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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Rose Hall Resort & Spa
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#7 of 8 hotels in Rose Hall
Location
Cleanliness
Service
Value
Travelers' Choice
Looking for a place to stay in Rose Hall? Then look no further than Hilton Rose Hall Resort & Spa, a family-friendly hotel that brings the best of Rose Hall to your doorstep.
As your “home away from home,” the hotel rooms offer a flat screen TV, and getting online is easy, with free internet access available.
Guests have access to a concierge and room service while staying at Hilton Rose Hall Resort & Spa. In addition, Hilton Rose Hall Resort & Spa offers a pool and breakfast, which will help make your Rose Hall trip additionally gratifying. And, as an added convenience, there is free parking available to guests.
While you’re here, be sure to check out Il Giardino, one of the Italian restaurants that can be found in Rose Hall, which is a short distance from Hilton Rose Hall Resort & Spa.
Rose Hall is also home to Rose Hall Great House, a popular historic site that is not too far from Hilton Rose Hall Hotel.
We’re sure you’ll enjoy your stay at Hilton Rose Hall Resort & Spa as you experience everything Rose Hall has to offer.
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Room & Suite (624)624
Full view
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Diving
Babysitting
Parking
Wifi
Paid wifi
Hot tub
Lazy river
Pool / beach towels
Pool with view
Outdoor pool
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Kids' meals
Snack bar
Swimup bar
Poolside bar
Game room
Golf course
Tennis court
Water park
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
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Room features
Private beach
Additional bathroom
Housekeeping
Private balcony
Room service
Safe
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Green
Languages Spoken
English
Location
Full view
52Somewhat walkable
Grade: 52 out of 100
37Restaurantswithin 5 miles
13Attractionswithin 5 miles
5,474Reviews1,876Q+A100Room tips
Reviews
Traveler rating
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Popular mentions
Hotel has a very very friendly staff. It is clean and I felt covid safe. The value is good. The check in process is a little rocky but overall stay was good. Wish the hotel was closer to Montego Bay, but we didn’t really go anywhere.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Hotel's Favorite
We had been discarted this hotel in more than one ocasion due to the price was 10 or 20USD more than anothers hotels with similar reviews. Finally we cath a very good price for the weekend night so we went in group. Despite a little delay in the chek in, some issue with the door of the room and the noise of the AC, for us this is the best hotel experience in Jamaica in pandemic time, after visit 6 resorts, best installation, best customer service, excellent animations activities, amazing beach, good variety of food and snacks, water sports, lazy river, etc. is this kind of place that you only can think in comeback asap
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Date of stay: March 2021
Value
Rooms
Service
3 Helpful votes
Helpful
Response from , Owner at Hilton Rose Hall Resort & Spa
Responded Mar 12, 2021
Thank you so much for taking the time to share your experience. We are happy to see you had a good stay and we will work to improve in the areas you have noted as to ensure total satisfaction. Please accept our sincere apologies. The team will be recognized for their outstanding customer service and for creating an overall great stay. We really look forward to hosting you again in the not too distant future.
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Yes, it's long, but itemized to help those who are trying to decide (as I was) between resorts. Our family of four enjoyed ourselves immensely, especially after learning about Doctor's Cave Beach Club for snorkeling. Check-in -Not too long; multiple desks/associates. -Guests were not queued in order of arrival, so five other groups/individuals who arrived after us were served before us. -Adults and teens receive their own bracelets, showing that they’re resort guests. Kids generally have to be with an adult to enjoy the facilities or to participate in activities. Atmosphere -Overall family-friendly; never encountered anything inappropriate with the entertainment and activities. -Older kids are allowed solo (younger kids need a parent) in the teen game room, which is decent—about 6 TVs with gaming systems, a PacMan/Galaga arcade game, and a foosball table. -Drop-off child care center for younger children. -Activities directors were upbeat and engaging with the kiddos. -Did not encounter locals selling braiding, cigars or other wares on the beach because it cannot be accessed from either side. -Only smelled marijuana a couple times and never long enough to identify the source. Food -Really. Good. -Negative reviews for bland food or lack of options likely describe the quick, cheap selections from Mangoes--outside restaurant closest to the lazy river. If you want real food, just go to the buffet or get some pizza or jerk chicken or pork and Fiestas, available most afternoons. -Buffet had so many options and varied every day; yes, some things taste different—it is a different country—but you can always try something else. -Fountain sodas do taste watered down; the bottled sodas (still not exactly the same taste) from the room's mini bar are better; restocking available upon request within about 15 minutes—you just need to be in the room when they come. -Only two restaurants were requiring reservations—we didn’t try those. Luna’s allowed us to come without a reservation and despite my husband’s Henley, rather than collared, shirt. Even with different food preferences and one picky eater, we all found options we enjoyed. -Loved that they use paper cups, no straws, and aluminum foil to minimize plastic potential going into the ocean. Staff -Overall amazing--good attitudes while wearing masks all day long, even outside in the heat/humidity (Kudos to the hiring manager for selecting great individuals and providing consistent training.) -Housekeeping -Not one individual we encountered asked for or even hinted at a tip, though they graciously accepted when offered. (Anna Kay, who is a hostess for the buffet restaurant, was amazingly professional and observant.) -If you head to Luna’s, don’t forget a tip for your server and the pianist. Pools/Ocean -Large main pool never crowded-- we used it a couple times for laps and practicing with fins. -Main attraction was the lazy