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We were on route from Caen to Bormes le Mimossas and used this place as a stop off.What a nice surprise.The reception staff were very nice ,helpful a young lady took us to our lodge which was number 13 near the swimming pool and she...More
Let's have a look at it:
- location : juste along the shore, taking the breakfast looking at the sea was marvelous and you have a rapid access to the cycle path. Even if it s a huge camping (rent a bicycle), you never have...More
I found it online and booked us in for one week in early July. Well, I read some reviews about the staff... serious doubt! I was still expecting good things because it looked amazing on the website. Happily, I was not disappointed. The staff I...More
FAO: Bertrand [-]
We were travelling as a family of 6 from the UK. This review is only about the reception staff attitude to customer service. They are awful. They lie and do not want to help unless you ask to speak to a manager....More
2 Thank DKTG
Response from Tohapi34, Responsable relations clients at Camping Tohapi Le CastellasResponded September 27, 2017
Thank you for your message.
We are sorry that your stay didn't answer to your expectations.
The satisfaction of our clientele is essential to us. We thank you for your opinion which allow us to improve constantly the quality of our services.
Our daughters loved this camping, with lots of activities for them during the day and evening. We spoke with French families from Lyon, Grenoble and Paris that loudly not accepted muslim females wearing burkas and burkinis in the swimming pool area. The sign did say...More