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Jacaranda Road Watamu National Marine Park, Watamu 80202 Kenya
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Free cancellation until 06/02/22
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Traveler (702)
Dining (42)
Pool & Beach (5)

About

#23 of 41 in Watamu
Location
4.2
Cleanliness
3.8
Service
3.7
Value
3.6

Lily Palm Resort is an excellent choice for travelers visiting Watamu, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay.

For those interested in checking out Bio-Ken Snake Farm (1.3 mi) while visiting Watamu, Lily Palm Resort is a short distance away.

You’ll enjoy relaxing rooms that offer a refrigerator and air conditioning, and you can stay connected during your stay as Lily Palm Resort offers guests free internet access.

Plus, Lily Palm Resort offers a pool and free breakfast, providing a pleasant respite from your busy day.

Travelers looking to enjoy some crab can head to Crab Shack Dabaso Mida Restaurant or Pilipan Restaurant - Watamu. Otherwise, you may want to check out a Mediterranean restaurant such as papa Remo, Hosteria Romana Watamu, or Amici Miei.

Enjoy your stay in Watamu!

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Property amenities
Free internet
Pool
Free breakfast
Beach
Darts
Airport transportation
Massage
Currency exchange
Internet
Pool / beach towels
Infinity pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Evening entertainment
Shuttle bus service
Gift shop
Mosquito net
Sun loungers / beach chairs
Laundry service
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Room features
Air conditioning
Private balcony
Refrigerator
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Romantic
Languages Spoken
Italian

