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Iberostar Grand Rose Hall

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Rose Hall Main Road, Branch Developments Little River, Rose Hall, Montego Bay Jamaica
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (9725)
360
Panoramas (4)
Pool & Beach (1856)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 09/15/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Iberostar Grand Rose Hall
Updated 09/15/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 7 hotels in Rose Hall
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
GreenLeaders Gold level
Finding an ideal romantic all-inclusive resort in Rose Hall does not have to be difficult. Welcome to Iberostar Grand Hotel Rose Hall, a nice option for travelers like you. Free internet access is offered to guests, and the suites at the Iberostar Grand Hotel Rose Hall offer swim-up suites, a flat screen television, air conditioning, butler service, and a stocked mini refrigerator with cold beverages. During your stay, take advantage of some of the amenities offered, including room service and a concierge. For travelers arriving by car, free parking is available.
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Full view
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Airport transportation
Parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Adult pool
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Diving
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Fishing
Table tennis
Nightclub / DJ
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Adults only
Concierge
Shops
Sun umbrellas
Butler service
Doorperson
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Minibar
Refrigerator
Flatscreen TV
On-demand movies
Room service
Safe
Iron
Laptop safe
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Ocean View
Languages Spoken
Spanish
8,156Reviews1,990Q+A100Room tips
Traveler rating
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Popular mentions
toni wrote a review Jul 2020
1 contribution2 helpful votes
one of my best trips !! my friends loved the hotel food and staff .. every day was fun especially with the entertainment group who pulled us out of our shell every day and made the trip active and vibrant. we cant wait to go back and hang with you again Alton, Nataki, Reggie Verona and Ricardo, we found a friends that are family. Jamaica is my favourite place
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Date of stay: August 2019
Value
Location
Service
2 Helpful votes
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Response from Iberostar Hotels and Resorts, Marketing at Iberostar Grand Rose Hall
Responded Aug 3, 2020
Dear Guest, Thank you for your kind words on your recent experience with us. We are very proud to hear that our team made the difference to your experience in Jamaica, your special mention of the names highlighted is deeply appreciated and we will certainly ensure to share your kind words to all of them. Thank you again and we look forward to welcoming you back to our resort. Best Regards, Quality Manager Iberostar Grand Rose Hall
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Interabled Adventures wrote a review Jul 2020
Maryland6 contributions2 helpful votes
What we loved: The service was unmatched. Each room was assigned a personal butler, who was just a call away if needed. Mr. Barrington at the Service desk went above and beyond to make sure our needs were met. - FOOD – the food was good and the buffet often had a good selection of authentic Jamaican food, which we appreciated - Access to all properties on the compound (keep in mind children are limited to areas where 18+ age restrictions are not enforced) - Spacious rooms -complete ramp access to pools/beach Cons for Wheelchair users -no beach wheel chairs on property (chairs can be rented through an outside company for an additional cost) -stair only access to disco on property -transport vehicles (taxi) -not accessible -no handicap automatic door openers -poor shower design for accessibility (temperature control is on the opposite end of the handheld shower head) not practical for those with mobility issues -Handheld shower head was not sturdy and caused a bathroom fall! very dangerous - ocean view rooms not accessible (view of pool or courtyard for accessible rooms) -staff had limited knowledge about what was/was not accessible and we had to do our own research to get information about services not available to us. While we enjoyed our stay at this resort, experience cannot make up for what this property lacks in accessibility features. I would not recommend this resort to individuals who depend on mobility aids.
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Date of stay: December 2019
Rooms
Location
Service
Room Tip: Accessible rooms on the first floor only. Oceanveiw not an option.
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1 Helpful vote
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Response from Iberostar Hotels and Resorts, Marketing at Iberostar Grand Rose Hall
Responded Jul 22, 2020
Dear Guest, Thank you so much for your review following your stay at our hotel. It is rewarding to read your wonderful comments about our service provided by our team of professionals. We are happy to learn that our gastronomic offer was of your liking and you enjoyed our variety of food at the buffet. On another note, we regret that our facility did not meet your expectations in terms of wheelchairs and accessibility, as our hotel is handicap friendly and has all the requirements to make it easier for people with limited mobility, we are truly sorry that we did not lived up your expectations in this regards. We do try to take care of every detail so that our guests enjoy their stay with us and we strive daily for complete customer satisfaction. We would like to express our apologies for not making it up for you. Once again, thank you for your comments and feedback, which we shared with the management team in attempt to make the possible adjustments which will eventually offer better experience to people with special conditions and we are looking forward to welcome you back and host you under better circumstances. Sincerely, Qualit Manager Iberostar Grand Rose Hall
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Sandra B wrote a review May 2020
Pennsylvania13 contributions21 helpful votes
We celebrated a special birthday during our second stay at this resort. It was nothing short of excellent!!! Everyone was polite, the food was tasty and the amenities were superb! Two employees, Cassandra in the bar and Freddy in Sales, went above and beyond the call of duty! We look forward to our next stay!
