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Insotel Punta Prima Prestige Suites & Spa

About
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Center with Gym / Workout Room
Children Activities (Kid / Family Friendly)
Business Center with Internet Access
Free Internet
Spa
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Hot Tub
Tennis Court
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Heated pool
Indoor pool
Outdoor pool
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Room features
Kitchenette
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Minibar
Good to know
HOTEL STYLE
Great View
Bay View
HOTEL CLASS
Location
Full view
Getting there
Mahon Airport5 mi
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Reviews & more
302Reviews
229Photos
46Q+A
62Room tips
Traveler rating
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Show reviews that mention
We needed a good stress free break and that is what we got in early October. I rarely give five stars but this was an exception. All the staff were helpful and always smiling. The food (buffet style) was of a high standard and there was plenty of choice. The suites are large and
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Room not ready on arrival, Josephine called me when it was ready. Cases already in room and Josephine showed us where the room was.
Huge suite.
Kitchen
Shower room,living room
Massive four poster bedroom
Full bathroom with jacuzzi bath and separate massage shower with 6 jets.
Sun
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Response from InsotelHotelGroup, Guest Relations Manager at Insotel Punta Prima Prestige Suites & Spa
Responded Oct 13, 2018
Dear Elaine R, Thank you very much for taking the time to leave your feed back after your stay with us. It’s a pleasure to know you were well attended by Josephine, and that you found our suites to be lovely and with all the facilities needed for the comfort of our guets It’s nice to read also that you have enjoyed the pool’s area and our well maintained gardens, overlooking the Mediterranean sea, we try to keep this amazing place as an oasis of peace and quietness. As well , the surrounding of the hotel is an invitation to have relaxing walks on the promenade of the small resort of Punta Prima. We will take into consideration you remark about the drinks, as we always value our guests opinion as a constructive feedback. It will be a pleasure to welcome you again, With best regards Michèle Mazeyrat Guest Relations Manager
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+6
Our first impressions were good – the prestige suites are situated away from the larger sister Insotel, with a pleasant layout of suites, in well-tended grounds. that have either the morning sun or the afternoon sun on the balconies. The whole area of the Prestige Suites was quie
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Response from InsotelHotelGroup, Guest Relations Manager at Insotel Punta Prima Prestige Suites & Spa
Responded Oct 9, 2018
Dear Mach N, We would like to thank you for taking the time to leave this detailed review after your stay with us. We are very disappointed not having been able to achieve our main objective with you, which is our guests' entire satisfaction. However, we would like to thank you for having highlighted the things that you did enjoy, like our lovely and comfortable suites, the peaceful area and the quality and variety of our buffet breakfast. Our customers’ comments are very important to us as only through their fair remarks we are able to control our achievement and improve certain aspects of our services if necessary. We will definitely forward your comments and suggestions to the relevant departments and apologize if any inconvenience has been caused. We would like as well to inform you that we choose to give a voucher for a welcome drink to our guests, as according to their feedback, not all of them are wishing to have a drink on arrival, and we prefer to let them choose the day they want to enjoy it. Regarding the pillows, it is a pity that you did not contact reception during your stay concerning this matter as we have a menu of 4 pillows at the disposal of our guests, which surely would have help you to feel more comfortable.We are sorry you were not aware of it. Thank you again for your time, we will be working in order to ensure we can meet the expectations of all our guests . We truly hope to welcome you back again, With best regards, Michèle Mazeyrat Guest Relations Manager
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The """PRESTIGE """ Resort is just what we've been looking for !! We stayed at the """PRESTIGE"""" Resort for the first time in June we enjoyed it so much we were lucky to go back again in September , it has just everything we want .....it feels like an adult only Resort in
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Response from InsotelHotelGroup, Guest Relations Manager at Insotel Punta Prima Prestige Suites & Spa
Responded Oct 6, 2018
Dear Megan001, We would like to thank you for taking the time to write such a nice feed back after your stay with us. We can feel through your words that you really did enjoy your time with us and have found find the right place to stay in to relax and be well looked after. You describe so perfectly well our resort, our lovely suites with the beautiful gardens, the amazing view on the turquoise sea, the peaceful and relaxing atmosphere, our professional and friendly staff always willing to surpass guest’s expectations to make their stay unforgettable, that we can only be grateful for your lovely words. It makes us very proud to know we were able to satisfy you once again.As a return guest, your comment is much valued for us. Thank you also for your advice and for informing our guests that some reviews belongs to our sister hotel, the similarity of the name may confused them. It would be a pleasure to welcome you again, now that you find your second home, you will be more than welcome. Please do not hesitate to contact us for any request, With kind regards Michèle Mazeyrat Guest Relations Manager
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+2
Hi
We visited here for a week of relaxation and got just that plus more. The suites were roomy and well appointed. The grounds well kept with a great pool basically the extra we paid for the prestige section was worth it
There is an evening buffet which has a huge selection of h
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Response from InsotelHotelGroup, Guest Relations Manager at Insotel Punta Prima Prestige Suites & Spa
Responded Sep 30, 2018
Dear 284james, We would like to thank you for taking the time to write this wonderful review after your stay with us. We are very pleased to read that you have had a very relaxing time with us and that you have enjoyed our spacious suites and the lovely grounds so well looked after by our gardeners. The buffet breakfast in the Prestige is one of hte highlight of our resort, our Chefs prepare each morning a wide array of sweet and salty, cold and hot options including show cooking with omelettes,fried eggs, homemade pastries, different types of breads, cold cuts, cheeses, salmon, cakes, marmalades, fresh smoothies and fruit juices, yogurts, vegetables, etc… Thank you also for your kind words regarding the professional and friendly staff that you encountered throughout the hotel, we will for sure thank them for their hard work and dedication. It will be a pleasure for us to welcome you again if you decide to come back to Menorca, With kind regards Michèle Mazeyrat Guest Relations Manager
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Previous
Album Categories
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Bedroom
Photo provided by managementInsotel Punta Prima Prestige Suites & Spa
Prestige Suite Sea view
view from our suite
View from prestige suite 6011
Previous
Are there safety deposit boxes in the rooms and are they free to use?
Yes they are in one of the wardrobes and are free
1 vote
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Hi are beach towels provided? Also how much is the Spanish tax per person per night?
Do not know how much the tax is but in the 5 star part towels are free and beside the pool to help yourself to.
1 vote
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We are half board, do you get any drinks with meals included? Also are there mosquitoes?
No mosquitos and drinks are not included and are very expensive
0 votes
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Do this property adequately cater for vegetarians?
There was a vegetarian option every evening and plenty of salad and pasta options. I wouldn't call it a great selection but they had something.
0 votes
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Would you recommend to book the prestige side over the other side? And where did you book your holiday?
Would book prestige side as quiet and only 52 suites. Other side very busy and noisyand a problem finding a sun bed even at 8.00am. You can book restaurants on the other side but we were there for a week and they were all fully booked. Perhaps book before you go for the Mexican and Italian?
0 votes
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Previous
"Sea view rooms a must"
"6008 beside the bar but it’s quiet because nobody goes in and pays the prices for drinks"
"West side suites have morning sun - east side suites have the afternoon sun. Suggest contact the hotel before arrival."
"Ground floor rooms have lovely grassed area out front whereas first floor have great views... "
"Rooms at the bottom of the hill are closer to the main pool and main restaurants."
Previous
PRICE RANGE
$151 - $622 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
insotel punta prima prestige hotel punta primainsotel punta prima prestige suites and spainsotel punta prima prestige es
LOCATION
SpainBalearic IslandsMenorcaPunta Prima
NUMBER OF ROOMS
52
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