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Rose Hall Main Road Branch Developments, Little River, Rose Hall, Montego Bay 403512 Jamaica
27 people are viewing this hotel
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 11/25/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Iberostar Rose Hall Beach
Updated 11/25/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 11 in Rose Hall
Location
4.4
Cleanliness
4.4
Service
4.3
Value
4.1
GreenLeaders Gold level
This 5-star- hotel is located in beautiful Montego Bay, Jamaica. Directly on the beach. Elegant colonial design. Water sports galore. Scuba diving. Three (3) specialty restaurants. Receive attentive service along with detailed amenities and discover exciting facilities throughout the resort, each made for a different purpose but with one goal, to help make your vacation dream a reality.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Diving
Babysitting
Parking
Wifi
Paid wifi
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Head massage
Massage
Salon
24-hour security
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Interconnected rooms available
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Hotel links
Special Price:Code 10% Off: EXTRA10
6415Reviews1014Q+A100Room tips
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Passenger764776 wrote a review Yesterday
1 contribution
If you reserve a ocean front room, make sure you get the room you paid for. The resort caters to M/F couples and not friends travelling together. It took 3 tries and 2 days of our 5 day vacation to get the right room. You are at the mercy of the front desk. Unfortunately with these room changes, we did not get the full experience of the "butler" and when we did, our requests were either forgotten or wrong. The hotel is very beautiful and most of the staff was great.
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Date of stay: May 2022
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Denstevj wrote a review Aug 2021
Naugatuck87 contributions34 helpful votes
+1
Hotel's Favorite
Wonderful vacation at Iberostar! The staff is excellent, especially our concierge, COLIN! He was very informative and handled all our needs quickly. He is a very nice gentlemen and my husband Steve and I were thankful for his attention to detail. We enjoyed speaking with him. PATRICE at the hotel bar was awesome too--my husband thought her coffee was the best. We were lucky to have picked such a great place. It was clean and inviting. Room and bed were very comfy. The music played at the pool was great. I didn't smell any chlorine at the pool--they must have a different cleaning system, since the pool was very clean. We enjoyed all the food in all the restaurants and main buffet and thought it was good quality. All of the FOOD STAFF were amazing. RINALDO, the bell hop was very helpful too. And SHERYL at the front desk was a sweetie. The Jewelry store on site, AZURE, had so many beautiful pieces--my husband bought me a bue diamond ring, which I love! Thank you Iberostar Rose Hall Beach for doing an excellent job. We appreciate your all your help and hard work.
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Date of stay: August 2021
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Service
Sleep Quality
Room Tip: We liked being higher up on the 4th floor to get a nice view.
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5 Helpful votes
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Response from Iberostar Hotels and Resorts, Dueño at Iberostar Rose Hall Beach
Responded Aug 10, 2021
Dear guest, We are grateful to you for choosing us for your recent holiday and for sharing the experience you had with us. Your enthusiastic comments about many of the prime pillars that we set in place many years ago to guarantee fabulous holidays for our guests are great to receive. It is amazing to read that you have returned home with a sense of satisfaction and we look forward to doing the same for you again in the future. Once again, we are truly grateful for this complimentary review of your time in our hospitality. Best Regards, Online Quality Manager Iberostar Rose Hall Beach
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Jenice R wrote a review Yesterday
1 contribution
We had an amazing time at Iberostar! The service was excellent from the check in to the pool to our room service, the dinners were great! Folks at the pool made sure to make you feel welcome and to ensure you were having a good time! We will definitely do it again!
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Date of stay: May 2022Trip type: Traveled
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Wander27222329551 wrote a review May 22
3 contributions
Staying at this hotel was such a beautiful time. The buffet and restaurant food was delicious!!! The private dinner on the beach was amazing( Jaleel’s your guy as well as manager Michael ! Super premium selections. The pool was clean and HUGE!! Catch my goood fren Oshane, Roshanne and Alistarr at the swim up bar to get you right! The accommodations were superb, we arrived before check in so they held our bags and whisked us off to the jerk chicken buffet by the beach! Loved everything! When it came to excursions they were great with setting up the bus for our existing event. The hotel also provides FREE excursions such as paddle boarding, snorkeling and row boat. Parasailing for a small fee however you don’t leave the resort. No regrets 10/10 everything. Maybe 8/10 for drinks outside swim up bar, a little watery but MONEY TALKS, GREAT SERVICE WALKS. Lol j/k you get hreat service either way but tipping is always best.
