We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Iberostar Grand Rose Hall

avatar-imageavatar-imageavatar-image
Traveler (11879)
360
Panoramas (4)
Videos (1)

View prices for your travel dates

Contact accommodation for availability.
There are similar hotels available.
View all

About

#1 of 3 all-inclusives in Rose Hall
Location
4.7
Cleanliness
4.8
Service
4.7
Value
4.5
GreenLeaders Gold level
Finding an ideal romantic all-inclusive resort in Rose Hall does not have to be difficult. Welcome to Iberostar Grand Hotel Rose Hall, a nice option for travelers like you. Free internet access is offered to guests, and the suites at the Iberostar Grand Hotel Rose Hall offer swim-up suites, a flat screen television, air conditioning, butler service, and a stocked mini refrigerator with cold beverages. During your stay, take advantage of some of the amenities offered, including room service and a concierge. For travelers arriving by car, free parking is available.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Airport transportation
Parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Diving
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Fishing
Table tennis
Nightclub / DJ
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Adults only
24-hour security
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Minibar
Refrigerator
Flatscreen TV
On-demand movies
Room service
Safe
Telephone
Iron
Laptop safe
Wake-up service / alarm clock
Show more
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Great View
Green
Languages Spoken
Spanish
4.5
4.5 of 5 bubbles9,616 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
Powered by AI
The Iberostar Grand Rose Hall is often celebrated for its romantic and entertaining atmosphere, complete with music and live performances, although guests sometimes find the music too loud or not to their taste. Nestled in a picturesque setting, the hotel offers stunning views and is conveniently located near attractions. While rooms are clean and boast scenic vistas, some visitors mention outdated decor and maintenance issues. The resort's cleanliness and comprehensive amenities, including attentive butler service, are well-regarded, but the value is occasionally questioned due to high costs and aggressive upselling tactics. Service overall is commended, despite some reports of inconsistency.
Location
Picturesque
Atmosphere
Lively
Rooms
Dated
Value
Expensive
Cleanliness
Immaculate
Service
Attentive
Amenities
Comprehensive
Was this helpful?
Tripadvisor is not responsible for this summary or any opinions in it. Please read full traveler reviews for more details and information.
9,616Reviews2,187Q+A100Room tips
Traveler rating
  • 7,364
  • 1,468
  • 466
  • 181
  • 137
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Travis S wrote a review Apr 12
1 contribution
I went to this hotel multiple times because I love going there never been a dull moment I went April 6-10 I paid for my stay before arriving then when it came for me to check out they say my payment reverse and I can’t use my card again to pay so I asked to have escorted to go get funds and come back they didn’t allow me to eat nor leave property then ends up calling cops I stay lock up for the night then my family had to fly in to Jamaica to pay in cash I was truly disappointing they didn’t give me a room or anything but had me escorted off property like a criminal and embarrassed me so much even the staff was wondering what happened I had guests there trying to defend me because I’m a people person I don’t bother no one and for that to happen to me I was truly heart broken because I’ve been visiting Iberostar since 2020 was just a sad and horrifying experience
Read more
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Josee W wrote a review Jan 2024
3 contributions5 helpful votes
Hotel's Favorite
This was our first trip visiting Jamaica and my husband and I could not have been happier choosing to stay at the Iberostar Grand Rose Hall. There were so many positive experiences and amazing staff that we encountered throughout our one week stay. We had a late flight in and arrived at the hotel just after 10pm on December 29th. We were immediately greeted by Raheem at the front entrance. His infectious positivity and energy had a lasting impression on us. Mid-week, we met Sean at the front door and his attitude was just as positive as Raheem's. Throughout the week, both of these gentlemen were more than happy to help us out with any questions or transportation needs we had. Our room was well appointed. We had an Oceanview room with butler service. Unfortunately, we did not make full use of this service as we were not aware of it for the first couple of days. As it was quite loud in the lobby upon our arrival, we may have missed that information. We are not frequent travellers so are not too experienced in having a butler service. The room was always well maintained but we found that there were many visits from a variety of people throughout the day (cleaning service, fridge restock, water bottle exchange, etc). I was impressed with all the little details they included to make our stay more memorable. We took advantage of the spa by having a couples massage. Although we did not tour the whole spa facility to get a better idea of all that was there to offer, Mitzie and Jeanne (not sure of spelling) provided us with an amazing Swedish massage. My husband could not stop going on about how amazing he felt afterwards. Unfortunately the weather was unseasonably cloudy and rainy for the first few days of our trip but we were still able to take advantage of the pool and beach area. On the nice days, as with most resorts, it is a good idea