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Maxims

Hotel website
Genting Highlands Resort, Genting Highlands 69000, Malaysia (Formerly Highlands Hotel)
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Maxims
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73 Reviews from our TripAdvisor Community

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Showing 65: English reviews
Singapore, Singapore
Level Contributor
20 reviews
5 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

Expected a nice premier room for price paid but was given a deluxe room on the 5th floor without any view, just a brick wall around it. It rained that night and you can hear the splattering of water. Staff were friendly as always especially bellboys who were very helpful as well. Hated the paper thin room slippers unlike the... More 

Helpful?
Thank Gwen T
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Personally, I am truly satisfied with the room. Though it's not as big as what everyone would have expected on a premium 5-Star hotel, but the room does comes with eye catching design - a combination of simplicity + classy (Premier Room - exactly the same as per official webpage). I somehow love the colour combination in the room... what... More 

Helpful?
Thank IreneSoo
Singapore, Singapore
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 18, 2016 via mobile

The room is very small. Even with 2 persons in the room hardly has walking space. Other than free wifi service you can give this hotel a miss especially if you are travelling as a family. Definitely not worth the price paid.

Helpful?
Thank Violet L
Singapore, Singapore
Level Contributor
108 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 stars Reviewed May 17, 2016

Room are nicely done up compare to the last time I stayed few years back. Bedding and furnishing are neat and comfortable. Not too sure about the lower floor rooms as I booked into their premier room. Staff are friendly and the housekeeping always have a smile whenever you passes them along the corridor. Would return again for my next... More 

Helpful?
Thank sgktraveller
Colombo, Sri Lanka
Level Contributor
87 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed April 13, 2016 via mobile

Hotel is very clean and has all the amenities wz mini bar. Rooms are very clean and tidy wz breath taking view of Genting Highlands. The adjoining mall has top class restaurants serving different food backed up by play areas for children wz video games and movie theatre.

Helpful?
1 Thank Rajeev A
Singapore
Level Contributor
69 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed April 11, 2016

Maxim was a much better property to be compared to most of the hotels in GH. Comfy beds, amenities, swift check in/out and even has an Nespresso Coffee Machine avail. During night time, has security guards stationed the lift entrance which at least makes you feel more ease. Basement has an ice-cream shop, herbal drink shop and well connected within... More 

Helpful?
Thank travelbugsme
Tanjung Pandan, Indonesia
Level Contributor
76 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed February 16, 2016

the room is newly renovated and quite spacious. Tv channel is somewhat limited to local channels. Nespresso coffee machine is available with 3 complimentary capsules. We stay around CNY so they give a paper bag with two mandarin oranges daily Room is not really clean as when we check in there are dust in some place. The next day, there... More 

Helpful?
Thank Marwan1985
Kuala Lumpur, Malaysia
Level Contributor
64 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed January 3, 2016

Had the chance to try out Maxims for 2 nights: 1. Check-in & check-out fast and efficient 2. Hotel corridors and deco. tastefully done 3. Room was small but great amenities provided (6 bottled waters, capsule coffee, large TV, relaxing chair) 4. WIFI was free and fast 5. Toilet, small but decent (big bathtub) 6. Near the casino 7. Housekeeping... More 

Helpful?
Thank Teh_Ais
singapore
Level Contributor
75 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
1 of 5 stars Reviewed August 4, 2015

I had a very poor experience staying with Maxims. I am a nursing mother and as per all my travels, I would contact the hotel to placed the expressed breastmilk into a freezer. 1) Expressed Breastmilk mistakenly placed in fridge To ensure there were no glitches and errors, I communicate to the hotel via 3 channels 1) Through the phone... More 

Helpful?
3 Thank cookiencoffee

Travelers are raving about these Genting Highlands hotels

Kuala Lumpur, Malaysia
Level Contributor
120 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
4 of 5 stars Reviewed July 17, 2015

Beautiful rooms. The minute you step into the lobby with its intricate designs, you can definitely feel the $$$ people willing to spend just to stay here. My stay here was quite incidental. Got a good price bargain for this hotel while searching in Genting Lif uses access key cards to access your room floor so it is safe. Bathroom... More 

Helpful?
1 Thank Santawang
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Internet
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
Food & drink at the hotel
Good Friends Restaurant
Good Friends Restaurant
Cuisines: Chinese, Asian
Things to do
  • Restaurant
  • Bar/Lounge
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Laundry Service
  • Concierge
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
Official Description (provided by the hotel)
Impeccable service, a splendid array of dining venues and lively entertainment are some of the activities that are bound to make yours a pleasurable stay and enjoyable trip up at the peak. ... more   less 

Additional Information about Maxims

Address: Genting Highlands Resort, Genting Highlands 69000, Malaysia (Formerly Highlands Hotel)
Location: Malaysia > Pahang > Genting Highlands
Price Range: $162 - $850 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Maxims 3.5*
Number of rooms: 745
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