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Iberostar Grand Rose Hall

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Rose Hall Main Road, Branch Developments Little River, Rose Hall, Montego Bay Jamaica
COVID-19 update: See the added health and safety measures this property is taking.Read more
11 people are viewing this hotel
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Traveler (9748)
360
Panoramas (4)
Pool & Beach (1867)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 09/15/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Iberostar Grand Rose Hall
Updated 09/15/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 8 hotels in Rose Hall
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
GreenLeaders Gold level
Finding an ideal romantic all-inclusive resort in Rose Hall does not have to be difficult. Welcome to Iberostar Grand Hotel Rose Hall, a nice option for travelers like you. Free internet access is offered to guests, and the suites at the Iberostar Grand Hotel Rose Hall offer swim-up suites, a flat screen television, air conditioning, butler service, and a stocked mini refrigerator with cold beverages. During your stay, take advantage of some of the amenities offered, including room service and a concierge. For travelers arriving by car, free parking is available.
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Full view
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Airport transportation
Parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Adult pool
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Diving
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Fishing
Table tennis
Nightclub / DJ
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Adults only
24-hour security
Concierge
Gift shop
Shops
Sun umbrellas
Butler service
Doorperson
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Minibar
Refrigerator
Flatscreen TV
On-demand movies
Room service
Safe
Iron
Laptop safe
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Ocean View
Languages Spoken
Spanish
8,172Reviews1,994Q+A100Room tips
Traveler rating
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Popular mentions
RichardG876-5418 wrote a review Jan 18
Kingston Parish, Jamaica1 contribution
Lovely property and mostly positive experience, but food and entertainment options were very limited /absent due to COVID-19 issues. Was not able to utilise many of the hotel's amenitie,s as time did not permit. Appreciated the recognition as a repeat guest and Welcome Back gift.
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Review collected in partnership with Iberostar
Date of stay: January 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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Response from Iberostar Hotels and Resorts, Marketing at Iberostar Grand Rose Hall
Responded 2 days ago
Dear Guest, Thank you first of all for choosing Iberostar for your recent holiday. Your review is another incentive for us to continue working in a positive and motivated fashion to give our absolute best so our guests feel as comfortable as you were. We would like to express our gratitude for your helpful feedback and we will certainly be making sure it is brought to the attention of the appropriate management. We thoroughly appreciate the importance of such details as they can help us in our quest to provide our guests with the very best experiences whilst in our hospitality. Once more, we thank you for your kind words and look forward to your next visit to an Iberostar Hotel & Resort. Best Regards, Quality Manager Iberostar Grand Rose Hall
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OnAir439114 wrote a review Jan 12
Marco Island, Florida6 contributions2 helpful votes
Just completed a great stay at the Iberostar Grand Rose Hall in Montego Bay. It felt like a safer environment than the going to the grocery store at home. All staff wore masks all the time and they were constantly sanitizing everything and offering hand sanitizer to the guests. Food was fantastic and the staff worked hard to entertain us. We need to get out and travel and support these businesses so that things can get back to normal. Will definitely return soon.
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Review collected in partnership with Iberostar
Date of stay: January 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Iberostar Hotels and Resorts, Marketing at Iberostar Grand Rose Hall
Responded 1 week ago
Dear guest, Thank you for your positive review and score and we are very pleased to read that you had such a pleasant time in our hospitality. We would like to express our gratitude to you for mentioning "how we care" our latest health and hygiene measures that we have implemented in all of our establishments to keep everyone safe and at the same time doing our utmost to guarantee that our guests enjoy their well deserved holiday, we are thrilled that this was the case for you. Again we thank you for sharing this wonderful review of our hotel and we hope that we will be able to serve you again in the not too distant future and wish you all the best. Kind Regards, Quality Manager Online Iberostar Grand Rose Hall
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TommyRo wrote a review Jan 10
Bethany Beach, Delaware157 contributions118 helpful votes
Upfront disclaimer - I love Jamaica and Iberostar! The Covid procedures at Sangster Airport are more involved than those in the US. You are greeted by medical and or military staff offering hand sanitizer at 2-3 different points within the airport. Temperature is checked at the Iberostar before entrance to the facility. I'll say this once - I believe Covid is real and deadly - I felt safer in the Iberostar Grand Jamaica than I did the US. During the first days of our stay there were only around 50 guests, I'm an introvert so I was completely loving the low occupancy. Although the guest count was low, the service was still on point. I believe I talked with both the head chef & Resident Manager almost every day. The staff members are eager for you to come to Jamaica and relax. The food was awesome. My favorite is the Risotto at the Italian restaurant. Like all the other meals, it was prepared perfectly. We dined at the other al la cart venues as well due to the buffet was not open. Breakfast and lunch options were perfect as well. I asked for an item that was not on the menu and the server made a trip to get it so the staff could prepare it. This extraordinary level of service is not out of the ordinary at the Grand. The staff truly wants you to enjoy yourself. I can't wait until April when I return.
