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Sheraton Club des Pins Resort

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Sheraton Club des Pins Resort
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402 Reviews from our TripAdvisor Community

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Showing 200: English reviews
Masterton, New Zealand
Level Contributor
35 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

I have stayed in this hotel twice in the last month for work. whilst the hotel itself is pleasent enough with well appointed rooms, comfortable beds and a lovely beach, I have found two fairly consistent issues. - Room service, the food is fine but twice I have ordered breakfast, the first time the order (from the card you hang... More 

Helpful?
Thank GenevieveMorris86
SheratonClubDesPins, Hotel Manager at Sheraton Club des Pins Resort, responded to this review

Dear Guest, We would like to thank you for your genuine feedback reviewed. All the details have been noted for improvements for which we are already looking into. Trust we can see you again in our Hotel. Kind regards, Gaetano Petruzzella Hotel Manager More 

Level Contributor
50 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I visited this hotel 2 days ago..you can see the sealine when you approach the hotel from a far distance,after the hotel entry to reception/"lobby" on the left u find guest relation and a business centreOn the right the front desk.you also have a centre stairs "which is a Attracrion with a piono next to it... A resturant and bar... More 

Helpful?
Thank cukoo
SheratonClubDesPins, Hotel Manager at Sheraton Club des Pins Resort, responded to this review

Dear Guest, Many thanks for your detailed review, indeed much appreciated your description. No doubt, it is our top priority to look into and align the mood and the attitude of our team. Certainly the hospitality is led by kindness and savoir-faire for which we are striving to bring it live into our hotel. See you soon! Gaetano Petruzzella Hotel... More 

Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The check in process was fast and efficient with friendly and helpful staff. The rooms are what you expect from Sheraton, even the standard rooms are spacious, and the Internet is fast enough for business Skype calls. The complex offers a variety of restaurants - overall a good experience.

Helpful?
Thank Jacques V
SheratonClubDesPins, Hotel Manager at Sheraton Club des Pins Resort, responded to this review

Dear Guests, The Sheraton Club des Pins team is glad to read your comment and extend the best thanks. We hope to welcoming you back soon for another remarkable experience. See you soon! Gaetano Petruzzella Hotel Manager More 

Thalwil, Switzerland
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Stayed many times in this hotel as it was the best one in town with a good gym but in general very bad to any other hotel of similar category in europe. The reasturants are ok and there are a lot of variety. Very difficult location to be reached and far from airport

Helpful?
Thank andreasY6095UO
SheratonClubDesPins, Hotel Manager at Sheraton Club des Pins Resort, responded to this review

Dear Andreas, We are glad to read and see that you have chosen for several occasions our "Maison" during your stay in Alger. We thank you very much for taking the time to share your comments and opinion regarding the level of standard of our hotel. We strive to provide exceptional service; therefore your feedback is exceedingly important as it... More 

Travelers are raving about these Staoueli hotels

Level Contributor
53 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The rooms were clean and tidy. The staff was friendly and hard working. The a la carte restaurants were just ok. The conference rooms (and the equipment) were a little bit out of date. Considering the present options, this was a nice place to stay around Alger.

Helpful?
Thank Evren11
SheratonClubDesPins, Manager at Sheraton Club des Pins Resort, responded to this review

Hello Evren11, Thank you for your review of the Sheraton Club des Pins Resort. We appreciate your comments about the rooms and the staff. We hope to be able to welcome you back to the hotel again in the near future. Best regards CHANEZ TOLBA Club Manager i/c Brand Standards More 

Cheshire, United Kingdom
Level Contributor
52 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 1 week ago

The food in the Hotel can be a bit hit and miss sometimes — food is not one of the hotels best features! Then I discovered they had opened a new Taranaki Restaraunt opposite the Italian on the first floor of the Hotel. "I had to check it out and let people know what it was like" I suppose the... More 

Helpful?
Thank Mike L
SheratonClubDesPins, Manager at Sheraton Club des Pins Resort, responded to this review