Location

Full view
37Car recommended
Grade: 37 out of 100
17Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
509Reviews47Q+A5Room tips
Traveler rating
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  • 63
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Popular mentions
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Most Recent
Dr-Sameera S wrote a review Sep 2021
2 contributions
hi so wanted to give a feedback on our stay first and foremost before u take peoples money let them know what their getting in return we ddnt pay to stay in the dark whenever you please! how do you cut electricity of your clients? are you guys serious the staff was nice but the management was just horrible. as to which we have decided to post everywhere and write and give reviews so that people know what their paying.
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Date of stay: September 2021Trip type: Traveled
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Response from Giovanni Ferrario, Marketing at Lily Palm Resort
Responded Oct 3, 2021
Dear Mrs Sameera, we are really sorry for your very negative review. In all honesty we believe we have made a great effort to compensate you. As you may remember, you and your friend had booked, and paid, for sharing a double Standard room in the reception area. We decided to assign you two single Mapango superior rooms instead, near the pool the beach and the restaurants, without charging neither the 1200 Ksh per person per night supplement nor the 30% extra for the single occupancy. Also, your daily room service has not been added to your bills. Even knowing that all of this, multiplied for the 4 nights of your stay, would have been a loss for us, we decided to do it because we wanted to reward you for the inconvenience caused by the power supplier with a significant discount. Besides, in a couple of occasions we have even adjusted the timing of the generator to suit your personal needs and we were really hoping that our goodwill would have been appreciated.
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emlec88 wrote a review Nov 2020
Nairobi, Kenya29 contributions65 helpful votes
We had a very a very pleasant stay at Lily Palm. All the staff went out of their way to make us feel welcome, which was nice. We went out of peak season, so it was very quiet. The complex is clean, has a nice pool and access straight onto the beach. There is a nice Italian restaurant on site, but also some local restaurants on the beach as well which serve great seafood, and other nice places to eat within walking distance in town. The rooms are okay, maybe a little tired looking, but for the price we paid, we have no complaints. The bed was fine, and the Aircon worked, so we were content! We were on b&b rate - the breakfast was a little disappointing, and instant coffee was served rather than fresh...but again, for the price of this hotel we can't really complain. All in all, we enjoyed our stay. I would happily return.
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Date of stay: November 2020
Rooms
Location
Service
1 Helpful vote
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gladyss90 wrote a review Nov 2020
2 contributions
This place has the best sea food pizza I have ever had in my life!! Life seriously the best!! Nice beach front location and the baby pool is huuuuuge!! Perfect for families with kids. The staff are friendly and nice
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Date of stay: November 2020Trip type: Traveled
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Wim_Nairobi_Kenya wrote a review Oct 2020
Nairobi, Kenya40 contributions24 helpful votes
I stayed here for 4 nights in Oct 2020. Very nice place. The pool is awesome, with pool for kids and an infinite pool overlooking the beach. The new owners/management have done miracles in trying to bring the hotel back in shape, and while they still have a way to go, they are on the right track. Not easy in quiet Corona times.... The beach is amazing, the walks to the rocks super-cool. The food is great. The rooms have A/C and a fridge and are clean, though still a bit of work to do in bringing these up to the "VIP" standards. Lovely massage available. and the location is magic, close to all services we need: shops and restaurants. I would definitely come back, and wish the new owners/managers success the further refurbishment. Grazie mille, Valerio! Wim
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Date of stay: October 2020
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Murugi K wrote a review Oct 2020
4 contributions1 helpful vote
I visited this place on my first solo travel and it was AWESOME! They have a clear blue pool overlooking the beautiful blue waters of Watamu. And with them, what you see is what you get; what you see on their profiles is EXACTLY what you will see on arrival. The rooms were spacious and of importance had air conditioning and a fan too, with the heat that is there, a definite plus. Watamu is mostly populated by older Italians who stay in the hotels there permanently, and so with this the amazing and friendly stuff are more than happy to receive one of their own! Waliniambia nilipo wasili kuwa Watamu kuna utamu, na hawakudanganya ng'o! A DEFINITE on your travel to-do list!
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Date of stay: October 2020
1 Helpful vote
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Pauline N wrote a review Sep 2020
4 contributions
Good services, at beautiful beach front, friendly staff. Clean environment and cool weather. The rooms overlook the swimming pool and the beach. They advise on the best places to visit while in Watamu
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Date of stay: September 2020Trip type: Traveled
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Carol wrote a review Aug 2020
2 contributions
Breakfast was perfect.Very very delicious Rooms very clean and out of this world.Perfect,Very Comfortable,the swimming pool are just wordeful, good staffs and customer service is just wordeful,will visit again.
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Date of stay: August 2020Trip type: Traveled
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Wangeci wrote a review Jun 2020
Lavington, Kenya3 contributions
My friends and I got the wrong rooms despite booking months in advance, a situation that could not be remedied despite our complaints. Impersonal service, terrible food. The only thing great about Lily Palm is their location as its on the bay. Literally the worst.
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Date of stay: February 2020
Rooms
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WINSYLVIA K wrote a review Mar 2020
1 contribution
The hotel is unfriendly for non Italians.No local cuisines limited food varieties.Poor customer service especially at the reception the whites are treated better soo disappointed considering this is our country. Would not recommend the place for non Italians. Only good thing is the ocean view.
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Date of stay: February 2020
Location
Cleanliness
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Agatham W Akumu wrote a review Feb 2020
2 contributions
We were happy with the restaurant team my sisters birthday was well organizedand the suprise was amazing.Lovely beautiful Jane was friendly and one tall slender waiter dark in complexion cant recall the name...Lilian at the receotion was amazing David did our resrvation very professional.And the night shift receptionists 2men...thy really helped on changing our room.134 floor was not clean but the bed was beautifully decorated.The food was DELICIOUS lovely place to be..Thank you
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Date of stay: February 2020Trip type: Traveled
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PRICE RANGE
$67 - $85 (Based on Average Rates for a Standard Room)
LOCATION
KenyaCoast ProvinceWatamu
NUMBER OF ROOMS
74
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Frequently Asked Questions about Lily Palm Resort
Which popular attractions are close to Lily Palm Resort?
Nearby attractions include Safari Kenya (0.4 miles).
What are some of the property amenities at Lily Palm Resort?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Lily Palm Resort?
Top room amenities include air conditioning, a refrigerator, and a mosquito net.
What food & drink options are available at Lily Palm Resort?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
What are some restaurants close to Lily Palm Resort?
Conveniently located restaurants include NON SOLO GELATO by anna, Caffe Sotto Sopra The Liars Club, and Bahati Gelateria Italianna Andrea.
Are there opportunities to exercise at Lily Palm Resort?
Yes, guests have access to a pool during their stay.
Does Lily Palm Resort have an airport shuttle?
Yes, Lily Palm Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Lily Palm Resort have airport transportation?
Yes, Lily Palm Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Lily Palm Resort located near the city center?
Yes, it is 0.9 miles away from the center of Watamu.