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Jacaranda Beach Resort

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Kanani Road, Watamu 677 Kenya
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Traveler (3483)
Room & Suite (335)
Dining (139)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#12 of 39 hotels in Watamu
Location
Cleanliness
Service
Value
Travelers' Choice
Facing the most beautiful sea area on Marine Park of Watamu the all sea view 130 rooms are the perfect buen retiro to spend holidays in the real wildness and comfort all together. All inclusive board, soft animation activity, multilingual staff, Italian and Swahili cuisine will make your stay unforgettable. Just 2 hours by road from Mombasa and 30 minutes from Malindi airport, from where we can provide transfer service. In-house travel agency for safari and any kind of excursions.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Hiking
Airport transportation
Secured parking
Internet
Pool / beach towels
Outdoor pool
Fitness classes
Bar / lounge
Restaurant
Breakfast buffet
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Special diet menus
Swimup bar
Poolside bar
Entertainment staff
Evening entertainment
Table tennis
Taxi service
Banquet room
Spa
Couples massage
Facial treatments
Full body massage
Hand massage
Head massage
Massage
Neck massage
Pedicure
Salon
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Mosquito net
Shared lounge / TV area
Shops
Sun loungers / beach chairs
24-hour front desk
Private check-in / check-out
Laundry service
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Room features
Air conditioning
Private beach
Private balcony
Room service
Refrigerator
Extra long beds
Bath / shower
Hair dryer
Safe
Seating area
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Bay View
Languages Spoken
English, German, Italian
2372Reviews255Q+A14Room tips
Traveler rating
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Traveler safety
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Popular mentions
Ольга П wrote a review Mar 2021
20 contributions21 helpful votes
In January because of coronavirus there were no other guests in the hotel, so it was a bit lonely. The staff was very helpful they let us stay in the room till evening (though check out was supposed to be at 12 a.m) cause we have a flight in the evening. Big thanks to the staff. During our stay in January the low tide was from 10 a.m. to 5 p.m., so the timing for comfortable swimming in the ocean was short. You can check the shedule for the tides on special sites in advance.
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Date of stay: January 2021Trip type: Traveled with friends
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Daudi G wrote a review Jan 2021
1 contribution
Worst hotel , the rooms were dirty, the reality is different from what's bring advertised , the food was flat & no wide range to choose from,and some staff members were rude,it's run down with poor management
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Date of stay: December 2020Trip type: Traveled with family
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James Gilbert wrote a review Dec 2020
Lavington, Kenya7 contributions6 helpful votes
Upon arriving we were welcomed with cold hand towels and a quarter  glass of orange juice,  We arrived at 4pm but settled down around 5:30pm  because we didn't like the room they had allocated for us, I approached  the reservation  manager whom i found to be rude to the core and very quick to convince me to get a room supplement which meant paying more money  despite making the bookings early in October. By 5:30 we went to the snack bar hoping to feed my girls (17 months and 4 years old). I was very surprised to find out the snack bar only offered you tea and cake which looked pathetic and not presentable at all... I quickly demanded to speak to someone in charge and the person who was available was the SOCIAL MEDIA manager. I had to plead and beg him to at least prepare some fries for the girls because the buffet opened at 8pm and they  had not eaten.. We ate and went to the rooms. At around 8:30 we went for the buffet and we were shocked by what we saw... NO social distancing , guys had No masks and you served yourself at the buffet which i found to be unhygienic during this COVID time . We were on ALL INCLUSIVE package which usually means you can eat and drink as much as you can but with Jacaranda its different  you are only allowed 4 bottles of water per day and at the restaurant water is served in a glass from a water dispenser  which i found to be SILLY coz how many glasses of water can one drink.. (P.s in case you're planning to still visit the establishment carry a big water bottle because you are your own waiter) The Buffet. Imagine we are in Kenya yet the bacon/sausages tasted like crap, guys were being served HIGHLANDS JUICE not the normal fresh orange juice, the salads were not that fresh,you could smell the stench.  