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Sheraton Club des Pins Resort

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Sheraton Club des Pins Resort
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434 Reviews from our TripAdvisor Community

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Showing 216: English reviews
Dubai, United Arab Emirates
Reviewed 2 weeks ago

I enjoy staying at Sheraton hotel. The check-in was fast and I got a room with nice view, I really felt been treated as a Starwood member. Otherwise, nothing particular to say. I will come back for sure

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Helpful?
Thank Amine T
SheratonClubDesPins, Manager at Sheraton Club des Pins Resort, responded to this review

Dear Amine T, I thank you for your kind review and for giving us a good rating on TripAdvisor following your stay at the Sheraton club des Pins Resort. I am happy to read that you enjoyed your stay with us. It is always a pleasure to know that we were able to give you the Sheraton’s experience that you...

Reviewed 2 weeks ago

Stay here for business trips, almost lived there a second half of last year. As there is just a couple of acceptable options to stay in Algiers - Sheraton and Sofitel, so while going to business trips stayed in both for many times for long stays. Basically just a couple of international trustful hotel chains are in the city, other...

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Helpful?
1Thank Christina B
SheratonClubDesPins, Manager at Sheraton Club des Pins Resort, responded to this review

Hello Ms Christina B, Thank you for sharing your opinion and related details. Your review attracted our interest to further step into operational matter and review our best practice to better deliver our promise. Certainly a special attention will be given to Housekeeping and luggage services. For these mishaps you experienced, we feel compelled to extend to you our most...

Manama, Bahrain
Reviewed 2 weeks ago

Since my last visit to this hotel last year it improved a lot. They renewed the health club and became very nice and modern, I really liked it. Last year when I wrote my review I recommended to renew the gym, and the hotel answered that it is in the plan, they kept their promise, well done. The rooms are...

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Helpful?
Thank mtaheri
Guangzhou, China
Reviewed 4 weeks ago via mobile

I' ve stayed here several times. It' s a bit far away from the city center but the best hotel in the city even I go there just for bussiness I prefer. When you have a taxi in Algeria deal for the whole day in the beginning and bargain. Choose the ones with air condition and take them from the...

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Helpful?
Thank Boncuk12
Cheshire, United Kingdom
Reviewed 5 weeks ago via mobile

I have been coming to Algeria for 23 years for business. I have stayed at most of the hotels here in the capital. The Sheraton is by far the very best in the city. I use the facilities, including the 8th floor executive lounge, the meeting rooms and the fitness centre. They are all very good and compared with the...

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Helpful?
Thank Mike L
SheratonClubDesPins, Hotel Manager at Sheraton Club des Pins Resort, responded to this review

meet TripAdvisor's Management Response Guidelines. SheratonClubDesPins, Hotel Manager at Sheraton Club des Pins Resort, responded to this review Dear estimated Mr. Lord, First and foremost, we thank you for the time you took to share your valuable feedback about your recent stay with us. We are glad to learn that you enjoyed our facilites and services in overall. We feel...

Erlangen, Germany
Reviewed December 4, 2016

The rooms and the hotel is well equipped. Wifi works very good. A fitness center, newly opened already lacks some quality at the treadmills and the equipment. Some is not really fixed on the wall. The access to the beach is excellent and quite clean although it is not in the main season. The service in the hotel is in...

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Helpful?
Thank jockel1896
Amman, Jordan
Reviewed November 27, 2016

This is my third or forth visit to the hotel. The location of the hotel is nice. They have re-opened the fitness center as it was under renovation during my last visit. The indoor pool they have is super and in general the rooms are clean. Some observations I found which required a bit of attention of management: - There...

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Helpful?
Thank Noureddin B
SheratonClubDesPins, Hotel Manager at Sheraton Club des Pins Resort, responded to this review

Dear Mr Noureddin B, We are glad to receive your open feedback for which we feel real compelled to sincerely thank you very much. All these will give us the opportunity to better off in operation and enhance the quality of service and drive the consistency. Trust to have you once again in our care, Sincerely, Gaetano Petruzzella Hotel Manager

Reviewed November 23, 2016 via mobile

Where do I begin... sadly, we come back to it again and again because it's the only place we can stay in Algiers. - Bed sheets never changed, although I placed the card to change sheets on the bed for 3 days... nothing changed, I gave up. - Towels too old. You can tell those towels have been in service...

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1Thank Alec D
Beirut, Lebanon
Reviewed November 8, 2016

The hotel is huge and can easily become an attraction if everything wasn't deteriorating. The rooms and amenities are not well maintained. It is very far from the city and you cannot move around. The staff is not attentive to details and customer care.

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Helpful?
Thank tony-ElH
Malaysia
Reviewed November 6, 2016 via mobile

Very poor menu they have in Le Nautilus and La Brasserie, very few choices. Tried food in La Brasserie and Le Petit Bleu. The latter was okay but the lamb rack in the former one was by far the worst lamb rack I have had. All restaurants open at 7pm except La Brasserie and room dining. However, went to their...

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Helpful?
Thank YiWen_lyw
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222 photos of this hotel

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Algiers only beachfront hotel, the Sheraton Club des Pins is the first five-star resort in the country. Ideally located on the western tip of the city in the beautiful and absolutely secured Club des Pins area. ... more   less 

Additional Information about Sheraton Club des Pins Resort

Address: Boite Postal 62, Staoueli 16062, Algeria
Location: Algeria > Algiers Province > Staoueli
Price Range: $235 - $337 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Club des Pins Resort 5*
Number of rooms: 419
Reservation Options:
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Also Known As:
Sheraton Club Des Pins Hotel Staoueli
Sheraton Hotel Des Pins
Sheraton Algiers
Algiers Sheraton
Sheraton Club Des Pins Resort Algeria/Staoueli
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Club des Pins Resort staff and other travelers.
4 questions
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Questions? Get answers from Sheraton Club des Pins Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“junior suits have balconies. Just make sure they are clean))”
 of 5 bubbles Mom-frequenttraveler, Oct 13, 2016 | Read review
“Rooms with a sea view are best.”
 of 5 bubbles TurboKev, Oct 11, 2016 | Read review
“Facing the sea.”
 of 5 bubbles thefareast, Jul 30, 2016 | Read review
“dont go there or if you really have to check your bill 5 times before you sign”
 of 5 bubbles Martchi, Jun 13, 2016 | Read review
“Suite rooms are very nice, spacious and have great sea view.”
 of 5 bubbles Ashraf_Maged, Jun 11, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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