to stake out a pool or beach chair with one of the towels provided. Leaving a personal item as well (book, sunscreen or sunglasses) ensures that the towel does not get picked up for cleaning. There are so many people to mention that had a lasting impression on us. Deivy, the activity coordinator did a great job at providing for a variety of activities such as beach and pool volleyball, horshoes, dancing lessons, water aerobics, friendly competitions of football and basketball toss. He also organized the nightly activities. Unfortunately due to the weather, several of these had to be modified and were presented in the main lobby. Respect to all of the employees who walked around informing, recruiting and encouraging everyone to participate. They were not pushy at all and even stopped to chat with you If you wanted to. Trimaine, one of the lifeguards was extremely personable and never missed an opportunity to say hello as we walked by. Travis at the pool bar was an amazing mixologist always making the perfect drink. They do not shy away from making strong drinks at any of the bars but will modify to your liking. The food at this resort is some of the most amazing food I have ever had. The buffet and the a la carte restaurants offered a huge variety and I was very excited to see that they provided vegan/plant-based options. Whether it was the fruits and veggies for me or the oxtail, goat curry or seafood for my husband, everything was amazingly fresh. I want to give a shout-out to Kenloy who served us at the Galleon restaurant. He was so polite and was a fantastic server. Overall, an absolutely amazing experience. Iberostar truly hired the right people at this resort. Everyone was respectful, courteous, helpful and genuinely seem to enjoy what they do. I will definitely be recommending this resort to others.
Read more
Date of stay: December 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: A la carte restaurants need to be booked on Sundays. Plant-based options are available in all...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Share
A lot to digest? Read a summary of these reviews, created with our new AI-powered tool.
avatar-image
curley4 wrote a review Apr 12
Chicago33 contributions25 helpful votes
We visited April 4-11, 2024. However, It's been awhile since I posted a review for my favorite hotel, Iberostar Grand Rose Hall. My Honey and I have been going there every year...most times, twice a year, for the past 14 years. Yes, 14 years! That says it all. Of course, hotel ambiance and maintenance is very important but Customer Service is a top priority when selecting a vacation resort. Just wanted to give kudos to some of the personnel that continues to give excellent service with a smile. I can start at the top with their management team, David or Daveed, ( new additions Max and Santana). Jordyn left last year but is sorely missed. She and David was a dynamic duo and I believe Max and Santana is definitely on the road to the same. Teresa, front desk mgr & Barrington (the Best), Baseine Public Relations Mgr & Nadika; Taneil, Head of Butler Services along with some of the best butlers ever...ROMELL #1; as well as Rohan, Chang, Rushane, Christopher are a great team. Lobby bar team, Clive, and Gary (old timers) are excellent bartenders. Others are Kerry and Kaczyn (?) dimples) have multiple responsibilities for beach and pool drink services. Some excellent bar hostesses as well but I can't recall all their names so not naming anyone. My favorite towel attendants Theolyn and Anishka are the best. Some of the top restaurant hostess over the years are Judy (Buffet); Dovia, Surf & Turf, who has just been promoted. Bellman Love; William, Leolyn (??) Star Friends...Smiley, Bubbles, Janell, Cash, Lisa and their new manager continue to make our stay enjoyable with their entertainment. I know I'm going to get in trouble because a couple of people, I didn't get their names...just know them by face recognition. Hopefully, they'll forgive me. Guest suites and the resort overall continue to be well maintained. Any problem or issues you may have will be addressed immediately. There are a couple of changes I'm not in agreement; however, David or Daveed (GM) took the time to explain the reasons. No matter, I do hope PAID SHOWS in the theatre will be banished and all the old shows are moved back to the inside theatre Dinner reservations should be re-implemented. It was a disappointment getting dressed to have dinner at a specific restaurant and now we get there and find out they have a private party or it's too crowded. David also explained why we no longer have "straws" for our drinks (environmental). It just makes no sense having a mixed drink with no straw but that can't be changed. A couple of other issues were only temporary changes so not mentioning those. My biggest disappointment was we missed LOBSTER SEASON by a few days. This has NEVER happened to us in the past 14 years so we couldn't "O.D." on lobster this time. We feel as if we're family whenever we're there and I highly recommend you visit Iberostar Grand whenever you visit Montego Bay. Leon and Curley - Hope to be back for our second visit 2024 in December.
Read more
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Larry M wrote a review Apr 11
1 contribution
