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Zagrebacka 2, Neum 88390 Bosnia and Herzegovina
Lowest prices for your stay
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$68
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Free cancellation until 10/01/22
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$69
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Free cancellation until 10/02/22
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Free cancellation until 10/09/22
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Traveler (576)
Room & Suite (129)
Pool & Beach (60)

About

#1 of 13 hotels in Neum
Location
4.0
Cleanliness
4.2
Service
3.7
Value
3.8

Grand Hotel Neum is an excellent choice for travelers visiting Neum, offering many helpful amenities designed to enhance your stay.

Grand Hotel Neum is a hotel offering a flat screen TV, a refrigerator, and a minibar in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.

The hotel features a concierge. Plus, guests can enjoy a pool and free breakfast, which have made this a popular choice among travelers visiting Neum. For guests with a vehicle, free parking is available.

When you’re feeling hungry, be sure to check out Restoran Laguna, Bonaca, and Restaurant - Pizzeria & Lounge "Škoj", which are some seafood restaurants that are popular with locals and out-of-towners alike.

Enjoy your stay in Neum!

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Children Activities (Kid / Family Friendly)
Airport transportation
Wifi
Indoor pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Poolside bar
Business Center with Internet Access
Banquet room
Meeting rooms
Spa
Rooftop terrace
Concierge
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Safe
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern

