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Sheraton Club des Pins Resort

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Sheraton Club des Pins Resort
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423 Reviews from our TripAdvisor Community

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Showing 210: English reviews
Amman, Jordan
Level Contributor
52 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 week ago NEW

This is my third or forth visit to the hotel. The location of the hotel is nice. They have re-opened the fitness center as it was under renovation during my last visit. The indoor pool they have is super and in general the rooms are clean. Some observations I found which required a bit of attention of management: - There... More 

Helpful?
Thank Noureddin B
SheratonClubDesPins, Hotel Manager at Sheraton Club des Pins Resort, responded to this review

Dear Mr Noureddin B, We are glad to receive your open feedback for which we feel real compelled to sincerely thank you very much. All these will give us the opportunity to better off in operation and enhance the quality of service and drive the consistency. Trust to have you once again in our care, Sincerely, Gaetano Petruzzella Hotel Manager More 

Level Contributor
5 reviews
Reviewed 1 week ago via mobile

Where do I begin... sadly, we come back to it again and again because it's the only place we can stay in Algiers. - Bed sheets never changed, although I placed the card to change sheets on the bed for 3 days... nothing changed, I gave up. - Towels too old. You can tell those towels have been in service... More 

Helpful?
Thank Alec D

Travelers are raving about these Staoueli hotels

Beirut, Lebanon
Level Contributor
64 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 weeks ago

The hotel is huge and can easily become an attraction if everything wasn't deteriorating. The rooms and amenities are not well maintained. It is very far from the city and you cannot move around. The staff is not attentive to details and customer care.

Helpful?
Thank tony-ElH
Malaysia
Level Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 weeks ago via mobile

Very poor menu they have in Le Nautilus and La Brasserie, very few choices. Tried food in La Brasserie and Le Petit Bleu. The latter was okay but the lamb rack in the former one was by far the worst lamb rack I have had. All restaurants open at 7pm except La Brasserie and room dining. However, went to their... More 

Helpful?
Thank YiWen_lyw
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

I stayed in this hotel for more than 3 times :/ every time I stayed here I got disappointed because of something new / new roles as if we are staying in a military camp / to be more specific The hotel say if you can't eat in the hotel I mean hotel food u can't bring anything from outside... More 

Helpful?
1 Thank Yassine E
Doha, Qatar
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 27, 2016 via mobile

First off all the hotel has a very nice pool, gym amenities (located in front of the beach) and beach. I stayed here for only a night. However, toilet inside my room was quite old and towels are disgusting, towel inside my room was dirty and smells so bad. They provide free tea/coffee however there were no coffee mugs. Bathtub... More 

Helpful?
Thank JhelSV
SheratonClubDesPins, Hotel Manager at Sheraton Club des Pins Resort, responded to this review

Dear Guest, We would firstly like to thank you for having shared your experience. Certainly, It is our aim to recover this kind of issue avoiding the same with our future's guests. We trust to see you soon and again in our hotel. Your Host in Algiers, Gaetano Petruzzella Hotel Manager More 

Level Contributor
5 reviews
5 hotel reviews
Reviewed October 19, 2016

This is a good hotel for business. one note is the food in breakfast and dinner is not tasty and not very much varieties. I have tried this hotel several times and it's always the food taste. Rooms are ok and the inside atmosphere is very good. All in all I recommend it

Helpful?
Thank Samer J
Manama, Bahrain
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 13, 2016

Stayed in this hotel for total of 6 times since 2006. Nothing has changed. The hotel is the only one in Algiers of this standard, which has its beach. Unfortunately, because i would like more competition so that the service could change to better. It is all the same: you are three in the room, but get only 1-2 sets... More 

Helpful?
Thank Mom-frequenttraveler
SheratonClubDesPins, Hotel Manager at Sheraton Club des Pins Resort, responded to this review

Dear Guest, We thank you for your point of view here reviewed. Good notes have been taken to persue a continue training in vision to better manage the service expected. Sincerely Gaetano Petruzzella Hotel Manager More 

Dubai, United Arab Emirates
Level Contributor
305 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
Reviewed October 11, 2016

Recently spent four nights here on business. A real curates egg of a stay. Check in excellent and offered an upgrade to a diplomatic suite. WIFI seemed stable throughout my trip. First class room and very modern, spacious, clean and comfortable. Shame that the coffee and tea were not replenished during the stay and also the cups are of the... More 

Helpful?
Thank TurboKev
SheratonClubDesPins, Hotel Manager at Sheraton Club des Pins Resort, responded to this review

Dear Guest, We are very impressed about your detailed comment for which we thank you very much. While the next guest will take advantage of your hotspots mentioned, we will be working on the service gaps occured to avoid such similar in the near future. The team is glad to have you again in our care with more attention. See... More 

Doha, Qatar
Level Contributor
233 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
Reviewed October 8, 2016 via mobile

Lovely hotel but bar staff ready to rip you off- i ordered a sparkling water -500ml bottle but they give me a glass which was approx 300. Charged me for 500- i told them where is the rest of the drink n they pretended they couldnt understand me. Asked my Arabic colleague to translate n they still pretended not to... More 

Helpful?
Thank VindalooQueen11
SheratonClubDesPins, Hotel Manager at Sheraton Club des Pins Resort, responded to this review

Dear Guest, Thank you very much for your review and details. We have taken the required measure to see what happened for alignment. Trust to see you again in our hotel. Sincerely, Gaetano Petruzzella Hotel Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

222 photos of this hotel

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Algiers only beachfront hotel, the Sheraton Club des Pins is the first five-star resort in the country. Ideally located on the western tip of the city in the beautiful and absolutely secured Club des Pins area. ... more   less 

Additional Information about Sheraton Club des Pins Resort

Address: Boite Postal 62, Staoueli 16062, Algeria
Location: Algeria > Tipasa Province > Staoueli
Price Range: $225 - $374 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Club des Pins Resort 5*
Number of rooms: 419
Reservation Options:
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Also Known As:
Sheraton Club Des Pins Hotel Staoueli
Sheraton Hotel Des Pins
Sheraton Algiers
Algiers Sheraton
Sheraton Club Des Pins Resort Algeria/Staoueli
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Club des Pins Resort staff and other travelers.
4 questions
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Questions? Get answers from Sheraton Club des Pins Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“junior suits have balconies. Just make sure they are clean))”
 of 5 bubbles Mom-frequenttraveler, Oct 13, 2016 | Read review
“Rooms with a sea view are best.”
 of 5 bubbles TurboKev, Oct 11, 2016 | Read review
“Facing the sea.”
 of 5 bubbles thefareast, Jul 30, 2016 | Read review
“dont go there or if you really have to check your bill 5 times before you sign”
 of 5 bubbles Martchi, Jun 13, 2016 | Read review
“Suite rooms are very nice, spacious and have great sea view.”
 of 5 bubbles Ashraf_Maged, Jun 11, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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