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Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Travel safe during COVID-19
A note from Hyatt Zilara Rose Hall
Updated 05/30/20
About
#3 of 7 hotels in Rose Hall
Location
Cleanliness
Service
Value
Travelers' Choice
Sophisticated and stylish, Hyatt Zilara Rose Hall is an indulgent escape for adults seeking refuge from the rigors of the outside world. Here, within the resort's sprawling grounds, couples, friends and individuals are welcome to partake in whatever their hearts desire. Attentive service at every turn assures each guest of a harmonious, hassle-free vacation filled with gourmet cuisines, expertly poured cocktails and enough memories to last a lifetime.
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Room & Suite (534)534
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Tennis court
Free airport transportation
Parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Adult pool
Outdoor pool
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Special diet menus
Swimup bar
Poolside bar
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Adults only
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Outdoor fireplace
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
24-hour front desk
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Laptop safe
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Bay View
Location
Full view
Contact
Rose Hall Road, Rose Hall, Montego Bay Jamaica
Getting there
Rental CarsSee all Rose Hall rental cars
4,809Reviews880Q+A100Room tips
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The decision to go to a hotel during this time was not easy but I had heard good things so I took a chance on Hyatt. I found everything to be above my expectations of protocols while not diminishing the all-inclusive experience. The buffet might have been more challenging of there were more guests at the time because you could not serve yourself but they still offered an extensive choice. I would definitely go back. The entertainment and restaurant staff was excellent. I look forward to seeing them again.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Hotel's Favorite
The service was excellent! Everyone was very welcoming. The rooms were very updated and clean! Restaurant options were differently very convenient and varied. There were so many activities available throughout the day and night it was truly a pleasure being there!
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2019Trip type: Traveled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
3 Helpful votes
Helpful
Responded Sep 30, 2019
Dear nadoj, Thank you for choosing the Hyatt ZIlara, Rose Hall to make your vacation an amazing one, and for taking the time to share your feedback with us. We are elated that you loved our beautiful accommodations, wide variety of fine dining options, fun activities and the service from the heart provided by our fantastic associates. We are looking forward to the pleasure of hosting you again in the future. Warm regards, Social Media Coordinator
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I like the resort . We staying in swim up king which is gorgeous. The resort , however, is literally empty with very very few options to eat and do. 90% if restaurants are closed . Very few activities you can do . I believe the resort and Jamaica had more to offer . It is just COVID 19. I would look for different destinations . You feel very safe here because they have strict social distancing policy but that has its cons as well . If you could postpone your travel I highly recommend that you do .
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Date of stay: September 2020Trip type: Traveled as a couple
Helpful
+1
Me and my wife stayed here for 10 days for our honeymoon. As soon as we arrived we felt we were home. Natresha and Dana put together a wonderful dinner at the ocean gazebo and was with me every step of the way to surprise my wife. Garfia guided us down to our private dinner and treated us to an incredible honeymoon dinner. The food was custom to our liking and was amazing. The Zilara pool was our hangout for most of the trip. Julio and Toni made sure we were never thirsty and Julio always had a clever toast before we took down whatever drink we wanted. Tevil the life guard at Zilara pool was the best he always was super happy to see us in the morning and was with us all day at the pool just talking and laughing with us. He made us feel like we were part of his family. Travis also was amazing he always had a smile on his face and he even stayed by the pool to create these Jamaican rings that we took home!! At the beach Elvis would always greet us and say he missed us and was always attentive. Tafari was the man one of the first times we met he and kelly-Ann (who also was amazing) had a dance off!!! Tafari made sure we knew that we were special and not just random guests at the resort. Every time we saw him he would greet us and even if he was on the mic he would stop and say hey to us as we walked by. He was definitely an incredible host and became a true friend. Overall the trip was incredible and the staff were the real MVPs. Great work guys I appreciate the time and effort you all spend to make us welcome in your country.…
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Date of stay: August 2020Trip type: Traveled as a couple
1 Helpful vote
Helpful
My stay at Hyatt Zilara Rose Hall was amazing. This was my second stay here and the awesome staff is part of the reason I will return again. Special shoutouts: *Elvis on the Zilara beach for exceptional and attentive service. He always made sure we were happy and had plenty of food and drinks. *Tamika from GrindZ for going above and beyond to make the best specialty coffees for us every day. She is one of the best baristas I have experienced along with her great personality that made our coffee visits a fun time. *Herron from the lifeguard and water sports for giving us the best sailing experiences where we saw dolphins and a turtle and telling us all about Jamaica. He even showed us how to identify shells and educated us about the ocean and where to find certain fish and marine life while snorkeling. *Nadine from BiteZ for her great customer service and upbeat attitude where she made the best milkshakes for us every night after dinner. *Andre from the Zilara pool bar made us the best drinks during our stay, specifically his “special drink”, Bob Marley, and Dirty Banana. …
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Responded 4 days ago
Dear Greg23, Thank you for vacationing with us at the Hyatt Zilara Rose Hall Jamaica. We appreciate you taking the time out to share the details of your experience with us. We are delighted to learn that Elvis, Tamika, Herron, Nadine and Andre left a memorable impression on you and will ensure that they are recognized accordingly. Thank you again for choosing us as your host resort! Warm regards, Francene Forrester
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PRICE RANGE
$328 - $765 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanJamaicaSaint James ParishMontego BayRose Hall
NUMBER OF ROOMS
344
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Claim Your Listing Frequently Asked Questions about Hyatt Zilara Rose Hall
Which popular attractions are close to Hyatt Zilara Rose Hall?
Nearby attractions include White Witch Golf Course (1.4 miles), Cinnamon Hill Golf Course (1.5 miles), and Rose Hall Great House (1.2 miles).
What are some of the property amenities at Hyatt Zilara Rose Hall?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Hyatt Zilara Rose Hall?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hyatt Zilara Rose Hall?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hyatt Zilara Rose Hall?
Yes, free parking is available to guests.
What are some restaurants close to Hyatt Zilara Rose Hall?
Conveniently located restaurants include Mystic India, Sugar Mill, and Tokyo Jo's.
Are there opportunities to exercise at Hyatt Zilara Rose Hall?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Hyatt Zilara Rose Hall have an airport shuttle?
Yes, Hyatt Zilara Rose Hall offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hyatt Zilara Rose Hall offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Hyatt Zilara Rose Hall?
Many travelers enjoy visiting Rose Hall Great House (1.2 miles).
Does Hyatt Zilara Rose Hall have any great views?
Yes, guests often enjoy the ocean view available here.