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2/4/2018 2/5/2018
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    Seri Malaysia Genting Highlands

    No.11 Block 2, Jalan Jati 1, Goh Tong Jaya, Genting Highlands 69000, Malaysia
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    2/4/2018 2/5/2018
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    Traveler (59)
    Room & Suite (11)
    Dining (4)
    • Excellent1%
    • Very good13%
    • Average24%
    • Poor34%
    • Terrible28%
    3 weeks ago
    Oct 29, 2017
    “Never Again”
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Airport Transportation
    Room Service
    Laundry Service
    3.0 Star Hotel
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    Feb 4Feb 5
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (66)
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    21 - 25 of 58 reviews

    Reviewed July 2, 2016

    I have stayed this hotel for one night.I have chosen correct hotel.But not much people knows about this hotel.The management should post correct information about location.The second floor of the hotel is renovated.We stayed in renovated room.Room is GOOD in size and furniture.The scenery we...More

    Thank RajnishKumar
    Reviewed April 10, 2016 via mobile

    The hotel is located in the middle of town this it was quite easy to find a variety of foods. The looby was nice and modern. The rooms were well furnished will all the basic amenities. All equipment in the room including the bathroom was...More

    Thank Khairos
    Response from HotelSeriMalaysia, Marketing & Corporate Communications at Seri Malaysia Genting HighlandsResponded April 14, 2016

    Dear Mr. Khairos, We would be happy to share your comments with the hotel’s management. They are very helpful in helping us to improve our ability to serve our valued guests better. For your information, we did upgrade the lobby for the new refreshing look...More

    Reviewed December 23, 2015 via mobile

    Staff - housekeeping late come, in room dinner so slow Room - messy, old fashion, xtra pillow not cover, tare blanket Food - no variety at cafe, Bathroom - should renowate to modern concept Will not come again for family tripMore

    2  Thank lyaza
    Response from HotelSeriMalaysia, Marketing & Corporate Communications at Seri Malaysia Genting HighlandsResponded April 14, 2016

    Dear Ms. lyaza, We are saddened to hear of your staying experience with us. We value your feedback and are constantly looking for ways we can better serve our valued guests. For your information, the hotel’s bathrooms will be going under renovation phase by phase...More

    Reviewed December 14, 2015

    This might have been a great hotel once upon a time, but now clearly it isn't. The rooms are smelly. The bathrooms... The lesser said about them the better. Just like another reviewer we booked last minute and found that no other hotels were available....More

    1  Thank chukvi
    Response from HotelSeriMalaysia, Marketing & Corporate Communications at Seri Malaysia Genting HighlandsResponded April 15, 2016

    Dear Mr. chukvi, We regret to hear of your frustration. However, we are glad to share with you that our hotel are currently upgrading the bathrooms to offer our guests the best comfort and staying experience. Thank you for sharing your experience online and your...More

    Reviewed November 28, 2015 via mobile

    Booked a family room and it was horrible. Comes with 1 queen and 1 single bed. The rooms are old and mouldy. The smell of the pillows were terrible. It smelled like it was sprayed with the cheapest perfume. When removed the sheet because of...More

    1  Thank Lavinia A
    Response from HotelSeriMalaysia, Marketing & Communication at Seri Malaysia Genting HighlandsResponded November 29, 2015

    Dear Lavinia A, We regret to hear of your bad experience at the hotel. Your feedback is highly appreciated as it will help us to improve our ability to serve our guest better. Kindly please contact us at directly at central@serimalaysia.com.my by providing your details...More

    • Top amenities
    • Room Service
    • Free Parking
    • Restaurant
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Airport Transportation
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Price range
    • $39 - $77 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Number of rooms
    • 33
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    • Location
    • Malaysia >
    • Pahang >
    • Genting Highlands
    • Also Known As
    • Seri Malaysia Genting Highlands Hotel Genting Highlands
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    Traveler (59)
    Room & Suite (11)
    Dining (4)
    Hotel & Grounds (29)
    Bathroom (15)
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    Ask a question
    Questions & Answers
    May 17, 2015|
    AnswerShow all 2 answers
    Response from SteveLeo | Reviewed this property |
    By cable usually around 10 - 15 mins, by car is around 20 to 30 minutes depending on the traffic...
    Room Tips
    "To be honest, i don't know how to advice on not getting a room that is infested by mold."
    Read review
    "If you REALLY have no choice but to stay here, choose the rooms that don't face the main road to have a..."
    Read review
    "Choose a room not facing the main road as the noise from motor vehicles is unbearable"
    Read review
    "Rooms facing the main room can be quite noisy ."
    Read review
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