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Mercure Saint Lo Centre Hotel

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Mercure Saint Lo Centre Hotel
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153 Reviews from our TripAdvisor Community

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Showing 39: English reviews
London
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed July 21, 2016 via mobile

Good location, helpful and friendly staff. Tired bedroom and bathroom. No air conditioning and noisy. Whilst some rooms have been refurbished for some reason the hotel has decided not to install air conditioning. Other rooms are just tired. Disappointing.

Helpful?
Thank dollylou
Sabrina L, Gérant at Mercure Saint Lo Centre Hotel, responded to this review

Dear Madam, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Saint Lo Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to... More 

Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed June 20, 2016

Good location downtown across from citadel. Friendly and very helpful at reception, but room was very bland and somewhat tatty, although large for European standards which was appreciated. Shower badly needed new grouting and looked pretty disgusting though room cleanliness was overall fairly good. No fridge in room. We were in a fourth floor room overlooking the square with the... More 

Helpful?
Thank Nnander
Sabrina L, Gérant at Mercure Saint Lo Centre Hotel, responded to this review

Dear Madam, Dear Sir, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Saint Lo Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very... More 

Jackson, Wyoming
Level Contributor
128 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed March 11, 2016

We had a large room with a double and a single bed. There was plenty of space but the decoration was very bland and cold. White walls and not a splash of colour didn't make one feel like staying in the room for long. The hotel is of its time I'm afraid still it was clean. One radiator in the... More 

Helpful?
Thank Chris Y
Sabrina L, Gérant at Mercure Saint Lo Centre Hotel, responded to this review

Dear Sir, We very much appreciate your comments regarding your stay at your hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you... More 

Level Contributor
7 reviews
3 hotel reviews
4 of 5 stars Reviewed November 14, 2015

I advise you to visit this place you will not be disappointed. It is the perfect place to relax and drink. Quiet and beautiful place, close enough to the Cathedral and Museum. Friendly and helpful staff. Rooms are OK. Many restaurants around the hotel to have a quick dinner

Helpful?
Thank Владислав Ф
Sabrina L, Manager at Mercure Saint Lo Centre Hotel, responded to this review

Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Saint Lo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Boechout, Belgium
Level Contributor
137 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed September 19, 2015 via mobile

Spent a night at this hotel while travelling. Friendly reception, comfortable room, good breakfast selection, easy access to parking, even if the presentation is a bit dated. Close to the railway station, but still quiet. Not exceptional, but very acceptable.

Helpful?
Thank LUC T
Sabrina L, Assistante de direction at Mercure Saint Lo Centre Hotel, responded to this review

Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Saint Lo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Seattle, Washington
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed September 13, 2015

Hotel is out-dated, but clean. Very little "curb" appeal. Room was shaped like an L, with a long, narrow section to the bathroom. Breakfast was minimal. Hotel is used by bus trips, so large groups can show up and fill the space quickly. Location is along the river, next to the train station. Very nice restaurant located adjacent to the... More 

Helpful?
Thank Carolyn T
Sabrina L, Assistante de direction at Mercure Saint Lo Centre Hotel, responded to this review

Dear Madam, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Saint Lo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

London, United Kingdom
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 12, 2015 via mobile

Positives :friendly staff (lots of helpful and dedicated people, they went out of their way for us again and again ), good lunch menu, nice location. Rooms are quite clean. Negatives: rooms are stuffy, very basic and how can anyone expect customers to have a decent stay in the summer without air conditioning?! Borders on neglect really! If visiting while... More 

Helpful?
1 Thank cjfraser2013
Sabrina L, Gérant at Mercure Saint Lo Centre Hotel, responded to this review

Dear Sir, Dear Madam, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Saint Lo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important... More 

Stockport, United Kingdom
Level Contributor
109 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed July 14, 2015

An overnight stay here while on route. Comfortable and adequate. A little tired in presentation but clean and comfortable. Breakfast was an extra 14 euro - but plenty of choice and good quality. Poor sleep quality due to being near the road and motorbikes constantly racing up and down for most of the night

Helpful?
Thank treecat54
Sabrina L, Directeur général at Mercure Saint Lo Centre Hotel, responded to this review

Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Saint Lo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Bognor Regis, United Kingdom
Level Contributor
88 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
1 of 5 stars Reviewed July 12, 2015

Arrived here booked in for 6 nights,left after 1.Room was small with no wardrobe shelf space, temp in room was 23 degrees,no way of cooling,and to crown it all room was right above very noisy restaurant which went on til 1 o clock in the morning.I even phoned hotel a week before requesting quiet rooms.!!!! I feel my money was... More 

Helpful?
Thank Ian M
Sabrina L, Directeur général at Mercure Saint Lo Centre Hotel, responded to this review

Dear Sir, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Saint Lo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

Travelers are raving about these Saint-Lo hotels

Northamptonshire, England
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed July 1, 2015

2 nights here because we knew it was centrally located. Parking good and easy to get to everywhere. Room was small no air con and it was 34 outside, I have never had such a hot night. we had a room on top floor facing road / station. It wasn't too noisy. Room was dated and tatty but there was... More 

Helpful?
Thank Troikalady
Sabrina L, Gérant at Mercure Saint Lo Centre Hotel, responded to this review
Google Translation

Madame, Monsieur, En répondant à notre enquête, vous avez pris le temps de nous faire part de votre avis concernant... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Business Center with Internet Access
Official Description (provided by the hotel)
Located in the heart of La Manche region, Saint Lo is famous for its international stud farm and its horse shows. The hotel, which is located in the city centre, 200m from the train station and opposite the city walls, was completely renovated at the beginning of 2006 and features a bar and gourmet restaurant with terrace overlooking the city walls. ... more   less 

Additional Information about Mercure Saint Lo Centre Hotel

Address: 1 Avenue de Briovere, 50000 Saint-Lo, France
Location: France > Normandy > Basse-Normandie > Manche > Saint-Lo
Price Range: $88 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Saint Lo Centre Hotel 3*
Number of rooms: 61
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