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Traveler (42)
Room & Suite (9)
Dining (5)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 06/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Kabul Serena Hotel
Updated 06/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 13 hotels in Kabul
Location
4.4
Cleanliness
4.6
Service
4.5
Value
4.3
The Kabul Serena Hotel, conveniently located in the centre of Kabul city overlooking the famous Zarnegar Park, is situated close to all the embassies and ministries, and is just 20 minutes from the airport. Built in 1945, amid landscaped gardens, the hotel has undergone a complete refurbishment, through the rehabilitation of the existing building and the addition of a completely new section. The hotel dominates a busy junction and is situated in the city’s commercial centre. The hotel has undergone a phased up-grading to incorporate 177 luxurious rooms offering various categories of rooms and suites. The hotel has two restaurants, modern banqueting and meeting facilities, wellness facilities, an up-market shopping area, a pastry shop and a laundry shop.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Airport transportation
Business Center with Internet Access
Conference facilities
Wifi
Hot tub
Restaurant
Breakfast buffet
Breakfast in the room
Car hire
Banquet room
Meeting rooms
Spa
BBQ facilities
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Housekeeping
Room service
Seating area
Flatscreen TV
Bath / shower
Complimentary toiletries
Telephone
Clothes rack
Iron
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Languages Spoken
English, Farsi, Urdu
179Reviews6Q+A24Room tips
Traveler rating
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Popular mentions
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Most Recent
azizjan2021 wrote a review Dec 2021
1 contribution
Excellent experience, I was staying on weekend and enjoyed my stay, my recommendation is people must use this beautiful hostel and enjoy with comfort and safety. I have stayed before as well and enjoyed my staff and food is wonderful, with verity of local and internal dishes.
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Review collected in partnership with this hotel
Date of stay: December 2021
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KSPILLAI wrote a review Oct 2021
Manama, Bahrain618 contributions211 helpful votes
One of the best hotels I stayed in in Asia... Definitely the best hotel in Kabul... Luxurious Rooms and facilities the dining facilities are top class. A grand garden and spa facilities will invigorate you...Very secure hotel too. About 20 minutes drive from the airport.
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Date of stay: October 2021Trip type: Traveled on business
Room Tip: Select the rooms facing the Gardan
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1 Helpful vote
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calum r wrote a review Sep 2021
2 contributions
Staff were brilliant, food was good. I had the best trip of my life. My wife however hated the trip, she had to stay and do the washing and make my pieces, shame really because the weather was quality.
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Date of stay: September 2021Trip type: Traveled with friends
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Khantalalkhan wrote a review Apr 2021
Karachi, Pakistan26 contributions43 helpful votes
If you are traveling to Afghanistan, your first concern is security and once you enter Serena at Kabul then trust me you are at the most safest place at Kabul :-) Serena Kabul has not failed to surprise me with world class treatment and the whole team is commendable at Serena. Staff at front desk, staff at Restaurant and at Gym, all are equally commendable. I have visited Kabul twice and due to the nature of my job I have to keep visiting it in future. There is no other place but Serena to stay. Staff now knows me and I don't have to ask for anything special :-) That is one good thing you get when people start knowing you. Keep it Up Serena and its a treat to be with you guys
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Date of stay: January 2021
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Service
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Trip type: Traveled on business
3 Helpful votes
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Rene B wrote a review Mar 2021
La Paz, Bolivia11 contributions6 helpful votes
The hotel is great and staff is remarkable. It is one of the best places I have stayed in Kabul in the last 5 years I have been traveling to Afghanistan. Would gladly keep staying with them and I certainly recommend it to anyone. The only downside of the overall experience is internet speed, but so is the rest of the country.
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Review collected in partnership with this hotel
Date of stay: February 2021
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Service
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Trip type: Traveled on business
1 Helpful vote
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batusarabi wrote a review Mar 2021
Boston, Massachusetts1 contribution
Impeccable service, top notch security, excellent guest services. Well worth the price. It had absolutely great experience from the moment I checked in to checkout time. It was life time experience and I will definitely go back again and I will
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Review collected in partnership with this hotel
Date of stay: March 2021
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Shaheem wrote a review Mar 2021
1 contribution
Had a comfortable stay at the hotel. The staff were very polite and the service was outstanding. The rooms were clean meanwhile the food service was good. I recommend this comfortable place to others.
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Date of stay: March 2021
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eminbank wrote a review Mar 2020
Ankara, Turkey1 contribution
a very safe and peaceful hotel. the staff are friendly. service quality. the food is great. internet service quality should be improved. both deposit and monthly room fee are charged in advance. This rule must change
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Review collected in partnership with this hotel
Date of stay: January 2020
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Trip type: Traveled on business
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BlessonVk wrote a review Feb 2020
Carterton, United Kingdom319 contributions113 helpful votes
Had a very good stay at the hotel. The staff were very nice and helpful. The rooms are big and very nice. It's a well maintained hotel. The security level is high so we know it's safe. Very good food. Would highly recommend this hotel
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Date of stay: July 2019Trip type: Traveled on business
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RangaLK wrote a review May 2019
Colombo, Sri Lanka49 contributions21 helpful votes
Kabul is not a preferred place to travel by many people. During my first visit to Kabul, I had the same feeling. As soon as you come out from the airport you see and feel the tightened security. Armed forces manning many different places. Many buildings are protected with huge concrete blocks and barbed wires. Once you've reached to the hotel you will feel safe and secured. Kabul Serena is situated in the Green Zone of Kabul which is regarded as the most protected area in which NATO building, US Embassy, President House, etc are situated. You will be taken inside after a thorough security check. Once you entered to the hotel you will feel things are very calm and safe. The rooms are average in size and interior decors are influenced with Afghani traditions. Comfortable as any star hotel, it has all the facilities including a small gym, pool, etc. The garden is something nice compared with general Afghani surroundings. I found that many meetings are happening in the hotel and the staff is equipped to cater those including security aspects. The food was not bad but I found the range is less and almost the same menu repeated. Staff of the hotel was very helpful The hotel hosts couple of Embassies and Ambassadors too
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Date of stay: April 2019
Rooms
Location
Service
Trip type: Traveled on business
Room Tip: Rooms with the view of the garden will give you a pleasing sense in the mornings
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1 Helpful vote
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PRICE RANGE
$214 - $225 (Based on Average Rates for a Standard Room)
LOCATION
AfghanistanKabul ProvinceKabul
NUMBER OF ROOMS
177
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Frequently Asked Questions about Kabul Serena Hotel
Which popular attractions are close to Kabul Serena Hotel?
Nearby attractions include Babur Tomb (1.7 miles) and Just Wish (0.7 miles).
What are some of the property amenities at Kabul Serena Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Kabul Serena Hotel?
Top room amenities include air conditioning, a flat screen TV, and a seating area.
What food & drink options are available at Kabul Serena Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and barbeque facilities during their stay.
Is parking available at Kabul Serena Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Kabul Serena Hotel?
Conveniently located restaurants include Serena, Sufi Mahal, and Tim's French Bakery.
Are there opportunities to exercise at Kabul Serena Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Does Kabul Serena Hotel have airport transportation?
Yes, Kabul Serena Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Kabul Serena Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Kabul Serena Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Kabul Serena Hotel?
The staff speaks multiple languages, including English, Urdu, and Farsi.