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Chevin Country Park Hotel & Spa

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Chevin Country Park Hotel & Spa
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1,495 Reviews from our TripAdvisor Community

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Showing 1,495: English reviews
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We came for a 2 night spa break and honestly can't fault this gem of a place. The staff are wonderfully friendly , the spa is perfect and the log cabin that we stayed in was so relaxing ! ( number 65). We chose a classic spa break and I thought that it was great value for money , £119... More 

Helpful?
Thank Followingmydreams
chevingm, General Manager at Chevin Country Park Hotel & Spa, responded to this review

First of all thank you for taking the time and trouble to put your wonderful 5* review onto the tripadvisor website, your feedback really does make a difference to us here at the Chevin. I will of course discuss the feedback with team here and pass on your kind words. If you are here in my area please let me... More 

Scarborough, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Another fun filled weekend at this beautiful peaceful venue. When we arrived we wanted to use the pool and spa. We checked in at 3pm and I went back to reception at 3:20 to request some more robes. We only had 2 for 4 of us. The receptionist said someone would bring us some. Sadly when we checked out the... More 

Helpful?
2 Thank GrandmaGertie5-
chevingm, General Manager at Chevin Country Park Hotel & Spa, responded to this review

Wow.....thank you, thank you and thank you The team and I are so happy you had a 5 star stay with us, I look forward to passing on your kind feedback regarding Anna The team and I would love to see you back to the Chevin very soon Kind regards Mark and the team GM.chevin@crerarhotels.com More 

Newcastle upon Tyne, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here for 4 nights at the beginning of September, can find very little to criticise other than the Lodge was quite dark and the bathroom needs an upgrade. The food was exceptional, taster menu was superb, no problems with the breakfast plenty of choice and hot food delivered promptly also plenty tea coffee and toast if you required... More 

Helpful?
Thank Lynn S
chevingm, General Manager at Chevin Country Park Hotel & Spa, responded to this review

Thank you for such a lovely review and thank you for taking the time to tell the world, my team and I are so happy you enjoyed your time with us It goes without saying if you are ever in the Otley area please email me directly Kind regards Mark and the team GM.chevin@crerarhotels.com More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW via mobile

The setting is lovely and overall impression quite quaint but in reality it's dated & shabby and the staff range generally from rude to incompetent. The spa changing room is small, smelly and tatty. The spa facilities are functioning but tired. The outdoor hot tub was nice though. The room we had was stale, mouldy and dated. The food was... More 

Helpful?
Thank Sarah W
chevingm, General Manager at Chevin Country Park Hotel & Spa, responded to this review

Thank you for taking the time and trouble to post your review onto the TripAdvisor website, my team and I are so sorry you didn't have a great time with us. Please could you forward me your contact number and when would be a good time to call you Kind regards for now Mark Starkey GM.chevin@crerarhotels.com More 

Newcastle upon Tyne, United Kingdom
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed here for a second time for a wedding. Surroundings ideal for a wedding, facilities brilliant, food fantastic and lovely little lodges to stay in for your guests. It is also good for a nice peaceful retreat, to get away from it all. There is a lovely pool, spa and gym.

Helpful?
Thank Gerard B
chevingm, Manager at Chevin Country Park Hotel & Spa, responded to this review

Thank you for staying at the Chevin Country Park Hotel & Spa and for your time to put your review onto the tripadvisor website. We are delighted that you had a good stay with us - I have shared your feedback with the team. We look forward to welcome you back in the near future once again thank you Mark... More 

Manchester, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago NEW via mobile

We came here for a wedding and let me say this has been the worst experience we've had at a hotel. Let's just start with if I could go lower than one star I would! The wedding itself was great thanks to how much work the bride and groom put in to it, however the experience was just ruined by... More 

Helpful?
Thank Matt R
chevingm, Manager at Chevin Country Park Hotel & Spa, responded to this review

Thank you for taking the time and trouble to put your very detailed review onto the TripAdvisor website. First of all my team and I are very sorry your stay wasn't great from start to finish. Please can I ask that you email me with a contact telephone number and a convenient time to call so we can discuss your... More 

Liverpool, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed on a couples spa package for two nights and it was worth every penny. Very friendly and helpful staff, delicious food, good spa facilities, beautiful setting and lovely room. Breakfast and dinner included in the package, as well as an hour's treatments. The six-course taster dinner was of the highest quality. Would highly recommend staying here and will certainly... More 

Helpful?
Thank Mo_Wid_52
chevingm, Manager at Chevin Country Park Hotel & Spa, responded to this review

First of all thank you for taking the time and trouble to put your wonderful 5* review onto the tripadvisor website, your feedback really does make a difference to us here at the Chevin. I will of course discuss the feedback with the team here and pass on your kind words. If you are here in my area please let... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

I stayed here with my family and others for my son's wedding. There were 3 family couples apart from all the other guests and the bride and groom. All 3 couples had issues with the rooms, dirty bedding, lukewarm warm food, no hot water, being told 12MD checkout and turfed out the rooms at 11. Tried talking to receptionist who... More 

Helpful?
2 Thank ElaineKes
chevingm, Manager at Chevin Country Park Hotel & Spa, responded to this review

Please let me start of by saying how sorry my team and I are that your stay was not perfect from arrival to departure. The last thing I want to do during this response is make up any excuses as to why these issues happened however I would love the chance to discuss this feedback with directly if you would... More 

Scunthorpe, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

My partner and I stayed here for 1 night. We stayed in a budget double room. And my...was it budget indeed. The room smelt of damp. The walls were dirty and the whole room was in need of a revamp/redecoration. The bed was very uncomfortable which made my partner walk in agony all the following day. We used the bar... More 

Helpful?
2 Thank bexter1088
chevingm, General Manager at Chevin Country Park Hotel & Spa, responded to this review

Please let me start of by saying how sorry my team and I are that your stay was not perfect from arrival to departure. The last thing I want to do during this response is make up any excuses as to why these issues happened however I would love the chance to discuss this feedback with you directly if you... More 

Glossop, United Kingdom
Level Contributor
351 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 195 helpful votes
3 of 5 stars Reviewed 1 week ago

I am really sad to have to leave this establishment a bad review. The spa itself is really nice as is the surroundings but that's kind of where it ends. The cabin we stayed in was quaint, yes the room is a little snug but you are only there to sleep. However it was the thick layer of dust that... More 

Helpful?
1 Thank natstarr
chevingm, General Manager at Chevin Country Park Hotel & Spa, responded to this review

Thank you for taking the time and trouble to put your review on to the TripAdvisor website, my team and I are very sorry your stay wasn't perfect. Please could you email me your contact number and when would be a good time to call you Kind regards Mark and the team GM.chevin@crerarhotels.com More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room

Additional Information about Chevin Country Park Hotel & Spa

Address: Yorkgate, Otley LS21 3NU, England
Location: United Kingdom > England > Yorkshire > West Yorkshire > Otley
Price Range: $69 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chevin Country Park Hotel & Spa 3*
Number of rooms: 55
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Also Known As:
Chevin Country Park Hotel Otley
Chevin Country Park Hotel And Spa
Chevin Country Park Leeds
Chevin Hotel Lodge
Chevin Country Park Hotel & Spa Otley, Yorkshire
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