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Iberostar Grand Hotel Rose Hall

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Traveler (8374)
Room & Suite (1792)
Pool & Beach (1771)
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Overview
  • Excellent79%
  • Very good15%
  • Average4%
  • Poor1%
  • Terrible1%
Travelers talk about
“surf and turf”(987 reviews)
“pillow menu”(215 reviews)
“port maria”(159 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
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Reviews (7,054)
Filter reviews
6,755 results
Traveler rating
5,299
1,041
279
84
52
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LanguageEnglish
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5,299
1,041
279
84
52
Show reviews that mention
All reviewssurf and turfpillow menuport mariabutler servicejo danelobsterstar friendsocean frontlobby barroom servicebubble bathpool conciergedinner reservationsour honeymoong moneyjapanese restaurantmontego bay
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1 - 5 of 6,755 reviews
Reviewed yesterday

My husband and I just returned from a spectacular week at the Grand Rose Hall. From the pristine grounds and immaculate service to the phenomenal food and drinks, the Grand completely blew our expectations out of the water. On Saturday we arrived at 8 am,...More

1  Thank Tiffany M
Reviewed yesterday

The hotel was much more than I expected. We went in April for my daughter and my nephew’s birthdays. The staff was courteous and extremely helpful from check in to check out. The butler service was on point. We had a slight problem with the...More

1  Thank Juanita W
Response from QualityManagerJM, Quality Manager at Iberostar Grand Hotel Rose HallResponded yesterday

Dear Guest, Thank you for your review. We are rather pleased to learn that you had awesome vacation experience which exceeded your expectations. It is good to learn that your TV issue was resolved in a short time. Our staff aim to ensure that guests...More

Reviewed yesterday via mobile

Drew and I stayed 9 nights at the Grand Rose Hall. We booked ocean front with the star prestige upgrade. We booked online and their was a issue with our dates and confusion of star prestige status at check in that was quickly resolved without...More

1  Thank Kaylyn C
Response from QualityManagerJM, Quality Manager at Iberostar Grand Hotel Rose HallResponded yesterday

Dear Guest, Thank you for your lovely review and the time you took to write it. We are honored that you chose the Iberostar Grand to spend your honeymoon. We apologise for your first impression, but happy to learn that it was short lived. The...More

Reviewed 2 days ago

We had the opportunity to visit Montego Bay and stay at the Iberostar Rose Hall Suites because we were invited to a wedding there. Once we got to our room we fell in love. We have an Iberostar Club Membership and our accommodations were definitely...More

Thank JeP98
Reviewed 2 days ago via mobile

This place is definitely not a 5 star, but I would not give it a 3 either. The rooms are becoming outdated, probably could use a remodel in the next few years. This would include rooms, hallways, and some common areas including spa and gym....More

Thank Scott L
Response from QualityManagerJM, Quality Manager at Iberostar Grand Hotel Rose HallResponded yesterday

Dear Guest, Thank you for your feedback, and for choosing Iberostar as your vacation destination. Along with our staff, I sincerely appreciate your positive comments and we are delighted that you enjoyed your stay with us. It is rewarding to see that our efforts to...More

View more reviews
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About
Awards & Recognition
Travelers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Internet
Free Parking
Fitness Center with Gym / Workout Room
Beachfront
Restaurant
Spa
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Business Center with Internet Access
Meeting Rooms
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Casino and Gambling
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
$374 - $664 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Rose Hall
#1 Romantic Hotel in Rose Hall
#1 Business Hotel in Rose Hall
#2 Luxury Hotel in Rose Hall
#2 On the Beach Hotel in Rose Hall
#2 Spa Hotel in Rose Hall
#2 Top resorts Hotel in Rose Hall
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$374 - $664 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Rose Hall
#1 Romantic Hotel in Rose Hall
#1 Business Hotel in Rose Hall
#2 Luxury Hotel in Rose Hall
#2 On the Beach Hotel in Rose Hall
#2 Spa Hotel in Rose Hall
#2 Top resorts Hotel in Rose Hall
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveler (8374)
Room & Suite (1792)
Pool & Beach (1771)
Dining (1059)
Amenities (178)
Family and Play Areas (17)
Business Center & Event Rooms (11)
Questions & Answers
Ask a question
fireguy248
June 21, 2018|
AnswerShow all 4 answers
Response from Lorenzoandbrandygirl | Reviewed this property |
It is a 5+++. Fabulous!
1
Vote
Marise G
June 18, 2018|
AnswerShow all 2 answers
Response from PetersReviews1259 | Reviewed this property |
Well, the best restaurants are at the Grand,Excellant steak house. We do like Aunt Ruby's for a great steak at the Suites, I would pass on the beaches. The Biggest king crab leg I have ever had in my life (63) was at the... More
1
Vote
JenniferLynn1981
June 18, 2018|
AnswerShow all 2 answers
Response from PetersReviews1259 | Reviewed this property |
pr@grand.Iberostar.jm is the address, E mail them about a week before.
0
Votes
Room Tips
"The beach view is the best."
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"All rooms are good. The only difference is the view, otherwise they are all the same. They are all great."
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"ask for pool/ocean view"
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"5200 and 5400 ocean view rooms would be best!"
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