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Hyatt Zilara Rose Hall

Rose Hall Road, Rose Hall, Montego Bay Jamaica
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Guests1 room, 2 adults, 0 children
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$920
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Hyatt.com
$920
$331
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$368
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Travelocity$368
Expedia.com$368
Hotwire.com$368
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Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Sophisticated and stylish, Hyatt Zilara Rose Hall is an indulgent escape for adults seeking refuge from the rigors of the outside world. Here, within the resort's sprawling grounds, couples, friends and individuals are welcome to partake in whatever their hearts desire. Attentive service at every turn assures each guest of a harmonious, hassle-free vacation filled with gourmet cuisines, expertly poured cocktails and enough memories to last a lifetime.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Tennis court
Free airport transportation
Parking
Free internet
Wifi
Public wifi
Internet
Hot tub
Sauna
Adult pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Evening entertainment
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Adults only
Concierge
Non-smoking hotel
Butler service
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Room features
Ocean view
Non-smoking rooms
Suites
Family rooms
Air conditioning
Private beach
Minibar
Flatscreen TV
Housekeeping
Private balcony
Room service
Safe
Refrigerator
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Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Great View
Hotel links
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4,262Reviews809Q+A100Room tips
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Popular mentions
Overall was an excellent stay. The resort is beautiful and well maintained (although may be due for some minor updating). Our room was spacious and well appointed. It was kept very clean and comfortable. We added the butler service which was worth the extra cost and they were very attentive to our needs/requests (hats off to Worren, Kimme and Anna). The beach is not super large but was adequate. We strongly suggest beach shoes as parts of the swim area had smooth rocks to navigate over. The food was much better than we expected. While most restaurants used a consistent set of proteins (and vegetarian), they were prepared differently based on the type of restaurant (French, Italian, etc..). The buffets had more items but were similar day-to-day. The drinks were good but you sometimes had to ask for certain additives (e.g. limes). The bar services was timely. We will definately go back and have already mentioned our stay to friends and family.
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Review collected in partnership with Hyatt Hotels
Hotel's Favorite
Just came back from a family vacation at Hyatt Zilara (Jamaica) with access to Ziva. One of our very best holidays ever! Property beautifully maintained, lots of eating options and all great quality food. Amazing entertainment with several options each night - not just the typical resort entertainment - steel band, Soca party, reggae vibes et etc. But the absolute best part was the staff. The most amazing committed team I have ever come across. They went out of their way to respond to all our needs & even our wants. Special recognition to Desmond at Choices - I expressed a desire for a particular fruit and when I turned up the next day it was there. Also special recognition for Jason at the front desk and also Shauna Kay, Deneesia & Malecia -impressive staff. Totally wowed!.
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Response from ArlettArcherCampbell, Guest Relations Manager at Hyatt Zilara Rose Hall
Responded Aug 25, 2018
Dear Gburnett2017, The Hyatt Ziva Rosehall Resort’s management and staff wishes to express great thanks to you for spending your past vacation with us and sharing your thoughtful review. We are delighted in knowing your vacation time was enjoyed by making the most of the amenities, hotel facilities and the exceptional service offered by the staff, especially those mentioned by name. Our ultimate goal is always to create an experience of a lifetime for you our valued guest and we are happy your experience was all you anticipated. It is a pleasure to know that you enjoyed the accommodation, beautifully maintained property, dining options available, amazing entertainment and activities. The associates mentioned will also be commended for the exceptional contribution made towards your overall experience. We look forward to the pleasure of welcoming you back in the future for another wowed vacation experience. With Service from the Heart™,
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My stay was amazing thanks to the staff. They make it worth it. Karrian, Omar and Ricardo my personal butlers are now my best friends! They are Zilara. My room was always clean and comfortable. Never had a meal I didn't enjoy and the activities are lit! The only thing I would change is: I would like to hear more Jamaican music. I can hear American music and at home I come for the flavor of Jamaica. Let's work on that.
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Review collected in partnership with Hyatt Hotels
The Hyatt Zilara Rose Hall made for the perfect honeymoon destination. All the meals we had, including in suite dining, were delicious. Our favorite restaurants were the Jerkz Hut, Jamaican Roots at Horizons, and Urban Heatz. Andre, Ronaldo, and Mortimer crushed it at Islandz Bar and made the best pina coladas. There was always staff maintaining and improving the grounds and the property always looked beautiful and clean. Security personnel were stationed throughout the property so we always felt safe. The Z Crew were all so fun and friendly, always saying hello as they passed and checking to see if we needed anything. It made for a wonderful trip!
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+1
I stayed at the Zilara & it was absolutely amazing. The property was very well kept. Rooms sparkling clean. I stayed in 1of the swim-up rooms & it was well worth it. Tons of dining options. And the food was actually good! Very flavorful and filling. Drinks were endless. The staff went above and beyond to be accommodating. Everyone had a smile, was very respectful and courteous. Security was super max! I have no complaints, as I thoroughly enjoyed my entire stay. I look forward to staying again soon.
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PRICE RANGE
$368 - $1,024 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanJamaicaSaint James ParishMontego BayRose Hall
NUMBER OF ROOMS
344
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