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Review collected in partnership with Iberostar
Date of stay: May 2022
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Barton457 wrote a review May 19
Fredericton, Canada1 contribution
We celebrated our Anniversary and wanted to choose a 5 star resort to relax for a week. The Pool is absolutely beautiful and the courtyard is laid out nicely. We stayed in a Oceanfront with balcony closest to the pier on the beach which had beautiful sunrise and sunsets. Our room was King Size bed and roll out sofa. We found the bed extremely hard and switched off sleeping on the sofa. The first day we had some issues that got straightened out by the next day. The AC was not working the best, so we requested a fan instead of changing rooms. The safe was not attached to anything and could be picked up and removed. We called they and came to fix it right away. The best part was the buffet with lots of choices and restaurants. We were booked at the Italian, Japanese, and Jamaican restaurants. Since this is a paperless resort, we had trouble bringing up the menu on the Iberostar app, so they did provide a paper menu. The App needs better maintenance and someone to keep it up to date if they truly want the best customer experience. The staff were very friendly and extra helpful with directions, questions and assistance. One downfall was that you could not get coffee on the resort until 7:30 am and since I was travelling from Canada, we were 2hrs ahead of Jamaica and found the 2 hr wait for coffee was a bit annoying. I did happen to find a server in the Buffett that was kind enough to get me a carton of coffee cream for our room so we could enjoy coffee each morning before breakfast. We took in a massage which was quite expensive compared to what I normally pay, but was well worth the money for a relaxing 80 mins. When we checked in, we were assigned a Concierge and she was able to book our restaurants, and help me get a fan. I felt bad about not attending the breakfast meeting , which was to show us other resorts, but we really didn't want to waste time in meetings as we do that all week. We stayed at the beach from 9am to noon each day and liked the quiet area near the pier. The only annoying part was the people selling their weed. Security kept them under control for the most part. I wish the beach was cleared more of the seaweed so all of the beach is accessible. I would have rated this resort a 5 star if the beds were softer.
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Review collected in partnership with Iberostar
Date of stay: May 2022
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BROOKLYN G wrote a review May 18
Atlanta, Georgia7 contributions1 helpful vote
My time at Iberostar was ok. We came to celebrate my mom’s birthday. Food and drinks were ok… nothing extraordinary. The buffet did have a good selection. We ate at the on-site restaurants as well and they were ok. The rooms were ok. We had ocean view rooms (but a big palm tree was right smack dab in the middle) lol. Danielle with the courtesy desk was AMAZING! If it wasn’t for her, I probably wouldn’t consider giving Iberostar another try. Con: I did have a problem when I asked for new sheets (a few times) and they never came. When I informed the front desk at checkout, I received an “I’m so sorry” response. Olivia at the outdoor bell stand was a bit rude when my brother was asking her questions. While we were waiting on our late shuttle bus, I can observe her on her phone and not being attentive.
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Date of stay: May 2022Trip type: Traveled
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Scenic14243 wrote a review May 18
1 contribution
No room service at the portion of the property we were on, even though it advertises room service. Stayed 4 nights were only allowed dinner reservations for 2. Other times had to eat at buffet. Advertises coffee shop. Ask where it was located none of the staff could tell me, had to go to buffet for take out coffee. No decaf coffee to brew in room, they don’t have. Room very dated, no charging spot, luckily I brought the cord and plug. Mini bar was 2 Red stripe beers, 2 Cans coke and 2 cans of sprite. Was supposed to have romantic dinner for 2 on beach. Would have been nice but there are 2 choices and we had to pick the same appetizer meal and desert. Needless to say that was odd. Never received the bottle of wine that was supposed to be included in our package. Can’t buy any bottled water anywhere. Bring your own water bottles and insulated coffee mugs. Actually lost 5 pounds on this trip and so did my husband. Will never stay at this brand of resorts again. Very little shaded spots near pool and beach. Get up early if you want one.