river, adjacent to two water slides (The slide that required tubes was a lot of fun—not at all risky. The slide without tubes was in short segments with a small pool to wade through at each level—very safe.) Two small, somewhat secluded, heated shallow pools served as hot tubs. -Beach is divided into two sections with roped areas for swimming; section across from the lazy river is where most guests hang out; water was calmer there, but it was never clear enough to see the bottom or snorkel. Section further from the hotel rooms has more wind and hosts the water sports; too windy the days we were there to paddle board or kayak; did manage to get one day of sailing on the catamarans, which the staff maneuvered quite well, but the wind was driving and the waves were big. We got the feeling that there are more windy days than calm on that part of the island. -Seaweed is not a big deal. It resembles dark brown ribbons, so nothing gross. The workers who rake every day deserve an award. Disappointments/Good to Know -Swings had been removed—presumably because of Covid. -First floor hallways were humid and had an unpleasant smell; I can only assume the rooms did as well. Other levels didn’t have the same issue. -Bathroom light switch is outside the bathroom door in standard rooms; flashlight proved helpful for nighttime bathroom trips . -Smoke alarm had a disturbing flashing light that we somewhat covered with a hat. -**If you take your own snorkeling gear, Doctor’s Cave Beach/Bathing Club is a great local place to snorkel. It’s about a 20-minute taxi ride--Hubert was our super friendly taxi driver--has well-maintained bathrooms, is very calm and teeming with sea life. Our crew saw miscellaneous fish, a ray, and conchs. It’s $6 for adults and $6 for an umbrella. You may want to rotate so someone is always with any belongings on the beach.** Covid -All employees wore masks at all times, even lifeguards and landscapers--felt really badly for them. -Masks required everywhere, even outside, unless you were in the water, by the pool, or on the beach. We bee-lined to the beach/pool every time. -Jamaica had approved off-site activities for tourists and was under an 8:00PM curfew. (We only left the resort once.) -Testing was hassle-free. We scheduled with the concierge right after checking in and had our test (on the first floor in a room converted to a clinic) two days before our departure. Our results were available the morning of our departure, just had to verify the information and sign.…
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Date of stay: April 2021
Service
Helpful
Like most people I needed to get away badly - after being cooped up for over a year. So as soon as I had my last Covid shot, I made the reservation to go to Montego Bay Jamaica. I stayed at the beautiful and serene Hilton Rose Hall. My driver (booked through Amstar) had me from the airport to the hotel in about 20 minutes. The Hilton management and employees were super. They gently enforced the covid safety precautions, while making sure you felt on vacation and pampered. The food was plentiful, varied and exceptionally delicious. My daily indulgences included a frozen cocktail before noon and an ice cream every afternoon. There are so many different restaurants to explore, including a fine dining restaurant, Luna where the food and service are A+. My room overlooked the Olympic sized pool and the clear aqua blue ocean. Everyday at sunset there was beautiful music by the pool (such as a trombone player) that I could hear from my patio as I dressed for the evening. I went off property twice to scuba dive and once for dinner. Other than that, I was totally absorbed by the resort activities. I swam laps in the pool and ocean each day and enjoyed the water park with the happy children. (Note that since Covid the motorized watersports are closed temporarily.) Every evening there is a show. My favorite is the steel band performance. And after the show the bar/disco is open. There is always something to do and someone to chat with. Jamaicans love to chat and are great at remembering what you said. Two days before my scheduled departure I had an appointment for my Covid test. I arrived on time at the nursing station in the hotel and was done within 10 minutes. The next day I received my written test results from the concierge, which must be presented upon arrival at the MBJ airport. If you are feeling the need to get away, either by yourself or with family go to the Hilton in Montego Bay. You will be happy you did.…
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Date of stay: April 2021
Rooms
Location
Service
Room Tip: Rooms with pool view will make you feel a part of the activities. Rooms on golf course are quieter.
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Helpful
A stay in paradise, the ideal vacation for friends and families. Beautiful beach, water slide and lazy river makes the perfect get away for kids. The daily Trivia games are a plus for competitive kids and families.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
PRICE RANGE
$234 - $492 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton rose hall hotel rose hall, hilton rose hall resort and spa, rose hall hotel, hilton hotels montego bay
LOCATION
CaribbeanJamaicaSaint James ParishMontego BayRose Hall
NUMBER OF ROOMS
495
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Claim Your Listing Frequently Asked Questions about Hilton Rose Hall Resort & Spa
Which popular attractions are close to Hilton Rose Hall Resort & Spa?
Nearby attractions include White Witch Golf Course (1.3 miles), Cinnamon Hill Golf Course (0.3 miles), and Rose Hall Great House (0.7 miles).
What are some of the property amenities at Hilton Rose Hall Resort & Spa?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
What food & drink options are available at Hilton Rose Hall Resort & Spa?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hilton Rose Hall Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Hilton Rose Hall Resort & Spa?
Conveniently located restaurants include Sugar Mill, Mystic India, and Scotchies.
Are there opportunities to exercise at Hilton Rose Hall Resort & Spa?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Hilton Rose Hall Resort & Spa have an airport shuttle?
Yes, Hilton Rose Hall Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton Rose Hall Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Rose Hall Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Hilton Rose Hall Resort & Spa?
Many travelers enjoy visiting Rose Hall Great House (0.7 miles).
Does Hilton Rose Hall Resort & Spa have any great views?
Yes, guests often enjoy the harbor view available here.