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Muong Thanh Luxury Nhat Le Hotel

Traveler (66)
Room & Suite (25)
Dining (6)

About

#6 of 33 hotels in Dong Hoi
Location
Cleanliness
Service
Value
Muong Thanh Luxury Nhat Le is one of the best hotels in Dong Hoi City, Quang Binh Province with more than 226 rooms with beautiful sea view and city view. Located nearby the poetic and legend Nhat Le beach, The shadows of Muong Thanh Luxury Nhat Le hotel on the glistening water to makes an attractive and peaceful stay in Dong Hoi city.
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Property amenities
Pool
Room service
Free parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Airport transportation
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Non-smoking hotel
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Great View

Location

Full view
Contact
121 Truong Phap Street, Hai Thanh Ward 121 Truong Phap street, Hai Thanh ward, Dong Hoi city, Quang Binh, Dong Hoi 510000 Vietnam
Name/address in local language
Getting there
Dong Hoi Airport3 mi
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101Reviews
8Q+A
8Room tips
Traveler rating
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Popular mentions
I have been to Dong hoi a cup of days to relax my soul and pamper myself during the holiday at Muong Thanh Luxury Nhat Le hotel. I feeling really good to see the team of hotel working very hard, friendly staff who took cares of me. Defintely thanks to Ms Ngoc front office manager whom also knew how hotel standard, services sequence. She is extremely good at client come first. I am very very happy at Muong Thanh Luxury Nhat Le and make sure that I will be back in the future.
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Response from Luxury_NhatLe, Người quản lý at Muong Thanh Luxury Nhat Le Hotel
Responded Mar 19, 2019
Dear dangtravel138, Warmest greetings from Muong Thanh Luxury Nhat Le Hotel! On behalf of Muong Thanh Luxury Nhat Le Hotel, we would like to thank you for your kind support to our hotel. We are very honored to serve you and look forward to your continued support in the near future. Your trust and confidence in our services are important to us. We hope to have the opportunity to welcome you again soon to provide you with the best quality, most diversified and personalized travel products as well as services you have come to expect from us. Please accept our heartfelt thank you and hope to see you again in the near future. Sincerely yours, Dang Ngoc Vo General Manager
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We have traveled from Ha Noi to HCMC; people of Dong Hoi appeared to be the friendliest in general , and in particular, the Muong Thanh Nhat Le hotel in Dong Hoi was superb in ALMOST all aspects; Pros: 1) room service menu for food and beverages were very reasonable ( fantastic calamari and cold beer). In fact, generally hotel dining would usually be for the convenience rather than taste or cost effectiveness. But Muong Thanh Nhat Le provided great room service food at relatively cheap prices. In fact, we preferred calling for room service than eating out at other restaurants... 2) Attentive hospitality. Housekeepers (e.g., Phuong) was diligent, and all front desk staff was professional ( special thanks to Tien, Ngoc, Hang , Nga, Ha, Linh, Ai) who went above and beyond to assist us! 3) very clean, nicely appointed room with great views, and numerous room amenities etc. cons: Spa treatments should improve; 1) although the spa facility and the massage price were good, the massage was very below par. Usually, I would daily utilize the spas at all hotels, but at this Muong Thanh Nhat Le ( as well as Muong Thanh Can Tho) , the masseuses were not well trained...even though I believe they had tried their very best. Having researched and read TripAdvisor postings that the masseuses at Muong Thanh were brazen in “requesting “ tips for their services, I went to the spa guarded with caution and hope... Regarding the Spa facility, I was very disappointed to have learned that Muong Thanh Hotel’s spas do not pay their masseuses. That is, Muong Thanh hotel sells the tickets, the spa manager gets a share, the masseuses merely get the TIP...hmm ...if the customers do not tip, then these masseuses work for FREE! Even though the massage was NOT good, I gave the masseuse $500k vnd, because I felt very bad for her reality ..because she had limited options for work! Muong Thanh ought to reconsider their policy with regards to their Spa facility payment configurations: 1) Having to “request “ for TIP makes a beggar out of the masseuses, which robs them of their dignity ; 2) Having to pay for a requested “ TIP” makes the customers feel very uncomfortable ( or angry!), particularly when the massage was NOT good. 3) if Muong Thanh takes the high road and pay their masseuses, then perhaps they could get and retain professionally trained spa therapists. If Muong Thanh imcreases the massage prices fairly, pay the masseuses decently, give the customers good massage therapy, then I think it would be a win win situation for all. People need to earn a living, and thus, who wants to work for free? People on a vacation do not want to waste their time getting a poor massage. A poor massage will not get repeat business, on the one hand, and on the other hand , it could provoke anger from customers! In short, if you are desperate for therapy ( like I was), then give it a try and perhaps be lucky and get a good massage therapist, but don’t count on it. If Spa treatments are not an important factor when choosing accommodations, then I think all other amenities at Muong Thanh Nhat Le were excellent ! I would return to Muong Thanh Hotel, only if I don’t need a massage for my aching body. I do hope Muong Thanh corporation would reconsider their spas policy, making it more dignified for its workers, namely the masseuses!!
