Grand Palladium Imbassai Resort & Spa
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Rodovia BA 099, Linha Verde Km 65 Condominio Reserva, Imbassai, Mata de Sao Joao, State of Bahia 48280-000 Brazil
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grand Palladium Imbassai Resort & Spa
Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#2 of 3 hotels in Imbassai
Location
Cleanliness
Service
Value
Grand Palladium Resort & Spa Imbassaí is the first project all inclusive luxury of Fiesta Hotel Group in Brazil. Located in the region of Bahia Beach Imbassaí is one of the most beautiful beach in Brazil, the resort occupies an area of 57.000m ² between the beaches of "Forte" and "Costa del Sauípe." A paradise, located in the Atlantic forest,with dunes, waterfalls, mangroves and lagoon, perfect for an unforgettable vacation. With 654 Junior Suites rooms, divided into 11 villas of 3 floors each, the suites have two queen beds or one king size bed, bathroom with tub, hair dryer, magnifying mirror, airconditioning, scales, TV LCD 32 "satellite TV, MP3 player with alarm clock, ceiling fan,minibar, coffee maker, ice bucket, iron, sofa bed, mosquito net, wifi and terrace.
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Room & Suite (811)811
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Bicycle rental
Kids stay free
Parking
Wifi
Hot tub
Pool / beach towels
Adult pool
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Kids' meals
Snack bar
Swimup bar
Poolside bar
Rooftop bar
Game room
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Babysitting
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Foot massage
Full body massage
Head massage
Massage
Salon
Solarium
Steam room
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Private beach
Housekeeping
Private balcony
Minibar
Refrigerator
Flatscreen TV
Safe
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish, Portuguese
Hotel links
Special Price:EXTRA SAVING: 5% OFF!
Location
Full view
Contact
Rodovia BA 099, Linha Verde Km 65 Condominio Reserva, Imbassai, Mata de Sao Joao, State of Bahia 48280-000 Brazil
Name/address in local language
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13340Reviews1656Q+A27Room tips
Reviews
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Popular mentions
I do recommend this property the food is very nice the staff is incredible TIAGO THE BAR TENDER BY THE POOL IS THE BEST! BOLINHA AND PALITO ARE THE BEST ENTERTAINMENT STAFF! And Cintia the hostess at breakfast is incredible great time! The beach is ok but the pool is incredible the hotel is simply beautiful! Lots to do if you want or do nothing! Even better lol!
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Date of stay: June 2021Trip type: Traveled with family
Room Tip: Avoid the beach specially with kids! Go just to admire the view but no swimming in the ocean and...
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Helpful
Response from Quilla Oviedo, General Manager at Grand Palladium Imbassai Resort & Spa
Responded 3 days ago
Dear Mrs. Dricadiniz, Thank you for sharing your experience with us. Your feedback is extremely valuable to us, as turning guests into fans is our ultimate mission. It is a source of great joy for us to know that we have met your expectations and that we can provide you with a wonderful stay. Thank you for choosing us and we look forward to receiving you soon. cordially Viviane Rodrigues
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Wonderful resort. Clean, safe, and great amenities. Beach was absolutely beautiful. Restaurants were clean and the food was tasty. Staff was very helpful and friendly. VIP level was definitely worth the extra costs.
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Review collected in partnership with this hotel
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Quilla Oviedo, Gerente geral at Grand Palladium Imbassai Resort & Spa
Responded May 12, 2021
Dear Mr. Thomas, We thank you for your valuable evaluation and for choosing the Grand Palladium Imbassai as your destination. It is very gratifying to know that we provided an unforgettable stay and that it took a beautiful memory of ours! We look forward to your new visit! Sincerely, Joelma Lima Community Manager assistant
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I travel to Brazil on March 14, when we arrived everything was ok. We were staying in the Deluxe Villa, which is supposed to be better or with other perks. It's just the same! The room we were staying was contiguous to the Spa zone and every day at 8:00 the music from the Spa place invaded the room and wake us. After 4 days of stay, the kids club, the night shows and the concierge just disappear and no official communication was stated on why it was cancelled. On top of that, my original flight was cancelled and I had to fly back earlier than expected and it[s been a MONTH since I request the refund of the days I did not stay in the hotel and no answer was still provided. Terrible customer service!!!