Location

Full view
47Car recommended
Grade: 47 out of 100
18Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
575Reviews34Q+A24Room tips
Traveler rating
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  • 65
Time of year
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Most Recent
Karl wrote a review Sep 15
Sarajevo, Bosnia and Herzegovina3 contributions
We booked 5 night stay and in the end had to leave earlier after 3 nights because of the hotel facilities and room provided. These people have no idea what a "park view" is. Biggest issue was our room which was located more like in a basement whereby we had to turn the lights on during the day to see anything (yes - that much dark). Humidity in the room is alsi an ossue!!! Food was below average - same things (more/less) were offered every day/morning. Phone (landline) in the room was not working and no staff appeared to fix this, eventhough we reported an issue. Generally, staff is very unpolite. WiFi stability in the room is a lottery (reconnecting each 30 seconds) and the position of the room was in a corner of the hotel where no mobile network is available. Staff very unpolite and unhelpfull. Beach is far from hotel and you have to pay extra for sun umbrella and lounge chairs. Shower on the beach is also charged extra. Beach is full of large stones where you have a big chance to get hurt. Only good thing was a pool area (both pools are in good condition). I certainly believe this place is overpriced and far better accommodations are available in Neum.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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yatzek65 wrote a review Sep 14
Kfar Yona, Israel6 contributions
Room not clean , stink smell, when hotel is full the service is bad , sweming pool very nice but water are cold The food is the same every day Long way to the beach by waking The old section is not recommended, passing between the elevators is not comfortable and the staff are not hallpeful with the luggage
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Date of stay: September 2022Trip type: Traveled with friends
Room Tip: There are many hotels near by
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jamal A wrote a review Sep 6
1 contribution
There is no smile in the reception and they are not responsive and they deal with a lack of respect for the guest، We are used to respect and appreciation in Europe hotels but in this hotel there is no and also our room has a bad smell and I called the reception to change it and they did not respond
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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MariamSalmudhaf wrote a review Sep 4
Kuwait City, Kuwait99 contributions6 helpful votes
Reception staff 👎 I just checked in the first impressions was the reception staff, I did not see any smile on their faces, and when we headed to the wrong alivator, they did not direct us in the right one, in addition to the room it has a very bad smell Bad choice
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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SherifOraby wrote a review Aug 2022
Dubai, United Arab Emirates10 contributions4 helpful votes
Horrible stay, checked in at 8 PM booking 2 rooms for 5 people and a kid, checkin was smooth with Bozana, after seeing the room we contacted the reception to fix the bed as my daughter will sleep in the middle however *Nikolina (receptionist)* replied with a very rude way which end up the call hanging up on my face, I approach the reception and she started to scream “This is my last working day and I don’t give a f**k” I requested to talk to another employee she didn’t help and she started to talk in her own language which I don’t understand. Next day we approach the reception again to talk to the manager *Ivica* showed no empathy and change the room but with the same issue and he had no hospitality sense whatsoever. Adding to the rudeness of the reception staff, hotel is not clean, roof pool had nice view but very cold you can not enjoy it. Over all horrible stay and it’s so over priced.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Fredrik P wrote a review Jul 2022
1 contribution
Really enjoyed it. You could really get the most of your Neum stay with multiple pools and elevator access almost at the beach. Best hotel Gym I have ever visited. It is not modern luxury resort but it is not what you pay for either. Could possibly have more activities for regular hotel guest and not only the inclusive guest.
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Date of stay: July 2022Trip type: Traveled with family
Room Tip: Use sun crème. Swim in the ocean not only pools. Drink water, eat cevapi.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Dzeny wrote a review Jul 2022
Sarajevo, Bosnia and Herzegovina497 contributions207 helpful votes
This hotel is pure rubbish. I will never enter Hotel Grand again! First they charge for guests' sunbeds and parasols 4€ per piece, and it's the hotel's beach! Plus you also have to pay 0.25 Cents to get a shower on the beach. It seems no one cleans the beach, all the garbage remains on it every day and people keep throwing more. I have never seen something like this, that workers leave the beach dirty and then charge for the use of sunbeds and parasols. And by far the worst thing: The receptionist that yells on the guests constantly (she has long black hair, I didn't remember the name)! We asked why would a receptionist be yelling at other guests, and they answered that apparently people that are not guests of the hotel use the hotel elevator. There is a solution for that, and it is certainly not yelling at the reception by a hotel receptionist. Find another solution! Imagine entering a „serious“ hotel and listening to someone yelling at the guests. I was shocked!
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Date of stay: July 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Robert I wrote a review Jun 2022
1 contribution
Mixed feelings. On the one hand probably the best hotel in town with great facilities. On the hand sort of not really well maintained Cleanliness could be improved. The staff was not really nice nor professional. Perhaps a cultural thing. I dont know but it seemed like we were not really welcome.
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Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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JoeYomitan wrote a review Jun 2022
Okianwa15 contributions23 helpful votes
We stayed at the Grand Hotel Neum while driving from Split to Dubrovnik. The rooms are very nice as are the restaurants and bars. Going from the hotel to the beach you go through and old bomb shelter. Which I thought was very interesting. My only wish is they had some type of historical explanation on who built it and maybe even used to area to give tours. The staff are friendly but speak less English than in Croatia. The roof top pool is very nice and is deep for a hotel in Europe and has a splendid view. The breakfast buffet was pretty good, but not exceptional, but the view from the restaurant is very nice.
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Date of stay: June 2022
Value
Cleanliness
Service
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Ásdís Eva Á wrote a review Oct 2021
9 contributions4 helpful votes
This is probably one of the best hotel experiences I’ve had so far. Not only was the staff extremely helpful and friendly, the food was delicious, rooms were super clean and comfortable and you have everything you could possibly want to have at the hotel for a relaxing and enjoyable vacation. Easy access to the beach. But what made this extremely enjoyable was the employees at the hotel. Such hard working people!! They did everything they could to make my stay as pleasant as possible. Big shout out to the kind receptionists, the massage ladies, and pretty much everyone at the bars and pool area. I don’t remember all their names now but you guys are all awesome and when I come back I hope to see you all again! Thanks for everything!!
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Date of stay: August 2021Trip type: Traveled solo
Room Tip: Make a booking in advance and add more days to your booking cause I didn’t wanna leave and I...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$80 - $93 (Based on Average Rates for a Standard Room)
LOCATION
Bosnia and HerzegovinaFederation of Bosnia and HerzegovinaHerzegovina-Neretva CantonNeum
NUMBER OF ROOMS
380
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Frequently Asked Questions about Grand Hotel Neum
Which popular attractions are close to Grand Hotel Neum?
Nearby attractions include Neum Coast (0.2 miles), Museum And Gallery Neum (0.6 miles), and Neum Beach (0.4 miles).
What are some of the property amenities at Grand Hotel Neum?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Grand Hotel Neum?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Grand Hotel Neum?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Hotel Neum?
Yes, free parking is available to guests.
What are some restaurants close to Grand Hotel Neum?
Conveniently located restaurants include Restoran Laguna, Bonaca, and Restoran Jopi.
Are there opportunities to exercise at Grand Hotel Neum?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Grand Hotel Neum have airport transportation?
Yes, Grand Hotel Neum offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Grand Hotel Neum located near the city center?
Yes, it is 0.2 miles away from the center of Neum.
Are any cleaning services offered at Grand Hotel Neum?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Hotel Neum offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.