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Rose Hall Road, A1, Rose Hall, Montego Bay Jamaica
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Travel safe during COVID-19
A note from Hyatt Ziva Rose Hall
Updated 05/30/20

About

#4 of 7 hotels in Rose Hall
Location
Cleanliness
Service
Value
Travelers' Choice
This resort features attentive beach and pool butlers, a Moroccan-themed rooftop lounge, sparkling pools, intimate oceanfront fire pits, and the best jerk chicken in Jamaica. Devoted to recreation and relaxation, guests are free to enjoy the best the island has to offer, from gourmet cuisine and spacious accommodations, to thrilling sports on land and sea. It's an experience every member of the family will enjoy.
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Room & Suite (542)542
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Tennis court
Babysitting
Parking
Wifi
Hot tub
Pool / beach towels
Adult pool
Outdoor pool
Private pool
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Special diet menus
Swimup bar
Poolside bar
Rooftop bar
Aerobics
Evening entertainment
Karaoke
Table tennis
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Free airport transportation
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Outdoor fireplace
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Great View
Hotel links
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Popular mentions
AOKIndwall wrote a review Sep 11
Madison, Wisconsin4 contributions1 helpful vote
My Family visited Hyatt Ziva Rose Hall in November of 2019 and had such an amazing time that we booked again for August 2020. Then COVID descended upon our world. We were nervous of whether we were going to have to cancel and about the over all safety of the trip. When we finally arrived all worries about safety went away. The resort took the safety of the guests and their workers extremely seriously and executed with the utmost professionalism. We felt safer on resort then we did back in the US. My wife was the visiting fitness instructor for two weeks. We traveled with our two boys (14 & 7), and it was the most relaxing trip. The occupancy was lower so at times it felt as though we had the resort to ourselves. The gym is hands down the best gym I've ever been to on an all inclusive, and Travis who runs it is the best! The staff as always went above and beyond in their service with warm smiles and fun engaging attitudes. The food is fantastic! The Jerk Hut remains some of the best Jerk I've had on the island after visiting more than a dozen times. We worked out daily, relaxed in the pool and swam in the ocean. My two boys and I had a blast learning to skim board on the beach, and playing games in the pool. The feel of this resort is extremely luxurious, but what keeps us coming back to Jamaica is the people. The following are just a handful of the many amazing staff that made the trip extraordinary. Shayon in the Jerk Hut served us lunch almost daily. Orando, Stacey-Anne, Elvis and Lenois were our awesome servers by the pool and beach bringing us refreshments constantly. At breakfast Rouchelle, Damar, and Chevoy were always quick and attentive. Francene in concierge helped us so many times. Tamika in the coffee shop served me my daily double espresso with a smile behind her mask. Julio at the Zillara pool bar made the best drinks. The entertainment staff are the best at keeping us engaged and having fun. Thanks to Hartlon, Michael, Sophia, and Jafari. And of course Kelly-Anne had the beaming personality that seemed to shine over the whole resort. There were so many others that were great that I didn't get the name of but I am so thankful to all for making our vacation a memory to cherish. We will definitely be back!
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Date of stay: August 2020
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Response from Kaye Tulloch, Guest Services / Front Office at Hyatt Ziva Rose Hall
Responded 1 week ago
Dear Mr. Kindwall, Thank you for the outstanding review of your recent stay with us at the Hyatt Ziva Rose Hall Jamaica. We are thrilled to learn that you and your family had such an amazing stay with us and that you felt safe for the entire time you were here. The safety and well-being of our guests and associates is our number one priority. We truly appreciate the compliments of our associates, food, gym, and entertainment. We look forward to providing you with an equally memorable experience the next time around and until then. Please continue to be safe and well. Service from the heart, Francene Forrester Concierge
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sc123452020 wrote a review Aug 2020
Elmwood Park, New Jersey1 contribution
It took a lot of work to actually get to Jamaica but once at the Hyatt Ziva for a friend's wedding our stay was amazing. The resort was beautiful and the staff was great. We stayed on the Ziva side because there were a few children present but I loved how easily us adults could walk over to the Zilara side and enjoy ourselves. Probably one of my favorite parts would have to be the pool activities with Kelly Anne and Travis. They were super energetic/upbeat and made everything so much fun!