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Response from Luxury_NhatLe, Người quản lý at Muong Thanh Luxury Nhat Le Hotel
Responded Mar 19, 2019
Dear POV2010, Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming you back then. Best regards, Dang Ngoc Vo General Manager.
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Bass is so piercing with vibrations that here in my room on the sixth floor, my Toothbrush is moving. It is now 21:30. I have NEVER experienced something like this. I cannot even begin to understand what is going on? The volume is absolutely mind shattering, the complete hotel has been vibrating for 3 hours!!! I am not even going to mention the bad breakfast, the fact that when I wanted to check in at 1:30 am, the two concierges were asleep on the lobby couches and the fact that to get my passport back I had to pay in advance... One star. Catastrophic accommodation.
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Response from Luxury_NhatLe, Người quản lý at Muong Thanh Luxury Nhat Le Hotel
Responded Mar 20, 2019
Dear philipmM3752MN, Thank you for your comment! What 's a pity to know that you seem not happy after staying at our hotel. We are now seriously to investigate all problems you wrote. Firstly, we have to say this is definitely not what we hope for our dear guests. We will fix all now and make sure no guests meet the similar situation. Once again, please accept our apologize for this unexpected situation! Hope to have another chance to prove that experience is really not our standard! Sincerely yours, Dang Ngoc Vo - General Manager.
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The hotel is lovely as it’s by the beach. The room was spacious and we had exceptional service provided by Nha and Ngoc, the front office manager. However please AVOID having a massage at the hotel. It was the worst experience I’ve ever had. It was our last day and also my birthday so we requested a one hour massage for 2 people. When my masseuse came in, she was dressed in the tiniest pair of shorts and a top that left little to the imagination. I could see her underwear from her non existent shorts. She would not leave the room to allow me to take off my clothes and get onto the table. Once she started, her hands felt like sandpaper against my skin and I could feel her thighs constantly brushing against my arms. I felt so uncomfortable. Once I turned over, she accidentally exposed one of my breasts. After 40min she finished and would not leave the room so I had to dress myself awkwardly in the corner. The room itself had a shower and bath, which was weird. I felt like I was in brothel. In hindsight I should have left earlier. My boyfriend’s masseuse tried to start the bath for him, which was even weirder. She hardly used any oil and finished in 30min. We spoke to Ngoc, who was so apologetic about this, she ensured we weren’t charged for the “massages” and organised a free transfer to the airport, where she even came along with us. I didn’t expect a so called “luxury” hotel to offer massage services by prostitutes. Funnily enough, as my boyfriend was waiting for me in the lobby, he read the house rules and it stated “no solicitation of sexual advancements”, which is ironic.
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Response from Luxury_NhatLe, Người quản lý at Muong Thanh Luxury Nhat Le Hotel
Responded Nov 28, 2018
Dear 1jleelee, Thank you for your comment! What 's a pity to know that you seem not happy after staying at our hotel. We are now seriously to investigate all problems you wrote. Firstly, we have to say this is definitely not what we hope for our dear guests. We will fix all now and make sure no guests meet the similar situation. Once again, please accept our apologize for this unexpected situation! Hope to have another chance to prove that experience is really not our standard! Best Regards, Dang Ngoc Vo - General Manager.
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I traveled and visited Dong Hoi many Times ,but only stayed at Muong Thanh Nhat Le hotel ,there is no Excuse for me to change to another Hotel ,every thing is at the Hotel: Ocean ,Taxi`s ,Tour`s ,Close to City Center, Airport ,just ask Reception they will arrange every thing for you. The hotel is close to the beach, and there is a lovely view of it from the room. The rooms are very spacious and comfortable, with great facilities and cleaning service. The front office staff were very helpful answering queries and providing a hotel’s car service to Chay river. Thank you Lam and Nga for the recommendation a trip to Hang Toi cave and good restaurant in Phong Nha . Hope to return again in the future. This is a must stay hotel in Dong Hoi City ,well done Team Muong Thanh Nhat Le hotel. .
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Response from Luxury_NhatLe, Người quản lý at Muong Thanh Luxury Nhat Le Hotel
Responded Oct 31, 2018
Dear MariaUS90, Warmest greetings from Muong Thanh Luxury Nhat Le Hotel! On behalf of Muong Thanh Luxury Nhat Le Hotel, we would like to thank you for your kind support to our hotel. We are very honored to serve you and look forward to your continued support in the near future. Your trust and confidence in our services are important to us. We hope to have the opportunity to welcome you again soon to provide you with the best quality, most diversified and personalized travel products as well as services you have come to expect from us. Please accept our heartfelt thank you and hope to see you again in the near future. Thanks and best regards, Hoang Thi Van - General Manager.
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PRICE RANGE
$42 - $677 (Based on Average Rates for a Standard Room)
LOCATION
VietnamQuang Binh ProvinceDong Hoi
NUMBER OF ROOMS
226
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