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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 03/10/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hyatt Zilara Rose Hall
Updated 03/10/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#4 of 11 hotels in Rose Hall
Location
4.7
Cleanliness
4.7
Service
4.7
Value
4.4
Travelers' Choice
Sophisticated and stylish, Hyatt Zilara Rose Hall is an indulgent escape for adults seeking refuge from the rigors of the outside world. Here, within the resort's sprawling grounds, couples, friends and individuals are welcome to partake in whatever their hearts desire. Attentive service at every turn assures each guest of a harmonious, hassle-free vacation filled with gourmet cuisines, expertly poured cocktails and enough memories to last a lifetime.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Tennis court
Free shuttle or taxi services
Parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Special diet menus
Swimup bar
Poolside bar
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Adults only
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Outdoor fireplace
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Iron
Laptop safe
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Romantic
Languages Spoken
Spanish
Hotel links
Special Offer:Book Direct for Lowest Rates & Exclusive Benefits!
Location
Full view
Contact
Rose Hall Road, Rose Hall, Montego Bay Jamaica
Getting there
Rental CarsSee all Rose Hall rental cars
6354Reviews1026Q+A100Room tips
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This is an amazing resort, from the day you arrive to the day you leave the staff treat you exceptionally well. Big Thank you to the butlers that go above and beyond the call of duty. The resort is close to the airport so it was short ride to and from. Check out TCJ Tours, if you want to arrange your own transfers really great service. Rooms are clean, great decor, fresh linen and towels. Grounds is well cared for and cleaned daily. Pools and beach all enjoyable, plenty of chairs and shade. Pool service top notch not to mention their drink mixes perfect. Food was great all around favorites being the asian and french restaurants. For tours booking the catamaran that goes to the Dunns river falls was alot of fun and well worth it, booked through the same company. Afterwards having the best jerk lunch at a local jerk restaurant hit the spot. Overall amazing time, this resort is beautiful and I recommend others coming here.…
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Date of stay: September 2022
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Hotel's Favorite
Loved this resort. The people there are amazing, the activities, food, drinks, and adult pool activities were amazing. The availability of lounge chairs on the beach and around the pool was plentiful. I was the best place to go if your looking for relaxation and being catered to.
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
9 Helpful votes
Helpful
Response from Leonie Jackson, Other at Hyatt Zilara Rose Hall
Responded Jun 30, 2021
Dear natashasS9207ZN, Thank you for staying with us at the Hyatt Zilara Rose Hall. It was a pleasure being your host resort. Sincerely, Leonie Jackson Executive Administrative Assistant Hyatt Zilara & Ziva Rose Hall
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Frist time in Jamaica, didn't know what to expect. From getting picked up at airport to getting dropped off. The staff was amazing, very knowledgeable and almost over friendly if that could be possible. The food was top notch!!! The Jerk shack and Italian restaurant top 2..the restaurant that was ocean side had good food also!!! The staff is second to none... Lagoons swim up bar, was the spot!!! Arlondo was tremendous!!
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
My husband and I were here for our honeymoon. We are already planning our return for our 1 year anniversary. Our stay from the welcome greeting to the exit treating exceeded our expectations. We can not stop talking about how good all the different choices of food were and the 8 different locations we had to chose from for our meals. The staff was the best.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
I must say the standards of this property have stood the test of time, the pandemic and a pending storm and came out stronger for it, being in a hotel or on holiday and facing the unknown of an impending storms arrival is every travelers nightmare however this hotel’s response was 1st class there were updates on the Television, letters distributed to the rooms and the staff were all informed and ready to give updates it made the experience very well, because it showed that the hotel had their clients safety concerns in mind. As a foodie I do not dine at buffets and the ala carte restaurants were 5 star experiences my group dined at the French and Italian and both experiences were top notch, food quality and service was excellent!! You must have the lamb in the Italian it melted in my mouth!!!! I was most impressed by the service of a lady at the front desk in Zilara (Shianne I think, she wore a white top ) I tried to make dinner reservations prior to the set time as I was leaving the property for business and she offered to call which she did and followed up ensured that we were set very impressed!!! The team in breakfast are 1st class! to be greeted by your name every time you visit is a win, you must try the Steak and Eggs Ala carte for breakfast is classy the buffet spread is great as well. Overall this property is value for your money and you won’t regret your purchase! Go check them out for yourself I must mention my room and sleep quality. This has to be one of the best beds I’ve ever slept in!! And I’ve slept in MANY hotel beds. The quality & Cleanliness of the linen and comfort of the bed is excellent! Very clean room and furnishings. Keep your standards high Zilara I will definitely be back.…
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
The Hyatt Zilara met our expectations and more. The staff were incredibly friendly and accommodating and Patrice at the International Restaurant, Dominique at Concierge and Sean on our extended booking all went above and beyond for us.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
