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United-21, Thane

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United-21, Thane
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108 Reviews from our TripAdvisor Community

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Showing 106: English reviews
1 review
1 of 5 stars Reviewed 5 days ago NEW

The hotel is far from what is advertised on line. When checking in, rooms were over booked. Was asked to share family room with a totally strange family. When we eventually received a room, it was in a state of disrepair. Loose tiles, sofas with Springs sticking out, damp patches throughout room, mold infested bathrooms. The staff, aside from the... More 

Helpful?
Thank kim p
Shimla, India
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I checked Into the hotel Room No 501 and realized that even inspite of rolling the curtains up the window glasses were opaque without any view. The floor is dirty, no proper toiletries in room i.e no Dental Kit, No slippers (The floor had dust and walking barefoot is not an option) The overall maintenance of the property is sad.... More 

Helpful?
Thank SD_BRS

Travelers are raving about these Thane hotels

Mumbai (Bombay), India
Level Contributor
273 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 358 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We visit the place to attend a conference/ training. I found the hotel has good arrangement for meetings. The infrastructure is good enough to accommodate sufficient people. There is enough parking space as well. The Meeting room has relevant fittings to ensure smooth functioning. They have enough space for service food as well. Food that they serve are also good.... More 

Helpful?
1 Thank Menulone
United21Thane, General Manager at United-21, Thane, responded to this review

Dear Menulone, Thank you for taking the time out to put up a review of Hotel United 21, Thane on Trip Advisor. We are pleased to know that you had a comfortable stay with us and enjoyed the meals. It is indeed a pleasure to witness your appreciation for our hotel,our food and proximity to other prominent areas. We comprise... More 

Pune, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed August 22, 2016

Apart from room size (super deluxe) nothing was good. I have a list of problems starting from c/in, 1) We reached hotel at 11:15am and their c/in time is 12noon they make sure that we should wait in lobby till 12noon to get the room whereas there are other guests who came after us and got room before us, we... More 

Helpful?
Thank AnushkaKhasnis
UK
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
1 of 5 stars Reviewed August 20, 2016

This was my second stay in United 21. Last time was in 2010 and I had some amazing memories. We were really looking fwd to going back. This place has gone down so dramatically that it is painful! here is a list of things that went wrong: We were given twin beds instead of double, even though we had asked... More 

Helpful?
Thank sagarak9
United21Thane, General Manager at United-21, Thane, responded to this review

Dear sagarak9, Thank you for taking the time out to put up a review on trip advisor and letting us know about your experience. We have acknowledged receipt of your feedback. Kindly accept our sincere apologies for not being able to provide you the high standard of hospitality which is the general norm of our hotel. We genuinely regret the... More 

Nashik, India
Level Contributor
71 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 206 helpful votes
4 of 5 stars Reviewed August 8, 2016

I stayed this hotel on 6 July for the first time & it was really very good experience for us. It is good property is good , well budgeted hotel with central location but some area needs to improvement here like i was stayed at room no. 408 but the outside of that room was not properly clean or maintained... More 

Helpful?
2 Thank mayankgauda
United21Thane, General Manager at United-21, Thane, responded to this review

Dear mayankgauda, Thank you for taking the time out to put up a review of Hotel United 21, Thane on Trip Advisor. We are pleased to know that you had a comfortable and enjoyable stay with us. It is indeed a pleasure to witness your appreciation for our hotel and proximity from important locations. We comprise of 46 luxuriously appointed... More 

1 review
1 of 5 stars Reviewed July 18, 2016

I stayed for a night, I got the worst possible room with bad beds and was unclean and had flies... I had asked them to change it and they said that the best possible room they can offer. I got room with a sliding flimsy door, the once you have on cupboards, and instead of every other room, i did... More 

Helpful?
Thank Ryan T
United21Thane, General Manager at United-21, Thane, responded to this review

Dear Ryan T, We have gone through your review and on investigation we are really surprised and feel sad to read such review not based on the facts. We would like to mention the facts as mentioned below: 1. As per the booking given, you have checked in in the hotel making a booking through online portal on Single( SGL)... More 

1 review
5 of 5 stars Reviewed July 13, 2016

call me om 9oo43o3o19 for discounted room starting from 3900. I can also offer other hotels across mumbai and India including hill station starting from 900 pls call me and contact me if you want via email

Helpful?
Thank Rajiv S
Mumbai (Bombay), India
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 6, 2016

I can say it is 4* business hotel, rates are cheap compared to Mumbai. Its not far from Mumbai, about 30 km from South Mumbai and 20 Kms from airport. Enough parking space. Food excellent. Overall rating very good.

Helpful?
Thank Captni3
United21Thane, General Manager at United-21, Thane, responded to this review

Dear Captni3, Thank you for taking the time out to put up a review of Hotel United 21, Thane on Trip Advisor. We are pleased to know that you had a comfortable stay with us and enjoyed the meals. It is indeed a pleasure to witness your appreciation for our hotel, proximity from Mumbai and our food. We comprise of... More 

Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 28, 2016 via mobile

It was a pleasant stay at the United - 21 . The staff of the hotel was very caring . The most of the important thing is after coming from a flight you want to just check in asap and be in your bed. I had a good experience of check-in process . The check in was done very fast... More 

Helpful?
Thank rajbaniya
United21Thane, General Manager at United-21, Thane, responded to this review

Dear rajbaniya, Thank you for taking the time out to put up a review of Hotel United 21, Thane on Trip Advisor. We are pleased to know that you had a comfortable and enjoyable stay and meals with us. It is indeed a pleasure to witness your appreciation for our hotel and food. We comprise of 46 luxuriously appointed rooms... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Business Center with Internet Access
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
United-21 Thane is a 4 star luxury hotel situated at a convenient location in Thane. It is the first choice for conferences/functions on account of its various conference halls. The hotel boasts of state-of-the-art facilities such as luxurious accommodation, fine dining, exclusive wellness zone, a fully-equipped business centre, a swanky discotheque and much more. Enjoy the hotel's various restaurants, including Spices & Sauces for multi cuisine, Blue Flame for all-day dining and global barbeque, and Waves, the Lounge Bar to unwind after a hard day's work.The hotel hosts a state-of-the-art discotheque, Orbits which has become a landmark entertainment destination in Thane ... more   less 

Additional Information about United-21, Thane

Address: 29 L B S Marg | Gokul Nagar,, Thane 400601, India
Location: India > Maharashtra > Thane
Price Range: $68 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — United-21, Thane 3*
Number of rooms: 46
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