A convenient location for visiting the Champagne region. Lots of character. Comfortable rooms and good restaurant but rather limited dinner menu and expensive wines. The ruins of the old chateau in the grounds offers an interesting background
A real 5 star hotel with 5 star service! One of my best massage experiences at the SPA. The room (suite) is spacious, nicely decorated and very pleasant. The restaurant is superb, exemplary service, delicious food and sumptuous decoration. The setting of the castle is also beautiful for a short walk.
A beautifully located Chateau! Great food Great staffing (Natalia and Fabian 👍) Great history Attention needed on Spa facilities??!!! To honest the only thing that really let's the place down?!! We would like to use the pool as well but we're told it's only to be used st the end of May?!.. due to weather (Shame) See you again next year!! 🇬🇧❤️🇲🇫 Love from the Somerset Reads 🇬🇧
Dinner was lovely, the room clean and the staff professional/helpful. Very accommodating of our dog who loved the grounds. The castle is a fantastic backdrop to explore and the natural park contains some beautiful walks.
The décor is typical french shabby chic if slightly more shabby than chic. Moved room x 3 times due to awful damp smell in rooms. Slow service and had to ask a number of times for drinks outside. Cocktails sent back as made wrong. Lovely big bath but no hot water! Meal too 3 hours from start to finish and we left before Cheese as too too long. We informed the waiter that my husband was a coeliac but then to send every course back. On the whole hugely disappointing and very expensive for quality of offer.
If Fawlty towers did hotels this would be it! Stunning building…… Changed rooms 3 times. First smelt of rodent, second damp. Third looked better. Until night fall-unless you are a bat. No lighting in one of the bedrooms. Not even a lamp! No hot water! The barman had clearly been on a diverse mixologist course. Gin and tonic- got Bacardi And lemonade. Aperol spritz-got neat Aperol. So stick to something easy like bottle of champagne in an ice bucket-but no ice or water! If you order a bottle of water expect to use a straw-it doesn’t come with glasses! Well at least we laughed a lot! Food ok/average. Pudding chocolate almost brought me to tears. Dreadful chocolate ice cream with whipped egg white and coco powder-more like whippy meets blancmange! My number one bit of advice-don’t stay. But if you do-go with a sense of humour!…
We spent the weekend in a picture perfect painting - We even left wishing we could get married again just to invite our friends here and celebrate in this breathtaking scenery. We drove approx 1 hr from Paris through lovely French countrysides and villages. A sign took us through an alley into a majestuous private garden with fully flowered cherry trees and a breathtaking view of endless fields , a castle (the hotel) and on the very well conserved ruins of a 19th century castle. We were welcomed by adorable staff and taken to a stunning suite decorated with taste by an architect. I loved the jacuzzi in our room, our bed was huge and comfortable. We had plenty of space and the side living room was cosy and elegant. The view on fields and zero noise apart from humming birds were a real plus. We went for a stroll in the various gardens and in the forest of the castle which also had an alley of pink cherry trees. We were then served Champagne in front of a pink sunset on the ruins of this very unique 19th century castle. The diner was amazing: I went for the foie gras and a delicious veal with the recommendation of the sommelier for fabulous vines. We closed our meal with an opulent tray of local cheeses. My husband also had an apple desert and a sweet wine. The whole meal was served in a dining room decorated with so much taste around the theme of the poet Jean de la Fontaine, the lighting was romantic, the waiters super professional and adorable. I had the feeling I was in a fairy tale. I can’t recommend this place enough. It was a dream come true. I generally don't talk about my travels but if you need a picture perfect, romantic get away. This is the place to go.…
My wife & I stayed for one night, to break up a drive to Colmar, and were very glad we did. The hotel is a hidden gem. The thousand year-old ruins are extraordinary - resplendent in sunshine, we walked them the evening we arrived and again in the morning. The overall grounds were very pleasant, in particular the avenue of blossoming cherry trees in the woods, and we wished we'd had time to make use of the free bicycles to explore. The manicured grounds - in March at least - are not quite of the standard of a top 5-star resort, but the interior of the chateau, and our room, were spotless and impeccable. Our room had a view of the ruins, which was very pleasant to wake up to. The staff were professional, friendly and accommodating, though not all were fully English-fluent and unfortunately we have no French. The hotel was quiet during our stay and the staff were happy to attend to every need, whilst never being intruding or overbearing. The highlight of our stay was dinner: we ordered a la carte in the uniquely decorated dining room. Visually/aesthetically, the food was Michelin-star quality, but with generous portions, and the recommended wines (by the glass) were perfect. I have read other Tripadvisor reviews indicating rude staff, coffee machines not working in the room, or similar complaints etc, but we experienced none of this, and couldn't understand why the hotel and the ruins are not better known. Would highly recommend and we hope to one day return.…
We have had a wonderful stay at the chateau de Fère on March 27. Surroundings are just unique and the service was outstanding. Lunchtime on the terrace was elegant and delicious. We strongly recommend the place!