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Date of stay: December 2020
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Response from Iberostar Hotels and Resorts, Marketing at Iberostar Grand Rose Hall
Responded 1 week ago
Dear Guest, It has been a real pleasure to read this excellent review of your recent holiday with us at our hotel and we appreciate that you took the time to write and share it with us. We are delighted that you noticed "how we care" that we have put in place with more than 300 measures, following the advice of our Medical Advisory Board to keep everyone safe. It is very satisfying for us that you have kept us in your fondest memories for the excellent service our team provided to you and it would be wonderful to welcome you back again. Kind regards, Quality Manager Online Iberostar Grand Rose Hall
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Oleg wrote a review Jan 8
Brooklyn, New York20 contributions36 helpful votes
Well, my family of 4 have just returned from this fabulous hotel, and I must say this is probably the best all-inclusive experience we have ever had ( and we travel extensively). Here are the details that will hopefully help fellow travellers: - Check in. Very easy, we requested 2 connected rooms, and that's exactly what we got. Our rooms were ready before 3pm. - Rooms. Large, comfortable, with a huge bathroom, and a large balcony. Daily housekeeping and turn down service was perfect. Everything in the rooms worked, comfy beds. - Food. Excellent. Keep in mind that this is in the middle of the pandemic, all the restaurants are just amazing, food quality and variety top notch, preparation and presentation is well above any all inclusive. - Service. Excellent. From the front desk, to the restaurant staff, everybody is just amazing, could not do enough for us, - Beach. Pristine clear water protected by the reef, perfect sand, plenty of shade with nice high end loungers. No fish though, if you like snorkeling, just walk over to the Beach resort and explore a small reef just off the beach. - Pools. Very nice, clean, well maintained. The water is cold. - Entertainment. Very limited due to the pandemic, but was not a problem for us. - Cleanliness and infection control. Great. All possible precautions and cleaning procedures were implemented. Everybody should feel very safe here. Overall, this was an amazing, luxurious, and relaxing getaway, and we will definitely return to this resort in the future.
