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Jewel Grande Montego Bay Resort & Spa

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1 Palmyra Drive, Rose Hall Main Road, Rose Hall, Montego Bay Jamaica
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!2021 Kickoff Sale
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Jewelgrande.com
$352
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Free cancellation until 02/24/21
Agoda.com
$374
$299
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Free cancellation until 02/21/21
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (2038)
Pool & Beach (383)
Room & Suite (297)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Floors marked for social distancing
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Regular temperature checks for staff
Updated 01/15/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Jewel Grande Montego Bay Resort & Spa
Updated 01/15/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 8 hotels in Rose Hall
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
Ultimate oceanfront accommodations with junior to three-bedroom suites and stunning villas, most include designer kitchens and butler-service. Located minutes from Montego Bay’s airport the resort boasts seven superb dining options and optional in-suite private chef dining, complimentary resort-wide WiFi, two oceanfront pools, whirlpool, non-motorized watersports, world-class Italian-villa-inspired 30,000 square foot full-service spa, named Caribbean Journal's Spa of the year 2017, 25,000 square feet of modern meeting and event facilities. Close to championship golf courses, shopping, and island attractions. All-inclusive package options available making this resort ideal for couples, friends, families, weddings, honeymoons, and unforgettable events.
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Room & Suite (297)297
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Aerobics
Children Activities (Kid / Family Friendly)
Parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Kids club
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Additional bathroom
Housekeeping
Private balcony
Kitchenette
Minibar
Flatscreen TV
Room service
Safe
VIP room facilities
Iron
Wake-up service / alarm clock
Refrigerator
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Charming
Hotel links
Special Offer:2021 Kickoff Sale
1,451Reviews623Q+A100Room tips
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Popular mentions
Stan wrote a review Yesterday
1 contribution
We usually travel to Jamaica with about 4-5 couples. With COVID-19 playing concerns, our group ended up being my wife, and I. The country of Jamaica and, The Jewel Grande,alleviated our worries. They make the safety of their guests, priority 1. All precautions are taken at every level. The cleanliness is beyond reproach. The Staff and management are very accommodating . Eat, drink and be merry! We would recommend the Jewel Grande to anyone!
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Date of stay: January 2021Trip type: Traveled as a couple
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Fred wrote a review Yesterday
Bel Air, Maryland1 contribution
This was a family vacation we have been planning for well over a year now, we were a little concerned traveling during a global pandemic, but those worries were quickly diminished as soon as we arrived at the Jewel Grande. We were so beyond impressed with how clean and precautious the resort and all it's employees were. There were sanitization stations all over the resort and required before entering each restaurant before our meals. I was so impressed that every employee always had their mask on, never once saw an employee take their mask off or pull it down. All the restaurants lived up to our expectations, the food and staff were excellent to say the least. Our first night set an impressive mark after going to Pier Side restaurant for the Hibachi experience. Our Chef Subrina not only made a delicious meal to us, but she entertained us with her wonderful voice and cheerful enthusiasm for well over an hour straight, if you have the opportunity to make it here, make sure to make a reservation with her! Some other great waiters included Jermaine at the Waves restaurant, funny and attentive aka Jermazing. Damian at the Moonstone, and Rionel for lunch each and everyday at the Pelican Grill, he quickly became are go to waiter to find due to his kindness and attentiveness. Rionel also was my brother’s waiter during his engagement dinner and my brother expressed all glowing reviews for his time spend with them during an intimate dinner. Also, I would like to take a second to talk about the Byron the lifeguard on duty, a generous man that got us coconuts, aloe, and took us out in the pontoon boat. He always asked how we were and happy to have a conversation about anything we could think of. The entertainment staff was truly second to none! I could write a novel on how much fun and enjoyable they made our week spent with them. Kemar was an absolute blast, he kept us entertained each day by the pool with games and constant dancing, on our last night there we got to spend the night dancing with him by the lobby bar, such a great time! Then there was Javon, I feel like he was there morning and night, always so upbeat and joking around for a good time. He hosted most of the entertainment shows every night at 8:30 and continued the party in the lobby bar each night. Even when it was just my family at the bar, he DJ’d and made it a memorable night for all of us. Last, but not least is Dwight. From the moment we got there he got us involved in all the fun activities held at the resort. He was a constant bright spot on our week. He welcomed us with open arms and made us feel immediately like family. I can not imagine our week without Dwight. I cannot recommend this entertainment staff anymore, a great set of great people who made the week unforgettable. I highly recommend everyone to go to this resort, you will go for the food and relaxion, but leave feeling like family from all the staff. An incredible week filled with endless of memories!