We arrived tired after a long, long drive through construction and dense fog. We could not see the château from the driveway fog. We had booked a room for 3 nights with our dog. Upon arrival, we provided our Covid certificates and found our room on second floor (3rd floor US) up two winding spiral staircases. The elevator wasn’t working supposedly. Language was a challenge since my French is little and the internet didn’t work in the lobby area. (The internet was weird in rooms too; couldn’t access social media accounts at all on hotel WiFi). I asked for a lower room which they did accommodate. We lugged our bags and dog up the stairs and down a narrow staired hallway to our new room on the first (US 2nd). It was a nice large room but dimly lit (romantic?). Had a lofted sleeping area too. The main bed was a king sized bed. It was comfortable but average mattress. There was an large en suite. Room included a hot pot, coffee maker (didn’t work), small fridge, and tv. Unfortunately the room also included a lot of dead and live flies 🪰 (sans Amityville). I quickly cleaned them up (brain dead, should have had pics). My husband also found some women’s underwear wrapped in the bed curtains 🥴. We changed and decided to try the restaurant downstairs. We seated around 19:30. The room was candle lit, had a roaring fireplace, and was nicely set. Walls had a Narian type theme. We ordered four course and a bottle of wine (55€/person + wine). Service was very good and attentive. There were a few tables seated but I’m not sure what fully booked looks like in the Covid era. For starters we ordered the food gras and smoked salmon starters. We were given bread, fish/olive butter, and a wonderful garden veggie foam soup ahead (amuse-bouche). We order a red wine (80€) but forgot name (excellent). The appetizers were good. For the mains, we ordered the beef (with “roast” potatoes and fish à la meunière (with steamed veggies). The beef was tasteless and unseasoned but the fish was good. Our desserts we could not eat but had them sent up to our room (pavlova and chocolate/Carmel tart). We finished with espresso. The staff/service was excellent though. The food was not Michelin quality. Food was average to good but not excellent except the veggie foam soup. We did not try the breakfasts (25€/person) and when walking past the restaurant, we never saw more than one or two tables used. They do have very good croissants though. On the second day, we went exploring. After the exploration didn’t reveal a nearby alternative for dinner, we decided to picnic in our room so picked some food up at the bakeries, wine shop, and grocery for our Friday night dinner. We visited some nearby spots and returned to the château for scheduled massages. After being gone 4-5 hours, our rooms hadn’t been cleaned up but that was remedied upon request. The massages were excellent but the spa area seemed lifeless and isolated. Blame Covid I guess. The poor was filled but it was too cold and well Covid. The massage lady was very good. The château staff was excellent but sometimes hard to find. The front desk was not always manned and sometimes the language barrier was an obstacle. I know that is on me too. After asking for espresso in the room and being given coffee pods (remember our machine didn’t work), I gave up and had a cup of tea in the room. 🤪🤣. The ruins and pathways are great. Our 🐕 liked the walks! It’s a beautiful setting if slightly remote from other restaurants. Overall the staff was friendly and attentive. The lobby area and grounds are beautiful. The hotel itself was feeling a little tired and lifeless. Wrinkled carpets, cracks, wonky stairs, tired furniture, wonky elevator, lack of adequate lighting, weird electricals (switch didn’t work to turn lights on). Of course you don’t expect pristine settings in a 16th century building but…. not currently 5 star. Fans of the UK tv series “Four in a Bed,” Would we stay there again? No.…
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