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Sheraton Club des Pins Resort

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Sheraton Club des Pins Resort
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379 Reviews from our TripAdvisor Community

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Showing 186: English reviews
1 of 5 stars Reviewed 1 week ago via mobile

Room is not ready you call no one answers AC is not working and it just not an appropriate service it's really not acceptable from SPG I've been on the phone for half an hour and no one is answering it's as if no one cares please contact me since this is not acceptable

Helpful?
Thank Mohamed D
Oslo, Norway
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I stayed with my two boys (3 and 10 years old) at the hotel for 2 weeks in June while visiting my husband who lives at the hotel now for a year. The room/suite is large, the bed is comfortable, the beach and pool are great. Life guards are very alert and areas are very clean. We have stayed there... More 

Helpful?
Thank AZ0612
SheratonClubDesPins, Manager at Sheraton Club des Pins Resort, responded to this review

Dear AZ0612, Thank you for staying with us and taking the time to write this nice review. We are thrilled that you and your family enjoyed your stay and we'll pass along your kind words to our team. We hope to see you again soon and thanks for recommending the Sheraton Club des Pins Resort Best Regards, Chanez Tolba Club... More 

Level Contributor
52 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 14, 2016

It is one of the good alternative for Algiers if you have a meeting group or huge family! It is much more better than other five star hotels in Algiers. It is not close to city however it might be better to stay out of the city.

Helpful?
Thank Fatih G
SheratonClubDesPins, Hotel Manager at Sheraton Club des Pins Resort, responded to this review

Dear Fatih G, We appreciate your valuable time to share your very kind comment about our hotel, location and purpose of stay. Trust, while you stayed with us, you enjoyed our service and offer in overall. We sincerely hope to have the opportunity of welcoming you back in the near future. Yours in service, Gaetano Petruzzella Hotel Manager More 

Not disclosed
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 13, 2016

I have always been a big fan of SPG (being platinum member for 2 years in a raw) but Sheraton Club des Pins is unfortunately a masterpiece of non existent customer service. my bill was overcharged by 110 USD (on 1 night stay). this was acknowledged by the staff but its been a month since i am trying to get... More 

Helpful?
Thank Martchi
SheratonClubDesPins, Hotel Manager at Sheraton Club des Pins Resort, responded to this review

Dear Guest - Martchi, Thank you for your note. We are very sorry to learnt about this unpleasant situation and what you experienced in overall. We value all our guests and we take action for eventual mishap as previously explained in a separate email. We understand your frustration and we feel compelled to extend our deepest apologies. It has also... More 

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Badga
Level Contributor
42 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed June 12, 2016

The hotel is truly a five star property, beautiful rooms, I had a room overlooking the beautiful manicured garden, with a large balcony. Chanez, the Club Manager, takes extremely good care of her guests and assists where possible which is much appreciated. But what I found absolutely amazing, is the quality of the food: the lamb chops at the pool... More 

Helpful?
Thank Anna G
SheratonClubDesPins, Manager at Sheraton Club des Pins Resort, responded to this review

Dear Anna G, We very much appreciate your comments regarding your stay at the Sheraton Club des Pins Resort. It is for us a real reward when reading your satisfaction about our services and our team members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chanez... More 

Norway
1 review
5 of 5 stars Reviewed June 11, 2016

Sheraton feedback for Trip Advisor on 11/06/2016 I stayed in this hotel for the first time few month before the end of 2015 and it has been my prefered hotel since then. This is the best hotel in Algiers, in my opinion, for both business and leisure time. It has the best location with great beach facilities and fantastic sea... More 

Helpful?
Thank Ashraf_Maged
SheratonClubDesPins, Manager at Sheraton Club des Pins Resort, responded to this review

Dear Mr. Ashraf Maged, My team joins me to thank you very much for your special review. We are glad to read that you enjoyed staying with us taking advantage of our products and services. Certainly, your comment boosts our team passion to keep focusing on service delivery and caring our guests' needs. Without any doubts, we are really looking... More 

Rome, Italy
1 review
5 of 5 stars Reviewed June 9, 2016

Once again, I got the opportunity to see how this hotel is steadily improving.After more than 10 years in Algeria I can only see the staff well trained, better smile than before, better restaurants offer, cocktails still an issue, finally I can see that the pool and the beach is less caotic compare to past years/summer. The Petit Beu restaurant... More 

Helpful?
Thank Rico F
SheratonClubDesPins, Hotel Manager at Sheraton Club des Pins Resort, responded to this review

Dear Guest Rico F, Thank you for taking the time to write this review about your stay at The Sheraton Club des Pins - Algiers! we are thrilled to hear that we were able to offer you a positive impression and experience throughout the course of your stay. These comments will motivate our team to continue to provide good memories,... More 

Doha, Qatar
Level Contributor
6 reviews
3 hotel reviews
4 of 5 stars Reviewed June 9, 2016 via mobile

I was here for only 40hrs but the hotel was amazing! The buffet was not bad(..expecting more Asian varieties since it's an international buffet) but the most amazing thing is that this hotel is located next to beach. I took a walk along the beach in the morning and felt so refreshed!!

Helpful?
Thank Elly_0117
SheratonClubDesPins, Manager at Sheraton Club des Pins Resort, responded to this review

Dear Guest Elly, Many thanks for sharing your feeling and giving us good suggestions. Our Chef thanks and take good note about the Asian variety. Trust, we can have you once again in our care enjoying our food and services while relaxing in our comfortable and remarkable outlets. Meet you soon, Gaetano Petruzzella Hotel Manager More 

Pittsford, New York
Level Contributor
2 reviews
4 of 5 stars Reviewed June 7, 2016

Very nice hotel with beach views. I stayed on three separate occasions and have had the beach view, standard with no view and a suite. The rooms are quiet most of the time, but on Thursday and Friday nights, the rooms in the center of the hotel can be loud as there is a club in the center of the... More 

Helpful?
Thank lance165
SheratonClubDesPins, Manager at Sheraton Club des Pins Resort, responded to this review

Dear Guest, Thank you for sharing your experience so that our future guests can take advantage of it. Being a hotel of choice in Algiers, while hosting weddings we try to allocate the guests in a quieter side of the hotel. Action has been taken to have a separate banquet hall in vision to better preserve the comfort of all... More 

Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 31, 2016 via mobile

Its a huge hotel with beach. Amazing pool and gym. All rooms have huge and comfortable bed. Toilets hav sufficient amenities. Rooms r clean staff are nice and always helpful. Hotel provides italian , algerian and asian restaurant. Cons: no dental kit in toilet Tv doesnt hav wide selection of english channels Too far from city and airport

Helpful?
Thank Nazia S
SheratonClubDesPins, Manager at Sheraton Club des Pins Resort, responded to this review

Dear Ms Nazia, We appreciate your words and context shared through this review. Thank you very much! We took good notes about the TV system/channel and amenities. Sincerely Gaetano Petruzzella Hotel Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Free Parking
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Algiers only beachfront hotel, the Sheraton Club des Pins is the first five-star resort in the country. Ideally located on the western tip of the city in the beautiful and absolutely secured Club des Pins area. ... more   less 

Additional Information about Sheraton Club des Pins Resort

Address: Boite Postal 62, Staoueli 16101, Algeria
Location: Algeria > Tipasa Province > Staoueli
Price Range: $289 - $369 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Club des Pins Resort 5*
Number of rooms: 419
Reservation Options:
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Also Known As:
Sheraton Club Des Pins Hotel Staoueli
Sheraton Hotel Des Pins
Sheraton Algiers
Algiers Sheraton
Sheraton Club Des Pins Resort Algeria/Staoueli
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