Excellent experience, I was staying on weekend and enjoyed my stay, my recommendation is people must use this beautiful hostel and enjoy with comfort and safety. I have stayed before as well and enjoyed my staff and food is wonderful, with verity of local and internal dishes.
One of the best hotels I stayed in in Asia... Definitely the best hotel in Kabul... Luxurious Rooms and facilities the dining facilities are top class. A grand garden and spa facilities will invigorate you...Very secure hotel too. About 20 minutes drive from the airport.
Staff were brilliant, food was good. I had the best trip of my life. My wife however hated the trip, she had to stay and do the washing and make my pieces, shame really because the weather was quality.
If you are traveling to Afghanistan, your first concern is security and once you enter Serena at Kabul then trust me you are at the most safest place at Kabul :-) Serena Kabul has not failed to surprise me with world class treatment and the whole team is commendable at Serena. Staff at front desk, staff at Restaurant and at Gym, all are equally commendable. I have visited Kabul twice and due to the nature of my job I have to keep visiting it in future. There is no other place but Serena to stay. Staff now knows me and I don't have to ask for anything special :-) That is one good thing you get when people start knowing you. Keep it Up Serena and its a treat to be with you guys
The hotel is great and staff is remarkable. It is one of the best places I have stayed in Kabul in the last 5 years I have been traveling to Afghanistan. Would gladly keep staying with them and I certainly recommend it to anyone. The only downside of the overall experience is internet speed, but so is the rest of the country.
Impeccable service, top notch security, excellent guest services. Well worth the price. It had absolutely great experience from the moment I checked in to checkout time. It was life time experience and I will definitely go back again and I will
Had a comfortable stay at the hotel. The staff were very polite and the service was outstanding. The rooms were clean meanwhile the food service was good. I recommend this comfortable place to others.
a very safe and peaceful hotel. the staff are friendly. service quality. the food is great. internet service quality should be improved. both deposit and monthly room fee are charged in advance. This rule must change
Had a very good stay at the hotel. The staff were very nice and helpful. The rooms are big and very nice. It's a well maintained hotel. The security level is high so we know it's safe. Very good food. Would highly recommend this hotel
Kabul is not a preferred place to travel by many people. During my first visit to Kabul, I had the same feeling. As soon as you come out from the airport you see and feel the tightened security. Armed forces manning many different places. Many buildings are protected with huge concrete blocks and barbed wires. Once you've reached to the hotel you will feel safe and secured. Kabul Serena is situated in the Green Zone of Kabul which is regarded as the most protected area in which NATO building, US Embassy, President House, etc are situated. You will be taken inside after a thorough security check. Once you entered to the hotel you will feel things are very calm and safe. The rooms are average in size and interior decors are influenced with Afghani traditions. Comfortable as any star hotel, it has all the facilities including a small gym, pool, etc. The garden is something nice compared with general Afghani surroundings. I found that many meetings are happening in the hotel and the staff is equipped to cater those including security aspects. The food was not bad but I found the range is less and almost the same menu repeated. Staff of the hotel was very helpful The hotel hosts couple of Embassies and Ambassadors too…