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Grand Hotel Neum

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Zagrebacka br 2, Neum 88390 Bosnia and Herzegovina
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Traveler (460)
Room & Suite (92)
Pool & Beach (49)

About

#1 of 12 hotels in Neum
Location
Cleanliness
Service
Value

Grand Hotel Neum is an excellent choice for travelers visiting Neum, offering many helpful amenities designed to enhance your stay.

Grand Hotel Neum is a hotel offering a flat screen TV, a refrigerator, and a minibar in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.

The hotel features a concierge. Plus, guests can enjoy a pool and free breakfast, which have made this a popular choice among travelers visiting Neum. For guests with a vehicle, free parking is available.

When you’re feeling hungry, be sure to check out Restoran Laguna, Bonaca, and Restaurant - Pizzeria & Lounge "Škoj", which are some seafood restaurants that are popular with locals and out-of-towners alike.

Enjoy your stay in Neum!

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Children Activities (Kid / Family Friendly)
Airport transportation
Wifi
Indoor pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Poolside bar
Business Center with Internet Access
Meeting rooms
Spa
Rooftop terrace
Concierge
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View

Location

Full view
37Car recommended
Grade: 37 out of 100
17Restaurantswithin 0.75 miles
0Attractionswithin 0.75 miles
503Reviews32Q+A21Room tips
Traveler rating
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Popular mentions
Aida wrote a review Sep 7
1 contribution
Disaster. Room untidy. Dirty walls and carpets. Public beach crowded wit additional charged parasols and chairs. My son had an accident on the beach (head injury caused by parasol, ended up with 3 surgical stitches). Hotel is not recommended for family vacation with children. Restaurant is ok. Staff friendly and kind. Mr.Vlado is the best! All regards... We will never come back that is for sure. Still waiting for menager to contact me about the accident.... This is a 3 star hotel, not 4!
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Date of stay: September 2020Trip type: Traveled with family
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Adi S wrote a review Aug 2020
Travnik, Bosnia and Herzegovina3 contributions4 helpful votes
First of all, food is great. Staff is professional and pleasant. Hotel has good location and access to the beach. It is a big hotel with couple of pools and spa area. Views from hotel terraces are amazing, especially sunsets. Rooms are clean, at least visible parts. Also, rooms has mini fridge and safe deposit box. Although we expected to have a parking lot, that wasn't the case. When we booked our room, I pointed out that we need a free parking space. I had to park my car couple hundred meters away from hotel, because all of parking lots were taken. I've lost whole hour just to transfer my baggage to the room, and on check-out from the hotel, same thing all over again. I've never seen anywhere else that guest of the hotel have to pay for parasol, beach loungers and showers on the beach. And I've never seen that private hotel beach can be used by non-hotel guests. I wouldn't recommend this hotel for family with kids because there is no safe place for small kids to play. There is one small playground but adults have to be present all the time due to position of that play ground. Lots of places for kids to fall and hurt themself.
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Date of stay: August 2020
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Eldad wrote a review Aug 2020
Sarajevo Canton, Bosnia and Herzegovina1 contribution1 helpful vote
They straight up lie to your face. I booked a baby bed, then wrote an email through booking.com requesting to cancel it. They replied that they will provide it without charge. At the checkout, they still charged me for it, and blamed booking.com for sending an email that informed me that the bed will not be charged without consulting them?? Why did I have to pay for their lack of communication?? The beach is awful, they placed so much of the beach beds that you cant even walk to the sea without hussle. The beds are charged for, of course, even for the guests of the hotel. (7€ for bed/parasol combo per day) The elevators are a special story, I have a feeling I spent half of the vacation waiting for one. There are only 3 of them, which is ridicoulosly low for a hotel of this size. With COVID reccommendations that only 2 persons can be in the same elevator, you waste so much time waiting in the lobby. If you are with baby stroller or some beach luggage and cant walk 4-5 stories every time you need to go to the beach or have a meal in the restaurant, take my advice and go 30 minutes earlier. And dont get me started on a restaurant. While the food is nice, the restaurant seems to be full beyond capacity. Ive waited for 10 minutes + in line to get to the food. And while the staff wears masks and measures temperatures every morning, no one else seems to care about preventive measures. Wifi signal is so bad, that you won't be able to do anything besides sending messages. Dont even try to bring work with you, as the thick walls dont allow much of 4g signal into the hotel. Parking is full beyond capacity, cars are constantly blocked. They gave me a piece of paper that says i am a guest of a hotel, and told me to park anywhere. I had to leave my car about 700-800m from the hotel.
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Date of stay: August 2020
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sonarmender wrote a review Aug 2020
Liskeard, United Kingdom5 contributions2 helpful votes
The hotel is ok, plenty of open space and access to a very small pebble beach. Food is fine but drinks are pricey for the country. The biggest drawback for this place is the tiny car park which has no rules. I booked parking (probably like everyone else) but the place has over 500 rooms and the car park holds about 50 cars! The girl at check in just shrugged. You have a choice, park 2 miles away and walk in or abandon your vehicle to the lawless melee in front of the hotel. If I were you, I’d check your insurance policy.
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Date of stay: August 2020Trip type: Traveled solo
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TomyV1 wrote a review Jul 2020
19 contributions1 helpful vote
First time im Neum,the Hotel is wery big and clean. Rooms, Food, pools, beach are great, and lovely and helpfull staff. The Hotel looks Like almost 5 star. Only the elevators, 3 aviable from reception to the beach, sometimes you have to wait for them. The Hotel offere a great and big restorante whit tasty and fresh Food. 2 pools,one whit salty water on the 3 floor and one on the top od the Building the infinity pool. Rooms are big, clean and comfortable,and have a big shower. The beach is clean and have Space for the guests. You can eat and drink on the beach all you nead is there, and ist Years it's cheap. A coup of coffe is about 1.5 to 2 KM equals about 0.75 to 1 EURO. Nightlife is cool.
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Date of stay: July 2020Trip type: Traveled with family
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PRICE RANGE
$78 - $137 (Based on Average Rates for a Standard Room)
LOCATION
Bosnia and HerzegovinaFederation of Bosnia and HerzegovinaHerzegovina-Neretva CantonNeum
NUMBER OF ROOMS
380
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Frequently Asked Questions about Grand Hotel Neum
What are some of the property amenities at Grand Hotel Neum?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Grand Hotel Neum?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hotel Neum?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Hotel Neum?
Yes, free parking is available to guests.
What are some restaurants close to Grand Hotel Neum?
Conveniently located restaurants include Restoran Laguna, Bonaca, and Restoran Jopi.
Are there opportunities to exercise at Grand Hotel Neum?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Grand Hotel Neum have an airport shuttle?
Yes, Grand Hotel Neum offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Grand Hotel Neum located near the city center?
Yes, it is 0.2 miles away from the center of Neum.
Are any cleaning services offered at Grand Hotel Neum?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Hotel Neum offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Are there any historical sites close to Grand Hotel Neum?
Many travelers enjoy visiting Ston Old Town (7.0 miles) and Fort Kaśtio (7.0 miles).