My husband and I had paid to go to this hotel end of April. Obviously when the corona virus hit everything changed! Can't praise this hotel enough for the professional and courteous way they have dealt with us. Answering our messages promptly and refunding all our money within a week of our enquiry. I know not everyone has been so lucky!
We stayed here at the beginning of October. The hotel was nice and clean. The pool area was great and always kept clean and tidy. I didn't enjoy the breakfast. We only used this a couple of times as the food wasn't great and sheer amount of wasps all over the food was off putting. I know there are a lot of wasps on the Greek islands but there was no effort made to keep them off the food or out of the restaurant and the staff just laugh at you when you don't like them flying in your face. I also thought the extra charges for things were a little annoying. To have a cover on your sunbed you have to pay. For the fridge and safe in your room. These 2 I have seen before but I wasn't aware you had to pay extra for air con else I probably wouldn't have booked this hotel
We booked the Contessa Hotel to celebrate our 29th wedding anniversary. All I can say is, we were not disappointed!! From the minute we arrived until we left, we have nothing but praise for the staff and their genuine care and attention to the guests. We were left a beautiful card and bottle if bubbly as a welcome in our room. The location of the room, pool and bar view was superb. The food is excellent - a fabulous choice was available every day. The hotel is well located - close enough to the strip for a comfortable stroll, yet far enough away for the hotel to be a peaceful retreat. We congratulate Contessa on a wonderful week spent - we will certainly be visiting you again. You exceeded our expectations!! You have a great way of making guests feel special!!
Me and my wife and best friends stayed here and it was an fantastic time spent, the staff were so friendly and helpful ,the hotel was spotlessly clean it must be one of the cleanest ive every stayed in. The food was good the breakfast and evening meals had a choice and cooked to perfection especially the lamb.It was a great relaxing holiday with my good friends Thanks.
We visited this hotel recently and very impressed by everything staff always willing to assist and always a smile on their faces from the start till late evening, rooms very comfortable and many accessories from reception free of charge eg kettle,iron and ironing board. We where allocated a street view which was ok but we were informed that the pool view room had a shower instead of a bath so we requested a move and at a cost of five euros per night which was very reasonable. Food in the restaurant was very good and the Wednesday and Greek nights where excellent as they took place around the pool bar instead of the restaurant. The only gripe we had was being charged for a cushion for sun loungers. But all in all the hotel was excellent and couldn’t fault in any way and to start the day enjoying the breakfast in the restaurant with the lovely Anna who made us feel special and a part of the family. The staff in all made our stay special and many thanks to Anna.…