The last day the T-bone steak run out while guest were still on queue 30 minutes after the buffet had opened and when i asked why the chef had the audacity to tell me " The supplier delivered less than he normally does and he closed his working station"  I asked another Chef and he told me to come the next day he'd serve me double steak . The food was pathetic yes i was on holiday but my mind was somewhere else. ( Breakfast starts at 7:30am, lunch at 1pm , dinner at 8am)  i found these timings to be very unreasonable  especially for children who are below 5 years and on a particular schedule.Be prepared to eat popcorns and crisps all throughout your stay as the main snack which are very salty , and not toddler friendly and so are the timings.    The rooms  are huge, spacious but not airy, toilets are old and stained and  were told ni maji ya  chumvi moving ON .... The beds are very high and not child friendly, the mattress is not comfortable at all, the mini bar fridge is old and hadn't been used in ages it had a funny smell plus imagine there's Tv in the rooms no telephones , i didn't even bother to ask for the WIFI password. The pools were old and need i say dirty, the tiles were coming out and most kids got hurt while swimming ,FYI while swimming be on the look out for crabs. Kudos to Damaris, the housekeeping manager, Simon and Unda at the restaurant, Chef Donald and Hamisi, and Lewa . They went over and above to try and make our stay more memorable. I could have rated the hotel ZERO but I give it a 1. Personally I think the whole hotel needs a makeover from the curtains, wall hangings which I found to be funny, the beds and mattress. This was a terrible experience and wouldn't recommend any of your services to anyone! .  
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Date of stay: December 2020
Rooms
Cleanliness
Service
3 Helpful votes
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Antik K. wrote a review Mar 2020
Prague, Czech Republic6 contributions8 helpful votes
I have been in Kenya many times. This hotel is standard hotel usually in Kenya. But I have to say, it is very clean and quiet. It was very nice, like every staying in this country. - Clean and nice rooms and area. - Very friendly staff and nice animators. - Nice swimming pool. - Good food, not so wide range, but ok - Far away from town, but you can rent a driver from hotel, it is not expensive - Rooms near receptions are far away from beach, but you can ask about rooms closer from beach or swimming pool. - Nice bar. - I missed a busy reception with a lobby bar.
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Date of stay: April 2019
1 Helpful vote
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Daniel L wrote a review Feb 2020
2 contributions
Little Italy for sure. Lovely people makes up for the bad road. A little bit out of town. Good enough food and the entertainment for the kids is a blessing. The pools are nice and really enjoyable. Manage the beach boys or they will drive you crazy.
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Date of stay: March 2019
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PRICE RANGE
$102 - $159 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jacaranda beach hotel watamu, jacaranda beach resort all inclusive
LOCATION
KenyaCoast ProvinceWatamu
NUMBER OF ROOMS
130
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Frequently Asked Questions about Jacaranda Beach Resort
Which popular attractions are close to Jacaranda Beach Resort?
Nearby attractions include Gede Ruins (4.3 miles), Bio-Ken Snake Farm (3.7 miles), and Malindi (4.6 miles).
What are some of the property amenities at Jacaranda Beach Resort?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Jacaranda Beach Resort?
Top room amenities include air conditioning, a refrigerator, and extra long beds.
What food & drink options are available at Jacaranda Beach Resort?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Jacaranda Beach Resort?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Jacaranda Beach Resort?
Conveniently located restaurants include Safina Beach Bar & Grill, Caffe Sotto Sopra The Liars Club, and Papa Remo Beach.
Are there opportunities to exercise at Jacaranda Beach Resort?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Jacaranda Beach Resort have airport transportation?
Yes, Jacaranda Beach Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Jacaranda Beach Resort?
The staff speaks multiple languages, including English, German, and Italian.
Does Jacaranda Beach Resort have any great views?
Yes, guests often enjoy the ocean view available here.
Is Jacaranda Beach Resort accessible?
Yes, it offers reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.