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After a day travelling and spending hours stuck in traffic, we were tired and hungry on arrival. We couldn’t find the restaurant hours on the website but saw that if the restaurant was closed there was a list of snacks.
We arrived just after 22h00...More
Response from Manager M, Manager at Holiday Inn Lyon-VaiseResponded 3 weeks ago
Thank you for taking the time to write us your opinion about your stay in the hotel Holiday Inn Lyon-Vaise.
We would like to apologize if your stay did not meet your expectation, we strive to offer you the most pleasant stay as...More
We stayed on way up from South of France to Paris, perfect. Room nice and clean, lovely comfortable beds, air con and good clean bathroom. Shower lovely! We had a family room, so two small boys shared double sofa bed, already made up for us....More
Response from Manager M, Manager at Holiday Inn Lyon-VaiseResponded August 28, 2017
Please, take thanks from our hotel for your positive feedback.
We are glad that you've appreciated your stay in one of our rooms.
We are looking forward to welcome you again in our property during your next journey to France.
The rooms dont have iron. We asked for one and the receptionist told us to go to the reception desk to pick up the only one for the whole hotel. We went and the iron wasnt there, they didnt know who had it.
Thank Mariella H
Response from IHGService, Guest Relations Manager at Holiday Inn Lyon-VaiseResponded October 12, 2017
Hello Mariella H,
Thank you for staying with us and taking the time to express your thoughts and concerns. I am thrilled to hear that our reception staff contributed in making your experience comfortable and memorable. On the other hand, I am sorry for the...More
Basic Holiday inn a bit away from the center. Rooms are OK, hotel is very basic. Obvious wear and tear needing a bit more attention. If you want to explore Lyon, you will need to take a taxi to town. This is one of those...More
Response from Manager M, Manager at Holiday Inn Lyon-VaiseResponded September 11, 2017
We thank you for your fair comment.
We will take into account your feedback to ameliorate our service to provide a better experience for our clients.
Administration of the hotel Holiday Inn Lyon Vaise
It's ok but more an express than a Holiday Inn (I have stayed in many Holiday Inn's / Expresses with work).
No English language TV - not even news.
One of the two staff in the bar / restaurant (the maitre d' I think) was...More
1 Thank NovaNostroN
Response from Manager M, Manager at Holiday Inn Lyon-VaiseResponded August 30, 2017
I wish to offer our sincere apologies for this inconvenience that the restaurant staff and an absence of English TV channels have caused you.
Every guest is very important for our hotel chain, especially so loyal as you, and we always do our...More
$64 - $160 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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