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2020
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Response from Kaye Tulloch, Guest Services / Front Office at Hyatt Ziva Rose Hall
Responded 2 weeks ago
Dear sc123452020, Thank you very much for your recent stay with us and for taking the time to provide us with your kind review. We are very happy that you were able to join us for your friend's wedding and are glad that you had an enjoyable experience. Kelly Anne and Travis are indeed gems among us and we are so happy that they left an indelible mark on you. We will be sure to recognize them accordingly on your behalf. We trust that we will have the pleasure of hosting you again and until then, hope that you will continue to keep safe and well. Warm regards, Kaye Tulloch Director of Guest Relations
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kellymccormickhair wrote a review Aug 2020
Brick, New Jersey1 contribution
We had the best time staying at Hyatt Ziva for our wedding. We do with the pool bar on the ziva side was open the whole time but all in all every one of our quests enjoyed the trip so much. If you're thinking of getting married here I so highly recommend, it was the trip of a lifetime!
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2020
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Qt2mama wrote a review Aug 2020
Carlsbad, California6 contributions8 helpful votes
I went with my husband and 1.5 year old baby. We were very impressed by the cleaning and sanitizing protocols in place due to COVID. This is the safest we have felt since the whole COVID pandemic began. Beautiful resort and we hope to come back one day. The room walls just seem a little dated as you can see the paint peeling off. The jerk pork and chicken is bomb, we had that a couple times a day. We were sad we didn't get to try everything as the dining options were very limited as we wanted to try everything, but know these were in place for the safety of the guests and employees. Hope we can come back one day to try what we missed out on. Everyone is nice and friendly, we just had a lady at check in that wasn't too friendly or helpful (we had some hiccups with checking in due to a flight delay). In the end the GM, Panna, was very generous and helped is out even though he didn't have to. Definitely hope to be back!
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Date of stay: August 2020Trip type: Traveled with family
2 Helpful votes
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joy2theworld wrote a review Aug 2020
1 contribution
The customer service at the resort was amazing. The staff helped us make the best of our vacation considering the restrictions of COVID-19. The staff were always nice, patient and ready to help. The Zilara Pool Team were beyond amazing, I would like to thank Toni- Ann, Kelli- Ann, Pamela, Elvis, Antoneil, Tashea, Tavel and Tafaree for showing us a good time. I will definitely be returning to this resort once COVID-19 pandemic is over. THANK YOU Hyatt !!
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Date of stay: August 2020
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Response from Kaye Tulloch, Guest Services / Front Office at Hyatt Ziva Rose Hall
Responded 4 weeks ago
Dear joy2theworld0504, Thank you for choosing the Hyatt Ziva Rose Hall for your recent vacation. It was a pleasure hosting you and we appreciate the time taken to share your warm review. We will be sure to thank Toni- Ann, Kelli- Ann, Pamela, Elvis, Antoneil, Tashea, Tavel and Tafaree for their contribution in your amazing experience. We are truly happy that you had such a great stay with us. We look forward to hosting you again very soon! Warm regards, Kaye Tulloch Director of Guest Relations
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PRICE RANGE
$323 - $897 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanJamaicaSaint James ParishMontego BayRose Hall
NUMBER OF ROOMS
277
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Frequently Asked Questions about Hyatt Ziva Rose Hall
Which popular attractions are close to Hyatt Ziva Rose Hall?
Nearby attractions include White Witch Golf Course (1.3 miles), Cinnamon Hill Golf Course (1.4 miles), and Rose Hall Great House (1.1 miles).
What are some of the property amenities at Hyatt Ziva Rose Hall?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Hyatt Ziva Rose Hall?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hyatt Ziva Rose Hall?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
Is parking available at Hyatt Ziva Rose Hall?
Yes, free parking is available to guests.
What are some restaurants close to Hyatt Ziva Rose Hall?
Conveniently located restaurants include Mystic India, Sugar Mill, and Tokyo Jo's.
Are there opportunities to exercise at Hyatt Ziva Rose Hall?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Hyatt Ziva Rose Hall have an airport shuttle?
Yes, Hyatt Ziva Rose Hall offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hyatt Ziva Rose Hall?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Ziva Rose Hall offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Hyatt Ziva Rose Hall?
Many travelers enjoy visiting Rose Hall Great House (1.1 miles).