Dear Mike L, Thank you for taking time to write a review of The Sheraton Club des Pins Resort. We are honored that you chose to stay with us. Thank you for your feedback about our Tepanyaki restaurant. We appreciate your recommendation and look forward to welcoming you back to the hotel. Warm Regards, CHANEZ TOLBA Club Manager i/c Brand... More 

Dubai, United Arab Emirates
Level Contributor
43 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This is an excellent Sheraton as far as Sheratons go. Good facilities, good staff, and the seafood was high quality. Importantly the place seems to also have solid security and is in an upmarket part of town (although not right in the center - count a 15-20 minute taxi ride to the busy part of Algiers, or more depending on... More 

Helpful?
Thank CCF_love2travel
SheratonClubDesPins, Hotel Manager at Sheraton Club des Pins Resort, responded to this review

Dear Guest, The Team of Sheraton Club des Pins joins me to thank you very much for your recent comment. Definitively, we would be glad to have you once again in our best care. See you soon, Gaetano Petruzzella Hotel Manager More 

Kuala Lumpur, Malaysia
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I visited this hotel twice for business in 2015 and very impressed both times. The rooms are well appointed, the food decent (especially the outdoor seafood restaurant) and the service friendly. No real complaints at all.

Helpful?
Thank Kilt_Wanderer
SheratonClubDesPins, Hotel Manager at Sheraton Club des Pins Resort, responded to this review

Dear Guest, Your review boots our motivation to better off in service delivery while offering the best Algeria remarkable flair. Indeed, we remain attentive to reach a consistency and we are looking forward to welcoming you back to your Home in Alger. Your Host in Alger Gaetano Petruzzella Hotel Manager More 

Level Contributor
4 reviews
4 hotel reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

The room is okay. I really like big windows with a sea view. Private beach and pool makes this hotel good. But the rest is terrible. Why? Rooms with no pen, no notepad. With kettle but no coffee only sugar; Not even cups to use. Bathroom toiletries - fine, except that one seems used already. Requested for cup, called 3... More 

Helpful?
Thank Cyliz R
SheratonClubDesPins, Hotel Manager at Sheraton Club des Pins Resort, responded to this review

Dear Value Guest, Thank you for your feedback. I feel compelled to extend our most sincere apologies for the service you experienced at the Sheraton Club des Pins Algiers. Trust we can welcome you back to our hotel providing the service for which we are renowned. Sincerely Yours Gaetano Petruzzella Hotel Manager More 

Green Bay, Wisconsin
Level Contributor
33 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed August 12, 2016 via mobile

Unprofessional staff and not worth the time or money. Sorry for the rest of the staff who works there. The reservations manager was rude and inconsiderate. Not a hotel that I would recommend. Better look for other alternatives.

Helpful?
Thank Salim67
SheratonClubDesPins, Manager at Sheraton Club des Pins Resort, responded to this review

Dear Salim67, We thank you for taking the time to share your impressions regarding your stay with us at the Sheraton Club des Pins Resort. We deeply regret to read about your disappointment, as this is does not reflect the usual experience we so proudly provide to our guests. Your feedback is important as it helps us living up to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Algiers only beachfront hotel, the Sheraton Club des Pins is the first five-star resort in the country. Ideally located on the western tip of the city in the beautiful and absolutely secured Club des Pins area. ... more   less 

Additional Information about Sheraton Club des Pins Resort

Address: Boite Postal 62, Staoueli 16062, Algeria
Location: Algeria > Tipasa Province > Staoueli
Price Range: $255 - $370 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Club des Pins Resort 5*
Number of rooms: 419
Reservation Options:
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Also Known As:
Sheraton Club Des Pins Hotel Staoueli
Sheraton Hotel Des Pins
Sheraton Algiers
Algiers Sheraton
Sheraton Club Des Pins Resort Algeria/Staoueli
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