Having visited This Jamaican Gem —-Iberostar Grand Rose Hall yearly for over a decade, my wife and I are always very impressed by the beauty and excellence of this complete Iberostar package. Ie.Architecture,Pools,Landscaping,,Rooms,Ocean/Beach-Weather/and Front Line Staff. As an upscale resort , there is a continuous effort from management team to ensure that -full value -is rendered through the guest’s qualitative Vacation experience. Jamaicans are naturally warm , positive and upbeat and our exposure to their skilled service and personalities—even after just a few days —really can remove the grey clouds and chill that we often have arrived with from Canada. We would sincerely thank-David— Moses - -Luis of the Management team for their maintenance of this “Vibe of Excellence”. As always — as long as we are able —we will return😎✅
Read more
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
Room Tip: Any room is good,but Ocean front is better!
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Keisha J wrote a review Apr 11
1 contribution
10 Stars Chris was AMAZING from day 1 very attentive and made sure we were ok. I was very hesitant at 1st but he wasn't gonna stop till he won me over, His hospitality was through the roof, If and when we return I would prefer to have him again. Jamaica 🇯🇲
Read more
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Christopher T wrote a review Apr 11
2 contributions
The service is fantastic! Our butler Christopher was also fantastic! He and all the staff are over the top! We will definitely be back. The food was the best we've had from all the resorts we've stayed in Jamaica. I highly recommend Iberostar Grand Rose Hall.
Read more
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
Room Tip: Get a butler suite!
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Trail13064624216 wrote a review Apr 10
1 contribution
My first time to Jamaica 🇯🇲 and am definitely coming back mostly because of my butler Christopher super amazing such a lovely person ❤️ and butler every morning he would check on us to make sure we good an the room was always clean an had all the things we requested the entertainment was ok pool bar fun the beach was amazing can't wait to get back thank you Christopher...
Read more
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Kendra M wrote a review Apr 10
Lincoln, Nebraska30 contributions10 helpful votes
My husband and I had been to this resort in Dec 2012 on a couples trip and thoroughly enjoyed our stay. We returned in March 2024, with our 2 adult daughters and had an enjoyable time. A few things had changed, and the resort is older now, but overall we were pleased. A few shoutouts - Travis at the pool bar, Jerry in the lounge bar - they remembered us and our drinks; and Kyash on the entertainment staff - always had a smile and greeted us; Devey, the entertainment director - he has nailed it with the groups he is bringing in! Food and drinks at the resort were good, staff were always friendly. We've been to a few various in Mexico and DR the last few years, and would choose this one, based on the people and the experience. Food, drinks and service has taken a hit at so many places after COVID but I didn't feel that as much here so that was refreshing.
Read more
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Joshua W wrote a review Apr 10
1 contribution
Upon arrival we upgraded to oceanfront room. We met our butler Christopher and he immediately took great care of us. Everything we needed he provided. It is our first time here and Christopher’s attentiveness and personality made our stay that more special. Thanks Christopher!
Read more
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Johanna M wrote a review Apr 8
Saint Joseph, Illinois25 contributions22 helpful votes
+1
This resort is amazing! We had an oceanfront Butler Suite, Romell was our butler and he got us everything we needed. Our balcony was huge and had the most amazing view. Food was great everywhere, service, pools, beach, everything was so great. Foam party on our last day and that was so much fun. Will definitely recommend this resort to anyone! We will be back!
Read more
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
Room Tip: Get Oceanfront room if you can!
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Previous
123456
Not the right property for you?
There are more places to choose from in the Rose Hall area.
PRICE RANGE
$523 - $695 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
iberostar grand rose hall hotel rose hall, iberostar montego bay, iberostar hotel montego bay
LOCATION
CaribbeanJamaicaSaint James ParishMontego BayRose Hall
NUMBER OF ROOMS
295
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

IBEROSTAR GRAND ROSE HALL - Updated 2024 Prices & Resort (All-Inclusive) Reviews (Jamaica)

Frequently Asked Questions about Iberostar Grand Rose Hall
Which popular attractions are close to Iberostar Grand Rose Hall?
Nearby attractions include Rose Hall Great House (3.3 miles), Cinnamon Hill Golf Course (2.9 miles), and Greenwood Great House (1.9 miles).
What are some of the property amenities at Iberostar Grand Rose Hall?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Iberostar Grand Rose Hall?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Iberostar Grand Rose Hall?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Iberostar Grand Rose Hall?
Yes, free parking is available to guests.
What are some restaurants close to Iberostar Grand Rose Hall?
Conveniently located restaurants include Sugar Mill, Petit Pariz, and Chill Out Hut.
Are there opportunities to exercise at Iberostar Grand Rose Hall?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Iberostar Grand Rose Hall have airport transportation?
Yes, Iberostar Grand Rose Hall offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Iberostar Grand Rose Hall?
Yes, dry cleaning and laundry service are offered to guests.
Does Iberostar Grand Rose Hall offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Iberostar Grand Rose Hall?
Many travelers enjoy visiting Rose Hall Great House (3.3 miles).