage (14). The caravan was basic and a bit dated but clean and tidy and fine as a base. The park restaurant had a good range of food for all the family and the play park... More 

Helpful?
Thank JoJoW33
Coatbridge, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed October 17, 2015

Caravan was below an acceptable standard. Although it was a pet allowed van it smelled like damp socks, needed more than a few repairs and the bathroom radiator was badly rusted. Complex was small, restaurant floor so dirty! Trading in tickets for the kids was a joke the guy couldn't have cared less how many we had. No room between... More 

Helpful?
2 Thank Linda D
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed October 15, 2015 via mobile

I went with my wife 3kids and my wife's friend and her son. The kids had a great time. We all camped. The camping area was clean and well maintained. There was no designated plot it was just first come first served. We pitched our tent near the car park side of the ground and it was about 80metres to... More 

Helpful?
Thank Clement C
St. Andrews, United Kingdom
Level Contributor
68 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed October 13, 2015

It is not perfect but good place if you have kids. I went to this place for my 3 years old daughter so that she can spend time in pool and play. The place did not disappoint us. The pool is a great fun place for kids. There is a outdoor playing ground with different types of sport activities which... More 

Helpful?
Thank sazzadur
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