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Review collected in partnership with Iberostar
Date of stay: May 2022
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dOugtravels71 wrote a review May 13
1 contribution1 helpful vote
Food was not great, Hard to enjoy most meals. Some staff were very pleasant others made you feel like you were bothering. 24 hr First aid Station was never open -visited twice -Tried 3X, No Help. Most times could not find a lounger to sit or lay at the Pool or Beach and the place was not yet operating at full capacity, Some restaurants weren't even open full time yet (not mentioned when we booked) Cant imagine this place when operating at full capacity. I mean why do you go to a warm beach destination ? Place is a Joke ! But don't worry if you need a Mask they will send you down to the store to pay $5.00 for a cheap disposable mask after you forked out $7000. to go there. Was happy to leave, not how I imagined my Vacation to playout. Won't return that's for sure
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Review collected in partnership with Iberostar
Date of stay: May 2022
Value
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Location
Cleanliness
Service
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1 Helpful vote
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Response from Iberostar Hotels and Resorts, Marketing at Iberostar Rose Hall Beach
Responded 1 week ago
Dear Guest, Although we sincerely regret reading that your recent stay at Iberostar fell short of your expectations, we are grateful for the time you spent to share your feedback with us. We are extremely disappointed to read your experience, it certainly does not reflect the excellence that has always characterized us. In any case, we want you to know that the comments of our guests are of the utmost importance to us because it is through them that we can always apply improvements so that the future experiences of our guests are up to their expectations. We sincerely hope that in the future we can have another opportunity to offer you a stay in true Iberostar style. Regards, Online Quality Manager Iberostar Rose Hall Beach
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J. Lipton wrote a review May 13
1 contribution1 helpful vote
Property's first impression on arrival was positive nice looking resort, it proceeded to decline upon check, here's your key, go find your room. It proceed downhill from there, bar service, buffet service, no beach service at all. Pool bar catered to bikini's so tipping at that point stopped. Speaking of tipping, it was expected from the staff, hard to tip with such poor service. It was that same through out the resort. Room make was always late, fridge in room had 2 pops, 2 beers and a glass bottle to retrieve your water to drink. Pool had black mold along the sides of the pool. Buffet did not open for breakfast until 730, Lunch was not until 1pm dinner was 7pm. Ala Carte dinner reservation was always 930pm.Constant pestering on the beach from locals to buy either cheap gifts, especially marijuana,(we know its the big thing in Jamaica) but you would smell it everywhere you went. Airport service was just as bad. Only good thing was the jerk chicken. It was by the worst vacation experience ever had. Will likely not return to Jamaica again.
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Date of stay: May 2022
Location
Cleanliness
Service
Room Tip: Don't book this resort
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1 Helpful vote
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Response from Iberostar Hotels and Resorts, Marketing at Iberostar Rose Hall Beach
Responded 1 week ago
Dear Guest, We would like you to know that we really appreciate you taking the time to notify us of your impressions concerning your recent holiday with us. Excellence in service is one of the pillars of our establishment, therefore we regret that this was not the impression that you received on your latest visit, we do apologise for this and have taken note of your comments to use them as constructive critique to constantly improve and maintain our standards. Once more, we would like to thank you for your invaluable opinion, and we hope that you had a pleasant journey home. Best regards, Online Quality Manager Iberostar Rose Hall Beach
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KrisF5116ES wrote a review May 12
Indianapolis, Indiana1 contribution1 helpful vote
Property had several restaurants and bars closed. Was not advertised as such before booking. My friend is disabled and the elevator was broke the whole 8 days we were there. Told several staff members. One of the reasons we chose this resort. Room service was offered on website but not available when we arrived.
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Review collected in partnership with Iberostar
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Response from Iberostar Hotels and Resorts, Marketing at Iberostar Rose Hall Beach
Responded 1 week ago
Dear Guest, Although we sincerely regret reading that your recent stay at Iberostar fell short of your expectations, we are grateful for the time you spent to share your feedback with us. We really empathise with you on reading about your experience with our lifts, however, we are grateful to you for bringing it to our attention and we will investigate this issue immediately. Of course, we will also gladly investigate the areas of concern you raise in your review as it is through constant dialogue with our guests we can always be made aware of their particular wishes and preferences and thus ensure their well-being and satisfaction whilst staying at our hotel in the future. We would like to think that you will give us another opportunity and visit one of our many hotels in the future. Best regards, Online Quality Manager Iberostar Rose Hall Beach
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PRICE RANGE
$255 - $392 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
iberostar montego bay, montego bay iberostar, iberostar rose hall jamaica, iberostar jamaica
LOCATION
CaribbeanJamaicaSaint James ParishMontego BayRose Hall
NUMBER OF ROOMS
366
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Frequently Asked Questions about Iberostar Rose Hall Beach
Which popular attractions are close to Iberostar Rose Hall Beach?
Nearby attractions include Cinnamon Hill Golf Course (3.0 miles), Rose Hall Great House (3.4 miles), and Greenwood Great House (1.8 miles).
What are some of the property amenities at Iberostar Rose Hall Beach?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Iberostar Rose Hall Beach?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Iberostar Rose Hall Beach?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Iberostar Rose Hall Beach?
Yes, free parking is available to guests.
What are some restaurants close to Iberostar Rose Hall Beach?
Conveniently located restaurants include Sugar Mill, Petit Pariz, and Chill Out Hut.
Are there opportunities to exercise at Iberostar Rose Hall Beach?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Iberostar Rose Hall Beach have an airport shuttle?
Yes, Iberostar Rose Hall Beach offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Iberostar Rose Hall Beach have airport transportation?
Yes, Iberostar Rose Hall Beach offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Iberostar Rose Hall Beach?
Yes, dry cleaning and laundry service are offered to guests.
Does Iberostar Rose Hall Beach offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.