Has a fantastic time here in April 2022! The resort was excellent! Very clean, excellent customer service, well maintained, friendly staff, very tasty food! The resort is gated and vehicles going in and out have to check in with security before the gates open. This was a piece of mind for us. Security was always around on the resort as well. I was welcomed with a tasty welcome drink. It was so good and tropical! Check in was easy and Covid 19 tests were offered to go back home, along with a Covid 19 insurance option, which we decided to take just in case (stay at the resort to quarantine if needed without an extra charge). At the time of the trip in April 2022, all staff were wearing masks and social distancing was still implemented. Check out was also a breeze and we had no issues going back to the airport. The weather was great as well (high 80s, low 90s / high 20C and low 30C), it rained once in the evening around 7pm for less than 2 hours. It was a bit windy during the day which made for some waves in the ocean (kayaking was cancelled for many days) unfortunately. Loved the wave breakers though, they greatly helped! One thing that people were not a fan of in the adult only section was the amount of rocks getting in and out of the ocean. It was quite difficult and many people fell down, including myself. However, this also made for hilarious entertainment especially for those who had a few too many pina coladas! A recommendation to the resort would be to remove those rocks/pebbles/shells if possible. Water was clean and very little seaweed. I decided to explore the kid’s beach after 4pm (just a few kids left) and the water was calm and shallow and they had the best shells (I collect them), and lots of small fish! They had nice soft sand and no rocks. The swimming area was completely enclosed by wave breakers so this is a great spot for small kids. The resort had several restaurants, the Italian was surprisingly authentic amazing Italian (I’ve been to Italy), the buffet was nice, the French was fancy and the seafood restaurant was great (lobster costs extra $$)! The breakfast restaurants were all really good (try the mango smoothie!!) and the ice cream shop was wonderful! My go to for beach service was the jerk chicken quesadillas (sooo good! Not very spicy!) and the drinks were fantastic as well (they did not go cheap with the alcohol for an all inclusive!) There was nothing I didn’t like… and I ate quite a lot on this trip! Make sure to book reservations for each night the day you arrive, places fill up! Room service does take 1-2 hours during peak times, so heads up about that. The beach cabanas cost $200 USD a day to rent. The beaches could use a few more trees or shaded areas. Stock up in sunscreen and aloe before you go (read below). The shops have a nice variety of souvenirs. However. BEWARE that necessities and toiletries are VERY expensive. I purchased one bottle of aloe for $35 USD (desperate times), so make sure you bring everything you need. Rooms were very clean, beds were comfy, and the hotel was quiet. A wedding on the beach wrapped up by 11pm, so they are respectful of night time noise. There is also a really nice “Jamaica” sign for pictures, as well as a very tall Bob Marley statue. There are also many activities each night and employees go around during the day on the beaches letting everyone know what will be happening and providing a schedule. Tons of kids activities as well! There are a few wild cats here and there (I saw 3 in total), but they are very friendly. No bugs at all in the month of April. For those wondering, water is drinkable. Never had any stomach issues either. Wifi can be very slow at times especially during peak times. I have such an amazing time and I HIGHLY recommend this resort! Thank you for a great vacation!!…
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Date of stay: April 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Leonie Jackson, Other at Hyatt Zilara Rose Hall
Responded 4 days ago
Dear Valued Guest, Thank you for sharing your vacation experience with us. It is always a pleasure knowing that we have accomplished creating a memorable experience for our guests. Thank you for making it Hyatt Zilara Rose Hall and giving us the opportunity to be your host resort. Sincerely, Leonie Jackson Executive Administrative Assistant Hyatt Zilara & Ziva Rose Hall
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I LOVED our stay at Zilara Rose Hall! We had a first floor room with a swim up porch. It was a fantastic place to relax and listen to the water. Our room was always very clean and mopped daily. The beach was very clean and maintained. The restaurants were always prepared and the staff was SO friendly! We would absolutely return to this resort! We loved beautiful Jamaica!
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022Trip type: Traveled on business
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Leonie Jackson, Other at Hyatt Zilara Rose Hall
Responded 4 days ago
Dear Valued Guest, We are thrilled that you loved your stay and all the amenities we had to offer. Thank you so much for making it Hyatt Zilara Rose Hall. Sincerely, Leonie Jackson Executive Administrative Assistant Hyatt Zilara & Ziva Rose Hall
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had an amazing time. The evening entertainment was amazing! We spent time at the pool and the beach and it was so nice. The food was so-so, but still so good. The beach is smaller than I thought, but still amazing!
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Leonie Jackson, Other at Hyatt Zilara Rose Hall
Responded 4 days ago
Dear Valued Guest, Thank you for making it Hyatt Zilara Rose Hall. It was a pleasure being your host resort. Sincerely, Leonie Jackson Executive Administrative Assistant Hyatt Zilara & Ziva Rose Hall
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My favourite all inclusive despite the beach. Best food and top notch service more than make up for it as do the great pools. The new chef in the Asian restaurant is awesome and the French restaurant is consistently great. Loved the southern Indian street food; puri and chat station in the main buffet. Different and delicious
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Leonie Jackson, Other at Hyatt Zilara Rose Hall
Responded 4 days ago
Dear Valued Guest, Thank you for this kind review. We are happy that you enjoyed your stay and the amenities we had to offer. Sincerely, Leonie Jackson Executive Administrative Assistant Hyatt Zilara & Ziva Rose Hall
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$466 - $655 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanJamaicaSaint James ParishMontego BayRose Hall
NUMBER OF ROOMS
344
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Claim Your Listing Frequently Asked Questions about Hyatt Zilara Rose Hall
Which popular attractions are close to Hyatt Zilara Rose Hall?
Nearby attractions include Rose Hall Great House (1.1 miles), Cinnamon Hill Golf Course (1.4 miles), and Jewels in Paradise (0.9 miles).
What are some of the property amenities at Hyatt Zilara Rose Hall?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Hyatt Zilara Rose Hall?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hyatt Zilara Rose Hall?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hyatt Zilara Rose Hall?
Yes, free parking is available to guests.
What are some restaurants close to Hyatt Zilara Rose Hall?
Conveniently located restaurants include Sugar Mill, Mystic India, and Tokyo Jo's.
Are there opportunities to exercise at Hyatt Zilara Rose Hall?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Hyatt Zilara Rose Hall have an airport shuttle?
Yes, Hyatt Zilara Rose Hall offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hyatt Zilara Rose Hall have airport transportation?
Yes, Hyatt Zilara Rose Hall offers airport transportation for guests. We recommend calling ahead to confirm details.
Does Hyatt Zilara Rose Hall offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Hyatt Zilara Rose Hall?
Many travelers enjoy visiting Rose Hall Great House (1.1 miles).