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Date of stay: January 2021
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Danielle H wrote a review Yesterday
1 contribution
We visited Jewel Grande this past week and absolutely loved it! Before we arrived, we booked a private dinner through Alesha and she made the process so smooth and easy. While we were there, every single person on the staff was super nice and pleasant to be around. Javan, Dwight, and Kemar made all the beach/pool games so much fun. All 3 of them were so personable, and became someone that we all hated saying goodbye to. When we had our private dinner, we had Roneil as our waiter and he was amazing!! He was also our waiter almost every day for lunch and he was always so happy to see us (as we were for him too). Jermaine was also an amazing waiter as well. He was “Jermazing” as he would say! Every morning we would go to the breakfast buffet and Carolyn was always there to cook up the best omelet I’ve ever had. We went to the Pierside restaurant for the Hibachi and Suberina was our cook and she was outstanding!! She sang songs to us and danced the entire time while cooking our food. She kept us so entertained. The resort also has non-motorized water sports, and we had Byron take us out on the Catamaran. He was super nice and had some good stories to tell! Jewel Grande is definitely a place that I would recommend to anyone looking to visit Jamaica!!
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Date of stay: January 2021Trip type: Traveled with family
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Naomi B wrote a review Jan 21
New York City, New York36 contributions22 helpful votes
Mainly leaning towards a 4 because of COVID precautions and able to social distance. Pros: Friendly staff, everyone that you walked passed was helpful and super nice! COVID precautions taken seriously and hand sanitizer readily available New rooms, loved the view, soaking bathtub and separate shower. However you may want to rethink the rooms if sharing with friends as the bathroom is an open concept Private beach - so no hagglers or random people. They also keep it very clean. They also have complimentary kayaks and paddle boards. Beach is great for kids since they made it into a cove to block the waves. Lots of space to social distance Beautiful hotel, and property. Loved walking on the path and dock by the ocean. We spent a morning there no one else and took a nap. Cons: Wheelchair and stroller accessible but not EASILY ACCESSIBLE. You really have to go all the way around the hotel and out of your way for a ramp. Some paths looked like a ramp but ended up being stairs. Ok if you can carry your stroller but not ok if you had a wheelchair. Also some places had lots of stairs so if you have a hard time with them I’d be mindful of that. Restaurants were 2.5/3 stars at best. The buffet dinner serving local food was the best meal. The steakhouse was hardly a steakhouse. Applebees quality at best. We also tried WAVES, the apps were decent but entree very dry. Breakfast they had a decent assortment. We asked for a high chair at the restaurants although I saw them cleaning it - I would go back and do another cleaning because I’m not sure what kind of disinfectant they use but it’s a brownish color and probably very toxic. Too toxic for a high chair. They also don’t have enough table tops for the high chair so try to ask in advance. Two meals we asked for it and they said it was coming but it never did Pool placement is not ideal. It doesn’t get that much sun because of the placement and the building blocks the sun. Spent 95% of our time in the beach because the pool was too cold. Annoying system of paying for extras bottles of wine. They make you walk to the front desk to pay after this is super annoying and I’m still waiting to see if they charged me double. What’s the point of you holding my card for incidentals? Overpriced for their shuttle and private car service. I found a great service elsewhere for a fraction of the hotels price - Best Jamaica. It’s a 15 minute drive. I live in NYC and car service isn’t even the price of what the hotel charges. Activities and amenities, since it’s COVID and we have a baby we didn’t plan on doing much. We were perfectly happy with the beach and staying on the property. Since there weren’t many people it was great. However this is a small property, small beach, small restaurants so if it were normal times I don’t think I’d like it and it would be very crowded. Lastly the door in the room was very hard to open and close. The last night was very windy and there was a whistling from the door all night no one could sleep.
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Date of stay: January 2021Trip type: Traveled with family
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jgar1 wrote a review Jan 21
KY22 contributions9 helpful votes
Spent 9 days at the Jewel Grande in January. Can’t say enough about how well prepared they were to keep their guests safe. All of our concerns were swept away upon arrival and seeing firsthand how seriously they took sanitation. We were treated with kindness and respect. Facility is fabulous. Food was great. Great spa treatments and gym. Beach was kept clean and was told snorkeling was great right off beach. Enjoyed the free use of paddle boards and Hobie catamaran ride. Pools were too cool for us but others were getting in. Entertainment was interesting and professionally presented.
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Date of stay: January 2021Trip type: Traveled as a couple
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PRICE RANGE
$292 - $706 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanJamaicaSaint James ParishMontego BayRose Hall
NUMBER OF ROOMS
217
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Frequently Asked Questions about Jewel Grande Montego Bay Resort & Spa
Which popular attractions are close to Jewel Grande Montego Bay Resort & Spa?
Nearby attractions include White Witch Golf Course (1.2 miles), Cinnamon Hill Golf Course (1.1 miles), and Rose Hall Great House (0.8 miles).
What are some of the property amenities at Jewel Grande Montego Bay Resort & Spa?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Jewel Grande Montego Bay Resort & Spa?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Jewel Grande Montego Bay Resort & Spa?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Jewel Grande Montego Bay Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Jewel Grande Montego Bay Resort & Spa?
Conveniently located restaurants include Mystic India, Sugar Mill, and Scotchies.
Are there opportunities to exercise at Jewel Grande Montego Bay Resort & Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Jewel Grande Montego Bay Resort & Spa have an airport shuttle?
Yes, Jewel Grande Montego Bay Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Jewel Grande Montego Bay Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Jewel Grande Montego Bay Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Jewel Grande Montego Bay Resort & Spa?
Many travelers enjoy visiting Rose Hall Great House (0.8 miles).