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Date of stay: March 2020
Location
Service
Sleep Quality
5 Helpful votes
Helpful
Response from Jo_Lima10, Gerente at Grand Palladium Imbassai Resort & Spa
Responded May 4, 2020
Dear Mr. Pablo, Thank you for sharing your experience at the Grand Palladium Imbassai Resort & Spa, your feedback contributes to the continuous improvement of our services. We are already talking via e-mail and in the future we will be granting the refund of your daily fees. Best regards, Michelle Santos
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It is the cleanest resort I´ve been for sure - tops! Almost 2000 guests and the rooms are clean as new!People are nice and the service very good!I will go back next year in another period of the year !
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Review collected in partnership with RCI
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
2 Helpful votes
Helpful
Response from Jo_Lima10, Gerente at Grand Palladium Imbassai Resort & Spa
Responded Jan 29, 2020
Dear Mr. / Mrs. LightPacker736103, Thank you for evaluating us about your visit to our Grand Palladium Imbassaí. We always seek to offer a high quality service, to exceed the expectations of our guests, and knowing that we were able to provide incredible days for you is very rewarding. We will be waiting for your next visit to surprise you even more. Regards, Joelma Lima Community Manager Assistant
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A maximum two stars for this resort based on two major failures: absolutely terrible food and atrocious service. Most of the food provided was inedible, improperly cooked, tasteless, and downright disgusting. Besides the different buffets, the resort also provides three 'themed experiences' and each and all were disastrous. As for the service, the staff seemed at times totally lost and without regard to the requests or orders made and getting even a simple glass of water would take 2 or 3 requests and often times never happened. The worst. The beach is beautiful and overall hotel infrastructure is good, but avoid coming here at all costs if you want minimum service and edible food. Disappointing at best. Under new management so perhaps disregard reviews from mid-2019 on.
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Date of stay: January 2020Trip type: Traveled with family
6 Helpful votes
Helpful
Response from Jo_Lima10, Gerente at Grand Palladium Imbassai Resort & Spa
Responded Jan 25, 2020
Dear Mr. kbradsmith, Thank you for sharing your experience with us. Your feedback is extremely valuable to us, as turning guests into fans is our ultimate mission. We have received your completed survey and want to do all in our command to ensure a most enjoyable experience for you. The Guest Relations team will be contacting you immediately, to assist in any way possible. Thank you for choosing the Grand Palladium Imbassai Resort & Spa. We anticipate a most enjoyable vacation experience for you. Regards, Joelma Lima Community Manager Assistant
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PRICE RANGE
$176 - $470 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand palladium imbassai resort and spa, grand palladium imbassai hotel mata de sao joao
LOCATION
BrazilState of BahiaMata de Sao JoaoImbassai
NUMBER OF ROOMS
654
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Claim Your Listing Frequently Asked Questions about Grand Palladium Imbassai Resort & Spa
Which popular attractions are close to Grand Palladium Imbassai Resort & Spa?
Nearby attractions include Nossa Senhora dos Prazeres Chapel (3.7 miles), Imbassai Beach (1.1 miles), and Imbassai Beach (1.1 miles).
What are some of the property amenities at Grand Palladium Imbassai Resort & Spa?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free breakfast.
Which room amenities are available at Grand Palladium Imbassai Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Palladium Imbassai Resort & Spa?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
Is parking available at Grand Palladium Imbassai Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Grand Palladium Imbassai Resort & Spa?
Conveniently located restaurants include Cajueiro'S Bar & Restaurante, Sombra da Mangueira, and Restaurante Sombra Da Mangueira.
Are there opportunities to exercise at Grand Palladium Imbassai Resort & Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Grand Palladium Imbassai Resort & Spa have an airport shuttle?
Yes, Grand Palladium Imbassai Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Grand Palladium Imbassai Resort & Spa located near the city center?
Yes, it is 1.0 miles away from the center of Imbassai.
Are any cleaning services offered at Grand Palladium Imbassai Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Palladium Imbassai Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.