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Quest Sanctuary Lakes

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Quest Sanctuary Lakes
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164 Reviews from our TripAdvisor Community

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Showing 164: English reviews
Timaru, New Zealand
Reviewed 5 days ago NEW

Great quiet location with clean comfortable rooms. Easy to walk to restaurant and pool facilities. I would recommend Quest to friends and family and look forward to staying here again in the near future.

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Helpful?
Thank scottyj581
TerryC3030, Manager at Quest Sanctuary Lakes, responded to this review

Hi, Thank you for your review of our property. Yes the restaurant and pool facilities are only a very short 200m from our apartments, which makes for an easy and enjoyable stay. We do hope to see you again soon, and wish you a very Merry Christmas! Kind regards, Terry- Franchise Owner, and Team.

Palmerston North, New Zealand
Reviewed 5 days ago NEW

Reception personal was excellent. Great facilities for three day stay. Noisy air con unit. May need service. The local restaurant at the golf club was very average. Took guests there and let down but nothing to do with good stay.

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Helpful?
Thank stuartr646
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi Stuart, Thank you for taking the time to review our property. We will endeavor to pass on your comments to the relevant people, including our reception personnel for the compliment, as well as our maintenance team regarding the airconditioner. As much as we enjoy the restaurant at the club, they are under separate management from Quest. We will however...

Appleton, Wisconsin
Reviewed 1 week ago

Great accommodations, great staff, only issue was the distance from public transportation, which would not be a problem if you had a car. Having a washer and dryer was a great plus as was two full bathrooms.

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Helpful?
Thank T6790NGtomf
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi, Thank you for your review of our property. We hope you enjoyed your stay with us. Our apartments are very specious and the in-room facilities are extensive. Unfortunately we aren't as close to the train stain as we would hope, however the bus services in the area are regular. Please let us know if we can arrange a taxi...

Sydney, Australia
Reviewed 1 week ago

Beautiful location. Staff werent too accomodating in cancelling an extra day booking or refunding cancellation. Amenities are excellent. Premise is impeccable!! Improvement is required on customer service for them to "come again".

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Helpful?
Thank rajneeln
Morwell, Australia
Reviewed 1 week ago

This establishment was amazing. The staff the rooms and facilities were second to none. Would highly recommend to any one staying in tjos area. Will certainly be back next year... This time with the rest of the troups.

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Helpful?
Thank sandip989
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi Sandi, Thank you for your kind words. We also hope to see you again soon! Kind regards, Terry- Franchise Owner, and team.

Bidwill
Reviewed 1 week ago

Convenient location for RAAF Williams work Excellent gym that has been upgraded recently at the nearby location with free access for Quest visitors. Free internet and pay TV Nice welcome drink in the fridge

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Helpful?
Thank Warbs01
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi, Thank you for your review. We value the business we receive from the RAAF, and are pleased to hear that your enjoyed your stay. We hope to see you again soon, have a very Merry Christmas. Kind regards, Terry- Franchise Owner, and team.

Sydney, Australia
Reviewed 2 weeks ago

Overall good location and clean. Was bit expensive with this stay. First time ever coming across a hotel/apartment asking you to clean your dirty dishes or face $50 fee. Who goes to hotel to clean dishes and clean up rubbish!!!!

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Helpful?
Thank ronall156
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi, Thank you for your review of our property. We do pride ourselves on the cleanliness of our apartments, and are pleased you agree. With regards to the $50 fee, please be assured that this is only in rare and extreme cases that a guest leaves their rubbish all over the apartment, or it is in an extremely untidy state....

Melbourne, Australia
Reviewed 3 weeks ago

I have now stayed twice at the Quest Apartments at Sanctuary Lakes. The apartments are spacious and fully self contained with great ammentities - everything you would want for your stay. During my first stay I had a view overlooking the golf course, and more recently a room with a room overlooking one of the lakes. The setting is peaceful,...

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Helpful?
1Thank rozerceg
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi, Thank you for your kind and positive review of our property. The majority of our apartments do have stunning views of the golf course and lake, and are pleased to hear that you enjoyed your apartment. We like to think of our property as being a home away from home, with all of the amenities you could ever want...

Pakenham, Australia
Reviewed 3 weeks ago

Fantastic apartment for a pit stop with the family. We chose the Quest apartments as it was close to the Open range Zoo and local shops so we could cook our own tea. It was our home away from home. We will be returning to stay again

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Helpful?
Thank kendallb764
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi, We appreciate you providing some feedback about your stay, thank you. Yes we are only a short drive from Werribee Open Range Zoo, and are the perfect family destination with our spacious apartments and kitchen and laundry facilities. We look forward to your next visit! Kind regards, Terry- Franchise Owner and Team

Darwin
Reviewed 4 weeks ago

Well presented property, with lots of space the entire family can enjoy or people sharing a room on a business trip. Very close to WEeribee Park National Equestrian Centre, restaurants and shopping centre close by.

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Helpful?
Thank 750danilal
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi Danila, Thank you for your wonderful feedback. Our property is in a great location for visiting the local tourist attractions, restaurants and shops. We have quite a unique property with our spacious townhouses, and onsite recreational facilities. We look forward to welcoming you back again very soon. Kind regards, Terry and team Franchise Owner

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Golf course
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Quest Sanctuary Lakes

Address: 9 Greg Norman Dr | Sanctuary Lakes, Point Cook, Victoria 3030, Australia
Location: Australia > Victoria > Greater Melbourne > Point Cook
Price Range: $133 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Quest Sanctuary Lakes 4*
Number of rooms: 44
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Questions & Answers

Here's what travelers have asked, with answers from Quest Sanctuary Lakes staff and other travelers.
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Questions? Get answers from Quest Sanctuary Lakes staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room with either a view of the Golf Course or Lake”
 of 5 bubbles rozerceg, 3 weeks ago | Read review
“The river view was amazing”
 of 5 bubbles Kerry2246, Oct 17, 2016 | Read review
“Ask for lake view”
 of 5 bubbles Astridjvdl, Oct 2, 2016 | Read review
“Apartments overlooking the lake”
 of 5 bubbles 828mikek, Aug 30, 2016 | Read review
“Best views of Lake Sanctuary just minutes walk from this place.”
 of 5 bubbles khyberh, Aug 24, 2016 | Read review
5 of 5
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