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Date of stay: January 2021
Value
Cleanliness
Service
1 Helpful vote
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Response from Iberostar Hotels and Resorts, Marketing at Iberostar Grand Rose Hall
Responded 1 week ago
Dear guest, Thank you for your positive review and score and we are very pleased to read that you had such a pleasant time in our hospitality. We would like to express our gratitude to you for mentioning "how we care" our latest health and hygiene measures that we have implemented in all of our establishments to keep everyone safe and at the same time doing our utmost to guarantee that our guests enjoy their well deserved holiday, we are thrilled that this was the case for you. Again we thank you for sharing this wonderful review highlighting the most of the services and facilities of our hotel and we hope that we will be able to serve you again in the not too distant future and wish you all the best. Kind Regards, Quality Manager Online Iberostar Grand Rose Hall
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Greg M wrote a review Jan 7
New York City, New York20 contributions9 helpful votes
I had such an amazing fantastic glorious stay at the most beautiful Iberostar Grand which is located in Montego Bay right on the beach, and the services there are top notch offering five star luxury service . The staff there are so welcoming, friendly and hospitable and they make you feel so warm providing with the utmost white glove service with a welcome champagne on arrival during your checking process. The suite accommodations are so luxurious and spacious offering fantastic amenities with a nice terry cloth robes, slippers, minibar fully stocked daily upon requests, stunning views of the caribbean ocean with a nice balcony, the bathroom offers two separate showers with a nice jacuzzi tub, two separate face basins offering luxury bath amenities and the best of all a personal butler to attend to your needs during your stay which was awesome and inclusive once you're staying at the Grand. The specialty restaurants on board the resort are the best offering all different types of international and local cuisines and everything is totally inclusive on the A.I. plan and off course reservations are recommended except for the main dining room area which is usually buffet style served by a server with white glove service. The resort also offers a nice cabana service available once you're staying at the Grand exclusively for Adults Only and they have a nice large fresh water swimming pool with a nice whirlpool hot tub for the best relaxation. The beach is available for your convenience with a nice relaxing lounge chairs for your suntan comfort and the watersports facilities is also available to take advantage of during your stay. Finally i always save the best for last is nothing completes your vacation for not taking a nice rejuvenation at a luxurious spa on the resort and all the available treatments such as a nice deep tissue massage, a fantastic glorious facial for a new look which all is available at a cost and your butler or concierge are available to assist you with your reservation bookings. The Concierge team are awesome and they are available to book your tours on the island, reconfirming of your airport transfers and flights if needed. The Front desk team are amazing and they were truly welcoming and makes you feel so special. My overall stay at the luxurious Iberostar was truly an amazing Five Star Resort and i'll definitely highly recommend this resort to all my fellow friends, business associates and families overseas and locally because of the superb luxury services received and i did'nt want to leave at all. This was the most enjoyable trip that i've ever enjoyed at an A.I. resort on the island and this would'nt be the last. I wanted to mentioned Duran, Martin & Obrien who were my personal butlers during my stay offered outstanding service , the spa attendants were very outstanding, the Surf & Turf waiters and host was absolutely fantastic and that seafood was truly amazing, the concierge teams was phenomenal , and the host and waiters at the main dining restaurant was amazing as well. Thanks to all the members of staff at the truly amazing Iberostar Resort for making my exotic vacation a memorable one. (True Five Star Service Received).
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Date of stay: December 2020
Rooms
Cleanliness
Service
Room Tip: High Floor Rooms with an Oceanfront view away from elevator.
See more room tips
1 Helpful vote
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Response from Iberostar Hotels and Resorts, Marketing at Iberostar Grand Rose Hall
Responded 1 week ago
Dear guest, Thank you for sending us your positive feedback regarding our hotel. It is always great news for us to know that our guests have enjoyed their holiday and of course we will pass on your praise to our team. We hope to see you again in the not too distant future. Regards, Quality Manager Online Iberostar Grand Rose Hall
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Previous
PRICE RANGE
$343 - $726 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
iberostar grand rose hall hotel rose hall, iberostar montego bay, iberostar hotel montego bay
LOCATION
CaribbeanJamaicaSaint James ParishMontego BayRose Hall
NUMBER OF ROOMS
295
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Frequently Asked Questions about Iberostar Grand Rose Hall
Which popular attractions are close to Iberostar Grand Rose Hall?
Nearby attractions include White Witch Golf Course (3.5 miles), Cinnamon Hill Golf Course (2.8 miles), and Rose Hall Great House (3.2 miles).
What are some of the property amenities at Iberostar Grand Rose Hall?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Iberostar Grand Rose Hall?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Iberostar Grand Rose Hall?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Iberostar Grand Rose Hall?
Yes, free parking is available to guests.
What are some restaurants close to Iberostar Grand Rose Hall?
Conveniently located restaurants include Sugar Mill, Petit Pariz, and Chill Out Hut.
Are there opportunities to exercise at Iberostar Grand Rose Hall?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Iberostar Grand Rose Hall have an airport shuttle?
Yes, Iberostar Grand Rose Hall offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Iberostar Grand Rose Hall?
Yes, dry cleaning and laundry service are offered to guests.
Does Iberostar Grand Rose Hall offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Iberostar Grand Rose Hall?
Many travelers enjoy visiting Rose Hall Great House (3.2 miles).