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Date of stay: March 2020Trip type: Traveled as a couple
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Response from QualityManagerDR, Quality Manager at Iberostar Grand Rose Hall
Responded May 31, 2020
Dear Sandra, Thank you for taking the time to share a review on TripAdvisor. The whole staff appreciate your positive comments and are delighted that you enjoyed your stay. It is rewarding to see that our efforts to provide outstanding stays are confirmed with comments just like yours. We are hoping to have the opportunity to welcome you back again. Kind Regards, Quality Manager Iberostar Grand Rose Hall
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kabpsu wrote a review Apr 2020
Philadelphia6 contributions5 helpful votes
This was our second time at this resort and although the weather was not ideal the staff made our trip special and enjoyable. Barrington at the front desk was so warm and welcoming and our Butler, Oneal, was always on top of our every need. Can not wait to go back next year!
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Date of stay: March 2020Trip type: Traveled with friends
2 Helpful votes
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Response from QualityManagerDR, Quality Manager Online at Iberostar Grand Rose Hall
Responded Apr 22, 2020
Dear guest, First of all, we would like you to accept our appreciation for the loyalty you have shown us by returning to our hotel for your most recent holiday. We have treated your description as a success story and your comments show that we are on the right track with our numerous efforts and our attention to detail. You can be sure that we will commend those you mentioned by names. We would like to thank you once again for your kind review and will be delighted to welcome you back to our hotel again soon. Best Regards, Quality Manager Online Iberostar Grand Rose Hall
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Joseph C wrote a review Apr 2020
1 contribution2 helpful votes
Grand was a wonderful experience. Short ride from the Airport. BEWARE of the $10 beers at the Airport soon as you walk out the door. Red Stripe $10 Please.. Anyway back to the review. Staying at the Grand gives you the options to visit the other hotels on the property. That is included in you all inclusive. The lobby is very nice.. The lobby bar for morning ice coffee and cake was a nice touch. Also nice spot for late morning cocktails. Room was very spacious with great view from balcony.. Couch and swing chair made it great place for afternoon rest. The service from top to bottom was fantastic. Very friendly always available. Tipping goes along way. Poolside service was quick for drinks and food. I have to be truthful. The buffet is always the best option vast variety of food and dessert choice. Steakhouse was ok. Need to check plates when they come out steak was good vegetables were cold. Asked for a lobster tail for a side to share with my wife it must have been out to long and was spoiled. Last thing.. Why do resorts feel the need to have Italian restaurants.. They never pull it off. This place had no plates the resemble Italian food. Being from New York.. Idea.... Jamaican restaurant jerk chicken other types of Jamaican fare. Jamaican musician and musicians pictures on the walls. Anyway the pools beach entertainment were great. I would go back ...
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Date of stay: June 2019Trip type: Traveled as a couple
2 Helpful votes
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Response from QualityManagerDR, Quality Manager at Iberostar Grand Rose Hall
Responded Apr 14, 2020
Dear guest, Thank you very much for taking the time to share a review about your stay at our hotel. We are delighted to read your comments and suggestions about our service and we will take them as an opportunity of improvement. Thank you for highlighting the lobby bar which our guests enjoy so much during the morning, having coffee and tea. We are all hoping to host you again in not so distant future. We wish you all the best until then. Best Regards, Quality Manager Iberostar Grand Rose Hall
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Previous
PRICE RANGE
$343 - $726 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
iberostar grand rose hall hotel rose hall, iberostar montego bay, iberostar hotel montego bay
LOCATION
CaribbeanJamaicaSaint James ParishMontego BayRose Hall
NUMBER OF ROOMS
295
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Frequently Asked Questions about Iberostar Grand Rose Hall
Which popular attractions are close to Iberostar Grand Rose Hall?
Nearby attractions include White Witch Golf Course (3.5 miles), Cinnamon Hill Golf Course (2.8 miles), and Rose Hall Great House (3.2 miles).
What are some of the property amenities at Iberostar Grand Rose Hall?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Iberostar Grand Rose Hall?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Iberostar Grand Rose Hall?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Iberostar Grand Rose Hall?
Yes, free parking is available to guests.
What are some restaurants close to Iberostar Grand Rose Hall?
Conveniently located restaurants include Sugar Mill, Petit Pariz, and Chill Out Hut.
Are there opportunities to exercise at Iberostar Grand Rose Hall?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Iberostar Grand Rose Hall have an airport shuttle?
Yes, Iberostar Grand Rose Hall offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Iberostar Grand Rose Hall?
Yes, dry cleaning and laundry service are offered to guests.
Does Iberostar Grand Rose Hall offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Iberostar Grand Rose Hall?
Many travelers enjoy visiting Rose Hall Great House (3.2 miles).