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Alora Hotel

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Alora Hotel
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137 Reviews from our TripAdvisor Community

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Showing 131: English reviews
Kuala Lumpur, Malaysia
1 of 5 stars Reviewed 1 week ago via mobile

Checked into room 908 for a night 17th out 18th August 2016. a) Lobby- newly renovated. What sticks to mind is the whitewashed walls. Not a wow factor for me overall. b) Reception- efficient at the price of friendliness and warmth. Be ready for plenty of 'NO's'. c) Elevators - ok d) Room corridors - darkish and dank e) Room... More 

Helpful?
Thank JABEZIAM
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

booking by agoda, really worth it. late chek in, but customer service is so awesome. just a minute can enter a room, room so spacious than picture that you saw in review. bellboy bring your luggage to your door, open it and switch on the lamp. wow. (so, give a few tips) breakfast nice, halal and many variation. just good.

Helpful?
Thank Syed A
AloraHotel, Public Relations Manager at Alora Hotel, responded to this review

Dear Syed A, Thank you for choosing Alora Hotel Penang as your preferred hotel and for taking the time to write us a review. We are thrilled to hear that you had enjoyed your stay with us and was impressed with our employee’s services. We thank you once again for the wonderful review and we look forward to welcoming you... More 

Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here a night en route to Thailand. Check in quick and efficient. Wi-Fi password was provided along with a single key card. Got a room on the 9th floor. Wi-Fi works great. Room space is huge and there's a heavy stale smoke smell. Decor is nonexistent but the timber floors helped. As I'd started moving stuff out of my... More 

Helpful?
Thank SimoneSMC
AloraHotel, Public Relations Manager at Alora Hotel, responded to this review

Dear SimoneSMC, Thank you for taking the time to write us a review. We are pleased that you did not entirely had a bad experience during your stay with us. Your valuable feedback definitely gave us the information that we need to improve on our facilities and services. Be rest assured that we are working on addressing the above mentioned... More 

Travelers are raving about these Penang Island hotels

Malaysia
Level Contributor
6 reviews
6 hotel reviews
3 of 5 stars Reviewed 4 weeks ago via mobile

The room is very spacious. Free wifi in room. Small CRT tv and a very small safe box in the room. Old furniture. Wall stain in the shower room. Can see crack lines at the toilet basin. Water pleasure is good. Few restaurants nearby. Around 30 minutes to Gurney Drive. Well can't expect too much with the amount money that... More 

Helpful?
Thank Tiffanymoy
AloraHotel, Public Relations Manager at Alora Hotel, responded to this review

Dear Tiffanymoy, Thank you for choosing Alora Hotel Penang as your preferred hotel and for taking the time to write to us. We are pleased that you found the room to be spacious and of great value. As part of our effort to continuously exceed the expectation of our guests, please be informed that the hotel is currently undergoing refurbishment... More 

Kualal Lumpur, Malaysia
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I've stayed before the renovation and expecting that this it would be different but during check in was informed that only the lobby was renovated. The rooms will be done later. The rooms are still the same, big and spacious, power shower, complete amenities and CRT TV. They have done well with the lobby, creating a nice spacious upscale feel... More 

Helpful?
2 Thank SyedOz
AloraHotel, Public Relations Manager at Alora Hotel, responded to this review

Dear SyedOz, Thank you for choosing Alora Hotel Penang as your preferred hotel and for taking the time to write to us. We are delighted that you find the lobby and restaurants lovely and glad that our courteous staff has made your stay even more pleasant. Yes, we have already done up our lobby, restaurants as well as function rooms... More 

Kuala Lumpur, Malaysia
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed July 13, 2016

When compare with few budget hotels quality and Alora, it may be the best choice with average price to just overnight in this area. Big room, bed is ok, tv is CTV and not enough. However, if you can want a comfort place to sleep and rest, it is the one here! A plus point of Alora is the foods... More 

Helpful?
1 Thank Chenz T
AloraHotel, Public Relations Manager at Alora Hotel, responded to this review

Dear Chenz T, Thank you for choosing Alora Hotel Penang as your preferred hotel and for taking the time to write to us. We are pleased that you found the room to be spacious and of great value. We thank you for the continuous support and we look forward to welcoming you back again! The Management Alora Hotel Penang More 

Kuala Lumpur, Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 12, 2016 via mobile

Chosen Alora hotel as our family accommodation for the second time was definitely a horrible idea. The hotel failed to secure our belongings. The disfunctional safety box in our room was our biggest concerned since we couldn't keep valuable items in it. The management take a slow action about what had happened. Poor services, rude staffs, irresponsible management and inefficient.... More 

Helpful?
1 Thank fify94
AloraHotel, Public Relations Manager at Alora Hotel, responded to this review

Dear fify94, Thank you for choosing Alora Hotel Penang as your preferred hotel and for taking the time to write to us. Alora Hotel Penang sincerely apologize for the poor services that you have experienced. We have conveyed your feedback over to the respective department for improvements and will access our performance. We apologize once again and we look forward... More 

Kuala Lumpur, Malaysia
Level Contributor
64 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed June 9, 2016

Pros - Spacious, kettle provided with complimentary coffee and cereal, mini fridge, small balcony in room, free WiFi, rain shower with good hot water supply, breakfast was fine, very friendly and helpful staff, walking distance to Kompleks Bukit Jambul and good value for money. Cons - Aged, noisy air cond compressor at balcony, water dripping from air cond unit, difficulty... More 

Helpful?
Thank waran187
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed May 11, 2016

- Clean large rooms, if refurbished will be better (size of suite) - Still using conventional 20" CTV - Newly refurbished lobby - Requires RM10 for extra key card?? - Location is quite good, nearby good indian food

Helpful?
Thank chrislyv
Depok
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed April 12, 2016 via mobile

I am stayed 2 nights here in Alora. When coming, I had problem with booking from Agoda but the staff was good and very helpful. The room is so big and has good views to the city which is surreounded by sea in one side and hills at another side. The wifi is very good and smooth. Aircon makes me... More 

Helpful?
Thank Chatra P
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Internet
  • Room Service
  • Free Parking
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Restaurant
Room types
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
Official Description (provided by the hotel)
Alora Hotel Penang is a 19-storey property which comprises of 304 elegantly decorated spacious rooms with well-appointed designs and modern amenities. Bigger is really better, you will find more of the space you need to work, spread out or relax. ... more   less 

Additional Information about Alora Hotel

Address: B Tower, Bayan Point, 19 Medan Kampung Relau, Penang Island 11900, Malaysia
Location: Malaysia > Penang > Penang Island
Price Range: $28 - $44 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Alora Hotel 2.5*
Number of rooms: 304
Reservation Options:
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Also Known As:
Alora Hotel Penang, Malaysia
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